• We Are Child Welfare

    We Are Child Welfare

    What do child welfare workers do? Learn about the important role these hard-working individuals play in supporting families, youth, and children in your community. Explore
  • Welcome to the National Child Welfare Workforce Institute

    Welcome to the
    National Child Welfare Workforce Institute

    Our purpose is to increase child welfare practice effectiveness through diverse partnerships that focus on workforce systems development, organizational interventions, and change leadership, using data-driven capacity building, education, and professional development.
  • The NCWWI Leadership Academies Curricula & Training Materials

    The NCWWI Leadership Academies Curricula & Training Materials

    The NCWWI Leadership Academies provide supervisors and managers with opportunities to become skilled in leading change, fostering collaborations, implementing results-oriented decisions, and leading people. This online and in-person curriculum, along with step-by-step implementation guides, are now available! Explore
  • Online Learning Opportunities

    Online Learning Opportunities

    Access engaging, interactive online learning that builds skills in leadership, workforce development, and change implementation. Explore
  • National Webinar Calendar

    National Webinar Calendar

    This comprehensive list includes free webinars that are sponsored by a range of organizations, including NCWWI. Explore
  • Workforce Development Framework

    Workforce Development Framework

    The newly updated Workforce Development Framework (WDF) guides agency leaders to improve the health of their child welfare workforce. Explore
  • Real Stories From the Field

    Real Stories From the Field

    Learn about workforce success from all over the country. Explore

Webinar held September 11, 2013

Beyond Child Welfare Education & Training: Pennsylvania’s Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness, was the final session in What Works for the Workforce: Leadership Competencies in Action – A National Webinar Series on Leading Change to Strengthen the Child Welfare Workforce.

Since 2001, through the Pennsylvania Department of Public Welfare’s Office of Children, Youth and Families’ strong collaboration with the University of Pittsburgh’s School of Social Work, the Pennsylvania Child Welfare Resource Center has provided competency and skill-based training, technical assistance, support for practice improvement, and organizational effectiveness interventions to the staff and administration of the state’s 67 county children and youth agencies. This session highlights the array of workforce development strategies implemented through this dynamic university-agency partnership. Participants learn about university-agency relationship-building, developing continuity among county-based child welfare systems, and the following core activities:

    1. Skill-based Online Curricula & Training Modules
    2. Transfer of Learning (TOL) Packages, including guides, needs assessments, coaching and mentoring
    3. Organizational Effectiveness Program with Regional Teams, including consultation, research, evaluation and technical assistance
    4. Statewide Quality Improvement Projects, including Continuous Quality Improvement (CQI) through Quality Service Reviews (QSRs)
    5. Integration of Title IV-E Program Graduates into System Change Initiatives

Presenters share their experiences and perspectives on these strategies’ development, implementation, and outcomes, as well as lessons learned and tips for other agencies seeking to better prepare, train and support child welfare staff, and strengthen the effectiveness of their own organizations and university-agency partnerships. The panel of presenters includes:

  • Terry Clark, MPA, Director of Operations, Pennsylvania Department of Public Welfare, Office of Children, Youth & Families
  • Helen Cahalane, PhD, ACSW, LCSW, Principal Investigator, Child Welfare Education & Research Programs & Clinical Associate Professor/Chancellor's Distinguished Teacher, University of Pittsburgh School of Social Work
  • Maryrose McCarthy, MS, Director, Pennsylvania Child Welfare Resource Center
  • Michael Byers, MSW, Assistant Director & Statewide Quality Improvement Department Manager, Pennsylvania Child Welfare Resource Center
  • Wendy Unger, MSW, Organizational Effectiveness/Regional Teams Department Manager, Pennsylvania Child Welfare Resource Center
  • Sharon England, BSW, MSW, JD, Curriculum & Trainer Development Department Manager, Pennsylvania Child Welfare Resource Center


1-page Summary