SupervisionPerformanceManagementMentoring & Coaching

Additional Keywords: teaming, peer training

Best Practices: Mentoring

This tool assists agencies in creating a case for mentoring by outlining critical steps in developing and implementing a formal…

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Coaching: A Global Study of Successful Practices

This study explores the use of coaching in order to determine its popularity, its association with higher performance, the correlation…

Peer Coach Procedure Guide (MI)

The guide provides information regarding the Peer Coach role, the observation process, and how to provide feedback utilizing the MiTEAM…

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NCWWI Mentoring and Coaching Reference List

This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing mentoring and…

Supervisor Training: Coaching for Successful Practice Training Manual (Indiana)

This training manual builds on the coaching, mentoring, and modelling tools learned in Supervisor Core to emphasize strategies that build…

Supervisor & Mentor Guide FY 2012 (Oklahoma)

This guide explains the New Worker Development Plan which attempts to ensure a uniform level of competency among all child…

Peer Coach Manual (Indiana)

This manual provides a brief overview for the Peer Coach (PC) position within the Indiana Child Welfare Practice Model, and…

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Mentoring Program Manual (Connecticut)

This manual provides an overview Connecticut Department of Children and Families’ Mentoring Program, including roles and responsibilities, training materials and…

Direct Practice Consultation Program for Child Welfare Supervisors at Connecticut Department of Children and Families

This paper discusses the activities and outcomes of the Connecticut Direct Practice Consultation project, a program designed to provide consultation…

Improving Employee Performance through Coaching (North Carolina)

This issue of Practice Notes describes the importance of child welfare supervisors, managers, and directors use of coaching to enhance…

Coaching Videos

This site provides three videos from The Coaching Toolkit for Child Welfare Practice DVD and one from The CLEAR Coaching…

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Coaching to Support Solution-based Casework in Child Welfare

This webinar describes solution-based casework coaching at Washington State’s Department of Social and Health Services, Children’s Administration; highlights the core…

Coaching Change

This webinar takes an in-depth look at one site in New Jersey to explore the critical role of coaches, supervisors,…

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Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale

This webinar provides an in-depth overview of all aspects of casework teaming, highlights the development, implementation, and outcomes of this…

Leadership Academy for Supervisors (LAS) Take the Lead Series: Coaching Strategies

Coaching is a critical strategy in transfer of learning and implementation of change. This one hour module offers supervisors the opportunity…

Teaming in Child Welfare: A Guidebook

This guidebook outlines the processes involved with developing and implementing teaming, makes recommendations regarding do’s and don’ts, and details how…

Leadership Academy for Middle Managers (LAMM) Tribal Coaching PowerPoint

This presentation accompanies the Leadership Academy for Middle Managers Training Coaching Facilitator’s Guide. (2013) 

Leadership Academy for Middle Managers (LAMM) Tribal Coaching Table of Contents/Handouts

This document contains handouts that accompany the Leadership Academy for Middle Managers Tribal Coaching Facilitator’s Guide; and contains the following…

Leadership Academy for Middle Managers (LAMM) Tribal Coaching Facilitator's Guide

This guide for the LAMM Tribal Coaching curriculum is designed to advance tribal leadership of tribal agencies’ change initiatives. The…

Leadership Academy for Middle Managers (LAMM) Coaching Manual

The manual provides a review of the literature on coaching; the standards of effective coaching practices for LAMM, and their…

Coaching in the Field of Child Welfare Toolkit

This toolkit guides the development and implementation of formal, professional coaching within the child welfare context; presents many examples and…

Mentoring Child Welfare Staff: NCWWI 1-page Summary

The paper summarizes the article “Initiating and Sustaining a Mentoring Program for Child Welfare Staff,” which describes an evaluation of…

Exploring Mentoring Program Models for Child Welfare Workers

This document provides an overall view of developing child welfare worker mentoring program models: Formal/Volunteer Mentor; Formal/Paid Mentor; and Informal/Volunteer…

Coaching in Child Welfare

This issue of Child Welfare Matters provides information on using managers, supervisors, peers, trainers and others to coach staff. (2012)

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Program Design Guide: Formal/Paid Mentor, Mentoring Programs

This document highlights the formal/paid mentor model that hires experienced social workers to become the mentors for new workers. (2002)

Child Protective Services: A Guide for Caseworkers - Supervision, Consultation & Support

This manual examines the roles and responsibilities of child protective services (CPS) workers. It describes the purposes, key decisions, and…

Basics of Coaching: A Brief Review of Recent Literature

This literature review describes the definition and benefits of coaching, when coaching is an effective tool, the role of the…

NRC-OI Supervisor Training Project 2011: Information on Mentoring & Coaching Programs for Child Welfare Supervisors

This document provides information on what states have been doing to train and support child welfare supervisors, along with available…

Child Welfare Information Gateway: Peer Supervision

This webpage provides resources that describe recent efforts to provide new child welfare workers with peer support, supervision, or mentoring…

UC-Davis: Coaching in the Field of Child Welfare

This website for coaching in the field of child welfare provides access to information on how to learn and utilize…