JobAnalysisJob Analysis & Position Requirements

Additional Keywords: professional competencies, core competencies, competency model, caseload, workload, demographics

Performance Measurement: NCWWI 1-page Summary

This document summarizes findings from a collaborative initiative and qualitative study that examined the experiences of four nonprofit human service…

Workforce Development QuickBit Module 4: Understanding Job Requirements

Clear information about the job requirements is a fundamental building block in implementing a workforce development system.  This interactive 3.5…

Cost Savings from Reasonable Child Welfare Workloads

This document summarizes evidence that reasonable caseloads and workloads will keep more child welfare workers on the job, leading to…

Colorado Department of Human Services: Colorado Child Welfare County Workload Study

This report contains the results of a workload study in 64 Colorado counties and establishes a comprehensive picture of the…

Human Services Management Competencies Guidebook

This guidebook is designed as professional development tool that allows individuals to gauge their current skill-set and to garner feedback…

Performance Anchors for Case Carrying Supervisor in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These…

Performance Anchors for Non-Case Carrying Supervisor in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These…

Performance Anchors for Non-Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These…

Performance Anchors for Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These…

Annual Performance Appraisal for Family and Children’s Services Case Carrying and Non Case Carrying Supervisors (San Francisco)

This form was developed as a tool for formal performance evaluation for case carrying and non-case carrying supervisors, and designed…

Annual Performance Appraisal for Family and Children’s Services Non-Case Carrying Protective Services Workers (San Francisco)

This form was developed as a tool for formal performance evaluation for non-case carrying protective services workers, and designed to…

Annual Performance Appraisal for Family and Children’s Services Case Carrying Protective Services Workers (San Francisco)

This form was developed as a tool for formal performance evaluation for case carrying protective services workers, and designed to…

Workload and Casework Review: Qualitative Review of Social Worker Caseload, Casework and Workload Management

This report describes the findings of the qualitative review of social worker caseload, casework and workload management and identifies key…

Texas Child Protective Services Specialist Competencies

This graph outlines practice competencies for those working in Child Protective Services. (2015) 

Maryland's Competencies for Child Welfare Workers

This chart provides a detailed list of core knowledge, skill and attitude competencies for Child Welfare Workers in Maryland. (2009)

Indiana DCS Caseload and Workload Analysis

This paper provides a prioritized roadmap and profile of each recommended option that Indiana Department of Child Services (DCS) should…

Social Workers in Social Services Agencies - Occupational Profile

This document outlines the various services that social service agencies provide; job functions within these agencies; the benefits and challenges…

Maine Supervisor Competencies

This report relates specifically to the competencies of supervisors in the public child welfare system with the long-term goal of…

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Maine Caseworker Competencies

This report on the competency model summarizes the work of developing the model and includes a description of the Maine…

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Colorado Child Welfare County Workload Study

This in-depth study establishes a comprehensive picture of the State’s child welfare county actual and estimated workload and staffing levels,…

Washington Developmental Competencies for Supervisors

This document offers a graph of all knowledge and skills related to assigned job tasks for supervisors. (2013)

Washington Developmental Competencies for Social Workers and Social Service Specialists

This document offers a graph of all knowledge and skills related to assigned job tasks for social workers and social…

Rhode Island Competencies and Assessment

This survey contains a list of competencies specific to the Child Welfare field, and used by new workers and their…

Pennsylvania Supervisor/Manager Competencies

This list of “universe of competencies” for Child Welfare includes, CORE competencies, which are foundation level skills, which are needed…

Pennsylvania Caseworker Competencies

This list represents the CORE competencies and Specialized and Related competencies for Child Welfare which are foundation level skills needed…

Ohio IHS Supervisor Specialized Competencies

This document provides a list of various specialized topics specific to supervisor roles in child welfare and the related competencies…

Ohio IHS Supervisor/Manager Competencies

This document provides a list of various topics specific to supervisor and manager roles in child welfare and the related…

Ohio IHS Supervisor Related Competencies

This document provides a list of various topics specific to supervisor roles in child welfare and the related competencies and…

Ohio IHS Caseworker Specialized Competencies

This document provides a list of various specialized (adoption/foster care, sexual abuse, etc.) topics, competencies and skill sets related to…

Ohio IHS Caseworker Related Competencies

This document provides a list of various topics, competencies and skill sets related to various aspects of child welfare casework.…

Ohio IHS Caseworker Core Competencies

This document provides a list and descriptions of the fundamentals of family-centered child protective services and related skill sets and…

Iowa Caseworker Competencies and Assessment

This survey is designed to assist each social worker with a review of their competencies and individual learning needs; a…

Colorado Caseworker Competencies

This is an extensive list of competencies categorized by skill set and organized numerically based on the fundamentals of family-centered…

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Integrated Foundation & Advanced Worker Competencies for Public Child Welfare in California

This document provides a set of cross-initiative foundation-level competencies to be used in the first or foundation year of study,…

NCWWI Job Analysis and Position Requirements Reference List

This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing job analysis…

Wisconsin County Workload Management Survey

This survey assesses tasks and staff associated with services provided. Instructions for survey can be accessed here. (2006) 

Washington State Children’s Administration Workload Study

This report presents the results of a Workload Study which aims to understand the required practice activities of child welfare…

The Universe of Child Welfare Competencies (Ohio)

This webpage offers a comprehensive listing of all the competencies required for child welfare staff to do their jobs, which…

Statewide Workload Study (Alaska)

This paper describes a six month study in the state of Washington to determine reasonable workload standards for Office of…

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New York State Child Welfare Workload Study

This study is the first child welfare workload study that addresses the work of voluntary agency staff, in addition to…

Minnesota Workload Study Measures (Excel)

This second spreadsheet provides a structured means for using outcome and performance reports available to administrators, managers and supervisors in…

Minnesota Workload Study Analytic Tool (Excel)

This first spreadsheet was designed for counties to determine whether sufficient staffing resources exist, calculating resource need and workloads for…

Minnesota Local Workload Analytic Tool: Administrator’s Reference Guide & System Documentation

The guide provides general user information and instructions for staff with administrative privileges to follow when changes to the Workload…

Minnesota Local Workload Analytic Tool: User’s Reference Guide

The guide provides general user information and instructions for staff to follow as they navigate the Workload Analytic Tool and…

Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale

This webinar provides an in-depth overview of all aspects of casework teaming; highlights the development, implementation, and outcomes of this effective…

Workload Management: Caseworker Readiness Activity

This document offers various activities and guidance to ensure new caseworkers can be most effective in managing their caseloads. (2010)

Tool Kit – Identifying a Competency Model for the Jobs in your Organization

This tool guide Human Resources Manager and other key HR staff become familiar with the Competency Model and the Competency…

Positioning Public Child Welfare Guidance: Workforce Guidance

This chapter offers guidance that all agencies can use to attract and retain a highly competent workforce that has the…

Key Components for an Effective Job Description & Template

This document is a human resource form to help develop an accurate and thorough job description. (2014)

Competency Menu Rating Worksheet

This form provides a menu of competencies that may be appropriate for a wide array of human service jobs to…

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Workforce Demographics & Job Satisfaction: NCWWI 1-page Summary

This paper summarizes article, “Child Welfare Worker Characteristics and Job Satisfaction: A National Study,” which discusses the results and implications…

Caseload/Workload Studies: NCWWI 1-page Summary

This paper summarizes the three research briefs which provides information summarizing recent studies and reports that underscore the importance of…

Child Welfare Workforce Demographic Trends

This document offers a general snapshot of frontline child welfare caseworkers in the Unites States based on findings of various…

Caseload and Workload Management

This information brief provides State child welfare managers with an overview of the benefits of caseload and workload management, catalysts…

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The Study Of Workload In Child Protective And Child Welfare Services

This journal presents articles from a special issue that explores the measurement of child welfare workload and shares findings from…

High Caseloads: How Do They Impact Delivery Of Health And Human Services?

This brief highlights recent studies that indicate high caseloads negatively impact both worker retention and service delivery outcomes, and are…

Agency Workforce Estimation: Simple Steps For Improving Child Safety And Permanency

This article briefly reviews research findings that link adequate staffing to improved child safety and well-being, and presents approaches for…

A Competency Model for Child Welfare Caseworkers

This report on the competency model summarizes the work of developing the competency model and includes a description of the…

Complete Competency Library

This document provides a list of competency definitions intended to describe a discrete set of behaviors, traits and characteristics to…

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Caseload Size in Best Practice: Literature Review

This literature review examines the existing research related to casework size and outcomes for children in the child welfare system.…

Workforce Planning Portal: Competency Model

This webpage provides a tools and guides for Human Resources Manager and other key HR staff become familiar with the…

Child Welfare Information Gateway: Realistic Job Previews

This webpage features Realistic Job Preview videos from different states, along with supplemental materials and resources, which demonstrate the development,…