Waupaca County Department of Health and Human Services will share the events and conditions that created the context and need to move an entire human services agency to a trauma-informed approach to human service practice and administration. Presenters will share the the nine principles of trauma- informed care that Waupaca County DHHS developed, as well as model and demonstrate concrete examples of how these principles can be successfully incorporated into the environment and operations of other organizations. Strategies and lessons learned will be shared to demonstrate the importance of leadership and support from administration on incorporating a culture shift towards trauma-informed organizational health.
This presentation will provide participants with ideas and strategies related to implementing Trauma Informed Care and Civility in their agencies. Waupaca DHHS’s leadership team will give concrete examples of their administrative commitment to fostering change, and will share the Leadership Charter, along with an overview of pivotal directions and decisions related to organizational effectiveness (OE) activities, intentional recruitment efforts, and staffing changes that promoted widespread agency culture change. Finally, Waupaca DHHS will explain the array of additional projects, activities and trainings that have been provided to staff at all levels of the organization to foster employee wellness, professional development, employee satisfaction and retention.
Presenters include Chuck Price, Shannon Kelly, Kasey Kaepernick, and Lee Grasshoff from Waupaca County DHHS. For more information, please explore our Presenter Bios.
- Webinar Recording
- Learning Exchange Recording
- Webinar MP3 (audio only)
- Learning Exchange MP3 (audio only)
Handouts and Resources: