Resource Library - Leadership

Leadership:
Effective leaders create a positive organizational climate supporting a healthy workforce that, in turn, promotes improved practice and positive outcomes for children and families. Leadership from every seat means that staff in all positions are able to manage change and identify and respond to adaptive challenges by engaging meaningfully with others. The resources in this category provide guidance on how to effectively lead in child welfare.

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TitleContentCategoriesTypeYear
Promoting Antiracist Child Welfare Practice: NCWWI 1-page SummaryThis 1-pager summarizes a study where authors interviewed 16 regional- and state-level public child welfare agency administrators representing 13 states …, , , , , , , , , 2022
HumorAn overview of humor in the workplace., , , , , , 2020
Perceptions of Organizational PoliticsAn overview of perceptions of organizational politics, their value, and what contributes to them., , , , , 2020
Psychological SafetyAn overview of psychological safety in the workplace, its value, what contributes to it and how it can be increased., , , , , , 2020
MindfulnessAn overview of mindfulness, how it can be increased, and its impact on workplace outcomes., , 2020
GritAn overview of grit as a personality trait and how it can be improved., 2020
Psychological Contract BreachAn overview of a psychological contract breach, its importance, and how it can be reduced., , , , , , , , 2020
Employee EngagementAn overview of employee engagement, what contributes to it, and strategies to improve it., 2020
Emotional Intelligence TrainingAn overview of emotional intelligence training and its connection to workplace outcomes., , , , 2021
Leadership TrainingAn overview of leadership training and its’ value., , 2021
Time ManagementAn overview of time management and how to improve it., , , 2021
Political SkillAn overview of the ability to effectively understand others at work, and to use such knowledge to influence others to …, , , , , 2022
Leader Member ExchangeAn overview of the quality of the dyadic relationship formed between a leader and follower, otherwise known as leader member …, , , , 2022
Transformational LeadershipAn overview of the four facets of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration., 2022
Using a Culturally Responsive Leadership Framework: NCWWI 1-page SummaryThe authors developed a culturally responsive leadership framework (CRLF) to address context, distributive leadership, and cultural responsiveness. Examining these elements …, , , , , , , , , , , , , 2022
Centering Child Welfare Worker Well-beingThis infographic describes how child welfare organizations can center child welfare worker well-being to better support children and families., , , , , , , , , , , , , 2022
Safe and Sound: Creating and Nurturing a Culture of SafetyThis flyer provides an overview of the New Jersey Safe and Sound Culture, including definitions of the Five Rs of …, , , , , , , 2021
Holding Retention Reviews: NCWWI 1-page SummaryThis product summarizes how leaders can use retention reviews to collect ideas on how to improve employees’ work experiences and …, , , , , , , 2022
How Peer Support Can Reduce Burnout and Improve Worker Well-beingThis infographic describes how peer support can reduce burnout and improve worker well-being, including how organizations can champion peer support …, , , , , , , , , , , , 2022
America Needs All of Us: A Toolkit for talking about bias, race, and changeThis toolkit was created to be a communications resource for those working in the field of immigration and immigrant integration. …, , 2021
Are We There Yet? A Communications Evaluation GuideThis guide explores current practices in evaluating communications as well as the challenges faced by today’s professionals., , 2008
Finding and Reaching the Audience for Your Narrative ProjectThis worksheet supports finding and reaching an audience for your narrative project by exploring “who, what, and where” (i.e., who …, , 2019
Measuring Narrative Change: Understanding Progress and Navigating ComplexityThis brief explores the concepts that underlie narrative change work and what these mean for measurement; think more about measuring …, , 2021
Word Force Messaging WorksheetThis worksheet is a tool to help identify messages for an op-ed that support one’s long term narrative goals., ,
Narrative Change: A Working Definition (and Some Related Terms)This brief provides a list of definitions of terms related to narrative change., , 2019
Persuasive Storytelling: Discover the power of your personal storyThis guide provides tools to support individuals in telling their personal stories., ,
Storytelling as a Catalyst for Systems ChangeThis brief provides a high-level overview of how storytelling can move systems change., , 2018
The Irresistible Power of Storytelling as a Strategic Business ToolThis article from the Harvard Business Review explains why storytelling is a powerful tool that can inspire others to action., , 2014
Learning, Leading, Changing: Engaging Emerging Leaders as a Retention StrategyHeld on May 26, 2022, this learning exchange focused on how universities and agencies engage social work students and graduates …, , , , , , , 2022
Leadership Academy Evaluation GuideThis guide provides an overview of evaluation activities and resources that a state, county, tribal, or private child welfare agency …, , , , , 2022
Learning, Leading, Changing: Advancing Workplace EquityThis learning exchange, held on April 19, 2022, focused on how participants can advance workplace equity in child welfare. Panelists …, , , , , , , , , , 2022
We Are Child Welfare Campaign: Leadership Tool Kit ActivityThis activity will help you to improve public perceptions of the organization and build deeper consensus with the public by …, , , , , 2022
Town Hall Meeting: Leadership Tool Kit ActivityThis activity will help you to improve understanding of the political situation as it relates to the program by bringing …, , , 2022
Costing Out Turnover: Leadership Tool Kit ActivityThis activity will help you to assess the justification for a retention program by evaluating the costs of turnover. It …, , , 2022
What’s My Conflict Style: Leadership Tool Kit ActivityThis activity will help you to become aware of your conflict management style and how it potentially influences conflictual situations. …, , , 2022
Regulate the Conflict Temperature: Leadership Tool Kit ActivityThis activity will help you to encourage creative tension with a group (e.g., team, organization) by implementing strategies to bring …, , , 2022
Structured Sharing: Leadership Tool Kit ActivityThis activity will help you to build consensus in a group by influencing and negotiating through use of structured sharing …, , , 2022
Seeking to Understand: Leadership Tool Kit ActivityThis activity will help you to gain a more thorough understanding of alternative viewpoints and the rationale behind them. It …, , , 2022
Applying a Political Perspective: Leadership Tool Kit ActivityThis activity will help you to understand how political perspectives affect the organization’s functioning and reality. It is a part …, , , 2022
Agency Shadow Tour: Leadership Tool Kit ActivityThis activity will help you to increase sensitivity to and respect for others by becoming better acquainted with people at …, , , 2022
Solutions in Rounds: Learning Circles: Leadership Tool Kit ActivityThis activity will help you to engage in a dialogue to identify and analyze relevant unit or organization issues and …, , , 2022
Dissecting a Decision: Leadership Tool Kit ActivityThis activity will help you to improve decision-making by studying a previously made decision, the decision-making process, and the impact …, , , 2022
Tech-Out Planning & Organizing: Leadership Tool Kit ActivityThis activity will help you to use technology to plan and organize a project or initiative to increase communication and …, , , 2022
Data Storytelling: Leadership Tool Kit ActivityThis activity will help you to capture the story behind the data and facilitate the connection between the staff’s work …, , , 2022
Data Comparison: Leadership Tool Kit ActivityThis activity will help you to understand data more holistically by comparing differences among unit, office, or county and then …, , , 2022
Dig Deeper in Data: Leadership Tool Kit ActivityThis activity will help you to understand the significance of organization data for improving outcomes. It is a part of …, , , 2022
Jump-Start Diversity Initiative: Leadership Tool Kit ActivityThis activity will help you to foster a more diverse workplace. It is a part of the NCWWI Leadership Tool …, , , 2022
Diversity Assessment: Leadership Tool Kit ActivityThis activity will help you to become aware of strategies to diversify your program, unit, division, or organization. It is …, , , 2022
Privilege Walk: Leadership Tool Kit ActivityThis activity will help you to understand privilege and explore the ways it is experienced based on being a member …, , , 2022
Is Yours a Learning Organization?: Leadership Tool Kit ActivityThis activity will help you to build an organizational culture that promotes and supports learning. It is a part of …, , , 2022
Taking it Higher: Elevating Morale: Leadership Tool Kit ActivityThis activity will help you to applaud resilience within the unit, division, or organization through a strategic approach to improving …, , , 2022
Why People Stay Interviews: Leadership Tool Kit ActivityThis activity will help you to understand why people stay with the organization, especially how they overcame obstacles to remain. …, , , 2022
Way to Go!: Leadership Tool Kit ActivityThis activity will help you to validate employees’ efforts through a formal reward and recognition program. It is a part …, , , 2022
Building Resiliency: Leadership Tool Kit ActivityThis activity will help you to increase awareness of how to build resiliency and provide resources and information to staff. …, , , 2022
Group Learning Club: Leadership Tool Kit ActivityThis activity will help you to create a culture of continuous learning. It is a part of the NCWWI Leadership …, , , 2022
Welcome Aboard!: Leadership Tool Kit ActivityThis activity will help you to model interpersonal relations by developing a program exhibiting an inclusive, hospitable, and friendly environment. …, , , 2022
The Sunny Side: Strengths Assessment: Leadership Tool Kit ActivityThis activity will help you to assess strengths within your organization so you understand areas that are lacking and/or build …, , , 2022
Team Scorecard: Leadership Tool Kit ActivityThis activity will help you to apply competencies to facilitate improved cooperation and goal orientation. It is a part of …, , , 2022
Team Building/Team Unifying: Leadership Tool Kit ActivityThis activity will help you to apply competencies in fostering team cohesion and motivation. It is a part of the …, , , 2022
My Flexibility Quotient: Leadership Tool Kit ActivityThis activity will help you to assess your ability to change and be open to new information and changing conditions. …, , , 2022
Best Practice Approach Lunch & Learn: Leadership Tool Kit ActivityThis activity will help you to explore new ideas and innovations to address organization issues. It is a part of …, , , 2022
Technology Transfer: Leadership Tool Kit ActivityThis activity will help you to explore the latest innovations in technology and their application to the organization. It is …, , , 2022
Child Welfare in the News: Leadership Tool Kit ActivityThis activity will help you to consider current issues and trends relevant to child welfare in the United States and …, , , 2022
Upside Down, Inside Out: Leadership Tool Kit ActivityThis activity will help you to develop new insights by analyzing and reviewing existing tasks, activities, and systems. It is …, , , 2022
Implementation Science Applied: Leadership Tool Kit ActivityThis activity will help you to apply implementation science to a current initiative, program, policy, or practice to plan and …, , , 2022
Listening to the Family Voice: Leadership Tool Kit ActivityThis activity will help you to develop new insights about organization programs to promote innovative practice. It is a part …, , , 2022
Got Change?: Leadership Tool Kit ActivityThis activity will help you to understand an individual’s or team’s readiness for change, bring awareness to the process, promote …, , , 2022
Through an Adaptive Lens: Leadership Tool Kit ActivityThis activity will help you to analyze an issue through an adaptive lens to more thoroughly understand an issue situation …, , , 2022
Purposeful Mission and Vision Integration: Leadership Tool Kit ActivityThis activity will help you to reinforce that all organization initiatives are connected to the organization’s vision and mission. It …, , , 2022
Logic Modeling: Leadership Tool Kit ActivityThis activity will help you to think through how an initiative will achieve its ultimate goal through an incremental process. …, , , 2022
Living By The Code: Leadership Tool Kit ActivityThis activity will help you to understand how the Social Work Code of Ethics manifests in organization behavior. It is …, , , 2022
Values Assessment: Leadership Tool Kit ActivityThis activity will help you to compare personal and organization values to better understand and align values. It is a …, , , 2022
My Vision Statement: Leadership Tool Kit ActivityThis activity will help you to understand your personal leadership vision so you can manifest it more intentionally through leadership …, , , 2022
Host Racial Equity Deep Discussion: Leadership Tool Kit ActivityThis activity will help you to facilitate deep discussions about racial equity leading to action. It is a part of …, , , 2022
Dial in a New Communication Channel: Leadership Tool Kit ActivityThis activity will help you to employ new communication channels to increase transparency and information sharing. It is a part …, , , , 2022
Self Care By Example: Leadership Tool Kit ActivityThis activity will help you model self-care to others. It is a part of the NCWWI Leadership Tool Kit., , , 2022
Learning & Living Leadership Tool KitThis tool kit is your opportunity to develop and practice your leadership skills so that you can positively impact children, …, , , , 2022
A Checklist for Emerging LeadersThis document provides tips and resources to promote the development of emerging leaders’ critical leadership skills, and ways child welfare …, , 2021
Empowering the Child Welfare Workforce and its Emerging LeadersOn September 28, 2021. a panel hosted by NCWWI and CWLA presented helpful steps that emerging leaders can take to …, 2021
How can child welfare leaders and providers reimagine support for children and families?Child welfare systems across the country are looking for opportunities to move upstream and offer proactive support to children and …2021
Leadership Competency Framework GuideThe National Child Welfare Workforce Institute’s (NCWWI) Leadership Competency Framework, updated in 2020, provides a model to develop, guide, and …, 2020
NCWWI Communications Guide: How to Advance Organizational Goals through Effective Messaging, Storytelling, and Public RelationsThe NCWWI Communications Guide (the Guide) helps child welfare programs’ initiate or improve their existing communications strategies to build public …, , , , 2020
The Views of Many: 360 feedback for child welfare leadership development: NCWWI 1-page SummaryThis document summarizes a study that evaluated a 360 feedback and assessment process for child welfare leaders who particpated in …, 2020
Introduction to Results Count Path to EquityThis introduction describes four skills that help leaders to achieve better and more equitable results. The skills are part of …2019
Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM AlumniThis webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and …2014
Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We ChangedThis webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned …2014
An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living LeadershipThis document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework …2014
Bridging the Gap: A Learning Activity on Effective Multidisciplinary CollaborationThis paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field …2014
Competency-based Leadership DevelopmentThis article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency …2014
Training and Development in Human Services: Special Issue on Leadership DevelopmentThis special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership …, 2014
Child Welfare Information Gateway: Agency LeadershipThis webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the …, 2019
Learning, Leading, Changing and Making a DifferenceThe video provides an overview of the National Child Welfare Workforce Institute (NCWWI) through the perspectives of NCWWI’s diverse partnerships. …, 2013
Leadership Academy for Supervisors (LAS) Take the Lead SeriesThe Take the Lead Series supplements the Core LAS Curriculum with short, interactive modules to help supervisors build skills and …, , 2014
Leadership Academy for Middle Managers (LAMM): 5-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …2014
Leadership Competency FrameworkThis document provides the NCWWI competency framework, which reflects the multi-dimensional nature of the child welfare field and the corresponding …, , 2011
Leadership Academy for Middle Managers (LAMM): 3-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …2018
Open to All Voices (4 minute microlearning)Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why …2017
Think Politically (2.5 minute microlearning)This microlearning (2 1/2 minutes) explains ways to think politically, one of the seven behaviors of adaptive leadership. Completing this course will  help …2017
7 Behaviors of Adaptive Leadership (5 minute microlearning)This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by …2017
Giving Work Back (3.5 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …2017
Regulating Distress (3 minute microlearning)This microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop …2016
Orchestrating Conflict (2 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …2016
Leadership Academy for Supervisors (LAS) Core CurriculumDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding …2015
Get on the Balcony (3 minute microlearning)This three minute microlearning course provides strategies for “getting on the balcony” which is one of the seven behaviors of …2016
New Jersey Fellows: Building Capacity in “Managing by Data” to Improve Leadership, Frontline Practice & Case OutcomesThis webinar showcases an innovative program at the New Jersey Department of Children and Families (NJ DCF) to build capacity …, , 2012
Learning, Leading, Changing and Making a DifferenceThe video provides an overview of NCWWI through the perspectives of NCWWI’s diverse partners. It explains how NCWWI’s workforce development …, , 2014
Child Welfare Information Gateway: Agency LeadershipThis webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the …2019
Emotional Intelligence for Leaders: NCWWI 1-page SummaryThis paper summarizes the chapter, “On Leadership” by D. Goleman which describes that while intellect, big picture thinking, and long-term …, 2019
For Missouri Field Support Manager, It’s All About RelationshipsDana Jones, a Field Support and Training Manager in Missouri, was facing high staff turnover rates and an over-stressed child …, 2018
Leading Through Understanding the Role of Life StoriesUnderstanding the personal journey – or context – that leads people to a career in child welfare is an important …, 2018
Effective Leadership for Tribal Child WelfareThis guide provides some basic information on how to establish effective tribal governance and the role of tribal leadership in …2015
Ten Conversations Leaders Use to Move Results ForwardThis video describes ten conversations that results-based leaders can use to achieve results and move to higher action and higher …2016
Leadership in Systems of Care: Creating and Communicating a Shared VisionThis brief describes the importance of a shared vision, the critical role of leadership, essential characteristics of successful leaders, and …2011
Leadership and Inclusion: NCWWI 1-page SummaryThis document explores the role of authentic leadership (AL) in enhancing perceptions of inclusion and also examines two outcomes potentially related …, 2016
Teaming for Success: Planning and Facilitating Effective Team MeetingsThis training course provides effective strategies for facilitators to employ before, during, and after meetings that will improve participation and …2015
Teaming for Success: Leading TeamingThis training course focuses on techniques to build a teaming culture both inside an agency and with outside system partners, …2015
Leadership and the Parallel ProcessThis training course provides a framework to examine the parallel process between the leader, the employee and the client as …2013
Foundations of LeadershipThis training course introduces administrators to leadership and organizational effectiveness, outlines the development of a change plan that engages staff …2018
The Dawn of Systems LeadershipThis article describes key skills and tools used by system leaders, those who catalyze collective leadership to address difficult problems …2015
Beyond Quick Fixes: Effective Agency Leadership in a Changeable EnvironmentThis the third in a series of articles regarding the current status of child protection services in the United States …2014
Using Strengths-Based Leadership to Improve the Child Welfare SystemThis articles describes how the Neighborhoods for Kids program effectively achieved improved safety, well-being, and permanency of children in the …2013
Extraordinary Leadership: Suncoast RegionThis training video discusses leadership traits, principles, and qualities; a number of critical skills (i.e. active listening) and essential practices …2013
Leadership Resources with PowerPoints (Georgia)This website provides presentations on leadership competencies to include influencing change, developing leaders, managing conflict, inspiring and influencing others. 2006
DCFS Training for New County Directors (Georgia): Workshop No. 3 – Personnel Management (Trainer’s Guide)This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel …2006
DCFS Training for New County Directors (Georgia): Workshop No. 2 – Program & Workload Management (Trainer’s Guide)This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel …2006
DCFS Training for New County Directors (Georgia): Workshop No. 1 – Leadership (Participant’s Guide)This workshop guide identifies and explores the leadership qualities that contribute to success as a County Director, and includes: The …2006
Positioning Public Child Welfare Guidance: Leadership GuidanceThis document offers guidance on where leaders and their teams should spend their time and energy, how to assess and …2010
Media Toolkit for Child Welfare LeadersThis document provides tips and strategies child welfare leaders can use to work effectively with the media and to increase …2013
Leading Practice: A Resource Guide for Child Protection LeadersThis guide operationalizes five leadership capabilities – critical reflection, engaging others, managing oneself, delivering results and leading and inspiring. It …2014
Organizational Leadership: NCWWI 1-page SummaryThis paper summarizes the article “Organizational Leadership and Its Impact on Social Workers’ Job Satisfaction: A National Study”, which reports …, 2019
Leadership in the Improving Child Welfare Outcomes through Systems of Care InitiativeThis brief is designed to enhance understanding of the role of leadership in bringing about systems change. Drawing on qualitative …2010
Leadership & Child Welfare Systems: The Role of State LegislatorsThis report discusses the importance of the Child and Family Services Reviews (CFSRs) as a tool for legislators in assessing …2008
Advice to a New Child Services LeaderThis paper conveys the lessons learned from Judge James W. Payne, along with suggestions and tips for making child services …2011
Leadership Academy for Middle Managers (LAMM) 3-Day Coaching ManualThe manual provides a review of the literature on coaching; the standards of effective coaching practices for LAMM, and their …, 2018
Leadership Academy for Middle Managers (LAMM): 5-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …, 2013
Learning & Living the NCWWI Leadership Model (1-page Summary)This document summarizes a NCWWI webinar that provides an in-depth exploration of the NCWWI’s Leadership Model for child welfare. Link …, 2013
Strengths Based Teams (4 minute microlearning)The path to great leadership starts with a deep understanding of the strengths you bring to the table. Since no …, , 2017
Open to All Voices (4 minute microlearning)Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why …, 2017
Child welfare matters: Leading Adaptively in Child WelfareThis issue focuses on integrating the concepts and tools of adaptive leadership into training and technical assistance (TTA) work, exercising …2013
Leadership Academy for Supervisors (LAS) Core CurriculumDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding …, , 2015
Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM AlumniThis webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and …, 2014
Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We ChangedThis webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned …, , 2014
Adaptive Leadership: Practical ApplicationThis 90-minute webinar explains the diagnostic framework for determining the adaptive challenge and how to mobilize the system to implement …, 2013
An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living LeadershipThis document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework …2014
Bridging the Gap: A Learning Activity on Effective Multidisciplinary CollaborationThis paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field …2014
Competency-based Leadership DevelopmentThis article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency …2014
Training and Development in Human Services: Special Issue on Leadership DevelopmentThis special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership …2014
Positioning Public Child Welfare Guidance: CommunicationsThis guide addresses how to develop and implement a strategic communications plan that is aligned with the mission, vision and …, , 2010
Leading in Permanent Whitewater (7 minute microlearning)Change is constant in our environment and in child welfare, in particular. Just under 8 minutes, this Quickbit describes the …, , , , 2015
Think Politically (2.5 minute microlearning)This presentation explores the impact of implicit bias on organizational functioning, training design and delivery, and the broader organizational culture …, , , 2016
Giving Work Back (3.5 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …, , 2016
7 Behaviors of Adaptive Leadership (5 minute microlearning)This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by …, , 2016
Adaptive LeadershipThis course explains the difference between adaptive challenges and technical work and provides opportunities to practice applying these concepts. It …, , , 2016
Regulating Distress (3 minute microlearning)his microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop …, , , , 2016
Orchestrating Conflict (2 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …, , , 2016
Get on the Balcony (3 minute microlearning)This three minute microlearning course provides strategies for “getting on the balcony” which is one of the seven behaviors of …, , , 2016
Your Guide to Holding Steady (3.5 minute microlearning)This microlearning (3 1/2 minutes) explains ways to hold steady, one of the seven behaviors of adaptive leadership, during times …, , , , 2016
Leadership Academy for Middle Managers (LAMM): 3-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …, , 2018