Document Category: Retention

QIC-WD Workforce Interventions

This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part of the QIC-WD project. It also summarizes the interventions selected to address a variety of workforce strategies.

Building Resilience and Optimism – The Experience of a Nebraska Child and Family Services Specialist

In this video, Gage Latscha, a Child and Family Services Specialist (CFSS) within the state of Nebraska, shares his personal reflections as a participant in CFS Strong, the workforce intervention being tested by the QIC-WD. CFS Strong was developed to address ongoing and acute traumatic experiences inherent in child welfare work. Part of CFS Strong …

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An Overview of the QIC-WD

The Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child welfare workforce outcomes.

Connecting HR and Child Welfare Data

Child welfare and human resources (HR) data need to be connected to answer important workforce questions. This video highlights some of the common challenges when trying to link the two data sets and how the QIC-WD is overcoming those challenges.

Virginia Case-Supportive Technology

The Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their child welfare workforce. This video, recorded virtually, highlights the experience of workers and supervisors that used transcription services and a mobile application to improve their ability to work outside the office.