(2 minutes) Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning will focus on one of those – orchestrating conflict.
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- Click the “Take the Course” button in the upper right to enroll.
- Open the training module and review all content before closing.
- Refresh your screen to get a completion notice and a certificate button.
Note: You may also receive an email with a certificate and you can get your certificate at any time in “MyCourses” and “MyTranscripts” in MyNCWWI.