NCWWI Products
NCWWI continually develops a range of products related to workforce development and leadership. These resouces are listed below in alphabetical order and are also located throughout the resource library.
NCWWI Products
Incentives & Work Conditions
Additional Keywords: casework teaming, secondary trauma, secondary traumatic stress, vicarious trauma, alternative/alternate work schedule, burnout, telecommuting, safety, violence
Child Protective Specialist Appreciation Week Posters (NYC)
This set of posters from New York City's Admistration for Children's Services share messages of appreciation for Child Protective Specialists.…
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The Child Welfare Worker Safety Guide
This document defines child welfare worker safety, identifies potential causes of child welfare worker safety risk, and provides recommendations for…
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Worker Resilience: NCWWI 1-page Summary
This document summarizes an article that weaves together quantitative and qualitative research to explore how social workers build and maintain…
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Resilience After Violence: NCWWI 1-page Summary
This document summarizes an article that reviews the prevalence of workplace violence in child welfare, describes prevention strategies, suggests a…
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Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports (1-page Summary)
This document summarizes a NCWWI webinar that shares essential elements for employee engagement and retention strategies. Link to webinar is…
Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale (1-page Summary)
This document summarizes a NCWWI webinar on casework teaming designed reduce caseworker isolation and workload; improve workforce retention; and strengthen…
The Dialogue: Stress Management and Self-Care
This issue seeks to promote the importance of on-the-job stress management and self-care practices. (2016)
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Interim Report on Staffing Recommendations for New Hampshire DCYF
This report presents preliminary findings and recommendations on staffing and training the workforce to effectively assess and respond to reports…
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Mind the Gap #10: Peer Mentoring, Crisis Response & Resilience-building - NJ DCF’s Worker2Worker
During this webinar, presenters deacribe the NJ Worker2Worker program, a confidential peer-counseling helpline and support approach for employees in the Department’s…
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Regulating Distress (3 minute microlearning)
This microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop…
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The Cost of Caring: Secondary Traumatic Stress and the Impact of Working with High-Risk Children and Families
This course on childhood trauma introduces the concepts of burnout and secondary traumatic stress; reviews the impact on emotional, cognitive…
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Applying Positive Psychology to the Well-Being of Child Welfare Workers: Module 3
This webinar discusses reflective supervision, Carl Rogers, research on listening, positive communication skills, and next steps to use to improve…
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Applying Positive Psychology to the Well-Being of Child Welfare Workers: Module 2
This webinar focuses on gratitude, behavioral activation, positive activity scheduling, and a concrete strategy for putting these approaches to wellness…
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Applying Positive Psychology to the Well-Being of Child Welfare Workers: Module 1
This webinar discusses problems often found in child welfare work settings, including burnout and compassion fatigue; and possible solutions including…
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Worker Safety When There Is Domestic Violence
This webpage provides safety tips to child protection workers working with families struggling with domestic violence and face increased risk…
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Minnesota Child Welfare Workforce Stabilization Study: Child Protection Summary Report
This summary specifically focuses on the child protection workforce to better understand the state of Minnesota in order to develop…
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Trust and Engagement: NCWWI 1-page Summary
This document examines the association of an organization’s diversity practices with employee engagement and explores whether a trusting climate will…
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Secondary Traumatic Stress Informed Organization Assessment Tool (STSI-OA)
This webpage provides a tool to evaluate the degree to which an organization is STS-informed, and able to respond to…
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Positive Psychology and Well-Being of Child Welfare Workers: Three Part Series
This training focuses on the application of positive psychology in order to improve the well-being of child welfare workers. The…
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What Child Welfare Caseworkers Need To Go Mobile
This paper examines the ways in which mobile access to case management systems, data and information, assessment and referral capabilities…
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Secondary Trauma and Child Welfare Staff: Guidance for Supervisors and Administrators
This fact sheet provides information on how secondary traumatic stress (STS) manifests itself in child welfare, the kinds of staff…
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Social Worker Safety
This webpage provides resources from the National Association of Social Workers (NASW) and other relevant links to materials on Social…
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Managing the Impact of Traumatic Stress on the Child Welfare Professional
This training course discusses how child welfare professionals can enjoy long fulfilling careers in child welfare, and how these individuals…
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Staying Safe on the Job in Child Welfare
This brief provides new resources and explores topics such as guns in the home, safety around dogs, universal precautions, and…
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Personal Safety for the DCF Professional
This chart provides important safety tips for different professional settings. (2015)
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The Four A’s of Safety: Safety Awareness for the Child Welfare Professional
This chart provides examples of questions to ask related to the important elements of safety. (2016)
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Home Visitor Safety Guide (OR)
This guide establishes a basic set of standards that home visiting programs can use to ensure the safety of their…
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Letters From The Heart ... A Thank You to Our Family Service Specialists (NJ)
This video features thank you letters from families and children written to New Jersey Family Service Specialists. (2015)
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Professional Self-Care Website: University of Houston
This website provides knowledge and skills for integrating the practice of professional self-care in the social work profession.
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Safety Awareness For the Child Welfare Professional - Participant Guide (NJ)
This training is designed to provide participants with information to increase knowledge of safety-related issues in child welfare practice and…
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Safety Awareness For the Child Welfare Professional - Instructor Guide (NJ)
This training is designed to provide participants with information to increase knowledge of safety-related issues in child welfare practice and…
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Child Welfare Education & Training Partnership New Worker Safety Trainer Manual (IN)
This curriculum provides new Family Case Managers information on risk management and safety awareness, teaches staff to recognize unsafe situations…
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Child Welfare Education & Training Partnership Experienced Worker Safety Trainer Manual (IN)
This curriculum provides experienced Family Case Managers a refresher on risk management and safety awareness, reminding workers to recognize unsafe…
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Child Welfare Information Gateway: Domestic Violence and Worker Safety
This webpage provides resources that describe the risk factors and special safety precautions child welfare workers may need to take…
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Reducing Stress in the Workplace: Exercises for Social Workers
This video a fitness specialist provides a series of brief exercises that can be completed in and around the workplace…
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Tips for Making Home Visits in Child Welfare
This article offers general tips for building rapport physical safety and ethical consideration for social workers to consider when making…
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Paying Attention to Worker Safety in Domestic Violence Cases
This is a blog post offers ways to minimize danger when dealing with perpetrators of domestic violence. (2010)
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Every Day Self Defense for Social Workers
This website includes an introduction to personal safety awareness, conflict avoidance skills, stress reduction, practice with simple and effective practical…
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Workplace safety: Policy Recommendations
This webpage provided by NASW-MA Chapter, offers policy recommendations and resources to reduce risk to clients, direct service staff, management…
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Safety Tips for Home Visits from a Veteran NYC Social Worker
This webpage includes a list of safety tips for all social workers whose jobs include field work, but some are…
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Safety and Security While in the Field
This video from a Community Police Officer provides safety and security tips while in the field and life in general.…
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Home Visitor Safety: General Safety Guidelines - PPT (OK)
This presentation aims to teach participants to identify and understand the importance of maintaining a safe environment for working in…
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Home Visitor Safety: General Safety Guidelines - video (OK)
This video aims to teach participants to identify and understand the importance of maintaining a safe environment for working in…
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Personal Safety for Social Workers
This video focuses on personal safety issues that social workers face on a regular basis including how to deal with…
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Targeted Case Management Home Visit Safety Tips
This document offers a list of safety tips and questions to consider regarding home visits for case management. (2010)
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Supervisor Checklist: Safety for Direct Services Staff (OH)
This document provides a list of Items to periodically review, at regular intervals or when a safety incident warrants immediate…
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General Safety Guideline Manual (OK)
This is a safety resource guide that can be utilized as a training course with several key areas available in…
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Home Visits: Tips and Resources
This guide provides tips and resources for making safe and effective home visits. (2011)
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Home Visitor Safety Training (ID)
This module is designed to provide home visitor’s with knowledge on how to remain safe and effective while out in…
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Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers
The publication includes industry best practices and highlights the most effective ways to reduce the risk of violence in various…
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Field and Office Worker Safety Guidelines
This document has been developed to help assure the safety of Division of Public Health employees in the workplace. It…
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Assessing Client Dangerousness to Self and Others: Stratified Risk Management Approaches
This document provides guidance to students or practitioners regarding ethical standards, risk assessment, and response to prevent clients from harming…
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Public Child Welfare Workers' Safety Experiences: Predictors and Impact on Job Withdrawal Using Mixed-Methods Approach
This paper describes a qualitative study to understand both child welfare workers’ safety experiences during their home visits, and the…
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Safety First: Dealing with the Daily Challenges of Child Welfare
This paper discusses tools, skills, issues and dilemmas related to safety of children and families in the child welfare system.…
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NASW Guidelines for Social Worker Safety
These guidelines address safety within the context of social work practice and aim to inform social workers, policymakers, employers, and…
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Fostering Perspectives - Self Care
This issue shares perspectives and reflections from foster parents and others, and points readers to self-care ideas and resources. (2015)
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Beyond Quick Fixes: Caseworkers are First-Responders, They Deserve the Same Professionalization as Other Essential Personnel
This document features a series of articles regarding the status of child protection services in the United States and proposals…
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Beyond the Paycheck - A Human Resources Management Guide for Leaders of Small Youth-Serving Organizations
This guide identifies key components of human resources management (HRM) systems; discusses important considerations in designing HRM policies, procedures, and…
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Social Worker Self-Care — The Overlooked Core Competency
This article emphasizes the importance of self-care among social workers and provides information and links to resources and tools for…
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NCWWI Incentives and Work Conditions Reference List
This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing incentives and…
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Self-Care Starter Kit
This webpage offers a collection of self-care tools and resources—designed to help students cope with the stresses of academic life…
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Traumatic Stress & Child Welfare Workers (North Carolina)
This article in Practice Notes provides basic knowledge of posttraumatic stress disorder (PTSD) and secondary traumatic stress (STS) experienced by…
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Teaming Video (New York)
This video outlines the Teaming Model Initiative and provides an overview of Teaming concepts and benefits, such as counter factors…
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Social Worker Safety Tips (New York)
This document offers safety and diffusing tips for social workers planning, traveling to, and participating in site visits that could…
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Meth & Family-Centered Child Welfare Practice (North Carolina)
This special issue includes articles describing the impact of family methamphetamine use and production on children, working safely with users,…
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Kansas Workforce Initiative Evidence Review: Secondary Traumatic Stress
This document reviews evidence and summarizes research on secondary traumatic stress (STS) in child welfare and social work, offering implications…
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Connecticut DSS Worker Safety Training
This user-friendly guide aims to help social workers develop skills in working effectively and safely in stressful and potentially dangerous…
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Addressing Secondary Traumatic Stress Among Child Welfare Staff: A Practice Brief
This paper addresses occupational stress experienced by staff responsible for investigating allegations of child abuse and neglect and making decisions…
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Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports
This webinar shares how the Office of Youth Empowerment, in strong partnership with the Department of Human Resources, has sustained…
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Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale
This webinar provides an in-depth overview of all aspects of casework teaming; highlights the development, implementation, and outcomes of this effective…
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The Cost of Caring: Secondary Traumatic Stress & the Impact of Working with High-Risk Children and Families
This online training course is designed to present an overview of secondary traumatic stress and teach child welfare workers approaches…
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Promoting Resilience and Reducing Secondary Trauma Among Child Welfare Staff: Participant Handbook
This manual contains handouts that accompany training to mitigate the impact of secondary traumatic stress among child protective staff; and…
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Promoting Resilience and Reducing Secondary Trauma Among Child Welfare Staff: Training Manual
This manual describes a project to mitigate the impact of secondary traumatic stress among child protective staff in New York…
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Managing Stress as a Child Welfare Caseworker: Caseworker Readiness Activity
This activity identifies and discusses factors that may cause and increase stress for caseworkers. (2010)
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Compassion Fatigue Specialist Training Materials
This document include measurement tools and curriculum material for Compassion Fatigue Specialist 2-day training which includes a wide array of…
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Adoption Competency Curriculum - Compassion Fatigue: Secondary Traumatic Stress Disorder, Burnout, Vicarious Trauma -Participant's Handouts
This curriculum includes participant handout materials for a module that teaches participants to identify causes and symptoms of compassion fatigue,…
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Adoption Competency Curriculum - Compassion Fatigue: Secondary Traumatic Stress Disorder, Burnout, Vicarious Trauma - Trainer's Guide
This curriculum includes trainer preparation materials for a module that teaches participants to identify causes and symptoms of compassion fatigue,…
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What about You? A Workbook for Those who Work with Others
This guide offers strategies for assessing, evaluating, and incorporating self-care strategies to not only take care of one’s self, but…
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The Sanctuary Model of Trauma Informed Organizational Change
This document offers an introduction to the Sanctuary Model® - a trauma-informed method for creating or changing an organizational culture…
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Teaming in Child Welfare: A Guidebook
This guide outlines the processes and steps involved implementing teaming, explains why they matter, makes recommendations regarding the dos and…
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Self-care Assessment
This is a brief survey assessing an individual’s level of self-care and also offers a page of references related to…
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Professional Quality of Life (ProQOL): Compassion Satisfaction & Compassion Fatigue
This test is designed to assess compassion fatigue or secondary/vicarious trauma, and consists of three subscales: Compassion Satisfaction, Burnout, and…
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Helping the Helpers: Tips to Avoid Burnout Reactions & To Remain Professionally Effective
This chapter aims to teach professionals to recognize effects of stress, identify how to assess the effects, and share ideas…
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Compassion Satisfaction/Fatigue Self-Test for Helpers
This self -test helps users estimate their compassion status, which includes risk of burnout, compassion fatigue and satisfaction with helping…
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Child Welfare Trauma Training Toolkit
This online course is based on the Child Welfare Trauma Training Toolkit which teaches basic knowledge, skills, and values about…
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Symptoms of Post-Traumatic Stress Among Child Welfare Workers who Experience a Maltreatment Fatality on Their Caseload
This document presents findings from the study Child Maltreatment Fatalities: Perceptions and Experiences of Child Welfare Professionals, assessing the knowledge,…
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Secondary Traumatic Stress: A Fact Sheet for Child-Serving Professionals
This document outlines options for assessment, prevention, and interventions relevant to secondary stress, and describe the elements necessary for transforming…
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Secondary Trauma & Child Welfare Staff: Understanding its Impact & Taking Steps to Protect Them
This article provides definitions of secondary traumatic stress, the reasons why caseworkers are at risk for developing secondary trauma, signs…
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Secondary Trauma and the Child Welfare Workforce - CW360
This edition of CW360° focuses on the unique challenges faced by child welfare professionals, undertaking the day to day work…
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Secondary Traumatic Stress: NCWWI 1-page Summary
This paper summarizes the article, “Child Welfare Work & Secondary Traumatic Stress,” which overviews the literature on Secondary Traumatic Stress…
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Ideas to Prevent Pathways to Burnout in Child Welfare Services
This publication explores the potential impact of worker burnout on practice with children and families; discusses primary pathways to burnout…
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Organizational Prevention of Vicarious Trauma
This article reviews the growing literature on the organizational components of vicarious trauma and suggest changes in organizational culture, workload,…
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Planning for Emotional Labor and Secondary Traumatic Stress in Child Welfare Organizations
This paper provides an emergent framework that emphasizes early detection and quick response for secondary traumatic stress. Recommendations and guidelines…
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Child Welfare Information Gateway: Burnout/Trauma
This webpage provides resources to address the challenges professionals face and ways to cope with secondary trauma when working in…
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National Child Traumatic Stress Network
This webpage provides National Child Traumatic Stress Network materials on various child traumatic stress topics and designed for diverse audiences.
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Funded through the Department of Health and Human Services, Administration for Children and Families, Children’s Bureau, Grant # HHS-2018-ACF- ACYF-CT-1350. The content of this publication does not necessarily reflect the views or policies of the funder, nor does mention of trade names, commercial products or organizations imply endorsement by the US Department of Health and Human Services.
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