Measuring the Impact and ROI in Conflict Resolution
This webinar is hosted by HRDQ- U
The pandemic has undoubtedly played a role in the increase of conflict resolution solutions. As we shifted to remote working, experienced technology troubles with virtual learning, navigated new shared workspaces, and redefined many of our roles, we learned that with every conflict comes some form of resolution. Whether resolved by supervisors, an ombudsperson, grievances, or legal action, conflicts can be costly. Conflict resolution programs are aimed at reducing, minimizing, and ultimately trying to avoid conflicts. So how can you prove the investment in conflict resolution programs is worth it?