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6 Self-Care Strategies

This one-page summary provides six examples of self-care strategies including, listening to music, yoga, aromatherapy, massage, and mindfulness apps. 

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Self-Care Music Playlists

Listening to music can relax the body and mind. Calming tones can slow your pulse and heart rate, and decrease levels of stress hormones. This document provides examples of Spotify and Apple Music playlists for self-care. 

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Self-Care Resources

This document provides a list of self-care resources provided by child welfare colleagues. (2019)

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Implications of Mindfulness-Informed Interventions for Trauma-Focused Practice: NCWWI 1-page Summary

This resource summarizes a study that evaluated the results of providing mindfulness training sessions to parents. (2019)

Microaggressions in the Child Welfare Workplace: NCWWI 1-page Summary

This resource summarizes the qualitative responses on the topic of microaggressions in the workplace from 30 social workers who identified as people of color. The authors asked about staff interactions with clients, focusing on policies, practices, and beliefs. (2019)

Moderating Abusive Supervision: NCWWI 1-page Summary

According to research, almost 60% of employees will experience an abusive supervisor in their workplace. This article summary looks at the data from a survey of 191 employees from diverse employment backgrounds to explore factors related to teaming that may buffer the negative consequences of abusive supervision. (2019)

Impact of Public Perceptions on Child Welfare Workers: NCWWI 1-page Summary

This paper summarizes the article, “Measuring the impact of public perceptions on child welfare workers” which explores how societal perceptions of child welfare work relate to workers’ job satisfaction and intent to leave. (2019)

Emotional Intelligence for Leaders: NCWWI 1-page Summary

This paper summarizes the chapter, “On Leadership” by D. Goleman which describes that while intellect, big picture thinking, and long-term vision are important for leadership, the number one skill that made a leader shine was emotional intelligence. (2019)

Internal and External Job Resources:1-page Summary

This document summarizes a study that used the Job Demands and Resources (JD-R) Model with 1,917 caseworkers from three states to analyze the relationship between burnout and job demands and external and internal resources. (2018)

Child Protective Specialist Appreciation Week Posters (NYC)

This set of posters from New York City's Admistration for Children's Services share messages of appreciation for Child Protective Specialists. (2018)

Weaving Together Agency Staff Around Organizational Change

Cherokee Nation Indian Child Welfare faced big challenges to move their agency forward. NCWWI signed on to assist and to do so had to change the way they operated, too. Together they faced these challenges to make a difference for children and families.

For Missouri Field Support Manager, It's All About Relationships

Dana Jones, a Field Support and Training Manager in Missouri, was facing high staff turnover rates and an over-stressed child welfare system in her region. Through the LAMM, she developed a change initiative that has made a big impact on worker satisfaction, and ultimately, outcomes for children and families.

The Power of Data for Learning and Changing

This is the story of 3 graduate students from the UC Berkeley School of Social Welfare who were able to connect their research to practice through their NCWWI traineeships. After their research uncovered areas for improving local practice, they presented their findings to a group of managers from the field, who were compelled to act on what the students had found.

A New Frontier for Child Welfare in Rural North Dakota

As an MSW student at the University of North Dakota, Skye Albert received a NCWWI traineeship that sent her to work in a rural part of the state that was facing a child welfare crisis. Skye not only tackled the unique challenges facing the county, but inspired her MSW program to re-think how they prepare students to work in the field. 

Workforce Excellence in Missouri

The Missouri Children’s Division faced big challenges prior to 2014. Too many children were in out-of-home care, child welfare workers approached practice inconsistently, and the state was plagued by high staff turnover rates. This is the story of how the Division collaborated on a Workforce Excellence project to design and implement a new practice model to address these issues.

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When Preparation Meets Opportunity

Anne Graham, a child welfare middle manager from New Hampshire, developed a much needed change initiative during her participation in the LAMM. Although her project addressed a serious gap in worker pre-service training, it took several years until she was able influence and enact change. This story explains how her preparation met the opportunity to be realized.

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Leading Through Understanding the Role of Life Stories

Understanding the personal journey – or context - that leads people to a career in child welfare is an important part of being an effective leader. This story explores how the Director of Missouri’s Children’s Division has shaped his leadership style around understanding the life stories of workers.

Changing Supervision Lenses: Zooming in and out

Effective supervisors must zoom in and out to get the full picture of any situation. Twan Stokes from Indiana Department of Child Services wanted to do something about the big issue of retention and she did it by zooming in and developing a mentor appreciation day. Learn more about her leadership journey and how it started when she participated in the Leadership Academy for Supervisors.

Learning, Leading, Changing

For decades, the approach to workforce issues in child welfare was crisis-driven. Workers were not sufficiently supported, and states struggled to meet outcomes. In 2008, this began to change when the Children’s Bureau funded the National Child Welfare Workforce Institute (NCWWI). By bringing together tribes, states, agencies, and universities in partnership, NCWWI has transformed the field by developing purposeful interventions that have the workforce at the forefront of sustainable change. View the video to learn how NCWWI has accomplished this in their purposeful approach.

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Competency-based Workforce Development: A Synthesis of Current Approaches

This paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a comparison of various approaches, the connection to the National Child Welfare Workforce (NCWWI) Workforce Development Framework, the intersection of social work education, and strategies for integrating competency models into agency practice. The paper is designed for child welfare agency staff and their human resource management departments to provide an overview of competencies and the role that they can play in a comprehensive workforce development system. (2015)

The Caseworker's Role in a Results-Oriented Culture (7 minutes)

Designed for caseworkers, this 7-minute Quickbit explores how workers can contribute to, and benefit from, practicing in a results-oriented culture. The module provides specific strategies for looking at data in a worker's caseload and how focusing on data-based decision making is important in contributing to the outcomes of children and families. (2018)

Leadership Academy for Middle Managers (LAMM) 3-Day Coaching Manual

The manual provides a review of the literature on coaching; the standards of effective coaching practices for LAMM, and their related assumptions or beliefs; specific and necessary attributes and skills of an effective LAMM Coach; the actions and steps associated with each stage of the three types of LAMM coaching; how the coaching program will be evaluated; and a collection of useful guides, checklists, and questions for developing and deepening coaching skills. (2018)

Leadership Academy for Middle Managers (LAMM): 3-Day Curriculum

This competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, youth, and families, and prepares leaders for the environment of constant change and equips them with new information, skills, and hands-on opportunities to apply practices and principles based on an empirically informed Leadership Model. (2018)

Leadership Academy for Middle Managers (LAMM): 3-Day Curriculum

This competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, youth, and families, and prepares leaders for the environment of constant change and equips them with new information, skills, and hands-on opportunities to apply practices and principles based on an empirically informed Leadership Model. (2018)

Collaborating to Collect and use Data to Inform Quality Contacts

This tip sheet offers considerations and collaborative strategies related to the collection, analysis, and use of quality contact data. 2018

The Child Welfare Worker Safety Guide

This document defines child welfare worker safety, identifies potential causes of child welfare worker safety risk, and provides recommendations for building organizational capacity for improving child welfare worker safety. (2017)

Simulation Labs for Child Welfare Education and Training (1-page Summary)

This document provides an overview of developing a Simulation Lab, an innovative technique being utilized with newly-hired children's services social workers in the Los Angeles area. (2018)  

Microaggressions (1-page Summary)

This document summarizes an article that evaluates microaggressions and proposes possible approaches to handling situations in which microaggressions occur. The authors delve into real-life experiences that they endured from the unique perspective of three different roles: witness, perpetrator, and target. (2018)

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Dismantling Racial Inequity #5: Strengthening Our Efforts Through Partnerships with Academia

This fifth session of "Dismantling Racial Inequity Through Child Welfare Systems Change" webinar series will highlight New York State’s Office of Children and Family Services collaboration with the University at Albany and propose partnerships with local colleges and universities as a promising strategy to address disparities in child welfare system. (2018)

A Results-Oriented Culture (7 minute microlearning)

Leaders in a results-oriented culture look at data, interpret it, and take action to make changes to improve outcomes based on the information the data provide. In this 7-minute module, we explore the characteristics of a results-oriented culture and share strategies for developing and enhancing an organization culture focused on results. (2018)

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Real Stories from the Field Tool Kit

This toolkit features real stories and supports discussions with staff, students, and/or community members about innovative workforce development initiatives to improve the organizational culture, support the child welfare workforce, and achieve better outcomes for the families. (2018)

Partnership for Sustainable Change (12 minutes)

Research indicates that change is not sustainable when we do not meaningfully engage those most impacted by a change (even when it's being developed to improve services for them). Learn 24 strategies that contribute to effective partnerships that achieve sustainable systemic change. (2018)

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CWIG Workforce Podcast Series Episode 4: Creating Change at the Local Level

The decision to embrace a system-wide workforce development approach may come from agency leaders, but sometimes the best ideas to deliver and sustain change can come from staff directly serving on the frontlines of child welfare. In this podcast episode, hear how frontline child welfare professionals were empowered to design solutions that improved office culture, partnerships, and outcomes for the children and families they serve. (2018)

Worker Resilience: NCWWI 1-page Summary

This document summarizes an article that weaves together quantitative and qualitative research to explore how social workers build and maintain resilience in an emotionally and mentally taxing field. (2017)

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Resilience After Violence: NCWWI 1-page Summary

This document summarizes an article that reviews the prevalence of workplace violence in child welfare, describes prevention strategies, suggests a framework for responding to violence, and applies the framework to an event that occurred in a public child welfare workplace. (2016)

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CWIG Workforce Podcast Series Episode 3: Child Welfare Scholars

Hear about a NCWWI university-agency partnership between the University of North Dakota Department of Social Work and the North Dakota Department of Children and Family Services. The Child Welfare Scholars program funds B.S.W. and M.S.W. trainees who are current members of the child welfare workforce. This funding aims to help social work students grow their leadership and practice skills, help meet the increased child welfare demands of the state, and provide direct feedback for the university to shape its curriculum. (2018)

Championing the Role of Child Welfare Professionals

This document provides strategies for improving workforce satisfaction and retention by proactively championing the difference that child welfare professionals make in the lives of children and families. (2017)

Championing the Role of Child Welfare Professionals

This document provides strategies for improving workforce satisfaction and retention by proactively championing the difference that child welfare professionals make in the lives of children and families. (2017)

Championing the Role of Child Welfare Professionals

This document provides strategies for improving workforce satisfaction and retention by proactively championing the difference that child welfare professionals make in the lives of children and families. (2017)

Rural Child Welfare Practice

This issue brief highlights the importance of understanding the concerns and needs of children and families in rural communities, their strengths and resources, and the cultural sensitivity required of child welfare professionals as they work to achieve safety, permanency, and well-being for rural children. (2018)  

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Rural Child Welfare Practice

This issue brief highlights the importance of understanding the concerns and needs of children and families in rural communities, their strengths and resources, and the cultural sensitivity required of child welfare professionals as they work to achieve safety, permanency, and well-being for rural children. (2018)  

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Implementing Change (9 minute microlearning)

When working in an environment of constant change, it is helpful to use a framework to help us navigate the turbulence and implement changesthat have desired outcomes and that are sustained over time. This 9 minute Quickbit will explore the three driver dimensions identified by NIRN that help us understand the factors that make the difference between when change is successful and sustained, and when it is not.

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ICWA Guide for Tribal Governments and Leaders

This guide provides recommended actions that tribal leadership can take towards ensuring compliance with the Indian Child Welfare Act (ICWA). Keywords: Native American, American Indian (2017)

Child Welfare Supervision: Coaching Conversations

This presentation explores the elements of creating a learning culture, integrating coaching into supervisory practice, and identifying strategies for successful implementation of coaching in supervision. (2016)

Coaching in Supervision

This resource provides handouts that explore the elements of creating a learning culture, integrating coaching into supervisory practice, and identifying strategies for successful implementation of coaching in supervision. (2016)

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Child Protective Services Transformation: Evaluation of CPS Professional Development

This report presents findings related to the CPS Professional Development model for new caseworkers and synthesizes findings with additional outcomes analyses related to workforce stability and case process measures. (2016)

A State and Local Government Leader’s Guide to Building the Public Workforce of the Future

This guide has examples of effective strategies that can serve as a roadmap to help state and local government agencies recruit and retain the best and brightest workers. (2018)

Balancing Head & Heart California’s Child Welfare Workforce

This newsletter from the California Child Welfare Co-Investment Partnership examines the valuable and complex work performed by California’s child welfare workforce and highlights both the challenges and opportunities to strengthen and support the field. (2017)

Balancing Head & Heart California’s Child Welfare Workforce

This newsletter from the California Child Welfare Co-Investment Partnership examines the valuable and complex work performed by California’s child welfare workforce and highlights both the challenges and opportunities to strengthen and support the field. (2017)

2017 State Roundtable Report Caseworker Retention Workgroup - Pennsylvania

This report contains several resources to examine local caseworker retention to include guidance for calculating the cost of turnover within the local child welfare agency and evidence based approaches to addressing retention. (2017)
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