This webinar is hosted by Addiction Technology Transfer Center Network
Please join ASU School of Social Work for Verbal De-escalation webinar course. This course explores how effective communication can be a type of verbal communication intervention. It can be used for people who may be at risk for aggressive or emotional behaviors. By using a calm language, along with other communication techniques, to diffuse, re-direct, or de-escalate a conflict situation. It is important for the helper to have good communication skills and a strong sense of self-awareness to manage any personal provocation, emotionally challenges and professional deprecation that often accompany such emotionally charged encounters. justice, street outreach & shelters, and child welfare. This seminar is tailored for individuals who might be unfamiliar with Motivational Interviewing techniques and philosophies.