Adaptive Leadership Series

Adaptive leadership, as described by Heifetz, Grashow, and Linsky in “The Practice of Adaptive Leadership” (2009), is essential for organizations seeking to navigate change, solve complex problems, and foster innovation. Unlike traditional leadership, adaptive leadership focuses on mobilizing people to tackle tough problems and adapt to evolving conditions.

This series begins by differentiating between adaptive challenges and technical work, offering practical exercises to apply these concepts. Subsequent modules delve into specific adaptive leadership behaviors: getting on the balcony, thinking politically, being open to all voices, regulating distress, orchestrating conflict, giving work back to the people, and holding steady.

Learning these vital behaviors will transform your approach to challenges. While powerful for individuals, the impact is even greater when teams engage with the series collectively and discuss its application within their workplace. This shared language and understanding enhance your ability to implement sustainable, positive change, fostering a culture of innovation and adaptability.

Please select the launch button below to open the training module. If you are logged into your MyNCWWI account, then the training will be tracked, and a certificate will be available for download.

To receive a certificate after MyNCWWI login:

  1. Click the “Take the Course” button in the upper right to enroll.
  2. Open the training module and review all content before closing.
  3. Refresh your screen to get a completion notice and a certificate button.

Note: You may also receive an email with a certificate and you can get your certificate at any time in “MyCourses” and “MyTranscripts” in MyNCWWI.

For assistance about this course please email us at: