SupervisionPerformanceManagementSupervision & Performance Management

Performance Management in the Healthy Organization

This webinar clarifies the difference between constructive and destructive criticism, describes a simple formula for delivering performance feedback, identifies helpful…

Indiana Supervisor Core Training

This training prepares new supervisors to practice continuous clinical supervision in order to: develop and implement effective leadership that integrates…

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Workforce Development QuickBit Module 12: Performance Management in Child Welfare (5 minutes)

The quality of supervision, clear performance expectations and a coherent, consistent performance management system are key factors in promoting commitment…

Minnesota Child Welfare Workforce Stabilization Study: Child Protection Summary Report

This summary specifically focuses on the child protection workforce to better understand the state of Minnesota in order to develop…

Mind the Gap #8: Prioritizing Supervision - Comprehensive Supervisory Development in Indiana

The webinar highlights a comprehensive approach to strengthening supervisory practice throughout Indiana’s Department of Child Services (DCS) and focuses on…

Writing Effective Performance Standards

This training course helps supervisors make connections between performance standards and the agency’s mission, vision and values in order to…

Supporting Supervisors in Using Critical Thinking Skills: Support Session

This training course is a follow up to “Supporting Supervisors in Using Critical Thinking Skills”, and assists staff in incorporating…

Supporting Supervisors in Using Critical Thinking Skills

This training course explores the child welfare leaders' role in supporting child welfare supervisors' use of critical thinking skills with their…

Supporting Caseworkers in Using Critical Thinking Skills

This training course explores child welfare supervisors' role in supporting child welfare caseworkers use of critical thinking skills with their families…

Supervisory Issues in Child Sexual Abuse

This training course is a comprehensive curriculum for supervisors on the topic of child sexual abuse and its connection to…

Strength-Based Solution-Focused Supervision Support Session

This support session helps supervisors apply what they learned during the Strength-Based Solution-Focused Supervision training. Materials include a facilitator's guide and…

Strength-Based, Solution-Focused Supervision

This training course provides child welfare supervisors with a theoretical framework and useful strategies for incorporating strength-based, solution-focused concepts and…

The Employee Performance Review Process

This training course focuses on the entire Employee Performance Review process as well as the skills needed to establish performance…

Supervision: NCWWI 1-page Summary

This 1-page summary outlines the results of a small, qualitative study aimed at determining supervisory effectiveness within a state child welfare…

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Responding to the Child Welfare Workforce Crisis Here and Now: A Constructivist Approach to Understanding Supervision

This paper describes the process and results of constructivist inquiry designed to answer the guiding research questions: (1) what about…

Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We Changed

The final session in the NCWWI 4-part national webinar mini-series, “Making a Difference: NCWWI Impact & Lessons Learned” (2008-2013), this…

Developmental Evaluation Findings from an Online Leadership Program for Child Welfare Supervisors

This study evaluates a distance learning program designed to build leadership skills for supervisors in public, private, and tribal child…

Leadership Development Online: Design and Implementation of a Program for Child Welfare Supervisors

This article describes the Leadership Academy for Supervisors (LAS), a national program to develop leadership skills for the implementation of…

Supervision: The Safety Net for Front-line Child Welfare Practice

This report summarizes the body of research that underscores the critical role that supervisors play in supporting and sustaining the workforce;…

NCWWI Supervision and Performance Management Reference List

This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Supervision and…

Supervisor Safety Methodology Classroom Training

This section of the Florida’s Center for Child Welfare website provides online curricula (11 modules) addressing Supervisor Safety Methodology. (2013) 

Alameda County Social Services Agency’s Child Welfare: On the Job Training Manual for Supervisors of New Employees

This guide offers supervisors a way to complement day-to-day supervision and contains (1) suggested guideline for practice assessment process; (2)…

Tools of the Trade: Preparation for Supervision, Trainer's Guide (Georgia)

This guide for trainers to use when conducting supervisory training for new supervisors provides instructions for conducting two 3-day sessions…

Supervisor's Guide to Implementing Family Centered Practice (Mississippi)

This document supports supervisors in developing and supporting staff to be family centered in their work, and serves as a…

Supervisor & Mentor Guide FY 2012 (Oklahoma)

This guide explains the Oklahoma’s New Worker Development Plan concept, outlines what new staff can expect from the child welfare…

Developing the Supervisor's Capacity to Assist Staff in Transforming Learning Into Practice (Trainer's Guide) (Wisconsin)

This curriculum provides suggestions to supervisors for reviewing the performance objectives, planning for staffs return from the professional development event,…

California Common Core Curricula for CW Supervisors - Supervisor Core: CW Policy & Practice for Supervisors (Trainer's Guide)

The curriculum is for new supervisors and each Common Core content area is based on a set of measurable learning objectives…

A Supervisor's Guide to Assessing Practice (New York)

This guide offers supervisors a way to complement day-to-day supervision and contains (1) suggested guideline for practice assessment process; (2)…

Striving for Excellence in Supervision (North Carolina)

This issue of Practice Notes highlights supervisory practices that can develop staff and improve their satisfaction and performance; and shows…

Linking Evidence to Child Welfare Supervision: A Guidebook for Supervisors

This presentation focus on the components of social work supervision, the educational paradigm within the context of child welfare supervision,…

Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri's Supervision Advisory Committee

This webinar showcases the activities of the Missouri Department of Social Services' Children’s Division, and presents the action steps and…

Supervisor Training Series: Module 5: Endings and Transitions: Managing Staff Retention, Satisfaction and Separation

This training course provides supervisors the opportunity to explore strategies to manage endings and transitions ethically and respectfully; examine a…

Supervisor Training Series: Module 4: Managing Diversity Through the Employment Process

This workshop will address development of culturally proficient organizations, communication, and ongoing diversity plans, emphasizing the need for strength-based engagement…

Supervisor Training Series: Module 3: The Middle/Work Phase of Supervision

This training course provides supervisors and managers the opportunity to learn and apply Interactional Helping Skills in the Middle/Work phase…

Supervisor Training Series: Module 2: Living The Mission of Child Welfare

This training course provides supervisors and managers the opportunity for learning how to define organizational mission and outcomes that are…

Supervisor Training Series: Module 1: The Preparatory and Beginning Phases of Child Welfare Supervision

This training course provides supervisors the opportunity for learning interactional skills to apply in the preliminary and beginning phases of…

Strength-Based, Solution-Focused Supervision

This workshop is intended to assist supervisors in supporting their workers in practicing and applying the Strength-based, Solution-focused Approach with…

Staff Retention in Child and Family Services Workbook 6: Recruiting and Selecting the Right Staff in Child and Family Services

This workbook in the series provides information on promising practices and tools for recruiting and selecting front line staff; includes…

Staff Retention in Child and Family Services Workbook 5: The First Six Months

This workbook in the series provides a structure, methods and tools for orienting, supporting and training new staff during their…

Staff Retention in Child and Family Services Workbook 4: Communication Skills

This workbook in the series provides specific information, tools and activities to adapt communication skills to the supervisory relationship. (2007)

Staff Retention in Child and Family Services Workbook 3: Working with Differences

This workbook in the series provides understanding, methods and tools for tailoring supervision to the diverse characteristics, learning and behavioral…

Staff Retention in Child and Family Services Workbook 2: The Practice of Retention-Focused Supervision

This workbook in the series provides research information and supervisory competencies for retaining effective staff, including self-assessment and planning tools.…

Staff Retention in Child and Family Services Workbook 1: The Role of Leaders in Staff Retention

The manual is a tool to enhance capacity for more effective child welfare recruitment, selection, training, and retention practice. The…

Leadership Academy for Supervisors (LAS) Take the Lead Series

The Take the Lead Series supplements the Core LAS Curriculum with short, interactive modules to help supervisors build skills and…

Leadership Academy for Supervisors (LAS) Core Curriculum

Designed for experienced child welfare supervisors, the LAS core curriculum consists of the Introductory Module and 5 subsequent online modules…

Key to Success: Transfer of Learning - A Tool for Child Welfare Supervisors

Committed to Excellence through Supervision

A multi-phased supervisory curriculum designed to engage supervisors at all career stages in honing skills as reflective practitioners in organizational…

Assessing Your Supervisory Training (Trainer's Guide)

This module is designed to help key state supervisors and training staff understand their critical role as change agents in…

Supervisor Developmental Planning & Support Toolkit

This toolkit is a key component of “Committed to Excellence through Supervision” Iowa DHS Child Welfare Supervisor Curriculum and utilized…

SMARRT Manual: Strategies Matrix Approach to Recruitment & Retention Techniques

The manual is a tool to enhance capacity for more effective child welfare recruitment, selection, training, and retention practice. The…

Child Abuse & Neglect User Manual Series: Supervising Child Protective Services Caseworkers

This manual provides the foundation for effective supervisory practice in child protective services, describes the roles and responsibilities of the…

Supervision: The Key to Strengthening Practice in Child Welfare

This issue of Practice Notes addresses the wide-ranging tasks of supervision with a selection of articles that include: Q &…

Supervision Meta-analysis: NCWWI 1-page Summary

This resource provides a meta-analysis of research articles regarding the impact of supervision on worker outcomes. (2009)

Supportive Supervision: NCWWI 1-page Summary

This is a 1-page summary of an article that describes the collaborative process used to develop a strengths-based supervision training…

Building a Model and Framework for Child Welfare Supervision

This report presents the findings from an extensive review of the most recent literature combined with interviews of experts in…

Child Welfare Information Gateway: Supervising Child Welfare Services

This section provides resources on many aspects of supervision, including clinical and administrative supervision, improving staff performance and retention through…