Coaching to Support Solution-Based Casework in Child Welfare
Webinar held September 26, 2012
Coaching to Support Solution-Based Casework in Child Welfare, was the 5th session in What Works for the Workforce: Leadership Competencies in Action – A National Webinar Series on Leading Change to Strengthen the Child Welfare Workforce.
This webinar describes solution-based casework coaching at Washington State’s Department of Social and Health Services, Children’s Administration. Presenters highlight the core elements of solution-based casework, and the practice model, workforce competencies, and coaching necessary to support this type of meaningful change on the frontlines and throughout the agency. They explain the development, implementation, and outcomes of their solution-based coaching program, and offer specific lessons learned, tips for agencies, and the leadership skills and competencies necessary to sustain it over time.This session was led by:
- Scott Steuby, who has spent more than 20 years at the Children’s Administration. He is currently the Statewide Program Manager for Permanency Roundtables, CFSR Program Improvement Plan, and Disaster Preparedness/Continuation of Operations. His extensive experience includes work as aCPS Social Worker, Supervisor of CPS Intake/Investigations, Human Resources Manager, Area Administrator, Deputy Regional Administrator, Statewide Program Manager. Scott has received multiple awards for his innovative work and collaboration with community partners and universities, holds Masters’ degrees in both Psychology and Public Administration, and is a graduate of NCWWI’s Leadership Academy for Middle Managers (LAMM).
- Simon Pipkin, who is the Practice Model Coach in King County, WA for the Alliance for Child Welfare Excellence at the University of Washington, School of Social Work. Simon has worked in public child welfare for more than 12 years, as a social worker, supervisor, program manager, and trainer. He began his child welfare career in the Tennessee Department of Children’s Services, where he was identified as a future leader and promoted to supervisor in the foster care division in 2004, as well as assisted in the implementation of TN’s Solution-focused Practice Model as a trainer and coach assessing workers’ application of the model. He joined Washington State’s DSHS Children’s Administrationin 2006, and has been a leader in the implementation and integration of Solution-based Casework as the agency’s practice model. Simon earned an MSW from the University of Washington, School of Social Work in 2010.
- Dana Christensen, PhD, who is the model developer of Solution-Based CaseworkTM, and Professor and Director of the Family Therapy Program in the Kent School of Social Work, University of Louisville. Dr. Christensen also directs the Center for Family Resource Development, a center dedicated to developing and enhancing community-based intervention projects, and has written widely in the fields of juvenile justice, child welfare, and family therapy (2 books – Family Therapy: Theory and Practice; Solution Based Casework: An Introduction to Clinical & Case Management Skills in Social Work Practice, as well as numerous journal articles). Dr. Christensen has worked closely with public and private child welfare agencies, assisting in their efforts to improve case assessment, case planning, and casework management practices.
- Deborah Reed, whois the Project Manager for NCWWI’s Leadership Academy for Middle Managers (LAMM) in The Center for Improvement of Child & Family Services, Portland State University School of Social Work. Deborah previously held positions within the Children’s Administration, including statewide Supervisor of Placement & Permanency Services, CFSR Project Manager and Field Operations-Risk Management Program Manager.
- Presentation Slides
- A Snapshot of the NCWWI Leadership Competency Framework
- Family Developmental Stages & Tasks
- SB Case Consultation Guide for CFWS
- SB Case Consultation Guide for CPS
- SBC Case Planning & Casework Management Tips
- SBC Core Competencies for CFWS Social Workers
- SBC Core Competencies for CPS Social Workers
- SBC Implementation Tasks for Caseworkers
- SBC Caseworker Certification Skills Checklist
- SBC Caseworker Certification Assessment Interview Tool
- SBC Caseworker Certification Assessment Practice Observation Tool
- SBC Caseworker Certification Assessment Case Record Review Tool
- SBC QuizTime for Staff
- SBC Supervisor Certification Skills Checklist
- SBC Supervisors Guide for Case Review
- SBC Tip Sheets for Parents and Families
- SBC Tips & Reminders for Intake Workers & Supervisors
- ChildStat: Leading systems-level improvements based on case-level experiences
- Competency-Based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency
- Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri’s Supervision Advisory Committee
- The New Jersey Fellows Program: Strengthening Workforce Capacity, Leadership and Case Outcomes through Improved Data Management & Accountability
- Coaching to Support Solution-Based Casework in Child Welfare
- Design Teams & Learning Circles: Agency- & Unit-level Interventions for Improving Organizational Climate & Culture
- Casework Teaming to Reduce Workload, Enhance Effectiveness & Boost Morale
- Learning & Living the NCWWI Leadership Model
- Evidence-based Practices in Child Welfare: Opportunities & Challenges for the Workforce
- Building a Culturally Responsive Workforce: The Texas Model for Undoing Disproportionality & Disparities in Child Welfare
- Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports
- Beyond Child Welfare Education & Training: Pennsylvania’s Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness