Resource Library - Leadership

Leadership:
Effective leaders create a positive organizational climate supporting a healthy workforce that, in turn, promotes improved practice and positive outcomes for children and families. Leadership from every seat means that staff in all positions are able to manage change and identify and respond to adaptive challenges by engaging meaningfully with others. The resources in this category provide guidance on how to effectively lead in child welfare.

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TitleContentCategoriesTypeYear
Self Care By Example: Leadership Tool Kit ActivityThis activity will help you model self-care to others. It is a part of the NCWWI Leadership Tool Kit., , 2022
Learning & Living Leadership Tool KitThis tool kit is your opportunity to develop and practice your leadership skills so that you can positively impact children, …, , , , 2022
Empowering the Child Welfare Workforce and its Emerging LeadersOn September 28, 2021. a panel hosted by NCWWI and CWLA presented helpful steps that emerging leaders can take to …, 2021
How can child welfare leaders and providers reimagine support for children and families?Child welfare systems across the country are looking for opportunities to move upstream and offer proactive support to children and …2021
Leadership Competency Framework GuideThe National Child Welfare Workforce Institute’s (NCWWI) Leadership Competency Framework, updated in 2020, provides a model to develop, guide, and …, 2020
The Views of Many: 360 feedback for child welfare leadership development: NCWWI 1-page SummaryThis document summarizes a study that evaluated a 360 feedback and assessment process for child welfare leaders who particpated in …, 2020
Introduction to Results Count Path to EquityThis introduction describes four skills that help leaders to achieve better and more equitable results. The skills are part of …2019
Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM AlumniThis webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and …2014
Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We ChangedThis webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned …2014
An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living LeadershipThis document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework …2014
Bridging the Gap: A Learning Activity on Effective Multidisciplinary CollaborationThis paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field …2014
Competency-based Leadership DevelopmentThis article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency …2014
Training and Development in Human Services: Special Issue on Leadership DevelopmentThis special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership …, 2014
Child Welfare Information Gateway: Agency LeadershipThis webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the …, 2019
Learning, Leading, Changing and Making a DifferenceThe video provides an overview of the National Child Welfare Workforce Institute (NCWWI) through the perspectives of NCWWI’s diverse partnerships. …, 2013
Leadership Academy for Supervisors (LAS) Take the Lead SeriesThe Take the Lead Series supplements the Core LAS Curriculum with short, interactive modules to help supervisors build skills and …2014
Leadership Academy for Middle Managers (LAMM): 5-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …2014
Leadership Competency FrameworkThis document provides the NCWWI competency framework, which reflects the multi-dimensional nature of the child welfare field and the corresponding …, , 2011
Leadership Academy for Middle Managers (LAMM): 3-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …2018
Open to All Voices (4 minute microlearning)Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why …2017
Think Politically (2.5 minute microlearning)This microlearning (2 1/2 minutes) explains ways to think politically, one of the seven behaviors of adaptive leadership. Completing this course will  help …2017
7 Behaviors of Adaptive Leadership (5 minute microlearning)This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by …2017
Giving Work Back (3.5 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …2017
Regulating Distress (3 minute microlearning)This microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop …2016
Orchestrating Conflict (2 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …2016
Leadership Academy for Supervisors (LAS) Core CurriculumDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding …2015
Get on the Balcony (3 minute microlearning)This three minute microlearning course provides strategies for “getting on the balcony” which is one of the seven behaviors of …2016
New Jersey Fellows: Building Capacity in “Managing by Data” to Improve Leadership, Frontline Practice & Case OutcomesThis webinar showcases an innovative program at the New Jersey Department of Children and Families (NJ DCF) to build capacity …, , 2012
Learning, Leading, Changing and Making a DifferenceThe video provides an overview of NCWWI through the perspectives of NCWWI’s diverse partners. It explains how NCWWI’s workforce development …, , 2014
Child Welfare Information Gateway: Agency LeadershipThis webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the …2019
Emotional Intelligence for Leaders: NCWWI 1-page SummaryThis paper summarizes the chapter, “On Leadership” by D. Goleman which describes that while intellect, big picture thinking, and long-term …, 2019
For Missouri Field Support Manager, It’s All About RelationshipsDana Jones, a Field Support and Training Manager in Missouri, was facing high staff turnover rates and an over-stressed child …, 2018
Leading Through Understanding the Role of Life StoriesUnderstanding the personal journey – or context – that leads people to a career in child welfare is an important …, 2018
Effective Leadership for Tribal Child WelfareThis guide provides some basic information on how to establish effective tribal governance and the role of tribal leadership in …2015
Ten Conversations Leaders Use to Move Results ForwardThis video describes ten conversations that results-based leaders can use to achieve results and move to higher action and higher …2016
Leadership in Systems of Care: Creating and Communicating a Shared VisionThis brief describes the importance of a shared vision, the critical role of leadership, essential characteristics of successful leaders, and …2011
Leadership and Inclusion: NCWWI 1-page SummaryThis document explores the role of authentic leadership (AL) in enhancing perceptions of inclusion and also examines two outcomes potentially related …, 2016
Teaming for Success: Planning and Facilitating Effective Team MeetingsThis training course provides effective strategies for facilitators to employ before, during, and after meetings that will improve participation and …2015
Teaming for Success: Leading TeamingThis training course focuses on techniques to build a teaming culture both inside an agency and with outside system partners, …2015
Leadership and the Parallel ProcessThis training course provides a framework to examine the parallel process between the leader, the employee and the client as …2013
Foundations of LeadershipThis training course introduces administrators to leadership and organizational effectiveness, outlines the development of a change plan that engages staff …2018
The Dawn of Systems LeadershipThis article describes key skills and tools used by system leaders, those who catalyze collective leadership to address difficult problems …2015
Beyond Quick Fixes: Effective Agency Leadership in a Changeable EnvironmentThis the third in a series of articles regarding the current status of child protection services in the United States …2014
Using Strengths-Based Leadership to Improve the Child Welfare SystemThis articles describes how the Neighborhoods for Kids program effectively achieved improved safety, well-being, and permanency of children in the …2013
Extraordinary Leadership: Suncoast RegionThis training video discusses leadership traits, principles, and qualities; a number of critical skills (i.e. active listening) and essential practices …2013
Leadership Resources with PowerPoints (Georgia)This website provides presentations on leadership competencies to include influencing change, developing leaders, managing conflict, inspiring and influencing others. 2006
DCFS Training for New County Directors (Georgia): Workshop No. 3 – Personnel Management (Trainer’s Guide)This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel …2006
DCFS Training for New County Directors (Georgia): Workshop No. 2 – Program & Workload Management (Trainer’s Guide)This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel …2006
DCFS Training for New County Directors (Georgia): Workshop No. 1 – Leadership (Participant’s Guide)This workshop guide identifies and explores the leadership qualities that contribute to success as a County Director, and includes: The …2006
Positioning Public Child Welfare Guidance: Leadership GuidanceThis document offers guidance on where leaders and their teams should spend their time and energy, how to assess and …2010
Media Toolkit for Child Welfare LeadersThis document provides tips and strategies child welfare leaders can use to work effectively with the media and to increase …2013
Leading Practice: A Resource Guide for Child Protection LeadersThis guide operationalizes five leadership capabilities – critical reflection, engaging others, managing oneself, delivering results and leading and inspiring. It …2014
Organizational Leadership: NCWWI 1-page SummaryThis paper summarizes the article “Organizational Leadership and Its Impact on Social Workers’ Job Satisfaction: A National Study”, which reports …, 2019
Leadership in the Improving Child Welfare Outcomes through Systems of Care InitiativeThis brief is designed to enhance understanding of the role of leadership in bringing about systems change. Drawing on qualitative …2010
Leadership & Child Welfare Systems: The Role of State LegislatorsThis report discusses the importance of the Child and Family Services Reviews (CFSRs) as a tool for legislators in assessing …2008
Advice to a New Child Services LeaderThis paper conveys the lessons learned from Judge James W. Payne, along with suggestions and tips for making child services …2011
Leadership Academy for Middle Managers (LAMM) 3-Day Coaching ManualThe manual provides a review of the literature on coaching; the standards of effective coaching practices for LAMM, and their …, 2018
Leadership Academy for Middle Managers (LAMM): 5-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …, 2013
Learning & Living the NCWWI Leadership Model (1-page Summary)This document summarizes a NCWWI webinar that provides an in-depth exploration of the NCWWI’s Leadership Model for child welfare. Link …, 2013
Strengths Based Teams (4 minute microlearning)The path to great leadership starts with a deep understanding of the strengths you bring to the table. Since no …, , 2017
Open to All Voices (4 minute microlearning)Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why …, 2017
Child welfare matters: Leading Adaptively in Child WelfareThis issue focuses on integrating the concepts and tools of adaptive leadership into training and technical assistance (TTA) work, exercising …2013
Leadership Academy for Supervisors (LAS) Core CurriculumDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding …, , 2015
Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM AlumniThis webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and …, 2014
Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We ChangedThis webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned …, , 2014
Adaptive Leadership: Practical ApplicationThis 90-minute webinar explains the diagnostic framework for determining the adaptive challenge and how to mobilize the system to implement …, 2013
An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living LeadershipThis document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework …2014
Bridging the Gap: A Learning Activity on Effective Multidisciplinary CollaborationThis paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field …2014
Competency-based Leadership DevelopmentThis article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency …2014
Training and Development in Human Services: Special Issue on Leadership DevelopmentThis special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership …2014
Leadership Academy for Supervisors (LAS) Take the Lead SeriesThe Take the Lead Series supplements the Core LAS Curriculum with short, interactive modules to help supervisors build skills and …, 2014
Leading in Permanent Whitewater (7 minute microlearning)Change is constant in our environment and in child welfare, in particular. Just under 8 minutes, this Quickbit describes the …, , , , , 2015
Think Politically (2.5 minute microlearning)This presentation explores the impact of implicit bias on organizational functioning, training design and delivery, and the broader organizational culture …, , , 2016
Giving Work Back (3.5 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …, , 2016
7 Behaviors of Adaptive Leadership (5 minute microlearning)This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by …, , 2016
Adaptive LeadershipThis course explains the difference between adaptive challenges and technical work and provides opportunities to practice applying these concepts. It …, , , 2016
Regulating Distress (3 minute microlearning)his microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop …, , , , 2016
Orchestrating Conflict (2 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …, , , 2016
Get on the Balcony (3 minute microlearning)This three minute microlearning course provides strategies for “getting on the balcony” which is one of the seven behaviors of …, , , 2016
Your Guide to Holding Steady (3.5 minute microlearning)This microlearning (3 1/2 minutes) explains ways to hold steady, one of the seven behaviors of adaptive leadership, during times …, , , , 2016
Leadership Academy for Middle Managers (LAMM): 3-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …, , 2018
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