A summary of the inception of the Eastern Band of Cherokee Indians (EBCI) Family Safety Program and the role of the QIC-WD in helping to strengthen their workforce.
Document Category: Retention
This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part of the QIC-WD project. It also summarizes the interventions selected to address a variety of workforce strategies.
The Nebraska Department of Health and Human Services’ Children and Family Services (CFS) partnered with the QIC-WD to strengthen its child welfare workforce. The team created CFS Strong to address secondary traumatic stress (STS). This video features CFS staff discussing how STS impacts their job and how CFS Strong is designed to address it. The …
The Washington Department of Children, Youth and Families is implementing telework to strengthen their child welfare workforce. This video highlights their early experience with implementation from the perspective of workers, supervisors, and administrators.
In this video, Gage Latscha, a Child and Family Services Specialist (CFSS) within the state of Nebraska, shares his personal reflections as a participant in CFS Strong, the workforce intervention being tested by the QIC-WD. CFS Strong was developed to address ongoing and acute traumatic experiences inherent in child welfare work. Part of CFS Strong …
The Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce worker turnover. DCFS worked with the QIC-WD to create a new job, the Child Welfare Team Specialist, and reorganize workers into Permanency and Prevention teams. This video discusses the challenges DCFS faced related to turnover …
The Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child welfare workforce outcomes.
Child welfare and human resources (HR) data need to be connected to answer important workforce questions. This video highlights some of the common challenges when trying to link the two data sets and how the QIC-WD is overcoming those challenges.
The Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their child welfare workforce. This video, recorded virtually, highlights the experience of workers and supervisors that used transcription services and a mobile application to improve their ability to work outside the office.
This video features child welfare workers and supervisors discussing how work-related secondary traumatic stress (STS) impacts them personally and professionally.