Document Category: Performance Management

Informal Learning Behaviors

An overview of informal learning behaviors (self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments), why they are important, and what contributes to them.

After-Action Reviews

An overview of After-Action Reviews (AAR), a systematic technique that turns a recent event into a learning opportunity through a combination of task feedback, reflection, and discussion, as a training method.

Pennsylvania Child Welfare Competencies

This document provides examples of competencies and related behavioral indicators that are designed to reflect the knowledge and skills representative of excellence in child welfare practice.

Competency-based Workforce Development: A Synthesis of Current Approaches

This paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a comparison of various approaches, the connection to the National Child Welfare Workforce (NCWWI) Workforce Development Framework, the intersection of social work education, and strategies for integrating competency models into agency practice. The paper is designed …

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Performance Anchors for Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These action oriented behavioral anchors set specific expectations, define performance at various proficiency levels of each competency and provide guidance to the workforce about what specific behaviors they are expected to practice to achieve incremental growth …

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Performance Anchors for Case Carrying Supervisor in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These action oriented behavioral anchors set specific expectations, define performance at various proficiency levels of each competency and provide guidance to the workforce about what specific behaviors they are expected to practice to achieve incremental growth …

Performance Anchors for Case Carrying Supervisor in Family and Children’s Services (San Francisco) Read More »

Performance Anchors for Non-Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These action oriented behavioral anchors set specific expectations, define performance at various proficiency levels of each competency and provide guidance to the workforce about what specific behaviors they are expected to practice to achieve incremental growth …

Performance Anchors for Non-Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco) Read More »

Performance Anchors Non-Case Carrying Supervisor in Family and Children’s Services (San Francisco)

This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These action oriented behavioral anchors set specific expectations, define performance at various proficiency levels of each competency and provide guidance to the workforce about what specific behaviors they are expected to practice to achieve incremental growth …

Performance Anchors Non-Case Carrying Supervisor in Family and Children’s Services (San Francisco) Read More »