New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes

This webinar showcases an innovative program at the New Jersey Department of Children and Families (NJ DCF) to build capacity in the area of “managing by data” in order to support the Department’s emerging quality improvement efforts, using both quantitative and qualitative data on the ground, at the front line level, and throughout the organization; presenters highlight the development, implementation, and impact of this creative, multi-faceted program, as well as offer lessons learned, tips for agencies, and the leadership skills and competencies necessary to sustain it over time. (2012)