Course Category: Workforce Development

Performance Management In Child Welfare

Performance Managment In Child Welfare (5 minutes) The quality of supervision, clear performance expectations and a coherent, consistent performance management system are key factors in promoting commitment and retention of staff. At just under five minutes, this short module describes the importance of making performance management an on-going process and illustrates the parallel between performance …

Performance Management In Child Welfare Read More »

Creating a Learning Culture

Creating a Learning Culture (5.5 minutes) Helping staff grow professionally is a key workforce development strategy. This includes both a comprehensive training infrastructure and promoting a learning culture where continuous learning is encouraged. This module includes a self-assessment and strategies to promote a learning culture within an agency.

Dealing With the Effects of Secondary Trauma

Dealing With the Effects of Secondary Trauma (4 minutes) Secondary trauma is a predictable and frequent occurrence in child welfare. This short module, just under four minutes in length, describes the important role of leaders in recognizing and intervening in the experience of secondary trauma. 

Creating a Supportive Culture

Creating a Supportive Culture (4 minutes) People are motivated to stay on the job when their basic safety and security needs are met, and when they feel supported, both personally and in their work. This four minute interactive module describes strategies that leaders at all levels can implement to create a more supportive environment.

Selecting the Best

Selecting the Best (5 minutes) Competency-based, standardized interviewing processes provide insight into candidates’ potential “fit” with the job. Hiring procedures that minimize cumbersome processes and lengthy delays are also important strategies. This five minute module provides information on the screening and selection process, the importance of focusing on entry level competencies and the steps in …

Selecting the Best Read More »

Attracting the Best

Attracting the Best Attracting the Best: People feel more competent and are likely to stay when they have realistic expectations about what the job entails and when there is a good match between the requirements of the job and their own capabilities. This five minute module provides information on effective recruitment strategies that begin with a …

Attracting the Best Read More »

Understanding Job Requirements

Understanding Job Requirements (3.5 minutes) Clear information about the job requirements is a fundamental building block in implementing a workforce development system.  This interactive module demonstrates how job analysis and position requirements provide critical information for all of the elements in the Workforce Development Framework.