Mind the Gap: Addressing Child Welfare Challenges with Workforce Development Strategies

Mind the Gap #6: Becoming a Trauma-informed Child Welfare Agency – The Waupaca County Journey

National Webinar: Tuesday, March 8, 2016
Learning Exchange: Tuesday, March 15, 2016

The Secret To Change

Waupaca County Department of Health and Human Services will share the events and conditions that created the context and need to move an entire human services agency to a trauma-informed approach to human service practice and administration. Presenters will share the the nine principles of trauma- informed care that Waupaca County DHHS developed, as well as model and demonstrate concrete examples of how these principles can be successfully incorporated into the environment and operations of other organizations. Strategies and lessons learned will be shared to demonstrate the importance of leadership and support from administration on incorporating a culture shift towards trauma-informed organizational health.

This presentation will provide participants with ideas and strategies related to implementing Trauma Informed Care and Civility in their agencies. Waupaca DHHS’s leadership team will give concrete examples of their administrative commitment to fostering change, and will share the Leadership Charter, along with an overview of pivotal directions and decisions related to organizational effectiveness (OE) activities, intentional recruitment efforts, and staffing changes that promoted widespread agency culture change. Finally, Waupaca DHHS will explain the array of additional projects, activities and trainings that have been provided to staff at all levels of the organization to foster employee wellness, professional development, employee satisfaction and retention.

Presenters include Chuck Price, Shannon Kelly, Kasey Kaepernick, and Lee Grasshoff from Waupaca County DHHS. For more information, please explore our Presenter Bios.  



Handouts and Resources:

  • Are flexible, intuitive and responsive;
  • Center on children, families, and relationships, rather than cases or units of work;
  • Provide real-time data and embedded metrics;
  • Invite users to interact with data visually;
  • Encourage self-reflection and critical thinking; and,
  • Are web-native and completely mobile.

Presented by Case Commons, the non-profit developers of Casebook, this webinar will examine innovative technology solutions, powerful data analytics, and evidence-influenced decision-making. Developed from feedback and collaborations with child welfare agencies and practitioners, the Casebook example will showcase how technology can improve and transform child welfare policy and practice.

Presenters include Brittany Ebendorf, Kathleen Feely, and Andrea Hollen from Case Commons. For more information, please explore our Presenter Bios.


Handouts & Resources:

Webinar PowerPoint slides

Case Commons Website

Casebook One-Pager

Focus on Child Welfare: Small Moves Yield Big Results

Government Technology: Indiana Leads the Way in Visualization, Mobility and Analytics Integration

National Conference of State Legislatures (NCSL): Child Welfare Information Systems

Women in Government: Innovations in Child Welfare Technology

Casebook Wins Code for America Technology Award!

Sharing Data for Better Results

ACF Confidentiality Toolkit