Performance Management

HHS Could Play a Greater Role in Helping Child Welfare Agencies Recruit and Retain Staff

This report identifies (1) the challenges child welfare agencies face in recruiting and retaining child welfare workers and supervisors, (2) how recruitment and retention challenges have affected the safety and permanency outcomes of children in foster care, and (3) workforce practices that public and private child welfare agencies have implemented to successfully confront recruitment and […]

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NCWWI Leadership Academy: Cross-site final evaluation report, pre-training to 6-month follow-up

Evaluators from NCWWI conducted a longitudinal assessment of Leadership Academy participant experience (satisfaction, relevance, knowledge gains and application, change project, and coaching) and gathered feedback from multiple sources related to Academy implementation (training director, trainers, coaches, and the NCWWI Leadership Development Specialists who supported Academy implementation). This report summarizes evaluation results and offers lessons learned

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Competency-based Workforce Development: A Synthesis of Current Approaches

This paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a comparison of various approaches, the connection to the National Child Welfare Workforce (NCWWI) Workforce Development Framework, the intersection of social work education, and strategies for integrating competency models into agency practice. The paper is designed

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Performance Anchors for Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These action oriented behavioral anchors set specific expectations, define performance at various proficiency levels of each competency and provide guidance to the workforce about what specific behaviors they are expected to practice to achieve incremental growth

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Performance Anchors for Case Carrying Supervisor in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These action oriented behavioral anchors set specific expectations, define performance at various proficiency levels of each competency and provide guidance to the workforce about what specific behaviors they are expected to practice to achieve incremental growth

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