• We Are Child Welfare

    We Are Child Welfare

    What do child welfare workers do? Learn about the important role these hard-working individuals play in supporting families, youth, and children in your community. Explore
  • Welcome to the National Child Welfare Workforce Institute

    Welcome to the
    National Child Welfare Workforce Institute

    Our purpose is to increase child welfare practice effectiveness through diverse partnerships that focus on workforce systems development, organizational interventions, and change leadership, using data-driven capacity building, education, and professional development.
  • The NCWWI Leadership Academies Curricula & Training Materials

    The NCWWI Leadership Academies Curricula & Training Materials

    The NCWWI Leadership Academies provide supervisors and managers with opportunities to become skilled in leading change, fostering collaborations, implementing results-oriented decisions, and leading people. This online and in-person curriculum, along with step-by-step implementation guides, are now available! Explore
  • Online Learning Opportunities

    Online Learning Opportunities

    Access engaging, interactive online learning that builds skills in leadership, workforce development, and change implementation. Explore
  • National Webinar Calendar

    National Webinar Calendar

    This comprehensive list includes free webinars that are sponsored by a range of organizations, including NCWWI. Explore
  • Workforce Development Framework

    Workforce Development Framework

    The newly updated Workforce Development Framework (WDF) guides agency leaders to improve the health of their child welfare workforce. Explore
  • Real Stories From the Field

    Real Stories From the Field

    Learn about workforce success from all over the country. Explore

Webinar Held on December 14, 2011

Competency-Based Recruitment, Screening and Selection: Strengthening Workforce Capacity, Retention and Organizational Resiliency was the second session in What Works for the Workforce: Leadership Competencies in Action - A National Webinar Series on Leading Change to Strengthen the Child Welfare Workforce.

This webinar showcases the creative, evidence-based efforts of Buncombe County, North Carolina's Department of Social Services to recruit, screen, select and retain new frontline child welfare staff, in order to build workforce capacity, improve employee retention, and promote organizational resiliency. The presenters highlight specific steps and strategies - such as the identification of core competencies; open and realistic recruitment; structured, competency-based screening, including job samples; extended new employee "on-boarding" process - and describe how these efforts are embedded in a broader systemic initiative to foster organizational resiliency, workplace pride, and staff cohesion. Participants learn about the development, implementation and outcomes of this innovative hiring process, as well as offer lessons learned, tips for agencies, and the leadership skills and competencies necessary to sustain it over time.

Presenters include:

  • Becky Kessel, MSW, Program Administrator for Foster Care, Adoptions and Licensing Services in Buncombe County. She has been with the County for more than 15 years and has previous experience in mental health, developmental disabilities and healthcare.  She has served as an advisory member and field instructor for the North Carolina Child Welfare Educational Collaborative, and on teams participating in the American Humane Association/Casey Family Programs Breakthrough Series Collaborative on Safety and Risk Assessment, the National Drug Court Institute and National Advisory Council for Teen Pregnancy Prevention. 
  • Lisa Eby, MSW, MS, is Human Resources Director in Buncombe County. Her 10 years in human services have focused on integrating her knowledge of systems thinking and organizational effectiveness in order to foster a culture of engagement, innovation and compassionate service. Lisa has an extensive background in child welfare, and previously worked in healthcare as a consultant.
  • Angela Pittman, MSW, is Buncombe County's Social Work and Legal Services Program Administrator. She has worked in the social work field for 20 years, served in a variety of frontline and managerial child welfare positions, and been an adjunct professor at Montreat College. She currently serves on multiple Boards and Commissions related to Child and Adult Social Work.
  • Freda Bernotavicz, MS, leads the NCWWI's Leadership Academy for Supervisors (LAS). She previously directed a project to develop models for recruitment, selection and retention of child welfare staff, and was the founder and Director of the Institute for Public Sector Innovation at the University of Southern Maine and a member of the Maine Children’s Cabinet.


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