A summary of the inception of the Eastern Band of Cherokee Indians (EBCI) Family Safety Program and the role of the QIC-WD in helping to strengthen their workforce.
Document Category: Turnover
This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part of the QIC-WD project. It also summarizes the interventions selected to address a variety of workforce strategies.
The Washington Department of Children, Youth and Families is implementing telework to strengthen their child welfare workforce. This video highlights their early experience with implementation from the perspective of workers, supervisors, and administrators.
The Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce worker turnover. DCFS worked with the QIC-WD to create a new job, the Child Welfare Team Specialist, and reorganize workers into Permanency and Prevention teams. This video discusses the challenges DCFS faced related to turnover …
“Social workers are the unsung heroes…” This video highlights the critical role that child welfare workers play on the frontlines – they manage threats and work everyday to keep children safe.
Child welfare and human resources (HR) data need to be connected to answer important workforce questions. This video highlights some of the common challenges when trying to link the two data sets and how the QIC-WD is overcoming those challenges.
This video captures QIC-WD evaluation team members discussing turnover data. They talk candidly about measures of “intent to leave” and what child welfare workers ultimately do, such as change jobs, get promoted, or leave the child welfare agency. The team also shares what the QIC-WD is doing to capture and measure these workforce decisions.
This video features child welfare workers and supervisors discussing how work-related secondary traumatic stress (STS) impacts them personally and professionally.
The Ohio Department of Job and Family Services partnered with select counties to implement a supportive supervision and resiliency intervention. This video highlights the experience of workers, supervisors, and administrators who were involved in Coach Ohio, their intervention to support the child welfare workforce.
The Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights how they created their new competency-based selection process and shares the experiences of staff and leaders who’ve participated in the new process.