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Access engaging, interactive online learning that builds skills in leadership, workforce development, and change implementation. These tools are available to anyone and can be used by supervisors and managers (coaching & team meetings), training departments (pre-work, transfer strategies, optional courses & staff newsletters), faculty and implementation teams (to provide foundational information).  View our webinar for more information.


  7 Behaviors of Adaptive Leadership (5 minutes)

sevenbehaviors.fwDo you solve the same problems over and over again? Learn how technical problems and adaptive challenges need to be approached differently and the behaviors that will help you manage change successfully. 


Adaptive Leadership (10-45 minutes) 

7behaviors Explains the difference between adaptive challenges and technical work and provides opportunities to practice applying these concepts. It also covers the practical application of Adaptive Leadership including the major behaviors that will help you address and manage change successfully.


Attracting the Best (4 minutes) 

Attracting1.fwPeople feel more competent and are likely to stay when they have realistic expectations about what the job entails and when there is a good match between the requirements of the job and their own capabilities. This five-minute module provides information on effective recruitment strategies that begin with a consistent message both realistic about the job and inspiring to potential candidates.

Change and the Roles People Play (2 minutes)

RolesEngagement is critical for the successful implementation of any change initiative and stakeholders will buy in at different stages of adoption. Some people are always the first to jump into anything, and others will wait and see. The good news is that there’s an effective strategy for each!


Coaching Strategies
 (1 hour)

CoachingCoaching is a critical strategy in the transfer of learning and the implementation of change. This one-hour module offers supervisors the opportunity to improve their knowledge of coaching and the role of the supervisor in the coaching process. Interactive exercises are designed to increase knowledge and skills with specific coaching strategies.


Creating an Inclusive Team Culture (6.5 minutes)

RecruitmentPeople need to work in a culture and climate where they feel valued and part of a team committed to a common goal. This six and a half minute module describes how people need to be included in meaningful decision-making and see that diversity and individual differences are valued to achieve the vision and mission of the agency.


Creating a Learning Culture (5 minutes)

LearningcultureHelping staff grow professionally is a key workforce development strategy. This includes both a comprehensive training infrastructure and promoting a learning culture where continuous learning is encouraged. This 5.5-minute module includes a self-assessment and strategies to promote a learning culture within an agency.


Creating a Supportive Culture (5 minutes)

supportiveculturePeople are motivated to stay on the job when their basic safety and security needs are met, and when they feel supported, both personally and in their work. This four-minute interactive module describes strategies that leaders at all levels can implement to create a more supportive environment.


Creating a Supportive Community Context (5 minutes)

supportiveculturePeople need to feel that as child welfare professionals, they are a valued partner in the larger community and that everyone is collaborating together to support children, youth and families. This 5-minute module describes how people need to be included in meaningful decision-making and see that diversity and individual differences are valued to achieve the vision and mission of the agency.


Cultural Humility Strategies (1 hour)

Cultural DiversitySupervisors have a key role to play in promoting cultural responsiveness and leveraging diversity. This one-hour module offers concrete strategies to help promote recognition and valuing of cultural differences at the interpersonal and agency level.


Cultural Identity and Situational Factors (7 minutes)

Diversity Module 1Knowing ourselves helps us to recognize our personal biases and stereotypes and to see the world from the perspective of others.  This short 7-minute module also explores two situational factors that affect our ever-changing sense of cultural identities: saliency and intersectionality.


Cultural Openness (3 minutes)

Diversity Module 2An important dimension of cultural humility is to maintain an openness to cultural differences. This short 3-minute module provides an overview of the ways we can learn from the people with whom we interact, reserving judgment, and bridging the cultural divide between our perspectives. 


Dealing With the Effects of Secondary Trauma (4 minutes)

trauma1.fwSecondary trauma is a predictable and frequent occurrence in child welfare. This short module, just under four minutes in length, describes the important role of leaders in recognizing and intervening in the experience of secondary trauma. 


Educational Preparation (5 minutes)

edprepPeople who come to the job with the right educational preparation and skills are more likely to succeed, to feel good about the job and to stay.  This five-minute interactive module demonstrates ways to promote closer relationships with colleges and universities that help to make the education and professional preparation process match the needs of child welfare work. 


Get on the Balcony(3 minutes)

getonbalconyLeadership requires assessing the overall environment which can be done by stepping back to view the patterns, relationships, and context. It's the understanding of the big pictures that separates leadership from management. We know this isn't as easy as it sounds so this provides strategies on how to do it.


Giving Work Back (3.5 minutes)

givingworkbackGiving work back to the people is hard to do, but adaptive challenges can only be solved “when the people with the problem go through a process together to become the people with the solution.” This means not providing answers from a position of authority but placing the work where it belongs — with the parties faced with the challenge.


Implementing Change (9 minutes)


When working in an environment of constant change, it is helpful to use a framework to help us navigate the turbulence and implement changes that have desired outcomes and that are sustained over time. This 9-minute Quickbit will explore the three driver dimensions identified by NIRN that help us understand the factors that make the difference between when change is successful and sustained, and when it is not. 

Leadership Academy for Supervisors Core Modules (21 hours)

LAS CoreDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding with NCWWI's Leadership Model. Total online time is 21 hours. The curriculum follows two tracks: developing leadership skills through a personal learning plan and developing a Change Initiative within a supervisor’s sphere of influence.


Leadership Foundations (1.5 hours)

Leadership FoundationsThis leadership module first explores different leadership styles, including strengths-based, adaptive, transformational, and daring leadership.  These leadership styles have in common certain behaviors that help leaders navigate the complexity of child welfare. The final section of this module describes NCWWI’s research-based leadership framework, which supports the development of child welfare leaders regardless of their leadership styles.


Leading Change With Vision (2 minutes)

visionA shared vision inspires creativity, sustains motivation, and enables people to work past barriers. Learn effective and ineffective strategies for developing vision statements for change initiatives, and then give it a try!


Leading In Permanent Whitewater (8 minutes)

whitewater.fwChange is constant in our environment and in child welfare, in particular. Just under 8 minutes, this Quickbit describes the characteristics of permanent whitewater and offers strategies for navigating these rough waters; how people can keep the vision alive and stand in the gap of the creative tension between the vision and reality.


 Open To All Voices (4 minutes)

voices.fwWorking effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why this microlearning on this critical adaptive leadership behavior is chock-full of resources.


Orchestrating Conflict (2 minutes)

OrchestratingConflictImageChange cannot occur without conflict. Resistance to change should be expected and orchestrating the conflict created by the change process should be seen as a necessary part of building a better future. Get practical tips on surviving conflict and moving it toward resolution.

Partnership for Sustainable Change (12 minutes)

sustainablechangeimage.fwResearch indicates that change is not sustainable when we do not meaningfully engage those most impacted by a change (even when it's being developed to improve services for them). Learn 24 strategies that contribute to effective partnerships that achieve sustainable systemic change.

Performance Management In Child Welfare (5 minutes)

RecruitmentThe quality of supervision, clear performance expectations and a coherent, consistent performance management system are key factors in promoting commitment and retention of staff. At just under five minutes, this short module describes the importance of making performance management an on-going process and illustrates the parallel between performance management and child welfare practice.


Recruitment Strategies (1 hour)

RecruitmentFinding qualified workers who are likely to stay is a major challenge in child welfare.  This one-hour module shares some specific strategies and examples from other states that can make your recruitment efforts more successful.

Regulating Distress
 (3 minutes)

DistressConflict is to be expected during change. Learn how to regulate distress so you don't maintain the status quo or trigger 'fight or flight', and instead motivate people to find a solution.


Results-Oriented Culture (7 Minutes)


Leaders in a results-oriented culture look at data, interpret it and take action to make changes to improve outcomes based on the information the data provided. In this 7-minute module, we explore the characteristics of a results-oriented culture and share strategies for developing and enhancing an organizational culture focused on results.

Screening Strategies (1 hour)


Once you have a pool of candidates to choose from, what tools are available to help you screen them for appropriateness to the job? This one-hour module provides competency-based strategies to help you choose the right candidate.


Selecting the Best
 (5 minutes)

bestselect.fwCompetency-based, standardized interviewing processes provide insight into candidates’ potential “fit” with the job. Hiring procedures that minimize cumbersome processes and lengthy delays are also important strategies. This five-minute module provides information on the screening and selection process, the importance of focusing on entry-level competencies and the steps in a screening and selection system.

The Caseworker's Role in a Results-Oriented Culture  (7 minutes) 

Caseworker quickbitDesigned for caseworkers, this 7-minute Quickbit explores how workers can contribute to, and benefit from, practicing in a results-oriented culture. The module provides specific strategies for looking at data in a worker's caseload and how focusing on data-based decision making is important in contributing to the outcomes of children and families.


Think Politically (2.5 minutes)

thinkpoliticallyHave you ever said or heard someone say, “I don’t get involved with office politics!” Here’s the thing – that’s not possible. Leadership is political – it requires motivating and mobilizing people to change. Learn how to do it without sucking up or giving up what's important.


Three Tools To Guide Change Efforts (2 minutes)

3toolsThis microlearning explains the 3 most popular tools used by those managing change efforts at their agency.


Stages of Implementation
 (6 minutes)

stagesofimplementationTalking about a change initiative is one thing, but actually making it real is quite another. An implementation framework will help you understand and manage the steps necessary for creating sustainable change.


Strengths Based Teams (4 minutes)

strengthsthumbnail.fwThe path to great leadership starts with a deep understanding of the strengths you bring to the table. Since no one can be good at it all, learn how to build a strengths based team so you have the strengths together to get the job done.


Understanding Job Requirements
 (3.5 minutes)

understandingjobClear information about the job requirements is a fundamental building block in implementing a workforce development system.  This interactive 3.5-minute module demonstrates how job analysis and position requirements provide critical information for all of the elements in the Workforce Development Framework.


Workforce Development Framework (4 minutes) 

WDFTo address workforce challenges, the National Child Welfare Workforce Institute has developed a comprehensive framework (the WDF) to help attract and retain a high performing workforce.  In just over four minutes, this module provides an overview of the components.  Later modules go into more detail about each of the components.


Workforce Development Foundations (3 minutes) 

foundations11.fwTo address workforce challenges, the National Child Welfare Workforce Institute has developed a comprehensive framework (the WDF) to help attract and retain a high performing workforce.  In just over four minutes, this module provides an overview of the components.  Later modules go into more detail about each of the components.


Why People Stay and Why They Leave (3 minutes)

push and pullOur workforce is our most important resource and yet recruitment and retention continue to be an issue for many child welfare agencies.  In this short module, less than three minutes in length, we look at the Pull factors that encourage staff to stay on the job and the Push factors that encourage them to leave. 


Your Guide to Holding Steady (3.5 minutes) 

HoldingSteadyThe adaptive leadership behavior, holding steady, it about managing your emotional response during times of change. Learn strategies to manage conflict, deal with politics and hold people accountable in the heat of action.

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