IncentivesIncentives & Work Conditions

Additional Keywords: casework teaming, secondary trauma, secondary traumatic stress, vicarious trauma, alternative/alternate work schedule, burnout, telecommuting, safety, violence

Mind the Gap #10: Peer Mentoring, Crisis Response & Resilience-building - NJ DCF’s Worker2Worker

During this webinar, presenters deacribe the NJ Worker2Worker program, a confidential peer-counseling helpline and support approach for employees in the Department’s…

Regulating Distress (3 minute microlearning)

This microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop…

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The Cost of Caring: Secondary Traumatic Stress and the Impact of Working with High-Risk Children and Families

This course on childhood trauma introduces the concepts of burnout and secondary traumatic stress; reviews the impact on emotional, cognitive…

Applying Positive Psychology to the Well-Being of Child Welfare Workers: Module 3

This webinar discusses reflective supervision, Carl Rogers, research on listening, positive communication skills, and next steps to use to improve…

Applying Positive Psychology to the Well-Being of Child Welfare Workers: Module 2

This webinar focuses on gratitude, behavioral activation, positive activity scheduling, and a concrete strategy for putting these approaches to wellness…

Applying Positive Psychology to the Well-Being of Child Welfare Workers: Module 1

This webinar discusses problems often found in child welfare work settings, including burnout and compassion fatigue; and possible solutions including…

Worker Safety When There Is Domestic Violence

This webpage provides safety tips to child protection workers working with families struggling with domestic violence and face increased risk…

Minnesota Child Welfare Workforce Stabilization Study: Child Protection Summary Report

This summary specifically focuses on the child protection workforce to better understand the state of Minnesota in order to develop…

Trust and Engagement: NCWWI 1-page Summary

This document examines the association of an organization’s diversity practices with employee engagement and explores whether a trusting climate will…

Secondary Traumatic Stress Informed Organization Assessment Tool (STSI-OA)

This webpage provides a tool to evaluate the degree to which an organization is STS-informed, and able to respond to…

Positive Psychology and Well-Being of Child Welfare Workers: Three Part Series

This training focuses on the application of positive psychology in order to improve the well-being of child welfare workers. The…

What Child Welfare Caseworkers Need To Go Mobile

This paper examines the ways in which mobile access to case management systems, data and information, assessment and referral capabilities…

Secondary Trauma and Child Welfare Staff: Guidance for Supervisors and Administrators

This fact sheet provides information on how secondary traumatic stress (STS) manifests itself in child welfare, the kinds of staff…

Social Worker Safety

This webpage provides resources from the National Association of Social Workers (NASW) and other relevant links to materials on Social…

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Managing the Impact of Traumatic Stress on the Child Welfare Professional

This training course discusses how child welfare professionals can enjoy long fulfilling careers in child welfare, and how these individuals…

Staying Safe on the Job in Child Welfare

This brief provides new resources and explores topics such as guns in the home, safety around dogs, universal precautions, and…

Personal Safety for the DCF Professional

This chart provides important safety tips for different professional settings. (2015)

The Four A’s of Safety: Safety Awareness for the Child Welfare Professional

This chart provides examples of questions to ask related to the important elements of safety. (2016)

Home Visitor Safety Guide (OR)

This guide establishes a basic set of standards that home visiting programs can use to ensure the safety of their…

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Letters From The Heart ... A Thank You to Our Family Service Specialists (NJ)

This video features thank you letters from families and children written to New Jersey Family Service Specialists. (2015)

Professional Self-Care Website: University of Houston

This website provides knowledge and skills for integrating the practice of professional self-care in the social work profession.

Safety Awareness For the Child Welfare Professional - Participant Guide (NJ)

This training is designed to provide participants with information to increase knowledge of safety-related issues in child welfare practice and…

Safety Awareness For the Child Welfare Professional - Instructor Guide (NJ)

This training is designed to provide participants with information to increase knowledge of safety-related issues in child welfare practice and…

Child Welfare Education & Training Partnership New Worker Safety Trainer Manual (IN)

This curriculum provides new Family Case Managers information on risk management and safety awareness, teaches staff to recognize unsafe situations…

Child Welfare Education & Training Partnership Experienced Worker Safety Trainer Manual (IN)

This curriculum provides experienced Family Case Managers a refresher on risk management and safety awareness, reminding workers to recognize unsafe…

Child Welfare Information Gateway: Domestic Violence and Worker Safety

This webpage provides resources that describe the risk factors and special safety precautions child welfare workers may need to take…

Child Welfare Information Gateway: Worker Safety - Supporting Staff in the Delivery of Services

Reducing Stress in the Workplace: Exercises for Social Workers

This video a fitness specialist provides a series of brief exercises that can be completed in and around the workplace…

Tips for Making Home Visits in Child Welfare

This article offers general tips for building rapport physical safety and ethical consideration for social workers to consider when making…

Paying Attention to Worker Safety in Domestic Violence Cases

This is a blog post offers ways to minimize danger when dealing with perpetrators of domestic violence. (2010)

Every Day Self Defense for Social Workers

This website includes an introduction to personal safety awareness, conflict avoidance skills, stress reduction, practice with simple and effective practical…

Workplace safety: Policy Recommendations

This webpage provided by NASW-MA Chapter, offers policy recommendations and resources to reduce risk to clients, direct service staff, management…

Safety Tips for Home Visits from a Veteran NYC Social Worker

This webpage includes a list of safety tips for all social workers whose jobs include field work, but some are…

Safety and Security While in the Field

This video from a Community Police Officer provides safety and security tips while in the field and life in general.…

Self-Care for New Child Welfare Workers: Social Worker Safety, Stress Management, and Time Management

This webpage provides curricula and resources that focus on worker safety in child welfare practice, stress management, time management, the…

Home Visitor Safety: General Safety Guidelines - PPT (OK)

This presentation aims to teach participants to identify and understand the importance of maintaining a safe environment for working in…

Home Visitor Safety: General Safety Guidelines - video (OK)

This video aims to teach participants to identify and understand the importance of maintaining a safe environment for working in…

Personal Safety for Social Workers

This video focuses on personal safety issues that social workers face on a regular basis including how to deal with…

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Targeted Case Management Home Visit Safety Tips

This document offers a list of safety tips and questions to consider regarding home visits for case management. (2010)

Supervisor Checklist: Safety for Direct Services Staff (OH)

This document provides a list of Items to periodically review, at regular intervals or when a safety incident warrants immediate…

General Safety Guideline Manual (OK)

This is a safety resource guide that can be utilized as a training course with several key areas available in…

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Home Visits: Tips and Resources

This guide provides tips and resources for making safe and effective home visits. (2011)

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Home Visitor Safety Training (ID)

This module is designed to provide home visitor’s with knowledge on how to remain safe and effective while out in…

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Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers

The publication includes industry best practices and highlights the most effective ways to reduce the risk of violence in various…

Field and Office Worker Safety Guidelines

This document has been developed to help assure the safety of Division of Public Health employees in the workplace. It…

Assessing Client Dangerousness to Self and Others: Stratified Risk Management Approaches

This document provides guidance to students or practitioners regarding ethical standards, risk assessment, and response to prevent clients from harming…

Public Child Welfare Workers' Safety Experiences: Predictors and Impact on Job Withdrawal Using Mixed-Methods Approach

This paper describes a qualitative study to understand both child welfare workers’ safety experiences during their home visits, and the…

Safety First: Dealing with the Daily Challenges of Child Welfare

This paper discusses tools, skills, issues and dilemmas related to safety of children and families in the child welfare system.…

NASW Guidelines for Social Worker Safety

These guidelines address safety within the context of social work practice and aim to inform social workers, policymakers, employers, and…

Fostering Perspectives - Self Care

This issue shares perspectives and reflections from foster parents and others, and points readers to self-care ideas and resources. (2015)

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Beyond Quick Fixes: Caseworkers are First-Responders, They Deserve the Same Professionalization as Other Essential Personnel

This document features a series of articles regarding the status of child protection services in the United States and proposals…

Beyond the Paycheck - A Human Resources Management Guide for Leaders of Small Youth-Serving Organizations

This guide identifies key components of human resources management (HRM) systems; discusses important considerations in designing HRM policies, procedures, and…

Social Worker Self-Care — The Overlooked Core Competency

This article emphasizes the importance of self-care among social workers and provides information and links to resources and tools for…

NCWWI Incentives and Work Conditions Reference List

This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing incentives and…

Self-Care Starter Kit

This webpage offers a collection of self-care tools and resources—designed to help students cope with the stresses of academic life…

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Traumatic Stress & Child Welfare Workers (North Carolina)

This article in Practice Notes provides basic knowledge of posttraumatic stress disorder (PTSD) and secondary traumatic stress (STS) experienced by…

Teaming Video (New York)

This video outlines the Teaming Model Initiative and provides an overview of Teaming concepts and benefits, such as counter factors…

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Social Worker Safety Tips (New York)

This document offers safety and diffusing tips for social workers planning, traveling to, and participating in site visits that could…

Meth & Family-Centered Child Welfare Practice (North Carolina)

This special issue includes articles describing the impact of family methamphetamine use and production on children, working safely with users,…

Kansas Workforce Initiative Evidence Review: Secondary Traumatic Stress

This document reviews evidence and summarizes research on secondary traumatic stress (STS) in child welfare and social work, offering implications…

Connecticut DSS Worker Safety Training

This user-friendly guide aims to help social workers develop skills in working effectively and safely in stressful and potentially dangerous…

Addressing Secondary Traumatic Stress Among Child Welfare Staff: A Practice Brief

This paper addresses occupational stress experienced by staff responsible for investigating allegations of child abuse and neglect and making decisions…

Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports

This webinar shares how the Office of Youth Empowerment, in strong partnership with the Department of Human Resources, has sustained…

Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale

This webinar provides an in-depth overview of all aspects of casework teaming; highlights the development, implementation, and outcomes of this effective…

The Cost of Caring: Secondary Traumatic Stress & the Impact of Working with High-Risk Children and Families

This online training course is designed to present an overview of secondary traumatic stress and teach child welfare workers approaches…

Promoting Resilience and Reducing Secondary Trauma Among Child Welfare Staff: Participant Handbook

This manual contains handouts that accompany training to mitigate the impact of secondary traumatic stress among child protective staff; and…

Promoting Resilience and Reducing Secondary Trauma Among Child Welfare Staff: Training Manual

This manual describes a project to mitigate the impact of secondary traumatic stress among child protective staff in New York…

Managing Stress as a Child Welfare Caseworker: Caseworker Readiness Activity

This activity identifies and discusses factors that may cause and increase stress for caseworkers.  (2010)

Compassion Fatigue Specialist Training Materials

This document include measurement tools and curriculum material for Compassion Fatigue Specialist 2-day training which includes a wide array of…

Adoption Competency Curriculum - Compassion Fatigue: Secondary Traumatic Stress Disorder, Burnout, Vicarious Trauma -Participant's Handouts

This curriculum includes participant handout materials for a module that teaches participants to identify causes and symptoms of compassion fatigue,…

Adoption Competency Curriculum - Compassion Fatigue: Secondary Traumatic Stress Disorder, Burnout, Vicarious Trauma - Trainer's Guide

This curriculum includes trainer preparation materials for a module that teaches participants to identify causes and symptoms of compassion fatigue,…

What about You? A Workbook for Those who Work with Others

This guide offers strategies for assessing, evaluating, and incorporating self-care strategies to not only take care of one’s self, but…

The Sanctuary Model of Trauma Informed Organizational Change

This document offers an introduction to the Sanctuary Model® - a trauma-informed method for creating or changing an organizational culture…

Teaming in Child Welfare: A Guidebook

This guide outlines the processes and steps involved implementing teaming, explains why they matter, makes recommendations regarding the dos and…

Self-care Assessment

This is a brief survey assessing an individual’s level of self-care and also offers a page of references related to…

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Professional Quality of Life (ProQOL): Compassion Satisfaction & Compassion Fatigue

This test is designed to assess compassion fatigue or secondary/vicarious trauma, and consists of three subscales: Compassion Satisfaction, Burnout, and…

Helping the Helpers: Tips to Avoid Burnout Reactions & To Remain Professionally Effective

This chapter aims to teach professionals to recognize effects of stress, identify how to assess the effects, and share ideas…

Compassion Satisfaction/Fatigue Self-Test for Helpers

This self -test helps users estimate their compassion status, which includes risk of burnout, compassion fatigue and satisfaction with helping…

Child Welfare Trauma Training Toolkit

This online course is based on the Child Welfare Trauma Training Toolkit which teaches basic knowledge, skills, and values about…

Symptoms of Post-Traumatic Stress Among Child Welfare Workers who Experience a Maltreatment Fatality on Their Caseload

This document presents findings from the study Child Maltreatment Fatalities: Perceptions and Experiences of Child Welfare Professionals, assessing the knowledge,…

Secondary Traumatic Stress: A Fact Sheet for Child-Serving Professionals

This document outlines options for assessment, prevention, and interventions relevant to secondary stress, and describe the elements necessary for transforming…

Secondary Trauma & Child Welfare Staff: Understanding its Impact & Taking Steps to Protect Them

This article provides definitions of secondary traumatic stress, the reasons why caseworkers are at risk for developing secondary trauma, signs…

Secondary Trauma and the Child Welfare Workforce - CW360

This edition of CW360° focuses on the unique challenges faced by child welfare professionals, undertaking the day to day work…

Secondary Traumatic Stress: NCWWI 1-page Summary

This paper summarizes the article, “Child Welfare Work & Secondary Traumatic Stress,” which overviews the literature on Secondary Traumatic Stress…

Ideas to Prevent Pathways to Burnout in Child Welfare Services

This publication explores the potential impact of worker burnout on practice with children and families; discusses primary pathways to burnout…

Organizational Prevention of Vicarious Trauma

This article reviews the growing literature on the organizational components of vicarious trauma and suggest changes in organizational culture, workload,…

Planning for Emotional Labor and Secondary Traumatic Stress in Child Welfare Organizations

This paper provides an emergent framework that emphasizes early detection and quick response for secondary traumatic stress. Recommendations and guidelines…

Child Welfare Information Gateway: Worker Safety: Supporting Staff in the Delivery of Services

This webpage provides resources that describe worker safety challenges and offer guidelines for promoting worker safety, including state and local…

Child Welfare Information Gateway: Burnout/Trauma

This webpage provides resources to address the challenges professionals face and ways to cope with secondary trauma when working in…

National Child Traumatic Stress Network

This webpage provides National Child Traumatic Stress Network materials on various child traumatic stress topics and designed for diverse audiences.