LeadershipLeadership and Management

Additional Keywords: succession planning

Strengths Based Teams (4 minutes)

The path to great leadership starts with a deep understanding of the strengths you bring to the table. Since no…

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Open to All Voices (4 minute Microlearning)

Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why…

Think Politically (2.5 minute Microlearning)

This microlearning (2 1/2 minutes) explains ways to think politically, one of the seven behaviors of adaptive leadership. Completing this course will  help…

7 Behaviors of Adaptive Leadership (5 minute microlearning)

This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by…

Your Guide to Holding Steady (3.5 minute microlearning)

This microlearning (3 1/2 minutes) explains ways to hold steady, one of the seven behaviors of adaptive leadership, during times…

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Ten Conversations Leaders Use to Move Results Forward

This video describes ten conversations that results-based leaders can use to achieve results and move to higher action and higher…

Child welfare matters: Leading Adaptively in Child Welfare

This issue focuses on integrating the concepts and tools of adaptive leadership into training and technical assistance (TTA) work, exercising…

Leadership in Systems of Care: Creating and Communicating a Shared Vision

This brief describes the importance of a shared vision, the critical role of leadership, essential characteristics of successful leaders, and…

Leadership and Inclusion: NCWWI 1-page Summary

This document explores the role of authentic leadership (AL) in enhancing perceptions of inclusion and also examines two outcomes potentially related…

Giving Work Back (3.5 minute microlearning)

Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning…

Teaming for Success: Planning and Facilitating Effective Team Meetings

This training course provides effective strategies for facilitators to employ before, during, and after meetings that will improve participation and…

Teaming for Success: Leading Teaming

This training course focuses on techniques to build a teaming culture both inside an agency and with outside system partners,…

Strength-Based, Solution-Focused Leadership

This training course connects the Strength-Based, Solution-Focused approach with leadership tasks. (2011)

Leadership and the Parallel Process

This training course provides a framework to examine the parallel process between the leader, the employee and the client as…

Foundations of Leadership

This training course introduces administrators to leadership and organizational effectiveness, outlines the development of a change plan that engages staff…

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Regulating Distress (3 minute microlearning)

This microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop…

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Orchestrating Conflict (2 minute microlearning)

Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning…

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Leadership Academy for Supervisors (LAS) Core Curriculum

Designed for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding…

Get on the Balcony (3 minute microlearning)

This three minute microlearning course provides strategies for "getting on the balcony" which is one of the seven behaviors of…

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Adaptive Leadership

This course explains the difference between adaptive challenges and technical work and provides opportunities to practice applying these concepts. It…

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The Dawn of Systems Leadership

This article describes key skills and tools used by system leaders, those who catalyze collective leadership to address difficult problems…

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Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM Alumni

This webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and…

Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We Changed

This webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned…

Adaptive Leadership: Practical Application

This 90-minute webinar explains the diagnostic framework for determining the adaptive challenge and how to mobilize the system to implement…

The Dance of Leadership: A Framework for Implementation in Tribal and State Child Welfare

This webinar covers the key ways that implementation in tribal and public child welfare is distinct from implementation in other…

Beyond Quick Fixes: Effective Agency Leadership in a Changeable Environment

This the third in a series of articles regarding the current status of child protection services in the United States…

An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living Leadership

This document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework…

Bridging the Gap: A Learning Activity on Effective Multidisciplinary Collaboration

This paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field…

Competency-based Leadership Development

This article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency…

Training and Development in Human Services: Special Issue on Leadership Development

This special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership…

Using Strengths-Based Leadership to Improve the Child Welfare System

This articles describes how the Neighborhoods for Kids program effectively achieved improved safety, well-being, and permanency of children in the…

Learning, Leading, Changing and Making a Difference

The video provides an overview of NCWWI through the perspectives of NCWWI’s diverse partners. It explains how NCWWI’s workforce development…

NCWWI Leadership and Management Reference List

This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Leadership and…

Extraordinary Leadership: Suncoast Region

This training video discusses leadership traits, principles, and qualities; a number of critical skills (i.e. active listening) and essential practices…

Leadership Resources with PowerPoints (Georgia)

This website provides presentations on leadership competencies to include influencing change, developing leaders, managing conflict, inspiring and influencing others. 

DCFS Training for New County Directors (Georgia): Workshop No. 3 - Personnel Management (Trainer's Guide)

This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel…

DCFS Training for New County Directors (Georgia): Workshop No. 2 - Program & Workload Management (Trainer's Guide)

This workshop guide introduces new County Directors to their new roles and responsibilities, and how key Outcome Measures and Results…

DCFS Training for New County Directors (Georgia): Workshop No. 1 - Leadership (Participant's Guide)

This workshop guide identifies and explores the leadership qualities that contribute to success as a County Director, and includes: The…

DCFS Training for New County Directors (Georgia): Workshop No.1 - Leadership (Trainer’s Guide)

This workshop guide identifies and explores the leadership qualities that will contribute to the success of new County Directors, enhances…

New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes

This webinar showcases an innovative program at the New Jersey Department of Children and Families (NJ DCF) to build capacity…

Learning & Living the NCWWI Leadership Model

This webinar provides an in-depth exploration of the NCWWI’s Leadership Framework for child welfare and guides viewers from the model’s…

Workplace Management & Child Welfare Policy, Planning & Administration

This curriculum consists of nine teaching modules and provides a baseline knowledge of workplace management and child welfare policy, planning,…

Workbook 1: The Role of Leaders in Staff Retention

This document provides information, tools and methods for leaders to use to support supervisors in creating and sustaining a positive…

Leadership Academy for Supervisors (LAS) Take the Lead Series

The Take the Lead Series supplements the Core LAS Curriculum with short, interactive modules to help supervisors build skills and…

Leadership Academy for Middle Managers (LAMM): Curriculum

This competency-based training prepares leaders for the environment of constant change and equips them with new information, skills, and hands-on…

Positioning Public Child Welfare Guidance: Leadership Guidance

This document offers guidance on where leaders and their teams should spend their time and energy, how to assess and…

Media Toolkit for Child Welfare Leaders

This document provides tips and strategies child welfare leaders can use to work effectively with the media and to increase…

Learning & Living Leadership: A Tool Kit

This site offers 90 on-the-job activities covering 30 competencies to help grow leadership abilities by transferring, reinforcing and practicing competencies…

Leading Practice: A Resource Guide for Child Protection Leaders

This guide operationalizes five leadership capabilities – critical reflection, engaging others, managing oneself, delivering results and leading and inspiring. It…

Organizational Leadership: NCWWI 1-page Summary

This paper summarizes the article “Organizational Leadership and Its Impact on Social Workers’ Job Satisfaction: A National Study”, which reports…

Leadership in the Improving Child Welfare Outcomes through Systems of Care Initiative

This brief is designed to enhance understanding of the role of leadership in bringing about systems change. Drawing on qualitative…

Leadership & Child Welfare Systems: The Role of State Legislators

This report discusses the importance of the Child and Family Services Reviews (CFSRs) as a tool for legislators in assessing…

Advice to a New Child Services Leader

This paper conveys the lessons learned from Judge James W. Payne, along with suggestions and tips for making child services…

Leadership Competency Framework

This document provides the NCWWI competency framework, which reflects the multi-dimensional nature of the child welfare field and the corresponding…

Ten Years of Workforce & Leadership Development Initiatives, Training and Technical Assistance Activities, and Related Products

This publication provides summary information about workforce and leadership development resources were created and initiated by members of the T/TA…

Child Welfare Information Gateway: Agency Leadership

This webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the…