Orchestrating Conflict (2 minute microlearning)

Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning will provide some practical ways to orchestrate conflict. Completing this course will develop your leadership skills in domains 2, 3 & 5 of NCWWI's Leadership Model, and provides strategies that can be used to support the community context and organizational environment components of the Workforce Development Framework. (2016)

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