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Giving Work Back

(3 1/2 minutes) Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change (see #1 below). This microlearning will focus on one of those – giving work back to the people.

Please select the launch button below to open the training module. If you are logged into your MyNCWWI account, then the training will be tracked, and a certificate will be available for download.

To receive a certificate after MyNCWWI login:

  1. Click the “Take the Course” button in the upper right to enroll.
  2. Open the training module and review all content before closing.
  3. Refresh your screen to get a completion notice and a certificate button.

Note: You may also receive an email with a certificate and you can get your certificate at any time in “MyCourses” and “MyTranscripts” in MyNCWWI.