This webinar describes solution-based casework coaching at Washington State’s Department of Social and Health Services, Children’s Administration. Presenters highlight the core elements of solution-based casework, and the practice model, workforce competencies, and coaching necessary to support this type of meaningful change on the frontlines and throughout the agency. They explain the development, implementation, and outcomes of their solution-based coaching program, and offer specific lessons learned, tips for agencies, and the leadership skills and competencies necessary to sustain it over time.
Funded through the Department of Health and Human Services, Administration for Children and Families, Children’s Bureau, Grant # HHS-2018-ACF- ACYF-CT-1350. The content of this publication does not necessarily reflect the views or policies of the funder, nor does mention of trade names, commercial products or organizations imply endorsement by the US Department of Health and Human Services.