This paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a comparison of various approaches, the connection to the National Child Welfare Workforce (NCWWI) Workforce Development Framework, the intersection of social work education, and strategies for integrating competency models into agency practice. The paper is designed for child welfare agency staff and their human resource management departments to provide an overview of competencies and the role that they can play in a comprehensive workforce development system.
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