Learning & Living Leadership Tool Kit

Leading People: This domain will help child welfare workers gain the ability to lead people toward meeting the organization’s vision, mission, and goals. Workers will master the key ability of providing an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive conflict resolution.



Team Building
Inspires and fosters team commitment, spirit, pride, and trust; facilitates cooperation and motivates team members to accomplish group goals.

Developing Others
Develops others’ ability to perform and contribute to the organization by providing opportunities to learn through formal and informal methods; gives timely, specific feedback and helpful coaching; adapts approach to each individual; ensures employees are appropriately recruited, selected, appraised, and rewarded; acts to address performance problems.

Deals effectively with pressure; remains optimistic and persistent even in the face of adversity; stays calm and clear-headed under high stress or during a crisis; recovers quickly from setbacks.

Influencing Culture/Climate
Promotes a positive organizational climate and culture so all staff feel supported and valued; encourages individual well-being and collective civility to improve job satisfaction. 

Diversity, Equity, and Inclusivity
Respects and relates well to people from varied backgrounds; attends to equity in both approach and content; open to understanding diverse worldviews; sees diversity as an opportunity to learn about cultural groups while appreciating the complexity of individual differences; challenges bias and intolerance; seeks ongoing learning on cultural issues.