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6 Self-Care Strategies

This one-page summary provides six examples of self-care strategies including, listening to music, yoga, aromatherapy, massage, and mindfulness apps. 

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Beyond Child Welfare Education & Training: Pennsylvania’s Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness (1-page Summary)

This document summarizes a NCWWI webinar that highlights the array of workforce development strategies implemented through this dynamic university-agency partnership. Link to webinar is included.Link to webinar is included. (2013)

Biases: NCWWI 1-page Summary

This document describes the biases that can create barriers to organizational change and gives pointed recommendations for confronting and changing institutionalized racism and biases in the organization. (2018)

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Building a Culturally Responsive Workforce: The Texas Model for Undoing Disproportionality & Disparities in Child Welfare (1-page Summary)

This document summarizes a NCWWI webinar that highlights a collection of strategies for building a culturally responsive workforce based upon the Texas Model for Addressing Disproportionality & Disparities. Link to webinar is included. (2013)

Caseload/Workload Studies: NCWWI 1-page Summary

This paper summarizes the three research briefs which provides information summarizing recent studies and reports that underscore the importance of manageable caseloads and workloads for child welfare professionals (2010).

Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale (1-page Summary)

This document summarizes a NCWWI webinar on casework teaming designed reduce caseworker isolation and workload; improve workforce retention; and strengthen casework decision making and service delivery to children, youth and families. Link to webinar is included. (2013)

Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports (1-page Summary)

This document summarizes a NCWWI webinar that shares essential elements for employee engagement and retention strategies. Link to webinar is included. (2013)

ChildStat: Leading Systems-level Improvements based on Case-level Experiences (1-page Summary)

This document summarizes a NCWWI webinar that showcases the development, implementation, and outcomes of ChildStat, a creative, data-driven, systemic leadership initiative. Link to webinar is included. (2011)

Citizen Involvement in Child Welfare: NCWWI 1-page Summary

This document summarizes the article “What Do We Know About Strategies for Involving Citizens in Public Child Welfare: A Review of Recent Literature And Implications for Policy, Practice, and Future Research” which reviews the literature on citizen participation in public child welfare with special emphasis on as Foster Care Review Boards (FCRB), Court Appointed Special Advocates (CASA), and Citizen Review Panels (CRP); and offers strategies for using citizens to support positive change within public child welfare agencies. (2009)

Coaching to Support Solution-based Casework in Child Welfare (1-page Summary)

This document summarizes a NCWWI webinar that highlights the core elements of a solution-based casework coaching model necessary to support meaningful change on the frontlines and throughout the agency. Link to webinar is included. (2012)

Cohort Effect: NCWWI 1-page Summary

This article reports findings from an evaluation of a university-based child welfare training program focusedon increasing the retention of knowledgeable, competent, and experienced child protective service workers.Students across three cohorts reported three critical elements were essential in their trajectory throughthe program and continued professional success. (2016)

Commitment in Public Child Welfare: NCWWI 1-page Summary

This document summarizes three journal articles that highlight findings of research exploring influences on recruitment and retention of public and private child welfare employees and the effect of worker commitment to their agency and the field. The studies offer suggestions of innovative methods to improve workforce retention. (2012)

Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency (1-page Summary)

This document summarizes a NCWWI webinar that highlights multiple strategies and interventions to enhance an agency’s capacity to recruit, select, and retain a qualified workforce. Link to webinar is included. (2011)

Cultural Competence: NCWWI 1-page Summary

This document summarizes the article “Beyond Cultural Competence: What Child Protection Managers Need to Know and Do” which addresses issues for child protection managers, such as hiring, program design, service evaluation, and policy development. It presents three frameworks for levels of organizational change: cultural sensitivity, which modifies existing services to better meet the needs of target populations; self-reflective cultural sensitivity, which calls for managers to be aware of personal and organizational cultural values; and cultural solidarity, which acknowledges that organizational power is vested in managers, which can oppress clients. (2003)

Cultural Responsiveness: NCWWI 1-page Summary

This document summarizes an article that discusses the initiative "The Diversity Scorecard" being implemented in higher education to address closing the achievement gap for students who have been historically underrepresented. (2004)

Culturally Competent Systems of Care: NCWWI 1-page Summary

This paper summarizes the article, “Culturally Competent Systems Of Care with Latino Children and Families”,  which describes an evaluation of a federally funded initiative designed to train child welfare practitioners in using an existing evidence-based framework—systems of care—with Latino children and families to address the need for culturally competent, community-based services with this population. (2009). 

Data-driven Performance Improvement: NCWWI 1-page Summary

This paper summarizes the article “Use Of Data to Assess Performance And Promote Outcome Achievement by Public and Private Child Welfare Agency Staff”, discusses the findings and implications of a study that measured public and private frontline worker perceptions of evidence-informed practices (EIP), offering suggestions for utilizing EIP in child welfare agencies; providing research focused on the various types of evidence available in child welfare agencies; and discussing the extent to which this information is incorporated into daily practice. (2011)

Decision-making in Child Protection: NCWWI 1-page Summary

This paper summarizes a study focused on the second cohort of the National Survey of Child and Adolescent Well-Being that explores how certain factors (agency and geographic context, caseworker attributes, and families’ unique circumstances) might be associated with two key case decisions — substantiation of maltreatment, and removal and placement in out-of-home care. (2017)

Design Teams & Learning Circles: Agency- & Unit-level Interventions for Improving Organizational Climate & Culture (1-page Summary)

This document summarizes a NCWWI webinar that shares two innovative methods supported by the Western Workforce Project sites in Denver, CO and Casper, WY to tackle change while improving organizational culture and climate. Link to webinar is included. Link to webinar is included. (2012)

Distance Education: NCWWI 1-page Summary

This document summarizes assessment data on a workforce development strategy (Pathways Program) which provides accredited social work education, beginning with advising and developing an academic plan and leading to BSW or MSW degree through distance learning modalities. (2016)

Diversity in Leadership: NCWWI 1-page Summary

This paper shares findings from two studies that examined the influence of racial similarity/dissimilarity on supervisor and subordinate relationships and the influence of a supervisor’s race on employee performance. (2016)

Educational Preparation: NCWWI 1-page Summary

This document summarizes an article addressing the use of Title IV-E funding in both BSW and MSW programs and looks at the social work education programs that collaborate with child welfare agencies to assist in the recruitment and retention of professional child welfare staff. It provides the results of a study on 94 social work education programs in 31 states and discusses practices and trends that may lead to increased stabilization of the child welfare workforce.

Emotional Intelligence for Leaders: NCWWI 1-page Summary

This paper summarizes the chapter, “On Leadership” by D. Goleman which describes that while intellect, big picture thinking, and long-term vision are important for leadership, the number one skill that made a leader shine was emotional intelligence. (2019)

Evidence-based Practice Implementation Model: NCWWI 1-page Summary

This paper summarizes the article “Advancing a Conceptual Model of Evidence-Based Practice Implementation in Public Service Sectors,” which proposes a four-phase implementation process model- adapted to public service sector settings, highlights the important variables, challenges, and opportunities of each phase (Exploration, Adoption/Preparation, Implementation, & Sustainment), considers inner and outer contexts, and discusses implications for further research. (2010)

Evidence-based Practice Implementation: NCWWI 1-Page Summary

This 1-page summary provides an overview of the three core components of organizational readiness for evidence-based practices identified in the literature: a)motivation, b) general capacity, and c) intervention-specific capacity and highlights the basics for readiness using the R=MC² heuristic (Readiness = Motivation x General Capacity and Intervention-Specific Capacity).

Evidence-based Practice: NCWWI 1-page Summary

This document summarizes an article examining the ways in which evidence-based practice (EBP) implementation has been shaped by organizational context and processes in the human services. The author provides information on a study of staff support for EBP in a disability services organization where the senior staff has made a commitment to EBP implementation. (2013)

Evidence-based Practices in Child Welfare: Opportunities & Challenges for the Workforce (1-page Summary)

This document summarizes a NCWWI webinar that provides an in-depth overview of evidence-based practices (EBP) in child welfare. Link to webinar is included. (2013)

Impact of Public Perceptions on Child Welfare Workers: NCWWI 1-page Summary

This paper summarizes the article, “Measuring the impact of public perceptions on child welfare workers” which explores how societal perceptions of child welfare work relate to workers’ job satisfaction and intent to leave. (2019)

Implementing Evidence-based interventions: NCWWI 1-page Summary

This paper summarizes the article, “Overcoming Challenges to Implementing and Evaluating Evidence-Based Interventions in Child Welfare: A Matter of Necessity,” which is a case study that describes challenges and solutions in implementing and evaluating an evidence-based mental health intervention for foster care youth in school settings. (2009)

Implications of Mindfulness-Informed Interventions for Trauma-Focused Practice: NCWWI 1-page Summary

This resource summarizes a study that evaluated the results of providing mindfulness training sessions to parents. (2019)

Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri's Supervision Advisory Committee (1-page Summary)

This document summarizes a NCWWI webinar that highlights action steps and strategies taken to organize, develop and sustain the Supervision Advisory Committee (SAC), which uses a participatory design process to support effective supervision of frontline child welfare staff. Link to webinar is included. (2012)

Inclusive Organizations: NCWWI 1-page Summary

This document summarizes contemporary research across the social sciences to provide evidence-based recommendations for leveraging diversity and the individual-level (employees or managers) and the organizational-level strategies for enhancing inclusion and managing diversity in the workplace. (2016)

Internal and External Job Resources:1-page Summary

This document summarizes a study that used the Job Demands and Resources (JD-R) Model with 1,917 caseworkers from three states to analyze the relationship between burnout and job demands and external and internal resources. (2018)

Leadership and Inclusion: NCWWI 1-page Summary

This document explores the role of authentic leadership (AL) in enhancing perceptions of inclusion and also examines two outcomes potentially related to inclusion: organizational citizenship behavior (OCB) and organization-based self-esteem (OBSE). (2016)

Learning & Living the NCWWI Leadership Model (1-page Summary)

This document summarizes a NCWWI webinar that provides an in-depth exploration of the NCWWI’s Leadership Model for child welfare. Link to webinar is included. (2013)

Learning Organizations: NCWWI 1-page Summary

This paper summarizes the article “Strategies for Transforming Human Service Organizations into Learning Organizations: Knowledge Management and the Transfer of Learning,” an analysis that describes the nature of a learning organization, defines the boundaries of evidence-informed practice, identifies the elements of knowledge management, and specifies the elements of the transfer of learning. (2008)

Meaningful Family Involvement: NCWWI 1-page Summary

This document summarizes the article “New Roles for Families in Child Welfare” which examines the strategies and approaches child welfare agencies used to integrate meaningful family involvement into their service delivery systems and illustrates the importance of developing the capacity of child welfare agency staff and family members before fully implementing family involvement programs. (2011)

Mentoring Child Welfare Staff: NCWWI 1-page Summary

The paper summarizes the article “Initiating and Sustaining a Mentoring Program for Child Welfare Staff,” which describes an evaluation of a formal mentoring program in a state public child welfare agency targeting supervisors and seasoned workers. (2012)

Microaggressions (1-page Summary)

This document summarizes an article that evaluates microaggressions and proposes possible approaches to handling situations in which microaggressions occur. The authors delve into real-life experiences that they endured from the unique perspective of three different roles: witness, perpetrator, and target. (2018)

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Microaggressions in the Child Welfare Workplace: NCWWI 1-page Summary

This resource summarizes the qualitative responses on the topic of microaggressions in the workplace from 30 social workers who identified as people of color. The authors asked about staff interactions with clients, focusing on policies, practices, and beliefs. (2019)

Moderating Abusive Supervision: NCWWI 1-page Summary

According to research, almost 60% of employees will experience an abusive supervisor in their workplace. This article summary looks at the data from a survey of 191 employees from diverse employment backgrounds to explore factors related to teaming that may buffer the negative consequences of abusive supervision. (2019)

New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes (1-page Summary)

This document summarizes a NCWWI webinar that showcases an innovative program to build capacity in “managing by data” to support emerging quality improvement efforts, using both quantitative and qualitative data - on the ground, at the front-line level, and throughout the organization. Link to webinar is included. (2012)

Organizational Climate Interventions: NCWWI 1-page Summary

This paper summarizes two research studies provide information regarding the impact of two targeted organizational interventions on caseworker turnover and child welfare agency climate and culture. (2013)

Organizational Culture: NCWWI 1-page Summary

This paper summarizes two research studies that address the impact of individual, supervisory, and organizational factors on organizational culture and caseworker retention. (2013)

Organizational Environment: NCWWI 1-page Summary

This document summarizes a journal article that examines the direct and indirect effects of climate and culture on outcomes for youth in a national sample of 2,380 youth in 73 child welfare systems who particpated in the 2nd National Survey of Child and Adolescent Well-being (NSCAW-II). (2014)

Organizational Leadership: NCWWI 1-page Summary

This paper summarizes the article “Organizational Leadership and Its Impact on Social Workers’ Job Satisfaction: A National Study”, which reports the results of a national study focusing on leader behavior and job satisfaction of BSW and MSW social workers employed in social service agencies. (2008)

Organizational Readiness: NCWWI 1-page Summary

This paper provides a summary of the new 7-factor model that reflects the items that most contribute to organizational readiness for trauma-informed evidence-based practices (EBPs). It was developed as a result of schools of social work providing a child and adolescent trauma specialization actively partnering with their community-based field placement agencies to (1) help them sustain the capacity for evidence-based trauma treatment, and (2) provide sufficient evidence-based trauma treatment field placement sites for MSW students to support preparation of trauma-informed practitioners by university partners. (2017)

Organizational Social Context: NCWWI 1-page Summary

This paper summarizes the article “Assessing the Organizational Social Context (OSC) of Child Welfare Systems: Implications for Research and Practice,” which finds that organizational climates characterized by low rigidity, and high engagement and functionality are associated with the most positive work attitudes; and caseworkers in the best organizational culture and climate profiles report higher levels of job satisfaction and organizational commitment. (2012)

Organizational Support and Turnover Intention: NCWWI 1-page Summary

This paper summarizes an article exploring the roles of leader–member exchange (LMX, or the relationship between supervisor and caseworker) and perceived organizational support (POS, or the relationship between caseworker and organization) to help mediate role stress and turnover intention to leave among child welfare staff. Using three waves of child welfare workforce data, this study aimed to expand the knowledge base of turnover intention research by developing and testing a conceptual model in which the relationship between role stress and turnover intention is mediated by LMX and POS as social exchange variables. (2017)

Performance Measurement: NCWWI 1-page Summary

This document summarizes findings from a collaborative initiative and qualitative study that examined the experiences of four nonprofit human service organizations engaging in performance measurement processes to satisfy accountability requirements and increase organizational and program effectiveness. (2016)
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