Data-Driven Decision Making and Continuous Quality Improvement
Additional Keywords: qualitative service reviews, quality service reviews, quality case review
The Power of Data for Learning and Changing
This is the story of 3 graduate students from the UC Berkeley School of Social Welfare who were able to…
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The Caseworker's Role in a Results-Oriented Culture (7 minutes)
Designed for caseworkers, this 7-minute Quickbit explores how workers can contribute to, and benefit from, practicing in a results-oriented culture.…
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Collaborating to Collect and use Data to Inform Quality Contacts
This tip sheet offers considerations and collaborative strategies related to the collection, analysis, and use of quality contact data. 2018
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A Results-Oriented Culture (7 minute microlearning)
Leaders in a results-oriented culture look at data, interpret it, and take action to make changes to improve outcomes based…
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Quality Assurance Review of the Division of Children, Youth and Families: New Hampshire Department of Children, Youth and Families
This report examines how well laws, policies, and practices protect children who come to the attention of the New Hampshire’s…
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Profile of the Social Work Workforce
This report presents the size of the workforce, demographic and educational background, work setting, compensation, and geographical distribution. (2017)
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Sharing Data for Better Results: A Guide to Building Integrated Data Systems Compatible with Federal Privacy Laws
This toolkit helps agency leaders and staff use integrated data to improve city services, and provides information to find the…
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Navigating Rough Waters: Lessons Learned & Challenges to Avoid When Planning a Tribal Child Welfare Data System
When programs journey through the river of data, knowing how to navigate rough waters and overcome challenges can make a…
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Planning for Your Program’s Child Welfare Data System
This two-page resource offers concise guiding questions for programs to consider as they develop or enhance a data system. Data…
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Improving the Welfare of Native Children by Using & Managing Data
Covering the basics of data, this brief resource includes information on how data can be used to address issues and…
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New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes (1-page Summary)
This document summarizes a NCWWI webinar that showcases an innovative program to build capacity in “managing by data” to support…
ChildStat: Leading Systems-level Improvements based on Case-level Experiences (1-page Summary)
This document summarizes a NCWWI webinar that showcases the development, implementation, and outcomes of ChildStat, a creative, data-driven, systemic leadership…
Dismantling Racial Inequity #3: A Data-Driven Approach to Improving Outcomes for Black Girls in Child Welfare
This third session of "Dismantling Racial Inequity Through Child Welfare Systems Change" webinar series will highlight how Allegheny County Department…
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Using Integrated Data Systems to Improve Child Welfare Outcomes
This document highlights the use of integrated data systems by Wisconsin and Washington to evaluate and understand how child support…
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Tracking and Using Implementation and Outcome Data (W/Tip Sheet)
This document shares important best practices in building capacity to track and use data for practice model decision making. (2016)
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Support Matters: Lessons from the Field on Services for Adoptive, Foster, and Kinship Care Families
This guide provides State, Tribal, and Territorial child welfare managers and administrators information about effective strategies for developing data-driven adoption,…
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Making Decisions in Child Welfare
This issue of Practice Notes addresses new ways to ensure decisions are fair, well-informed, and lead to the best possible…
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Foster Conversations about Results With Data Walks
This video demonstrates how you can rely on data walks to get stakeholders to work together to assess and improve…
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Continuous Quality Improvement Toolkit
This toolkit provides guidance on questions to examine depending on the stage of continuous quality improvement system, related activities, resources…
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Systems of Care Finance Toolkit
This toolkit provides guidance in developing financial strategies to sustain your system of care, developing a continuous quality improvement program…
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Using Data: NCWWI 1-page Summary
This document highlights the findings of a study identifying the organizational factors that influence data use among child welfare employees in…
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Data Strategies: Measuring Racial Disparities in Child Welfare
This webinar helps agency leaders, managers and data staff identify at which decision points children of different races experience inequitable…
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Harnessing Big Data for Social Good: A Grand Challenge for Social Work
This paper focuses on the potential of big data and data science to produce novel types of information to inform…
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Data-Driven Decision Making Toolkit (Los Angeles)
This guide provides key information and practical tools for consistent integration of Data-driven Decision Making (DDDM) principles and strategies into…
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Child Welfare Outcomes 2010–2013: Report to Congress Executive Summary
This document summarizes the Child Welfare Outcomes 2010–2013 Report to Congress which provides information on the performance of states in seven…
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Child Welfare Outcomes 2010-2013 Report to Congress
This report to Congress provides information on the performance of states in seven outcome categories and also includes data on…
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The Quality Services Review Process
This training course provides an overview of the Quality Service Review (QSR) process, the QSR Protocol, and the responsibilities of…
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Using Child Welfare Administrative Data in the Permanency Innovations Initiative Evaluation
This brief discusses the use of administrative data in the Permanency Innovations Initiative (PII) evaluation. The brief begins by defining…
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Get the Data, Share the Data, Use the Data
This report summarizes the importance of data gathering, sharing and use between child welfare and education systems across three states:…
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Considering Outcomes in the Children’s System of Care
This brief serves as a primer for programs and agencies that are considering initiating work towards the measurement and management…
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Being a Good Consumer of Predictive Analytics in Child Protection
This webinar discusses what questions organizations considering predictive analytics should be asking--both of themselves and of researchers. (2015)
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On Equal Footing: The Importance of Baseline Equivalence in Measuring Program Effectiveness
This brief explains the role of baseline equivalence when measuring a home visiting program’s effectiveness, how to measure similarity of…
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Working Together: The Paloma-Welleseley Guide to Participatory Program Evaluation
This guide provides a framework and process that support a participatory evaluation from beginning to end. The information and data…
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Levels of Research Evidence and Benefit-Cost Data for Title IV-E Waiver Interventions
This research brief describes the Title IV-E demonstration interventions used by the complete set of Title IV-E Waiver states and…
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Sharing Data for Better Results: A Guide to Building Integrated Data Systems Compatible with Federal Privacy Laws
This interactive toolkit interactive toolkit is intended to help elected officials, agency leaders and city staff use data to improve…
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Confidentiality Toolkit: A Resource Tool from the ACF Interoperability Initiative
This toolkit, developed by Administration for Children and Families (ACF), is intended to help jurisdictions successfully navigate the delicate balance…
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Child and Family Services Review (CFSR) Round 3 Resources
This webpage offers the resources on Round 3 of the CFSRs for states participating in the process.
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Child and Family Services Review (CFSR) E-Training Platform
This online training is designed to provide state review teams, partners, and stakeholders with information relevant to the onsite reviews…
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Applying Predictive Analytics to Child Welfare
This module discuss how predictive analytics might inform, assist, and improve decision making in child protection. (2015)
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Three Examples of Predictive Analytics in Child Protection
This webinar discusses how predictive analytics operates in the real world and the implications it has for child protective services.…
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Predictive Analytics and Child Protection: Constraints and Opportunities
This webinar discusses increasing efforts to leverage predictive analytics for better decision making in child protection. It reviews past experiences,…
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Mind the Gap #5: Transforming Child Welfare Decision-making through Modern Technology & Data Analytics
This webinar explores how child welfare organizations can leverage modern technology, data and information to support and transform frontline child…
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10 Practices: A Child Welfare Leader's Desk Guide to Building a High-Performing Agency
This two-part guide presents (1) targeted information on 10 practices, including 10 outcomes and 15 measures that are arguably the…
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Using Data to Measure Performance: A new framework for assessing the effectiveness of home visiting
This report provides information to support state and local managers in collecting, analyzing, and using data to gain a clear…
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Measuring Child Welfare Outcomes: A Compendium of Standardized Instruments
This document serves as a compendium of common child-, caregiver-, family-, and organization-level instruments that have been used by discretionary…
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What are Predictive Analytics in Child Welfare?
This Prezi presentation defines predictive analytics, provides examples of how to use existing data sets in order to determine patterns…
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Building Data Driven Child Welfare Practice: An Evaluation of the Manage by Data Initiative
This report presents findings from the evaluation of Manage by Data which sought to identify implementation challenges and solutions, presenting…
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Policy Matters: Setting and Measuring Benchmarks for State Policies
This paper puts forth an approach to setting benchmarks for a state policy agenda to encourage stronger family relationships. The…
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A Guide to Build Capacity for Child Welfare Using the CQI Process
This report discusses guidelines for increasing the capacity of child welfare agencies through the use of their continuous CQI systems.…
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Permanency Planning Today - CQI
This issue of Permanency Planning Today! focuses on continuous quality improvement (CQI) in the field of child welfare. It provides…
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Monitoring Child Welfare Programs - Performance Improvement in a CQI Context
This paper describes a continuous quality improvement (CQI) process in which the central elements are outcomes, baseline data, goal-setting, a…
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In Pursuit of Better Outcomes - Putting CQI in North Carolina's Child Welfare Toolbox
This issue of Training Matters provides an overview of the state’s system of CQI, REAP (Reaching for Accountability and Excellence…
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A Blueprint for Using Data to Reduce Disparities/Disproportionalities in Human Services & Behavioral Health
This guide shows how to use data to help achieve racial equity in human and behavioral health care services policy,…
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Guide to Results-Based Planning and Facilitation
This guide explains how to use a proven strategic planning discipline -Results-Based Accountability (RBA) - to achieve population level results,…
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Casebook: How Government Can Seize the Web 2.0 Movement
This paper outlines a plan and approach to help public agencies successfully implement 21st century Web 2.0 and information technology…
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Casebook: A 21st Century Human Services Solution
This innovative, internet-based application uses Web 2.0 technology to transform child welfare and human services case management, and is designed…
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Knowing the Numbers: Accessing and Using Child Welfare Data
This brief provides an overview of data sources that are useful to the child welfare community specifically, including the major…
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Findings, Practice and Policy Implications from LONGSCAN: the 20-year Longitudinal Studies of Child Abuse and Neglect
This document provides an introduction to LONGSCAN, a project which was funded in part by the Children’s Bureau for two…
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Keeping Track of Our Most Valuable Resource: Using Workforce Data to Improve Child Welfare Programs
This video urges public and private child welfare agencies to assess their knowledge about their workers and to put data…
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Collaborative & Effective Evaluation in Tribal Communities: The Roles and Voices of Key Stakeholders
This video describes the roles of key stakeholders to create a new narrative for evaluation in Tribal communities and reflects…
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Use of Research Evidence: Building Two-Way Streets
This video challenges the traditional paradigm of moving from "research to practice," suggesting that researchers and evaluators need to think…
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Creating a New Narrative: Collaborative and Effective Evaluation in Tribal Communities
This video describes historical experiences of intrusive research and judgmental evaluations that have caused harm to many American Indian and…
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The National Survey of Child and Adolescent Well-Being (NSCAW): Implications for Child Welfare Evaluations
This video illustrates ways that the NSCAW- which provides nationally representative, longitudinal data on children and families that have been…
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Measurement Matters: How Should My Program Measure Changes in Child Well-Being?
This video presents guidance about issues to consider when attempting to measure changes in well-being outcomes for children and families…
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Who Cares about Data Sharing: Making the Case to the Courts
This video discusses the importance of courts and child welfare agencies utilizing practical performance measurement and data sharing to avoid…
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Getting it Done: Partnering to Overcome Concerns about Data Sharing
This video follows a child welfare director as she takes a moment to investigate some common barriers to data sharing…
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What’s the Difference? Constructing Meaningful Comparison Groups
This video explains why it is important to use comparison groups to identify problems and understand whether practices and programs…
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Casework and Evaluation: Learning From My Success Story
This video features a caseworker who explains the unexpected role that evaluation played in delivering the services and supports that…
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Cost Analysis in Program Evaluation
This two part video discusses how cost analysis can be a helpful when performing program evaluation, and reviews steps in…
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NCWWI Data-Driven Decision Making and Continuous Quality Improvement Reference List
This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Data-Driven Decision…
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Success Beyond 18: Re-Examining the Foster Care Review Process: Extended Foster Care as a Catalyst for Improved Practices and Better Outcomes
This paper focuses on the role of courts in establishing case oversight and review processes that include youth in developmentally…
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Continuous Quality Improvement: FRIENDS Online Learning Center Course
This training builds on the basics about Continuous Quality Improvement and what agencies and staff are doing towards creating a…
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Using Publicly Available Data to Engage IV-E Students in Research and Statistics: Instructional Modules
This curriculum provides Title IV-E and others students interested in public child welfare systems with an overview of the state’s…
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Counting is Not enough: Investing in Quality Service Reviews
This report examines the practices of more than 20 jurisdictions, gathers insight from national experts and presents recommendations for improving…
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Lessons from the Field: Assessing and Improving CQI Systems in Child Welfare
This issue of Child Welfare Matters profiles a CQI assessment approach the NRCOI designed and implemented in partnership with State…
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Front-Line Practice: Define, Assess, Plan, Implement and Monitor
This paper discusses the Define, Assess, Plan, Implement and Monitor (DAPIM) model as a continuous improvement tool that promotes strategic…
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ChildStat - A Case Practice Accountability Tool (NYC Children's Services) (10/23/2013)
This video introduces ChildStat, a case practice accountability tool, explores the core features and the process of conducting a review,…
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Quality Service Review: Protocol for Review of Current Status of Children & Families & the Performance of Key System Functions (Tennessee)
This document is designed for use in a case-based Quality Service Review (QSR) process and is used for conducting a…
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New Jersey Department of Children & Families “Manage by Data” National Promising Practice Findings
This report describes findings from interviews with five State child welfare agencies to develop and introduce a model for turning…
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Continuous Quality Improvement Quality Service Review: Final Report (Wisconsin)
This report reviews the performance of individuals working on child welfare cases in Wisconsin to assess the current status or…
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Child Welfare Practice & Data: Making the Connection
This issue of Practice Notes explores how using data can enhance child welfare practice. (2009)
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Allegheny County Data Warehouse
This webpage highlights a human service agency’s data warehouse that provides the central repository of social services data, allows DHS…
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Alameda County’s Foster Care Tracking System: Innovative Use of Technology to Improve Programs
This paper addresses the issue of foster care provider overpayments, examines the success of the Foster Care Tracking System, and…
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Reviewing & Refining Our Practice: Applying Disciplined Inquiry to Case Practice to Improve Results
This PowerPoint presentation describes what Quality Service Review (QSR) is, how it works, indicators for QSR protocol, and how it…
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New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes
This webinar showcases an innovative program at the New Jersey Department of Children and Families (NJ DCF) to build capacity…
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ChildStat: Leading Systems-level Improvements based on Case-level Experiences
This webinar showcases the development, implementation and outcomes of ChildStat, a creative, data-driven, systemic leadership initiative implemented in 2006 by…
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The Adoption and Safe Families Act (ASFA) Training Series: Tips for Using Data to Measure Success, Trainer’s Guide
This document is designed to communicate information on the Adoption and Safe Families Act (ASFA) that will help ensure managerial…
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Performance Management: Linking Individual Performance to Agency Outcomes
This curriculum helps supervisors to promote the use of consistent performance management, evaluation, and professional development to achieve agency outcomes.…
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Managing for Outcomes in Child Welfare (Trainer’s Manual)
This training curriculum provides child welfare managers and supervisors with an understanding of the concept of outcomes based management in…
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Logic Model Builder
This webpage helps users create logic models for Child Abuse and Neglect Prevention/Family Support and Postadoption Services Programs, guiding the…
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- Link Logic Model Builder
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From Data....to Outcomes
This curriculum is intended to help trainers teach county staff, stakeholders, partners, and community organizations about the importance of complete,…
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Child and Family Services Review (CFSR) Training Package: Using Information & Data in Planning & Measuring Progress
This module, developed by the National Resource Center for Child Welfare Data and Technology, addresses key issues in using data,…
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Framework for Managing with Data to Achieve Outcomes in Child Welfare
This five-step framework assists agencies in: engaging staff at all levels and community partners throughout the process; clarifying and focusing…
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Building Evaluation Capacity: Collecting & Using Data in Cross-project Evaluations (Guide II)
These guides addresses data collection, reporting, and use, examining ways to build data-collection capacity among projects; rationales, sources, and measures…
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The Qualitative Service Review Process
This video illustrates ways that the NSCAW- which provides nationally representative, longitudinal data on children and families that have been…
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Taking Action: Keys to Using Data & Information
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Data-driven Performance Improvement: NCWWI 1-page Summary
This paper summarizes the article “Use Of Data to Assess Performance And Promote Outcome Achievement by Public and Private Child…
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Accountability
This issue of A Closer Look, examines the process of “accountability” as a valuable tool for building and sustaining effective…
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- Link Accountability
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Using Continuous Quality Improvement to Improve Child Welfare Practice: A Framework for Implementation
This framework identifies seven key principles and six key components of a complete system of continuous quality improvement. (2011)
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Child Welfare & Technology
This issue is dedicated to exploring how the field of child welfare currently develops, utilizes, and evaluates its interaction with…
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More...
Better Data, Better Outcomes: Engaging Users in Performance Management
A Framework for Quality Assurance in Child Welfare
Child Welfare Information Gateway: Qualitative Case Review
Child Welfare Information Gateway: Information Systems & Data
Funded through the Department of Health and Human Services, Administration for Children and Families, Children’s Bureau, Grant # HHS-2018-ACF- ACYF-CT-1350. The content of this publication does not necessarily reflect the views or policies of the funder, nor does mention of trade names, commercial products or organizations imply endorsement by the US Department of Health and Human Services.
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A Service of the Children's Bureau