Building a Resilient Workforce to Address Trauma and Enhance Well-Being
This 5-part discussion series addresses how child welfare leaders have supported their workforce in building resiliency during the pandemic. Throughout the series we explored the following questions:
- What operational supports build resilience in the workforce?
- How does addressing racial disparities, historical trauma, and race-based trauma build resilience in the workforce?
- What can organizations do to address moral distress at the system level?
- What actions can we take right now to break barriers and relieve anxiety?
The session includes a conversation with Nancy Carre-Lee, Deputy Director for Child Protection and Permanency Operations about the New Jersey Department of Children and Families’ operational approach to building resilience in the workforce and peer-led small group discussions.
This session includes a conversation with Laurence Nelson, Director of Training and Professional Development with the Georgia Division of Family and Children Services about the importance of leveraging partnerships when building staff resilience and peer-led small group discussions.
This session includes a discussion with Dr. Amy He, Assistant Professor at the Graduate School of Social Work, University of Denver, and lead evaluator for NCWWI, about the importance of understanding moral distress when building staff resilience and peer-led small group conversations.
This session includes a discussion with Dr. Annette Semanchin Jones, PhD Program Director and Associate Professor at the University at Buffalo School of Social Work about the importance of systemic supports for self-care and peer-led small group conversations.
Past Webinar Series
This series of Innovations Exchanges, held monthly from July through November 2020, builds on NCWWI’s Supporting the Virtual Workforce webinar series by providing child welfare leaders (supervisors, managers, directors, and administrators) a forum to discuss what we’ve learned and share best practices.
Child welfare programs are scrambling to address the new reality of a virtual workforce by converting existing workforce development activities to online formats while planning to maintain high quality services for families and job satisfaction for employees. NCWWI will host a series of 75-minute webinars, providing a platform for child welfare colleagues to exchange ideas, innovations, and resources for supporting a workforce that has now become virtual. NCWWI facilitators will help participants to share what they are learning about this new environment and ask questions of those who have already moved into these virtual spaces.
- Session One: Virtual Supervision
- Session Two: Well-being
- Session Three: Physical, Emotional, and Psychological Safety
- Session Four: Converting Classroom Training from In-person to Online
- Session Five: Coaching Remotely
- Session Six: Using Social Media and Technology to Engage Children, Youth, and Families
Held on Thursday, September 26, 2019, in this webinar you will learn about NCWWI’s newly revised workforce development framework as applied to the State of Indiana. Meaningful workforce development implies more than just a quick-fix, but a long-term, robust, and sustainable approach to workforce development that really makes a difference. Hear LaTrece Thompson, Deputy Director of Staff Development, describe Indiana’s journey to improve their workforce development approach through the lens of the NCWWI framework, exploring various workforce development components and a phased implementation approach that can also be applied to your jurisdiction.
NCWWI co-hosted this 6-part webinar series with the Center for the Study of Social Policy. This series features workforce and organizational development stories and strategies to achieve racial equity.
- Using an Institutional Analysis to Identify Core Issues and Spur Change – July 2017
- Community Collaboration & Grassroots Effort (Cross-systems & Tribal Partnerships) – September 2017
- A Data-Driven Approach to Improving Outcomes for Black Girls in Child Welfare – December 2017
- Slow and Steady Wins the RACE of Child Welfare Equity – February 2018
- Strengthening Our Efforts Through Partnerships with Academia – June 2018
- Sustaining Racial Improvements in Child Welfare – September 26, 2018
Running from 2014-2017, this 10-part webinar series showcases child welfare issues, and a range of workforce development strategies that can be used to address and ameliorate them. The series launched with an overview of the NCWWI Workforce Development Framework (WDF) and its application for the field. Subsequent sessions feature agency and university leaders sharing different gap-closing workforce development strategies related to the 10 WDF components as described in the 2014 to 2019 version of the WDF.
- Introducing the Workforce Development Framework
- Simulation Labs for Child Welfare Education and Training
- Children’s Corps: A Dynamic Approach to Child Welfare Worker Recruitment, Screening and Selection
- Child Welfare Training Competencies in Action: The Ohio Experience
- Transforming Child Welfare Decision-making through Modern Technology & Data Analytics
- Becoming a Trauma-informed Child Welfare Agency: The Waupaca County Journey
- Real World Barriers & Strategies for Evidence-based Practice Implementation
- Prioritizing Supervision: Comprehensive Supervisory Development in Indiana
- Achieving Racial Equity through Workforce & Organizational Change
- Peer Mentoring, Crisis Response & Resilience-building: NJ DCF’s Worker2Worker Program
- ChildStat: Leading systems-level improvements based on case-level experiences
- Competency-Based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency
- Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri’s Supervision Advisory Committee
- The New Jersey Fellows Program: Strengthening Workforce Capacity, Leadership and Case Outcomes through Improved Data Management & Accountability
- Coaching to Support Solution-Based Casework in Child Welfare
- Design Teams & Learning Circles: Agency- & Unit-level Interventions for Improving Organizational Climate & Culture
- Casework Teaming to Reduce Workload, Enhance Effectiveness & Boost Morale
- Learning & Living the NCWWI Leadership Model
- Evidence-based Practices in Child Welfare: Opportunities & Challenges for the Workforce
- Building a Culturally Responsive Workforce: The Texas Model for Undoing Disproportionality & Disparities in Child Welfare
- Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports
- Beyond Child Welfare Education & Training: Pennsylvania’s Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness