Document Category: Workload

Effective Workload Management: NCWWI 1-page Summary

This document summarizes a study that surveyed 1,263 workers in a Midwestern state to determine factors that influence workload perceptions related to manageability and overtime work. Caseload characteristics, supervisor support, and regional staffing needs were examined. Add to My Resources 0

Cost Savings from Reasonable Child Welfare Workloads

This document summarizes evidence that reasonable caseloads and workloads will keep more child welfare workers on the job, leading to improvements in child welfare outcomes and cost savings for agencies. Add to My Resources 0

DFCS Training for New County Directors (Georgia): Workshop No. 2 – Program & Workload Management (Trainer’s Guide)

This workshop guide introduces new County Directors to their new roles and responsibilities, and how key Outcome Measures and Results relate to their jobs, and the programs they will be overseeing, managing, and reviewing for key program performance indicators and standards. The guide also reviews key sources of program data that highlight program performance strengths …

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Indiana DCS Caseload and Workload Analysis

This paper provides a prioritized roadmap and profile of each recommended option that Indiana Department of Child Services (DCS) should consider implementing to improve its ability to meet future caseload standards while improving services to children and families.  Add to My Resources 0

Minnesota Workload Study Analytic Tool

This first spreadsheet was designed for counties to determine whether sufficient staffing resources exist, calculating resource need and workloads for workgroups managed by child welfare and children’s mental health caseworkers at the county level by unit or staff person for small counties, from point of intake through to closure. Add to My Resources 0

Minnesota Workload Study Measures

This second spreadsheet provides a structured means for using outcome and performance reports available to administrators, managers and supervisors in SSIS in measuring resource impact. Add to My Resources 0