Document Category: Adaptive Leadership

Get on the Balcony (3 minute microlearning)

This three minute microlearning course provides strategies for “getting on the balcony” which is one of the seven behaviors of adaptive leadership and includes assessing the overall environment by stepping back to view the patterns, relationships, and context. 

Your Guide to Holding Steady (3.5 minute microlearning)

This microlearning (3 1/2 minutes) explains ways to hold steady, one of the seven behaviors of adaptive leadership, during times of change. Completing this course will help participants develop leadership skills in the Leading People and Leading Change domains of NCWWI’s Leadership Model ( It also provides strategies that can be used to support community …

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7 Behaviors of Adaptive Leadership (5 minute microlearning)

This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by Heifetz and his co-authors that can help individuals address challenges and manage change successfully.

Adaptive Leadership

This course explains the difference between adaptive challenges and technical work and provides opportunities to practice applying these concepts. It also covers the practical application of Adaptive Leadership including the major behaviors that will help address and manage change successfully. Completing this course will develop an individual’s leadership skills in all domains of NCWWI’s Leadership Model, …

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Leadership Academy for Middle Managers (LAMM): 3-Day Curriculum

This competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, youth, and families, and prepares leaders for the environment of constant change and equips them with new information, skills, and hands-on opportunities to apply practices and principles based on an empirically informed Leadership Model.