Our Products

TitleContentCategoriesTypeYearhf:doc_categories
Most Popular Self-Care Resources of 2022A list of self-care resources to support individuals in creating a self-care plan., 2022burnout work-conditions-and-benefits
Promoting Antiracist Child Welfare Practice: NCWWI 1-page SummaryThis 1-pager summarizes a study where authors interviewed 16 regional- and state-level public child welfare agency administrators representing 13 states …, , , , , , , , , 2022advancing-racial-equity change-implementation cultural-responsiveness disproportionality-disparities inclusivity-racial-equity leadership system-reform workforce-development-planning
NCWWI Supervision and Performance Management Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Supervision and …, 2022supervision
NCWWI Recruitment and Selection Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Recruitment, Screening …, 2022recruitment recruitment-and-selection
NCWWI Education and Professional Development Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Professional Development., 2022education-professional-development
NCWWI Community Engagement Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing community engagement., 2022community-engagement
NCWWI Inclusivity and Racial Equity Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing inclusivity and …, 2022inclusivity-racial-equity
NCWWI Organizational Culture and Climate Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing organizational culture …, 2022organizational-culture-and-climate
NCWWI Practice Supports Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Practice Supports, 2022practice-supports
NCWWI Work Conditions and Benefits Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing work conditions …, 2022work-conditions-and-benefits
NCWWI Workload Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing workload, 2022workload work-conditions-and-benefits
Eastern Band of Cherokee Indians’ journey to become a QIC-WD SiteA summary of the inception of the Eastern Band of Cherokee Indians (EBCI) Family Safety Program and the role of …, , , retention tribal-child-welfare turnover work-conditions-and-benefits
QIC-WD Workforce InterventionsThis video describes common challenges and the important role workers had in selecting a workforce intervention to test as part …, , , , , , , , burnout organizational-culture-and-climate recruitment recruitment-and-selection retention supervision turnover work-conditions-and-benefits workload
QIC-WD Three Keys to ImplementationAccording to QIC-WD sites the keys to good implementation are to slow down, gain buy-in, and build a strong implementation …, , , change-implementation community-engagement continuous-quality-improvement workforce-development-planning
Nebraska Is Building a Resilient WorkforceThe Nebraska Department of Health and Human Services’ Children and Family Services (CFS) partnered with the QIC-WD to strengthen its …, , burnout retention work-conditions-and-benefits
Washington State is Using Telework to Strengthen the Child Welfare WorkforceThe Washington Department of Children, Youth and Families is implementing telework to strengthen their child welfare workforce. This video highlights …, , , , , , burnout performance-improvement retention supervision turnover work-conditions-and-benefits workload
Building Resilience and Optimism – The Experience of a Nebraska Child and Family Services SpecialistIn this video, Gage Latscha, a Child and Family Services Specialist (CFSS) within the state of Nebraska, shares his personal …, retention work-conditions-and-benefits
What we know about Pandemics and the Stress they CauseThis blog post explains what a pandemic is and the stress that it causes. To learn more, watch this 25-minute …, burnout work-conditions-and-benefits
Managing Stress while Working from Home during the Pandemic: Strategies for Self-CareStress is often driven by feeling a lack of control over things you once had control over. This lack of …, , burnout work-conditions-and-benefits worker-safety
Managing Your Personal Life During COVID-19Work and personal relationships are essential to your well-being during this pandemic. During a pandemic your relationships may be challenged. …, , burnout work-conditions-and-benefits worker-safety
Louisiana: Redesigning the Child Welfare Worker JobThe Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce …, , , , , burnout job-analysis-and-position-requirements recruitment-and-selection retention turnover work-conditions-and-benefits
An Overview of the QIC-WDThe Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child welfare workforce outcomes., , , , , recruitment recruitment-and-selection retention work-conditions-and-benefits workforce-development-planning workload change-implementation
The Critical Role of Child Welfare Workers“Social workers are the unsung heroes…” This video highlights the critical role that child welfare workers play on the frontlines …, , , turnover work-conditions-and-benefits worker-safety workload
Connecting HR and Child Welfare DataChild welfare and human resources (HR) data need to be connected to answer important workforce questions. This video highlights some …, , , , , change-implementation continuous-quality-improvement data-driven-decision-making retention turnover work-conditions-and-benefits
Turnover v. Intent to LeaveThis video captures QIC-WD evaluation team members discussing turnover data. They talk candidly about measures of “intent to leave” and …, turnover work-conditions-and-benefits
How does Organizational Culture and Climate Impact the Child Welfare Workforce?In this video, organizational culture and climate expert Dr. Tony Hemmelgarn describes the impact of organizational social context on child …organizational-culture-and-climate
The Importance of Communication When Implementing Workforce Changes“Communication is the key to success…” Listen to QIC-WD site representatives from Washington, Louisiana, Virginia, and Milwaukee, WI talk about …organizational-culture-and-climate
Virginia Case-Supportive TechnologyThe Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their …, , , , , , performance-improvement recruitment recruitment-and-selection retention supervision work-conditions-and-benefits workload
Pivoting During the PandemicThis video features workers, supervisors, and administrators discussing the challenges they faced during the Covid-19 pandemic and some of changes …, , , supervision work-conditions-and-benefits worker-safety workload
Impact of Secondary Traumatic Stress on the Child Welfare WorkforceThis video features child welfare workers and supervisors discussing how work-related secondary traumatic stress (STS) impacts them personally and professionally., , , , burnout retention supervision turnover work-conditions-and-benefits
Coping with Secondary Traumatic StressThis video features child welfare workers and supervisors discussing the coping skills they use to address secondary traumatic stress (STS)., , burnout retention work-conditions-and-benefits
Coach Ohio: A Supportive Supervision and Resiliency InterventionThe Ohio Department of Job and Family Services partnered with select counties to implement a supportive supervision and resiliency intervention. …, , , , , , , burnout organizational-culture-and-climate performance-improvement retention supervision turnover vision-mission-and-values work-conditions-and-benefits
Organizational Change in ActionThe Division of Milwaukee Child Protective Services worked with the QIC-WD to address organizational culture and climate. This video highlights …, , , continuous-quality-improvement organizational-culture-and-climate vision-mission-and-values work-conditions-and-benefits change-implementation
The Importance of Supporting SupervisorsSupervision is an important element of the child welfare workforce. Supervisors from across the QIC-WD sites discuss what they need …, , , , performance-improvement retention supervision work-conditions-and-benefits workload
Standardized Competency-based Hiring ProcessThe Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights …, , , , recruitment-and-selection retention turnover work-conditions-and-benefits
Types of TurnoverMegan Paul, QIC-WD Workforce Lead, describes three different ways of looking at turnover: internal vs. external, voluntary vs. involuntary, and …, turnover work-conditions-and-benefits
The Challenge of Measuring Turnover in Child WelfareTo address the challenge of turnover in child welfare it is important to understand why people leave, when they leave, …, , data-driven-decision-making turnover work-conditions-and-benefits change-implementation
OnboardingThe Eastern Band of Cherokee Indians worked with the QIC-WD to develop an onboarding program. This video highlights the experience …, , , , , , , , , advancing-racial-equity cultural-responsiveness disproportionality-disparities inclusivity-racial-equity organizational-culture-and-climate retention tribal-child-welfare tribal-sovereignty vision-mission-and-values work-conditions-and-benefits
Untapped Potential for Child Welfare Administrative DataAlthough a lot of data are captured through child welfare management information systems, there is much we still need to …, , 2021data-driven-decision-making turnover work-conditions-and-benefits change-implementation
Worker Turnover is a Persistent Child Welfare Challenge – So is Measuring ItThe QIC-WD team has spent five years working with public child welfare agencies to implement and study efforts to address …, , 2022data-driven-decision-making turnover work-conditions-and-benefits change-implementation
Supervision in a Virtual WorkplaceThe QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. …, 2022supervision workload work-conditions-and-benefits
Addressing the Disconnects Between HR and Child WelfareWhen it comes to efforts to improve workforce outcomes, how would you describe the relationship between human resources (HR) and …2022organizational-culture-and-climate
How Can Public Child Welfare Agencies Get and Keep a Great Workforce?The following tips were compiled based on the experience of QIC-WD sites. They are intended to help child welfare administrators, …, , 2021data-driven-decision-making turnover work-conditions-and-benefits change-implementation
How Can Child Welfare Agencies Leverage Data to Address Important Workforce Questions?Child welfare agencies experience workforce turnover (14-20% annually) that can be costly and result in poorer outcomes for children and …, , 2021data-driven-decision-making turnover work-conditions-and-benefits change-implementation
Communication is Key to SuccessOrganizational communication describes a connection between poor communication, negative attitudes towards the workplace, and decreased worker satisfaction. Conversely, in an …2021organizational-culture-and-climate
Improving the Child Welfare Workforce Through Training: Common Questions and Evidence-Informed Answers from the QIC-WDTraining is often the first intervention child welfare agencies use to address critical workforce development issues. This QIC-Tip aims to …, , , , 2021coaching education-professional-development performance-improvement supervision training
RecruitmentAn overview of recruitment, its value, and how recruitment efforts can be improved., 2020recruitment recruitment-and-selection
Realistic Job PreviewsAn overview of realistic job previews, their value, and how they work., , , , , 2020job-analysis-and-position-requirements recruitment recruitment-and-selection retention screening-and-selection work-conditions-and-benefits
Situational Judgement TestsAn overview of situational judgement tests, what they measure, and their value., , , 2020job-analysis-and-position-requirements recruitment recruitment-and-selection screening-and-selection
Training and Experience EvaluationsAn overview of training and experience evaluations for potential employees, how they are typically measured, and their value., 2020recruitment-and-selection screening-and-selection
Work Sample TestsAn overview of work sample tests, what they measure, and their value., , , 2020job-analysis-and-position-requirements recruitment recruitment-and-selection screening-and-selection
Biodata MeasuresAn overview of biodata measures, or hiring tools that assess a variety of biographical or background data about job candidates. …, , , 2020recruitment-and-selection screening-and-selection turnover work-conditions-and-benefits
Cognitive Ability TestsAn overview of cognitive ability tests, their value, and their challenges., 2020recruitment-and-selection screening-and-selection
Integrity TestsAn overview of integrity tests and their value., 2020recruitment-and-selection screening-and-selection
Emotional Intelligence TestsAn overview of emotional intelligence tests and their value., , , 2020recruitment-and-selection screening-and-selection turnover work-conditions-and-benefits
Job EmbeddednessAn overview of job embeddedness, or the extent to which employees are connected to their jobs through a social web, …, , 2020retention turnover work-conditions-and-benefits
Job Knowledge TestsAn overview of job knowledge tests and their value., , , 2020job-analysis-and-position-requirements recruitment recruitment-and-selection screening-and-selection
HumorAn overview of humor in the workplace., , , , , , 2020burnout leadership mentoring performance-improvement retention supervision work-conditions-and-benefits
Perceptions of Organizational PoliticsAn overview of perceptions of organizational politics, their value, and what contributes to them., , , , , 2020burnout leadership organizational-culture-and-climate retention turnover work-conditions-and-benefits
Perceived Organizational SupportAn overview of perceived organizational support, or employee perceptions regarding the extent to which their employer values their contributions and …, , , , , 2020burnout organizational-culture-and-climate retention turnover vision-mission-and-values work-conditions-and-benefits
Psychological SafetyAn overview of psychological safety in the workplace, its value, what contributes to it and how it can be increased., , , , , , 2020leadership mentoring organizational-culture-and-climate retention supervision work-conditions-and-benefits worker-safety
Psychological CapitalAn overview of psychological capital including its’ four positive psychological resources—efficacy, optimism, hope, and resilience, the value of it and …, 2020retention work-conditions-and-benefits
Job InvolvementAn overview of job involvement, or individual’s psychological identification with their job, its value, and what contributes to it., , 2020retention turnover work-conditions-and-benefits
Employment InterviewsAn overview of employment interviews, what they measure, and their value., , 2020recruitment recruitment-and-selection screening-and-selection
MindfulnessAn overview of mindfulness, how it can be increased, and its impact on workplace outcomes., , 2020leadership retention work-conditions-and-benefits
Diversity TrainingAn overview of diversity training, its value, and how it works., , , 2020advancing-racial-equity education-professional-development inclusivity-racial-equity training
GritAn overview of grit as a personality trait and how it can be improved., 2020leadership work-conditions-and-benefits
Workforce Supports for LGBT EmployeesAn overview of organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster …, , , , , 2020cultural-responsiveness inclusivity-racial-equity organizational-culture-and-climate retention vision-mission-and-values work-conditions-and-benefits
Informal Learning BehaviorsAn overview of informal learning behaviors (self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments), why …, , , , 2020education-professional-development mentoring performance-management supervision training
Organizational SocializationAn overview of organizational socialization, or onboarding, and what strategies are thought to be most effective., 2020organizational-culture-and-climate work-conditions-and-benefits
Psychological Contract BreachAn overview of a psychological contract breach, its importance, and how it can be reduced., , , , , , , , 2020leadership organizational-culture-and-climate performance-improvement recruitment recruitment-and-selection retention supervision vision-mission-and-values work-conditions-and-benefits
Employee EngagementAn overview of employee engagement, what contributes to it, and strategies to improve it., 2020leadership work-conditions-and-benefits
TeleworkAn overview of telework, its value, and the need for additional research., 2020work-conditions-and-benefits workload
Coworker InfluenceAn overview of how a coworker’s influence impacts a given employees’ workplace experience., , , 2020burnout retention turnover work-conditions-and-benefits
Assessment CentersAn overview of assessment centers which measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations …, , , 2020job-analysis-and-position-requirements recruitment recruitment-and-selection screening-and-selection
ThrivingAn overview of thriving in the workplace and what contributes to it., , 2020retention supervision work-conditions-and-benefits
Organizational JusticeAn overview of organizational justice, otherwise known as the extent to which an organization treats people fairly., , , , , , , 2020burnout inclusivity-racial-equity organizational-culture-and-climate performance-improvement retention supervision vision-mission-and-values work-conditions-and-benefits
Occupational CommitmentAn overview of occupational commitment and what contributes to it., , , , , , 2020burnout organizational-culture-and-climate performance-improvement retention supervision vision-mission-and-values work-conditions-and-benefits
Reference ChecksAn overview of reference checks as a hiring tool and their value., , 2020job-analysis-and-position-requirements recruitment-and-selection screening-and-selection
WorkaholismAn overview of workaholism and what contributes to it., 2021work-conditions-and-benefits workload
Emotional LaborAn overview of emotional labor, the management of feelings to create a publicly observable facial and bodily display, and what …, , , , 2021burnout retention supervision turnover work-conditions-and-benefits
Emotional Intelligence TrainingAn overview of emotional intelligence training and its connection to workplace outcomes., , , , 2021education-professional-development leadership performance-improvement supervision training
Union Commitment and ParticipationAn overview of union commitment and participation as well as what contributes to it and its impact on job satisfaction …, 2021retention work-conditions-and-benefits
Public Service MotivationAn overview of public service motivation and what contributes to it., , , 2021recruitment-and-selection retention vision-mission-and-values work-conditions-and-benefits organizational-culture-and-climate
SleepAn overview of sleep and its impact on workplace outcomes., , , 2021burnout retention work-conditions-and-benefits workload
Pre-Training InterventionsAn overview of pre-training interventions and their value., 2021education-professional-development training
GratitudeAn overview of gratitude, how it can be increased, and gratitude interventions., , 2021burnout retention work-conditions-and-benefits
CoachingAn overview of coaching and its value., , 2021coaching performance-improvement supervision
Organizational CynicismAn overview of organizational cynicism and what contributes to it., , , 2021organizational-culture-and-climate retention vision-mission-and-values work-conditions-and-benefits
Training TestsAn overview of training tests, including any form of knowledge assessment intended to gauge learning from training, and their value., 2021education-professional-development training
Pedagogical AgentsAn overview of using lifelike characters presented on a computer screen that guide users through multimedia learning environments, otherwise known …, 2021education-professional-development training
Seductive Details in TrainingAn overview of including seductive details, interesting but unimportant details that are not necessary to achieve the instructional objective, in …, 2021education-professional-development training
After-Action ReviewsAn overview of After-Action Reviews (AAR), a systematic technique that turns a recent event into a learning opportunity through a …, , , , 2021education-professional-development performance-improvement performance-management supervision training
Video FeedbackAn overview of video feedback as a training method., 2021education-professional-development training
Generations in the WorkplaceAn overview of generational differences in the workplace and strategies organizations can take to address it., , , 2021cultural-responsiveness inclusivity-racial-equity supervision workforce-development-planning change-implementation
Abusive SupervisionAn overview of abusive supervision, what contributes to it, and ways to address it., , 2021retention supervision work-conditions-and-benefits
Cultural IntelligenceAn overview of cultural intelligence, the importance of it, and what contributes to it., , , , 2021cultural-responsiveness inclusivity-racial-equity retention supervision work-conditions-and-benefits
Organizational ConstraintsAn overview of work conditions that interfere with an employee’s motivation or ability to perform, otherwise known as work constraints, …, , , 2021organizational-culture-and-climate retention work-conditions-and-benefits workload
WorkloadAn overview of workload and how to improve it., , , 2021burnout retention work-conditions-and-benefits workload
Workplace OstracismAn overview of workplace ostracism and what contributes to it., , , , 2021burnout organizational-culture-and-climate retention supervision work-conditions-and-benefits
Conversational Style in TrainingAn overview of a combination of stylistic strategies to personalize instructional text for learners, otherwise known as conversational styles and …, 2021education-professional-development training
Leadership TrainingAn overview of leadership training and its’ value., , 2021education-professional-development leadership training
Time ManagementAn overview of time management and how to improve it., , , 2021leadership mentoring performance-improvement supervision
Self-Explanation in TrainingAn overview of a process by which learners generate inferences about causal connections or conceptual relationships, otherwise known as self-explanation., 2021education-professional-development training
Signaling in TrainingAn overview of cues that direct learners’ attention to specific instructional content or that emphasize how the content is organized, …, 2021education-professional-development training
Behavior Modeling TrainingAn overview of Behavior Modeling Training (BMT which can be used to train a variety of skills, from interpersonal skills …, , , 2021coaching education-professional-development supervision training
Workplace IncivilityAn overview of workplace incivility and ways to improve it., , , 2022organizational-culture-and-climate retention turnover work-conditions-and-benefits
Diversity and Inclusion ClimatesAn overview of diversity and inclusion climates and how they can be improved., , , , 2022advancing-racial-equity inclusivity-racial-equity organizational-culture-and-climate retention work-conditions-and-benefits
CompensationAn overview of pay and pay satisfaction and its value as well as compensation-related intervention strategies., 2022retention work-conditions-and-benefits
Trainee ReactionsAn overview of trainee reactions to training and its’ uses., 2022education-professional-development training
Political SkillAn overview of the ability to effectively understand others at work, and to use such knowledge to influence others to …, , , , , 2022burnout leadership mentoring retention supervision work-conditions-and-benefits
Learning StylesAn overview of learning styles and their importance., 2022education-professional-development training
Leader Member ExchangeAn overview of the quality of the dyadic relationship formed between a leader and follower, otherwise known as leader member …, , , , 2022leadership performance-improvement retention supervision work-conditions-and-benefits
Transformational LeadershipAn overview of the four facets of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration., 2022leadership supervision
Role StressAn overview of three types of role stress: role ambiguity, role conflict, and role overload., , , , , 2022job-analysis-and-position-requirements recruitment-and-selection retention supervision work-conditions-and-benefits workload
Employee FitAn overview of, compatibility between individuals and organizations, otherwise known as employee fit., , recruitment recruitment-and-selection screening-and-selection
Work Family EnrichmentAn overview of work-family enrichment, work to family enrichment and family to work enrichment., , 2022burnout retention work-conditions-and-benefits
Work Family ConflictAn overview of work-family conflict, work interference with family, and family interference with work., , , 2022burnout retention turnover work-conditions-and-benefits
The Prevention Services Clearinghouse​A database of placement prevention services that are classified as well-supported, supported, promising, or does not currently meet criteria. Family …, , , 2022evidence-based-practice practice-supports prevention-early-intervention education-professional-development
Title IV-E Prevention ProgramAn overview of the Family First Prevention Services Act (FFPSA), Title IV-E Prevention Program, and resources to help guide implementation., , 2021community-engagement practice-supports
Child Welfare Training ToolkitNCSACW developed the Child Welfare Training Toolkit to educate child welfare workers about substance use and co-occurring disorders among families …, , , , n.d.education-professional-development family-centered-practice practice-models practice-supports
National Adoption Competency Mental Health Training InitiativeNTI has developed two state-of-the-art, standardized, web-based trainings to build the capacity of child welfare and mental health professionals in …, , 2022education-professional-development practice-supports trauma-informed-practice
Resiliency Resource GuideThis guide is intended for child welfare professionals implementing a workforce effort to address secondary traumatic stress (STS). This guide …, , , , 2021burnout organizational-culture-and-climate retention supervision work-conditions-and-benefits
AFCARS ReportsThe Adoption and Foster Care Analysis and Reporting System (AFCARS) collects case-level information on all children in foster care and …, , , , 2022change-implementation data-driven-decision-making disproportionality-disparities inclusivity-racial-equity
Rethinking Child Welfare RecruitmentThis brief discusses the current workforce crisis and provides recommendations on ways child welfare programs can enhance their recruitment efforts., , , , , , , , , , , , , , 2022communication education-professional-development inclusivity-racial-equity job-analysis-and-position-requirements organizational-culture-and-climate recruitment recruitment-and-selection retention screening-and-selection university-partnerships work-conditions-and-benefits workforce-development-planning workload change-implementation
Using a Culturally Responsive Leadership Framework: NCWWI 1-page SummaryThe authors developed a culturally responsive leadership framework (CRLF) to address context, distributive leadership, and cultural responsiveness. Examining these elements …, , , , , , , , , , , , , 2022advancing-racial-equity change-implementation community-engagement cultural-responsiveness education-professional-development inclusivity-racial-equity leadership organizational-culture-and-climate supervision training vision-mission-and-values workforce-development-planning
Students’ Experiences of an Anishinaabe-Centered Social Work Education ProgramThis article, which is the second in a series of three, examines the social work education program at the Center …, , , , , , , , 2022advancing-racial-equity cultural-responsiveness education-professional-development inclusivity-racial-equity training tribal-child-welfare university-partnerships
Centering Child Welfare Worker Well-beingThis infographic describes how child welfare organizations can center child welfare worker well-being to better support children and families., , , , , , , , , , , , , 2022advancing-racial-equity burnout education-professional-development inclusivity-racial-equity leadership organizational-culture-and-climate retention supervision training trauma-informed-practice work-conditions-and-benefits workforce-development-planning change-implementation
Safe and Sound: Creating and Nurturing a Culture of SafetyThis flyer provides an overview of the New Jersey Safe and Sound Culture, including definitions of the Five Rs of …, , , , , , , 2021communication inclusivity-racial-equity leadership organizational-culture-and-climate system-reform trauma-informed-practice vision-mission-and-values workforce-development-planning change-implementation
Holding Retention Reviews: NCWWI 1-page SummaryThis product summarizes how leaders can use retention reviews to collect ideas on how to improve employees’ work experiences and …, , , , , , , 2022burnout leadership organizational-culture-and-climate retention supervision turnover work-conditions-and-benefits
How Hope and Resilience Can Lower Burnout Among Child Welfare Workers: NCWWI 1-page SummaryBurnout is a significant concern among child welfare professionals, leading to high turnover and reducing service quality. This document summarizes …, , , , , , , 2022burnout organizational-culture-and-climate retention trauma-informed-practice turnover vision-mission-and-values work-conditions-and-benefits
How Peer Support Can Reduce Burnout and Improve Worker Well-beingThis infographic describes how peer support can reduce burnout and improve worker well-being, including how organizations can champion peer support …, , , , , , , , , , , , 2022burnout coaching education-professional-development leadership mentoring organizational-culture-and-climate retention supervision training turnover work-conditions-and-benefits
America Needs All of Us: A Toolkit for talking about bias, race, and changeThis toolkit was created to be a communications resource for those working in the field of immigration and immigrant integration. …, , 2021communication community-engagement leadership
Are We There Yet? A Communications Evaluation GuideThis guide explores current practices in evaluating communications as well as the challenges faced by today’s professionals., , 2008communication community-engagement leadership
Finding and Reaching the Audience for Your Narrative ProjectThis worksheet supports finding and reaching an audience for your narrative project by exploring “who, what, and where” (i.e., who …, , 2019communication community-engagement leadership
Measuring Narrative Change: Understanding Progress and Navigating ComplexityThis brief explores the concepts that underlie narrative change work and what these mean for measurement; think more about measuring …, , 2021communication community-engagement leadership
Word Force Messaging WorksheetThis worksheet is a tool to help identify messages for an op-ed that support one’s long term narrative goals., , communication community-engagement leadership
Narrative Change: A Working Definition (and Some Related Terms)This brief provides a list of definitions of terms related to narrative change., , 2019communication community-engagement leadership
Persuasive Storytelling: Discover the power of your personal storyThis guide provides tools to support individuals in telling their personal stories., , communication community-engagement leadership
Storytelling as a Catalyst for Systems ChangeThis brief provides a high-level overview of how storytelling can move systems change., , 2018communication community-engagement leadership
The Irresistible Power of Storytelling as a Strategic Business ToolThis article from the Harvard Business Review explains why storytelling is a powerful tool that can inspire others to action., , 2014communication community-engagement leadership
ICWA Active EffortsThis brief by the Capacity Building Center for Tribes provides an explanation of Active Efforts as they relate to the …, , , , 2022community-engagement evidence-based-practice inclusivity-racial-equity practice-supports tribal-child-welfare education-professional-development
ICWA Placement PreferencesThis brief from the Capacity Building Center for Tribes explains the law and regulations for following preferred placement preferences with …, , , , 2022community-engagement evidence-based-practice inclusivity-racial-equity practice-supports tribal-child-welfare education-professional-development
ICWA Online Guide: Qualified Expert WitnessThis brief from the Capacity Building Center for Tribes explains the role of Qualified Expert Witnesses (QEW) in ICWA cases. …, , , , 2022community-engagement evidence-based-practice inclusivity-racial-equity practice-supports tribal-child-welfare education-professional-development
ICWA Inquiry and NotificationThis overview from the Capacity Building Center for Tribes explains the process for inquiry and notification in ICWA cases and …, , , , 2022community-engagement evidence-based-practice inclusivity-racial-equity practice-supports tribal-child-welfare education-professional-development
Learning, Leading, Changing: Engaging Emerging Leaders as a Retention StrategyHeld on May 26, 2022, this learning exchange focused on how universities and agencies engage social work students and graduates …, , , , , , , 2022cultural-responsiveness education-professional-development leadership mentoring retention university-partnerships workforce-development-planning inclusivity-racial-equity supervision work-conditions-and-benefits change-implementation
American Indian/Alaska Natives Curriculum Content Evaluation GuideIn keeping with the Council on Social Work Education’s competency-based education standards and social work competencies this curriculum content guide …, , , , , , 2022community-engagement cultural-responsiveness education-professional-development inclusivity-racial-equity tribal-child-welfare university-partnerships
Overrepresentation of Black Children in Child Welfare: NCWWI 1-page SummaryThis document summarizes a systematic review that confirmed racial disparities and overrepresentation of Black youth, ages 10-17, involved with the …, , , , , 2022data-driven-decision-making disproportionality-disparities inclusivity-racial-equity system-reform change-implementation
Leadership Academy Evaluation GuideThis guide provides an overview of evaluation activities and resources that a state, county, tribal, or private child welfare agency …, , , , , 2022change-implementation continuous-quality-improvement data-driven-decision-making leadership workforce-development-planning
Learning, Leading, Changing: Advancing Workplace EquityThis learning exchange, held on April 19, 2022, focused on how participants can advance workplace equity in child welfare. Panelists …, , , , , , , , , , 2022advancing-racial-equity change-implementation data-driven-decision-making education-professional-development inclusivity-racial-equity leadership organizational-culture-and-climate retention university-partnerships workforce-development-planning work-conditions-and-benefits
Learning, Leading, Changing: Collaborating to Enhance ICWA Knowledge and PracticeHeld on March 21, 2022, this learning exchange focused on enhancing knowledge and understanding of ICWA and tribal sovereignty through …, , , , , , 2022advancing-racial-equity community-engagement cultural-responsiveness education-professional-development tribal-child-welfare university-partnerships inclusivity-racial-equity
Healing GuidebookThis guidebook provides practical tips & tools for working with children and youth who have experienced trauma (and for the …, , , , 2018burnout organizational-culture-and-climate practice-supports trauma-informed-practice work-conditions-and-benefits
Calculating TurnoverIn this video, Megan Paul, QIC-WD Workforce Team Lead, discusses how to calculate turnover in a child welfare agency., , , 2017change-implementation data-driven-decision-making retention workforce-development-planning work-conditions-and-benefits
The Indian Self-Determination Act and Social Work PracticeThis infographic describes how the Indian Self-Determination and Education Assistance Act (ISDEAA) applies to child welfare social work practice with …, , , , , , 2022change-implementation cultural-responsiveness education-professional-development tribal-child-welfare university-partnerships inclusivity-racial-equity
Indian Child Welfare TimelineThis infographic provides a timeline for Indian Child Welfare from 1820 to present, , , , , 2022change-implementation community-engagement education-professional-development tribal-child-welfare
Advancing Equity and Inclusion Through the Child and Family Services ReviewsThis document provides guidelines and suggestions for how to integrate a focus on equity and inclusion into the stages and …, , , , , 2022advancing-racial-equity change-implementation continuous-quality-improvement data-driven-decision-making disproportionality-disparities inclusivity-racial-equity
Parenting in Racially and Culturally Diverse Adoptive FamiliesThis fact sheet provides information to help families support their child in developing a healthy racial and cultural identity and …2021cultural-responsiveness inclusivity-racial-equity
Maintaining Cultural ConnectionsIdentity is one of the seven lifelong core issues in adoption. Connecting with cultural roots is crucial for a child’s …2020cultural-responsiveness inclusivity-racial-equity
Preparing Families for Racially and Culturally Diverse AdoptionsSome families need additional information and support to help them raise children from a different racial or cultural background. These …, 2020cultural-responsiveness inclusivity-racial-equity
What Did Child Welfare Learn from 2020: upEnding Systemic RacismThis podcast episode is part of a series that examines what the child welfare field learned during 2020. It features …, , 2021advancing-racial-equity change-implementation inclusivity-racial-equity
Reimagining Child Welfare: Oregon’s Vision for TransformationThis podcast episode features one jurisdiction moving from discussion to action. Oregon’s Child Welfare Division has released its Vision for …2021change-implementation
We Are Child Welfare Campaign: Leadership Tool Kit ActivityThis activity will help you to improve public perceptions of the organization and build deeper consensus with the public by …, , , , , 2022change-implementation communication community-engagement leadership leadership-toolkit-activities
Town Hall Meeting: Leadership Tool Kit ActivityThis activity will help you to improve understanding of the political situation as it relates to the program by bringing …, , , 2022change-implementation leadership leadership-toolkit-activities
Costing Out Turnover: Leadership Tool Kit ActivityThis activity will help you to assess the justification for a retention program by evaluating the costs of turnover. It …, , , 2022change-implementation leadership leadership-toolkit-activities
What’s My Conflict Style: Leadership Tool Kit ActivityThis activity will help you to become aware of your conflict management style and how it potentially influences conflictual situations. …, , , 2022change-implementation leadership leadership-toolkit-activities
Regulate the Conflict Temperature: Leadership Tool Kit ActivityThis activity will help you to encourage creative tension with a group (e.g., team, organization) by implementing strategies to bring …, , , 2022change-implementation leadership leadership-toolkit-activities
Structured Sharing: Leadership Tool Kit ActivityThis activity will help you to build consensus in a group by influencing and negotiating through use of structured sharing …, , , 2022change-implementation leadership leadership-toolkit-activities
Seeking to Understand: Leadership Tool Kit ActivityThis activity will help you to gain a more thorough understanding of alternative viewpoints and the rationale behind them. It …, , , 2022change-implementation leadership leadership-toolkit-activities
Applying a Political Perspective: Leadership Tool Kit ActivityThis activity will help you to understand how political perspectives affect the organization’s functioning and reality. It is a part …, , , 2022change-implementation leadership leadership-toolkit-activities
Agency Shadow Tour: Leadership Tool Kit ActivityThis activity will help you to increase sensitivity to and respect for others by becoming better acquainted with people at …, , , 2022change-implementation leadership leadership-toolkit-activities
Solutions in Rounds: Learning Circles: Leadership Tool Kit ActivityThis activity will help you to engage in a dialogue to identify and analyze relevant unit or organization issues and …, , , 2022change-implementation leadership leadership-toolkit-activities
Dissecting a Decision: Leadership Tool Kit ActivityThis activity will help you to improve decision-making by studying a previously made decision, the decision-making process, and the impact …, , , 2022change-implementation leadership leadership-toolkit-activities
Tech-Out Planning & Organizing: Leadership Tool Kit ActivityThis activity will help you to use technology to plan and organize a project or initiative to increase communication and …, , , 2022change-implementation leadership leadership-toolkit-activities
Data Storytelling: Leadership Tool Kit ActivityThis activity will help you to capture the story behind the data and facilitate the connection between the staff’s work …, , , 2022change-implementation leadership leadership-toolkit-activities
Data Comparison: Leadership Tool Kit ActivityThis activity will help you to understand data more holistically by comparing differences among unit, office, or county and then …, , , 2022change-implementation leadership leadership-toolkit-activities
Dig Deeper in Data: Leadership Tool Kit ActivityThis activity will help you to understand the significance of organization data for improving outcomes. It is a part of …, , , 2022change-implementation leadership leadership-toolkit-activities
Jump-Start Diversity Initiative: Leadership Tool Kit ActivityThis activity will help you to foster a more diverse workplace. It is a part of the NCWWI Leadership Tool …, , , 2022change-implementation leadership leadership-toolkit-activities
Diversity Assessment: Leadership Tool Kit ActivityThis activity will help you to become aware of strategies to diversify your program, unit, division, or organization. It is …, , , 2022change-implementation leadership leadership-toolkit-activities
Privilege Walk: Leadership Tool Kit ActivityThis activity will help you to understand privilege and explore the ways it is experienced based on being a member …, , , 2022change-implementation leadership leadership-toolkit-activities
Is Yours a Learning Organization?: Leadership Tool Kit ActivityThis activity will help you to build an organizational culture that promotes and supports learning. It is a part of …, , , 2022change-implementation leadership leadership-toolkit-activities
Taking it Higher: Elevating Morale: Leadership Tool Kit ActivityThis activity will help you to applaud resilience within the unit, division, or organization through a strategic approach to improving …, , , 2022change-implementation leadership leadership-toolkit-activities
Why People Stay Interviews: Leadership Tool Kit ActivityThis activity will help you to understand why people stay with the organization, especially how they overcame obstacles to remain. …, , , 2022change-implementation leadership leadership-toolkit-activities
Way to Go!: Leadership Tool Kit ActivityThis activity will help you to validate employees’ efforts through a formal reward and recognition program. It is a part …, , , 2022change-implementation leadership leadership-toolkit-activities
Building Resiliency: Leadership Tool Kit ActivityThis activity will help you to increase awareness of how to build resiliency and provide resources and information to staff. …, , , 2022change-implementation leadership leadership-toolkit-activities
Group Learning Club: Leadership Tool Kit ActivityThis activity will help you to create a culture of continuous learning. It is a part of the NCWWI Leadership …, , , 2022change-implementation leadership leadership-toolkit-activities
Welcome Aboard!: Leadership Tool Kit ActivityThis activity will help you to model interpersonal relations by developing a program exhibiting an inclusive, hospitable, and friendly environment. …, , , 2022change-implementation leadership leadership-toolkit-activities
The Sunny Side: Strengths Assessment: Leadership Tool Kit ActivityThis activity will help you to assess strengths within your organization so you understand areas that are lacking and/or build …, , , 2022change-implementation leadership leadership-toolkit-activities
Team Scorecard: Leadership Tool Kit ActivityThis activity will help you to apply competencies to facilitate improved cooperation and goal orientation. It is a part of …, , , 2022change-implementation leadership leadership-toolkit-activities
Team Building/Team Unifying: Leadership Tool Kit ActivityThis activity will help you to apply competencies in fostering team cohesion and motivation. It is a part of the …, , , 2022change-implementation leadership leadership-toolkit-activities
My Flexibility Quotient: Leadership Tool Kit ActivityThis activity will help you to assess your ability to change and be open to new information and changing conditions. …, , , 2022change-implementation leadership leadership-toolkit-activities
Best Practice Approach Lunch & Learn: Leadership Tool Kit ActivityThis activity will help you to explore new ideas and innovations to address organization issues. It is a part of …, , , 2022change-implementation leadership leadership-toolkit-activities
Technology Transfer: Leadership Tool Kit ActivityThis activity will help you to explore the latest innovations in technology and their application to the organization. It is …, , , 2022change-implementation leadership leadership-toolkit-activities
Child Welfare in the News: Leadership Tool Kit ActivityThis activity will help you to consider current issues and trends relevant to child welfare in the United States and …, , , 2022change-implementation leadership leadership-toolkit-activities
Upside Down, Inside Out: Leadership Tool Kit ActivityThis activity will help you to develop new insights by analyzing and reviewing existing tasks, activities, and systems. It is …, , , 2022change-implementation leadership leadership-toolkit-activities
Implementation Science Applied: Leadership Tool Kit ActivityThis activity will help you to apply implementation science to a current initiative, program, policy, or practice to plan and …, , , 2022change-implementation leadership leadership-toolkit-activities
Listening to the Family Voice: Leadership Tool Kit ActivityThis activity will help you to develop new insights about organization programs to promote innovative practice. It is a part …, , , 2022change-implementation leadership leadership-toolkit-activities
Got Change?: Leadership Tool Kit ActivityThis activity will help you to understand an individual’s or team’s readiness for change, bring awareness to the process, promote …, , , 2022change-implementation leadership leadership-toolkit-activities
Through an Adaptive Lens: Leadership Tool Kit ActivityThis activity will help you to analyze an issue through an adaptive lens to more thoroughly understand an issue situation …, , , 2022change-implementation leadership leadership-toolkit-activities
Purposeful Mission and Vision Integration: Leadership Tool Kit ActivityThis activity will help you to reinforce that all organization initiatives are connected to the organization’s vision and mission. It …, , , 2022change-implementation leadership leadership-toolkit-activities
Logic Modeling: Leadership Tool Kit ActivityThis activity will help you to think through how an initiative will achieve its ultimate goal through an incremental process. …, , , 2022change-implementation leadership leadership-toolkit-activities
Living By The Code: Leadership Tool Kit ActivityThis activity will help you to understand how the Social Work Code of Ethics manifests in organization behavior. It is …, , , 2022change-implementation leadership leadership-toolkit-activities
Values Assessment: Leadership Tool Kit ActivityThis activity will help you to compare personal and organization values to better understand and align values. It is a …, , , 2022change-implementation leadership leadership-toolkit-activities
My Vision Statement: Leadership Tool Kit ActivityThis activity will help you to understand your personal leadership vision so you can manifest it more intentionally through leadership …, , , 2022change-implementation leadership leadership-toolkit-activities
Host Racial Equity Deep Discussion: Leadership Tool Kit ActivityThis activity will help you to facilitate deep discussions about racial equity leading to action. It is a part of …, , , 2022change-implementation leadership leadership-toolkit-activities
Dial in a New Communication Channel: Leadership Tool Kit ActivityThis activity will help you to employ new communication channels to increase transparency and information sharing. It is a part …, , , , 2022change-implementation communication leadership leadership-toolkit-activities
Reflecting on Racial Equity and InclusionThese short (one minute or less) videos provide reflection questions and link to a racial equity and inclusion resource. We …, , , , , 2022advancing-racial-equity cultural-responsiveness disproportionality-disparities inclusivity-racial-equity system-reform change-implementation
Self Care By Example: Leadership Tool Kit ActivityThis activity will help you model self-care to others. It is a part of the NCWWI Leadership Tool Kit., , , 2022change-implementation leadership leadership-toolkit-activities
Learning & Living Leadership Tool KitThis tool kit is your opportunity to develop and practice your leadership skills so that you can positively impact children, …, , , , 2022adaptive-leadership coaching leadership training supervision education-professional-development
Top 10 Self-Care Resources of 2021Click the links to access the top 10 self-care resources shared on NCWWI social media during 2021, , 2021burnout work-conditions-and-benefits
Intentional Inclusion: Creating Equity in the Workplace Child welfare systems should foster a healthy organizational culture and climate and improve the well-being of the child welfare workforce. …, , , 2021advancing-racial-equity inclusivity-racial-equity system-reform workforce-development-planning change-implementation
Everyday Workplace Discrimination: NCWWI 1-page SummaryUtilizing the Psychological Stressor-Strain theory, this study assessed the associations between everyday workplace discrimination, racial/ethnic identities, and psychological well-being among …, , , , , 2021advancing-racial-equity disproportionality-disparities inclusivity-racial-equity organizational-culture-and-climate
How Case Severity and Workplace Resources Impact Worker Retention: NCWWI 1-page SummaryThis document summarizes a study that used survey and administrative data from 485 Oregon Department of Human Services caseworkers to …, , , 2021retention workforce-development-planning work-conditions-and-benefits change-implementation
Pandemic Posed Challenges, but also Created Opportunities for Agencies to Enhance Future OperationsThis report from the US Government Accountability Office (GAO) examines how child welfare agencies responded to the COVID-19 pandemic and …, , 2021change-implementation practice-supports work-conditions-and-benefits
Active Efforts: Public Child Welfare ICWA Best Practices: NCWWI 1-page SummaryThis 1-pager defines and explains active efforts according to the 2016 Bureau of Indian Affairs (BIA) final rule. Information includes …, , , 2021practice-supports tribal-child-welfare
Child Welfare Systems Change: NCWWI Advisory Board RecommendationsThe NCWWI Advisory Board was charged to “reimagine” the child welfare system by focusing on promoting child and family well-being. …, , , 2022change-implementation system-reform vision-mission-and-values organizational-culture-and-climate
Empowering the Child Welfare Workforce and its Emerging LeadersOn September 28, 2021. a panel hosted by NCWWI and CWLA presented helpful steps that emerging leaders can take to …, 2021leadership
A Checklist for Emerging LeadersThis document provides tips and resources to promote the development of emerging leaders’ critical leadership skills, and ways child welfare …, , 2021education-professional-development leadership
Key Takeaways from Building a Resilient Workforce to Address Trauma and Enhance Well-being: Connecting to Cultural WaysThis document lists the key takeaways identified by participants in the NCWWI Discussion Series event, Building a Resilient Workforce to …, 2021cultural-responsiveness inclusivity-racial-equity
A Holistic Framework for Child Welfare Worker Well Being: NCWWI 1-page SummaryThis document describes a holistic child welfare worker well-being framework, identifies the three key dimensions that make up worker well-being …, 2021organizational-culture-and-climate
Trauma Informed Yoga & MindfulnessThis infographic shows how to use mindfulness to improve our relationships, daily interactions, and reactions to trauma., 2021trauma-informed-practice
Key Takeaways from Building a Resilient Workforce to Address Trauma and Enhance Well-being: Supporting Self-Care at the System LevelThis document lists the key takeaways identified by participants in the NCWWI Discussion Series event, Building a Resilient Workforce to …, 2021organizational-culture-and-climate
Decolonizing Tribal Child Welfare: NICWA’s Culturally Based Review Process to Support Tribal Child Welfare RedesignThis PowerPoint presentation defines and describes why decolonizing child welfare is important, highlights  Touchstones of Hope, and explains NICWA’s approach …2021tribal-child-welfare
The Indian Child Welfare Act: A Primer for Child Welfare ProfessionalsThe Indian Child Welfare Act (ICWA) of 1978 is one of the key components to protecting the rights and culture …2021tribal-child-welfare
DisproportionalityThis section of the Child Welfare Information Gateway includes issues such as overrepresentation in the child welfare system, underrepresentation in …, 2021disproportionality-disparities inclusivity-racial-equity
Racial Equity Resources for Child Welfare SystemsThis webpage lists resources about implementing anti-racism practices and working with diverse populations at a systems level., 2021advancing-racial-equity inclusivity-racial-equity
Racial Equity Resources for Child Welfare ProfessionalsThis website lists resources to support child welfare and related professionals in recognizing individual biases and dismantling systemic racism., 2021advancing-racial-equity inclusivity-racial-equity
Child Welfare Practice to Address Racial Disproportionality and DisparityThis bulletin provides a brief overview of the problem of racial and ethnic disproportionality and disparity in the child welfare …, , , 2021advancing-racial-equity disproportionality-disparities inclusivity-racial-equity organizational-culture-and-climate
Social Work Degrees Are Leading the Child Welfare Workforce: NCWWI 1-page SummaryThis 1-pager provides a summary of the research on how individuals with social work degrees perform in child welfare., 2021education-professional-development
Key Takeaways from Building a Resilient Workforce to Address Trauma and Enhance Well-being: Understanding Moral DistressThis document lists the key takeaways identified by participants in the NCWWI Discussion Series event, Building a Resilient Workforce to …, 2021organizational-culture-and-climate
Racial Equity Meeting Checklist (ACS)The purpose of this checklist is to self-reflect and achieve an equity lens before any staff interaction and meetings (including …2020advancing-racial-equity inclusivity-racial-equity
Native Land Territory AcknowledgementTerritory acknowledgement is a way that people insert an awareness of Indigenous presence and land rights in everyday life. This …, 2021tribal-child-welfare
Native Land Territory AcknowledgementTerritory acknowledgement is a way that people insert an awareness of Indigenous presence and land rights in everyday life. This …, 2021advancing-racial-equity inclusivity-racial-equity
Tool for Building Stamina in Anti-Racism Practice: Moving from Protection to ConnectionThis Tool for Building Stamina (inspired by Robin DiAngelo’s book, White Fragility* and grounded in our understanding of the biology …2021advancing-racial-equity inclusivity-racial-equity
Advancing Racial Equity Webinar Series Discussion GuideThe Advancing Racial Equity webinar series takes an in-depth look at racism as a driving force of the social determinants …2021advancing-racial-equity inclusivity-racial-equity
The Path to Racial Equity in Child Welfare: Valuing family and communityThis policy summit report provides a history of racial equity in child welfare nad includes policy recommendations for reform.2021advancing-racial-equity inclusivity-racial-equity
How did the blind removal process in Nassau County, N.Y., reduce disparity among children entering care?This brief describes how Nassau County, NY reduced disparity among children entering foster care by implementing a blind removal process.2021advancing-racial-equity inclusivity-racial-equity
How can child welfare leaders and providers reimagine support for children and families?Child welfare systems across the country are looking for opportunities to move upstream and offer proactive support to children and …2021leadership
How can child welfare leaders and providers reimagine support for children and families?Child welfare systems across the country are looking for opportunities to move upstream and offer proactive support to children and …2021system-reform change-implementation
How have counties in New York approached implementation of casework teaming?In this brief, New York State Office of Children and Family Services (OCFS) caseworker staff, as well as supervisors who …2021organizational-culture-and-climate
What has been New York’s experience with casework teaming?For more than a decade, the New York State Office of Children and Family Services (OFCS) has implemented casework teaming …2021organizational-culture-and-climate
How do some child protection agencies approach coaching?The following jurisdictional snapshots spotlight 12 different state, county, and national models and approaches to coaching child protection agency staff.2021coaching supervision
Tanam Awaa Our Community’s Work: Trauma-Informed Benchbook for Tribal Justice SystemsThis benchbook for tribal justice systems covers topics of historical trauma and how it can be overcome through healing models …2021tribal-child-welfare
Tanam Awaa Our Community’s Work: Trauma-Informed Benchbook for Tribal Justice SystemsThis benchbook for tribal justice systems covers topics of historical trauma and how it can be overcome through healing models …2021trauma-informed-practice
Learning to Speak Up for Equity In the WorkplaceThis article addresses common fears surrounding speaking up for equity in the workplace and how to overcome them., 2019advancing-racial-equity inclusivity-racial-equity
Equity vs. Equality: What’s the Difference?This article outlines the nuances between equity and equality, with examples of each along with other similar concepts. It also …, 2020advancing-racial-equity inclusivity-racial-equity
Key Takeaways from Building a Resilient Workforce to Address Trauma and Enhance Well-being: Leveraging Key PartnershipsThis document lists the key takeaways identified by participants in the NCWWI Discussion Series event, Building a Resilient Workforce to …, 2021community-engagement
Intersectionality in Child Welfare InfographicThis infographic describes intersectionality in child welfare, why racial equity is not enough, and how to improve the system for …, 2021cultural-responsiveness inclusivity-racial-equity
Racism as Trauma: NCWWI 1-page SummaryThis document examines results from a study exploring the experiences of 13 Indigenous child protection practitioners in Queensland, Australia, working …, 2021cultural-responsiveness inclusivity-racial-equity
Key Takeaways from Building a Resilient Workforce to Address Trauma and Enhance Well-being: Operational workforce supportsThis document lists the key takeaways identified by participants in the NCWWI Discussion Series event, Building a Resilient Workforce to …, 2021organizational-culture-and-climate
Supporting Transition to Work as a Child Welfare Retention StrategyThis infographic describes how to support graduates’ transition to work as a child welfare retention strategy., 2021education-professional-development
Introducing the Comprehensive Organizational Health Assessment (COHA)This one minute video introduces the COHA to Workforce Excellence Sites. It also serves as an example for other sites …, 2021workforce-development-planning change-implementation
Introducing the Tribal Comprehensive Organizational Health Assessment (TCOHA)This short video introduces the TCOHA to Tribal Workforce Excellence Sites. It also serves as an example for other sites …, 2021workforce-development-planning change-implementation
Preparing the Child Welfare Workforce: NCWWI 1-page SummaryThis document summarizes a ten-year retrospective study of a child welfare stipend program involving four university social work programs in …, 2021university-partnerships education-professional-development
Task Force on Native Americans in Social Work Education Final Report: Status of Native Americans in Social Work Higher EducationThis report compiles the work of two projects launched by the Council on Social Work Education (CSWE) to move forward …2010tribal-child-welfare
What We Have Been GiftedThis hour long documentary focuses on the lives and culture of the people that make up the Leech Lake Band …2009tribal-child-welfare
Using the Secondary Traumatic Stress Core Competencies in Trauma-Informed SupervisionDiscusses the importance of quality supervision that organizations can provide to staff members at risk for secondary traumatic stress (STS). …2018trauma-informed-practice
Stress and the Child Welfare Workforce: Recognizing Signs of Secondary Traumatic StressThis webpage outlines the different types of stressors child welfare workers may be exposed to in their everyday work, as …2018trauma-informed-practice
Staff Performance and Retention: Using a Trauma LensSecondary traumatic stress (STS) can have a significant impact on child welfare professionals, their agencies, and ultimately on outcomes for …2015trauma-informed-practice
Building a Multi-system Trauma-informed CollaborativeThis guide provides an overview of the types, prevalence, and effects of trauma and its implications for child-serving systems along …2019trauma-informed-practice
Tool for Building Stamina in Anti-Racism Practice: Moving from Protection to ConnectionThis Tool for Building Stamina (inspired by Robin DiAngelo’s book, White Fragility* and grounded in an understanding of the biology …2020cultural-responsiveness inclusivity-racial-equity
Paying Attention to White Culture and Privilege: A Missing Link to Advancing Racial EquityThis article shares the authors’ observations of patterns of behavior by whites and people of color as we have experienced …2014advancing-racial-equity inclusivity-racial-equity
Racial Equity Toolkit to Assess Policies, Initiatives, Programs, and Budget Issues“The Racial Equity Toolkit lays out a process and a set of questions to guide the development, implementation and evaluation …2012advancing-racial-equity inclusivity-racial-equity
A Toolkit for Centering Racial Equity Within Data IntegrationThis body of work seeks to encourage shifts of awareness and practice, by centering racial equity and community voice within …2020advancing-racial-equity inclusivity-racial-equity
Key Equity Terms and Concepts: A Glossary for Shared UnderstandingDeveloping a shared language for thoughtful discussion about equity is critical for all of our work. This glossary of key …2019advancing-racial-equity inclusivity-racial-equity
Addressing Disproportionality and Disparities in Child Welfare through Organizational Effectiveness Practice“The purpose of this document is to present how APHSA’s Organizational Effectiveness Department proposes to work with agencies that are …2009disproportionality-disparities inclusivity-racial-equity
Cultural ResponsivenessResources to help workers, agencies, and systems better understand and enhance their cultural competence. Includes information on working with children, …2021cultural-responsiveness inclusivity-racial-equity
Diverse Populations and CommunitiesChild welfare professionals across the country work with children, youth, and families from varied backgrounds and communities with their own …2021cultural-responsiveness inclusivity-racial-equity
To Transform Child Welfare, Take Race Out of the EquationIn this eye-opening talk about the impact of race and neighborhood on foster-care decisions, social worker Jessica Pryce shares a …2018disproportionality-disparities inclusivity-racial-equity
Trauma-Informed Organizational Change ManualThe purpose of the manual is to guide organizations and systems in planning for, implementing and sustaining a trauma-informed organizational …2021trauma-informed-practice
Advancing Inclusivity by Caucusing: NCWWI 1-page SummaryThis document summarizes experiences successfully implementing racial identity-based caucusing in an MSW program social justice class at a large public …, 2021advancing-racial-equity inclusivity-racial-equity
Resource List: Free, Online Training for Child Welfare StaffThis resource list identifies organizations that offer training activities with defined learning objectives that may include a range of modalities, …, 2021training education-professional-development
One Journey: National Child Welfare Workforce Institute Racial Equity TeamThis document describes how and why NCWWI created a Racial Equity Team. It includes considerations for developing and structuring the …, 2021advancing-racial-equity inclusivity-racial-equity
Moral Distress: NCWWI 1-page SummaryThis summary describes the findings of a study that examined moral distress experiences among 1,879 public child welfare caseworkers and …, 2021organizational-culture-and-climate
Showing Up Makes All The DifferenceDuring the 2020 Child Welfare Worker Recognition Event, National Child Welfare Advocate, Courtney Canova, gave an inspirational talk on how …, 2021work-conditions-and-benefits
Thank You for Showing UpDuring the 2020 Child Welfare Worker Recognition Event, National Child Welfare Advocate, Victor Sims, gave an inspirational talk on how …, 2021work-conditions-and-benefits
University Partnership Transition to Work StrategiesThis document lists strategies to support transition to work and the long-term retention of traineeship graduates., 2021university-partnerships education-professional-development
Preventing Early Departures Among the Child Welfare Workforce: NCWWI 1-page SummaryEarly caseworker departures can have far-reaching consequences for agencies, leaving families feeling uncertain and wasting hiring and training resources. This …, 2020retention work-conditions-and-benefits
Effective Training for Trauma Informed Care: NCWWI 1-page SummaryThis study explores how the Tennessee Department of Children’s Services, in partnership with Vanderbilt University, improved its trauma-informed approach by …, 2020trauma-informed-practice
Innovations Exchange Participant Summary on Education and Professional DevelopmentThis document contains the feedback and recommendations from participants of the November 17, 2020, NCWWI Innovations Exchange on Education and …, 2020education-professional-development
Critical Workforce Needs 2020This document provides an overview of cricital workforce needs across both public and tribal child welfare programs and organized using …, 2020workforce-development-planning change-implementation
COVID-19 Workforce Needs Assessment (WNA) Cross site Report For Workforce Excellence Public Child Welfare SitesThis report provides the results of the Coronavirus-19 Workforce Needs Assessment (COVID-19 WNA) that was conducted in two state and …, 2020workforce-development-planning change-implementation
Child Welfare CAN Address BurnoutThis infographic presents data on who experiences burnout, what predicts it, and how child welfare organizations can address it., 2020organizational-culture-and-climate
Innovations Exchange Participant Summary on Culture Climate, Work Conditions and BenefitsThis document contains the feedback and recommendations from participants of the October 20, 2020, NCWWI Innovations Exchange on Culture, Climate, …, 2020organizational-culture-and-climate
Peer Support and Workforce Retention: NCWWI 1-page SummaryThis article explores how different types of peer support are associated with staff retention. The study is based on data …, 2020turnover work-conditions-and-benefits
Innovations Exchange Participant Summary on Practice SupportsThis document contains the feedback and recommendations from participants of the September 22, 2020, NCWWI Innovations Exchange on Practice Supports., 2020practice-supports
Moderating Abusive Supervision: NCWWI 1-page SummaryThis document summarizes a study that explored factors related to teaming to see if they buffered the negative consequences of …, 2020supervision
Implications of Mindfulness-Informed Interventions for Trauma-Focused Practice: NCWWI 1-page SummaryThis document summarizes a study of mindfulness training sessions for parents which showed how integrating mindfulness interventions that target stress …, 2020trauma-informed-practice
Leadership Competency Framework GuideThe National Child Welfare Workforce Institute’s (NCWWI) Leadership Competency Framework, updated in 2020, provides a model to develop, guide, and …, 2020leadership
2020 Child Welfare Recognition Event “I am…” Participant ResponsesThis document lists participant responses to an activity that asked them to complete the sentences, “I am a leader beacuse…”, …, 2020workforce-development-planning change-implementation
What Child Welfare Workers Need in a PandemicThis infographic summarizes a Workforce Needs Assessment conducted with four public child welfare agencies during COVID-19 and provides three areas …, 2020practice-supports
Innovations Exchange Participant Summary on Racial Equity, Inclusion, and Community EngagementThis document contains the feedback and recommendations from participants of the August 18, 2020, NCWWI Innovations Exchange on Inclusivity, Racial …, 2020advancing-racial-equity inclusivity-racial-equity
Comprehensive Organizational Health Assessment Public Workforce Excellence Sites Cross-Site Summary ReportThis is a cross-site summary report of results from NCWWI’s four public (two county and two state) Workforce Excellence (WE) …, 2020workforce-development-planning change-implementation
Innovations Exchange Participant Summary on Leadership and SupervisionThis document contains the feedback and recommendations from participants of the July 21, 2020, NCWWI Innovations Exchange on Leadership and …, 2020supervision
What You Can Do InfographicAll of us must work together to build and sustain a climate where child welfare professionals can do their best …, 2020community-engagement
NCWWI Communications Guide: How to Advance Organizational Goals through Effective Messaging, Storytelling, and Public RelationsThe NCWWI Communications Guide (the Guide) helps child welfare programs’ initiate or improve their existing communications strategies to build public …, , , , 2020change-implementation communication community-engagement leadership
Virtual Social Work Trainer Overview with Learning SuggestionsThis document provides an overview of the University of Utah’s Virtual Social Work Trainer, including information on how to use …2020training education-professional-development
Technology Supports for the Workforce: Webinar Chatlog SummariesParticipant ideas and resources from the NCWWI webinar Supporting the Virtual Workforce: Using Social Media and Technology to Engage Children, …, 2020practice-supports
Developing the Workforce: Webinar Chatlog SummaryParticipant ideas and resources from the NCWWI webinars Supporting the Virtual Workforce: Converting Classroom Training from In-Person to Online and …, 2020work-conditions-and-benefits
Caring for the Workforce: Webinar Chatlog SummaryParticipant ideas and resources from the NCWWI Supporting the Virtual Workforce webinars Virtual Supervision; Well-Being; and Physical, Emotional, and Psychological …, 2020work-conditions-and-benefits
Using Smart Phones as Practice Support: NCWWI 1-page SummaryThe summary describes how a smartphone app helped reinforce content from a training program for resource caregivers* on the use …, 2020practice-supports
Virtual Training IcebreakersThis document lists 10 icebreakers that can be used during virutal training., 2020training education-professional-development
Addressing Racial Disparity in Foster Care Placement: NCWWI 1-page SummaryThis document summarizes a case study that identified aspects of child welfare practices that contributed to a decrease in the …, 2020disproportionality-disparities inclusivity-racial-equity
How to Overcome BiasA handout created for the Understanding Bias tool that serves as a quick reference. –   –   –   –   –   –   – …2018cultural-responsiveness inclusivity-racial-equity
What’s SHARING POWER Got to Do with Trauma-Informed Practice?Encourages providers to share power in the context of trauma-responsive practice. This fact sheet describes what sharing power is, how …2016trauma-informed-practice
Washington State Family First Prevention (IV-E Program) Services PlanWashington State submitted their Family First Prevention Plan on December 20, 2019.2020system-reform change-implementation
Utah’s Family First Plan ApprovedThe Utah Department of Human Services’ (DHS) Family First Prevention Services Act plan, approved by the Federal Children’s Bureau will …2019system-reform change-implementation
Understanding BiasThis online learning tool was designed for direct service workers – but has helpful tips for everyone to better understand …2018cultural-responsiveness inclusivity-racial-equity
Tribal sovereign status: Conceptualizing its integration into the social work curriculumThis banded dissertation contains three related products: a conceptual article, a research article, and the development of an original social …, 2018advancing-racial-equity inclusivity-racial-equity
Tools for TribesTribal child welfare programs shouldn’t have to reinvent every wheel. With a cooperative and collaborative spirit in mind, the Capacity …2020tribal-child-welfare
Tool for Engaging the Legal Community in Implementing Family FirstThis tool lays the groundwork for state and local child welfare agencies to partner with the legal community to identify …2020system-reform change-implementation
Through their Lens: Case Managers’ Experiences of the Child Welfare SystemCase managers play a significant role in the child welfare system. Although previous studies have examined the multiple demands and …2017workforce-development-planning change-implementation
Three Branch ToolKit & WebinarThe Three Branch Toolkit and Webinar describe how a three-branch approach takes an intentional step back from governing as usual …, 2019system-reform change-implementation
The Evidence Decision-Makers WantThe Center for the Study of Social Policy (CSSP) works to promote the use of evidence in decision-making by leaders …2019data-driven-decision-making change-implementation
Successful Video Visits With Young ChildrenVideo visits with young children pose special challenges due to their developmental needs. This tip sheet offers some ideas for …2020family-centered-practice practice-supports
Satisfactions and Stressors Experienced by Recently-hired Frontline Child Welfare WorkersMany child welfare workers choose their positions due to their interest and commitment in protecting children and derive a sense …2017retention work-conditions-and-benefits
Responding to Microaggressions and BiasThis tool can be used to guide conversations about microaggressions.2011cultural-responsiveness inclusivity-racial-equity
Recruitment and Retention of Child Welfare Workers in Longitudinal ResearchA longitudinal panel study that recruits workers at hire and follows them over time provides an opportunity to empirically examine …2017retention work-conditions-and-benefits
Quality Parenting Initiative Just In Time TrainingFlorida’s Just in Time Training is a web based service program designed to connect foster parents, kinship or other caregivers …2020practice-supports
Overview of Policies and Considerations for Child Welfare Professionals serving Transitioning Youth and Young Adults who are PregnantThis toolkit provides an overview of the current policies and guidelines in Florida regarding pregnant foster youth or youth who …2020family-centered-practice practice-supports
Overview of Policies and Considerations for Case Managers Working with Foster Youth who are ParentingThis toolkit provides an overview of the current policies and guidelines in Florida regarding foster youth or youth who are …2020family-centered-practice practice-supports
Moral Injury in Child Protection WorkersThis video features the perspectives of three frontline social workers at various stages of their child protection careers and highlights …2019practice-supports
Mindfulness in Family AssessmentMaking mindfulness practices an integral part of the culture, structure, and practice of child welfare organizations results in reduced stress, …2018tribal-child-welfare
Mindfulness in Family AssessmentMaking mindfulness practices an integral part of the culture, structure, and practice of child welfare organizations results in reduced stress, …2018family-centered-practice practice-supports
Listening to the Voices of Children in Foster Care: Youths Speak Out About Child Welfare Workforce Turnover and SelectionRecruitment and retention of an experienced workforce is a problem for most child welfare systems and service providers. High staff …2010workforce-development-planning change-implementation
Kinship Navigator Programs Practical Tips and ResourcesA tip sheet for kinship navigator programs, with background information and additional resources2020family-centered-practice practice-supports
Innovative Approaches to Disseminating Training on the Protective FactorsThis webinar is about innovative ways Strengthening Families training is being provided around the country, including discussion on online training …2019training education-professional-development
Indiana Department of Child Services Child Welfare Title IV-E Waiver Demonstration Project Final ReportThis report describes how, during Title IV-E Waiver demonstration period, Indiana was able to spend dollars more flexibly to expand …2018system-reform change-implementation
ICWA Flow ChartsThis series of flowcharts serves as a guide for making decisions related to ICWA.2020tribal-child-welfare
Getting Everyone on the Same Page: Child Welfare Workers’ Collaboration Challenges on Cases Involving Intimate Partner ViolenceThis study explores child welfare workers’ perspectives on collaboration challenges specific to child welfare cases that also involve interpersonal partner …2019community-engagement
Family First Prevention Services Act: Implications For Addressing Youth HomelessnessThe paper, from National Network for Youth and ChildFocus, outlines how the Family First Prevention Services Act can be leveraged …2019family-centered-practice practice-supports
Family First Prevention Services Act Of 2018The role of the courts in implementation of Families First.2019system-reform change-implementation
Examining Internal and External Job Resources in Child Welfare: Protecting Against Caseworker BurnoutA central goal of this study was to understand internal and external resources that can mitigate the relationship between job …2018workforce-development-planning change-implementation
Evidence Base for Avoiding Family Separation in Child Welfare PracticeThis report presents an overview of the current social science literature related to the impact of out-of-home placement and family …2019family-centered-practice practice-supports
Do the Components of Strengths-based Supervision Enhance Child Welfare Workers’ Satisfaction with Supervision?The purpose of this study was to evaluate the degree to which certain components of strengths-based supervision (SBS) predict higher …2017supervision
Applying a Racial Equity Lens to a Change ProjectThis worksheet provides a list of questions to ask before implementing any change project, to ensure your agency is a …, 2020system-reform change-implementation
Coaching Webinar SeriesA five-part webinar series to discuss and share the positive impacts of coaching in human services hosted by the Northern …2019coaching supervision
Child Welfare Safety Assessment and Planning During COVID-19 and Physical DistancingThis document describes ideas from the NCCD Children’s Research Center (CRC) for how to conduct safety assessment and planning under …2020practice-supports
Child Welfare Case Studies and CompetenciesThe Alabama Higher Education Consortium on Child Welfare hopes these cases will be used to enhance both social work education/training …2020training education-professional-development
Child Welfare and Pandemics Literature ScanThis literature scan identifies and synthesizes existing literature examining the effects of pandemics and the identification of policy solutions to …2020system-reform change-implementation
Case Management Supervision and Coaching PackageThe Case Management Supervision and Coaching Training Package was created to increase case management supervisors’ confidence, capacity and support to …2018coaching supervision
Building Community Resilience Policy and Advocacy GuideThe BCR Policy Guide is intended to assist organizations in becoming effective policy advocates and educators. It provides guidance to …2018advancing-racial-equity inclusivity-racial-equity
Building Community Resilience Policy and Advocacy GuideThe BCR Policy Guide is intended to assist organizations in becoming effective policy advocates and educators. It provides guidance to …2018university-partnerships education-professional-development
Building Community Resilience Policy and Advocacy GuideThe BCR Policy Guide is intended to assist organizations in becoming effective policy advocates and educators. It provides guidance to …2018change-implementation
A Guide to Responding to MicroaggressionsThis article discusses how different types of microaggressions affect people’s lives and provides a hands-on guide to strategies, approaches, and …2014cultural-responsiveness inclusivity-racial-equity
12 Tips for Small Counties around ImplementationThis blog post provides a list of recommendations for small counties to consider when implementing a new initiative.2020system-reform change-implementation
“The stress is indescribable”: Self-reported Health Implications from Child Welfare SupervisorsThe unique nature of the frontline supervisor role places them at risk of experiencing compounded levels of stress, yet they …2019supervision
Racial Equity Discussion GuideThis discussion guide provides key messages, reflection questions, and resources for engaging partners in courageous conversations and planning to challenge …, 2020advancing-racial-equity inclusivity-racial-equity
Umbrella Summary: Work Sample TestsA summary of workforce research evidence on work sample tests relevant to the child welfare field.2020screening-and-selection recruitment-and-selection
Umbrella Summary: Training and Experience EvaluationsA summary of workforce research evidence on training and experience evaluations relevant to the child welfare field.2020screening-and-selection recruitment-and-selection
Umbrella Summary: RecruitmentA summary of workforce research evidence on recruitment relevant to the child welfare field.2020recruitment recruitment-and-selection
Umbrella Summary: Realistic Job PreviewsA summary of workforce research evidence on realistic job previews relevant to the child welfare field.2020screening-and-selection recruitment-and-selection
Umbrella Summary: Job Knowledge TestsA summary of workforce research evidence on job knowledge tests as relevant to the child welfare field.2020screening-and-selection recruitment-and-selection
Umbrella Summary: Job EmbeddednessA summary of workforce research evidence on job embeddedness relevant to the child welfare field.2020job-analysis-and-position-requirements recruitment-and-selection
Umbrella Summary: Integrity TestsA summary of workforce research evidence on integrity tests relevant to the child welfare field.2020screening-and-selection recruitment-and-selection
Umbrella Summary: Employee EngagementA summary of workforce research evidence on employee engagement relevant to the child welfare field.2020organizational-culture-and-climate
Umbrella Summary: Emotional Intelligence TestsA summary of workforce research evidence on emotional intelligence tests relevant to the child welfare field.2020screening-and-selection recruitment-and-selection
Judge William Thorne on the History and Healing of American Indian FamiliesIn this podcast episode Judge Thorne reflects on federal policies — such as the boarding school movement — that have …2019tribal-child-welfare
How We Partner With the Community to Improve Service Options Podcast SeriesThis webinar series presents stories from the field that illustrate how agencies are changing organizational culture to support collaborative development …2019community-engagement
Five Steps to a Stronger Child Welfare Workforce PodcastThis podcast episode explores the key components and requirements of a five-step process developed by the Annie E. Casey Foundation.2019workforce-development-planning change-implementation
Change and Implementation in Practice: TeamingChild welfare agency leaders, managers, change and implementation teams, continuous quality improvement teams, and other stakeholders can use the resources …2018system-reform change-implementation
Change and Implementation in PracticeThe Change and Implementation in Practice series is a collection of research-informed and user-friendly resources that can help agencies achieve …2019system-reform change-implementation
CapLEARNHosted by the Capacity Building Center for States, CapLEARN provides access to training, knowledge, and skills to build child welfare …2020training education-professional-development
Arkansas Title IV-E Prevention ProgramArkansas’s Families First Implementation plan2019system-reform change-implementation
Direct Practice Contact: Predicting frontline workers’ time with clients: NCWWI 1-page SummaryThis document summarizes a study that examined worker, client, agency, and societal factors that predict the time frontline child welfare …, 2020organizational-culture-and-climate
Supporting the Virtual Workforce: Supervision Participant SummaryParticipants volunteered strategies during the Supporting the Virtual Workforce: Virtual Supervision learning exchange to help make the transition to the …, 2020supervision
Effective Workload Management: NCWWI 1-page SummaryThis document summarizes a study that surveyed 1,263 workers in a Midwestern state to determine factors that influence workload perceptions …, 2020workload work-conditions-and-benefits
Understanding Trauma-Informed Practice: NCWWI 1-page SummaryThis document describes how one child welfare program used an extensive case review process to assess how trauma manifests in …, 2020trauma-informed-practice
NASW Technology StandardsThese standards are designed to guide social workers’ use of technology; enhance social workers’ awareness of their ethical responsibilities when using …2017practice-supports
Top Ten Reasons You (and Your Organization) Need Coaching More Than Ever Right NowThis document, developed during the COVID-19 pandemic, explains why choaching is an important strategy used by organizations to support their …2020coaching supervision
Facing the Pandemic With Emotional AgilityThis document summarizes a podcast episode where Susan David, PhD disusses how to use emotion to adapt using a tactic …2020trauma-informed-practice
Tips for Coaching RemotelyThis document provides several tips for how to coach someone remotely., 2020coaching supervision
Reducing Disparities through Indigenous Social Work Education: NCWWI 1-page SummaryThis paper highlights effective and inclusive education designed to address the dramatic overrepresentation of Indigenous families in North American public …, , 2020tribal-child-welfare university-partnerships education-professional-development
Trauma Informed Practice with American Indian/Alaska Native Populations: NCWWI 1-page SummaryThis paper describes how to develop a trauma-informed lens for working with American Indian/Alaska Native individuals, families, and communities using …, 2020trauma-informed-practice
Worker Safety Literature ReviewThis report is designed to review protocols and procedures for ensuring workplace safety in health and human service agencies. The …2016worker-safety work-conditions-and-benefits
Child Welfare Safety Assessment and Planning During COVID 19 and Physical DistancingThis document describes ideas from the NCCD Children’s Research Center (CRC) for how to conduct safety assessment and planning while …2020practice-supports
Headington Self Care InventoryThis scale examines some of the more effective physical, psychological and spiritual methods of staying balanced and preventing burnout. If …2020burnout work-conditions-and-benefits
Child Welfare Field Operations Telework Program HandbookThis handbook provides policies and procedures used by Washington State to operationalize their telework program.2020supervision
Telework Application Self AssessmentsThis self-assessment from Washington State can be used by workers and supervisors to assess an individual’s readiness for telework.2020supervision
Virtual Meetings in Child WelfareThis research summary explores the current technology that is available and robust enough to host engaging and dynamic virtual meetings …2020supervision
Telework in Child WelfareThis research summary explores the common elements of telework programs that agencies should be aware of, the best practices for …2020supervision
Tip Sheet: Productively Working from HomeThis tip sheet provide examples of strategies for productively working from home.2020practice-supports
Virtually Supervising Child Welfare Professionals During a PandemicDuring the pandemic crisis, supervisors must consistently engage their staff and assess caseworker needs and the needs of families served …2020supervision
Supervision During Physical Distancing: Tools and GuidanceThis document proivdes guidance for supervising duing physical distancing, including how to prepare for supervision, what to do during the …2020supervision
Facilitating Video Conferences and WebinarsThis tools provides a checklist and guidance for facilitating video conferences and webinars.2020performance-management education-professional-development
Self-Care StrategiesThis two page document lists six self-care strategies., 2019burnout work-conditions-and-benefits
Self-Care Resource ListThis one page document lists links to self-care resources., 2019burnout work-conditions-and-benefits
Self-Care Music PlaylistsThis one page document provides examples of music playlists to include in a self-care plan., 2019burnout work-conditions-and-benefits
What Employees Want Most from Their Workspaces2019organizational-culture-and-climate
How to Embed a Racial and Ethnic Equity Perspective in ResearchThis document provides guidance on how child and youth researchers can incorporate a racial and ethnic equity perspective across the …2019advancing-racial-equity inclusivity-racial-equity
Five Guiding Principles for Integrating Racial and Ethnic Equity in ResearchTo advance the goal of incorporating a racial and ethnic equity perspective in research and evaluation, Child Trends presents five …2019advancing-racial-equity inclusivity-racial-equity
Drivers Best Practices AssessmentThe purpose of the Drivers Best Practices Assessment (DBPA) is to assist organizations in assessing their current supports and resources …2018change-implementation
What is Child Welfare? A Guide for Law EnforcementEach State has requirements for when and how law enforcement and child welfare should interact. This guide provides an overview …2018community-engagement
Expanding North Carolina’s Child Welfare Training CapacityThis newsletter-style publication discusses how to expand North Carolina’s training capacity through training partnerships, program improvement plans, and effective learning …2017training education-professional-development
Tips for Implementation Teams The purpose of this resource is to highlight some important considerations for systems and organizations to think about before they …2018change-implementation
The Relationship between Substance Use Indicators and Child Welfare CaseloadsThis brief presents results from a statistical analysis examining the relationship between indicators of substance use prevalence and child welfare …2018workload work-conditions-and-benefits
New Social Workers: The results of the nationwide survey of 2017 Social Work graduatesThis survey provides a snapshot of social workers in terms of where they come from; which jobs they find; marketplace …2017recruitment recruitment-and-selection
Strategies to Promote Research Use in Child Welfare Policymakers, agency leaders, and practitioners need access to meaningful research evidence to ensure that the services their child welfare agencies …2017evidence-based-practice education-professional-development
Rural Child Welfare PracticeThis issue brief is an introduction to understanding rural communities and their needs. It explores unique social service considerations, recruiting …2018community-engagement
Responding to Opioids: Practice NotesThis newsletter issue focuses on the opioid crisis in North Carolina and its impact on the Child Welfare System. Also …2018practice-supports
Realizing the Potential of Research in Child WelfareThis essay discusses our interest in the use of research within the child welfare system in order to: (1) stimulate …2013evidence-based-practice education-professional-development
Profile of the Social Work Workforce This report uses available sources of data to present a profile of the current social work workforce defined according to …2017job-analysis-and-position-requirements recruitment-and-selection
Transforming Child Welfare Systems Impact of Homelessness and Housing InstabilityIdentifies impact of homelessness and housing instability on child welfare involvement and placement in foster care as well as strategies …2019community-engagement
Pennsylvania Child Welfare CompetenciesThis document provides examples of competencies and related behavioral indicators that are designed to reflect the knowledge and skills representative …2018performance-management education-professional-development
Family Assessment Tool: How to overcome bias This tool can be used as a practical guide to help recognize and acknowledge bias and ways in which you …2018practice-supports
Inventory of Innovations: Workforce Development This document provides an overview of workforce development by addressing recruitment, retention, secondary trauma and burnout, job complexity, worker education, …2018organizational-culture-and-climate
How to Prepare for a Family Assessment: Suggestions for caseworkers and frontline staff This two-page summary discusses how to be self-aware and intentional during the decision-making process of family assessments. This publication takes …2018practice-supports
Healthy Organizations Information Packet: How does turnover affect outcomes and what can be done to address retention?This information packet examines the predictors and costs of turnover and strategies to support effective recruitment and retention. The packet …2017turnover work-conditions-and-benefits
Supporting Child Welfare Staff: The critical first three monthsThis is a brief summary of a digital dialogue between Cambria Rose Walsh and Alan O’Malley-Laursen, leading experts in the …2018organizational-culture-and-climate
Five Steps to a Stronger Child Welfare Workforce: Hiring and retaining the right people on the frontlineRecognizing that turnover, retention and hiring the right people during organizational stress is difficult, the Annie E. Casey Foundation put …2018turnover work-conditions-and-benefits
Implementing Evidence-Based Child Welfare: The New York City experienceThe goals of the preventive services Evidence-Based Model (EBM) initiative are to improve outcomes by improving family functioning and child …2017evidence-based-practice education-professional-development
Evaluation Plan Development Tip SheetThe U.S. Department of Health and Human Services designed this tip sheet to assist child welfare professionals in developing strong …2019continuous-quality-improvement change-implementation
Evaluating Community Engagement: An Evaluation Guide and Toolkit for Practical UseThis guide offers tips for evaluating community engagement. It is intended to be a practical, hands-on tool to help determine …2018community-engagement
Decision-Making in Child Welfare for Improved Safety OutcomesThis brief details the factors that go into child welfare workers decision-making process and discusses the importance of multi-level decision-making …2017practice-supports
The Cost of Caring: Secondary Traumatic Stress and the Impact of Working with High-Risk Children and FamiliesThis article provides three case examples in which individuals are affected by Secondary Traumatic Stress. The author gives further examples …2014work-conditions-and-benefits
Communities Creating Racial Equity: Ripple Effects of Dialogues to ChangeThis document explores five case studies from New Mexico, Virginia, Kentucky, and New York and the role dialogue plays in …2018advancing-racial-equity inclusivity-racial-equity
Coaching for Competence and ConfidenceCoaching is a technique that bridges the gap between research-informed training and every-day practice. This article explains the evidence and …2018coaching supervision
Core Concepts and Principles of Effective Case Management: Approaches for the social service workforceThis document describes the concept of case management and the basic ideas or rules that explain, outline or provide guidance …2018practice-supports
CalSWEC Curriculum Competencies for Public Child Welfare in CaliforniaThe Council of Social Work Education (CSWE) sets national standards for the identification and assessment of competencies in the education …2017university-partnerships education-professional-development
Assessing Your Training SystemThis tool consists of a 34-question assessment that can be used to assess the effectiveness of approaches intended to build …2018training education-professional-development
Awake to Woke to Work: Building a Race Equity CultureThis guide helps define race equity gaps in organizations as well as how to begin the process of building a …2018advancing-racial-equity inclusivity-racial-equity
Operationalizing Equity: putting the Annie E. Casey Foundation’s racial and ethnic equity and inclusion framework into actionThis document follows the Annie E. Casey Foundation’s journey of race equity and inclusion. It contains their framework of implementation …2019advancing-racial-equity inclusivity-racial-equity
A Blueprint for Embedding Evidence-Based Practices in Child WelfareThis document assists leaders in child welfare in sustainably implementing evidence-based practices. This document breaks down the process into four …2018evidence-based-practice education-professional-development
Adapting Evidence-Based Programs in Child WelfareThis webinar explores how child welfare leaders and program developers can work together to adapt an evidence-based approach to the …2018evidence-based-practice education-professional-development
Social Services Group Supervision Process ExampleThis document provides and example of how group supervision can be structured in a social services agency.2012supervision
Indian Child Welfare Act (ICWA) Toolkit (California)The ICWA Toolkit provides a structured compendium of resources designed to assist county administrators and staff to implement culturally appropriate …2016cultural-responsiveness inclusivity-racial-equity
Supervising from a Trauma-Informed PerspectiveThis 8-minute video from Texas describes the impact of trauma and provides information on supervising from a trauma-informed perspective. 2017supervision
Supervisor Learning Circles (Georgia)This website provides information about Georgia’s Supervisor Learning Circles which help promote the use of critical thinking skills that impact …2019supervision
2016 State Roundtable Report: Caseworker Retention Workgroup (Pennsylvania)This report explores the data and impact of retention and turnover of Pennsylvania’s child welfare caseworkers. Also included in the …2016turnover work-conditions-and-benefits
Coaching on Protective FactorsThis brief is a worksheet for trainers to coach workers on the protective and promotive factors. It provides an overview …2018practice-supports
America Needs All of UsThis tool provides practical messaging tools and strategies that address people’s fears, anxieties, and prejudices head on. In that way, …2016advancing-racial-equity inclusivity-racial-equity
Action Planning Supervision ToolTool to be used in supervision to support worker capacity at assessing and understanding Protective Factors.2018practice-supports
Addressing the Mental Health Needs of Racial and Ethnic Minority YouthPractioner guide- explores and offers tips on how identities interact with each other and may produce unique challenges for youths. Some complexities …2017practice-supports
SEC conversations with parentsThe Conversation Guide provides all of the resources needed to convene an informal but focused conversation. It is designed to …2019practice-supports
Introduction to Results Count Path to EquityThis introduction describes four skills that help leaders to achieve better and more equitable results. The skills are part of …2019leadership
Issue Brief: What are preliminary building blocks to strengthen quality supervision?Guidance for building quality supervision within child welfare organizations. Identifies building blocks and provides state level examples.2018supervision
Families First: Readiness Assessment, Planning and ImplementationThe Chapin Hall suite of tools, readiness assessment, and planning framework provide a phased approach to preparing for successful implementation. …2018system-reform change-implementation
Implicit Bias 101: Exploring Implicit Bias in Child Welfare4 online modules covering the basics of implicit bias, implications in child welfare, self-reflection, and mitigating unwanted biases. The purpose …2018cultural-responsiveness inclusivity-racial-equity
The Views of Many: 360 feedback for child welfare leadership development: NCWWI 1-page SummaryThis document summarizes a study that evaluated a 360 feedback and assessment process for child welfare leaders who particpated in …, 2020leadership
Supervising for Quality Child Welfare PracticeThis bulletin presents an overview of child welfare supervision and explores the dimensions of supervision that agencies may want to …2015supervision
Technology Supports Practice Improvements: NCWWI 1-page SummaryThis document describes how technology supported the uptake of practice improvements related to trauma-informed care in child welfare in three …, 2020practice-supports
Multi-system Education for Better Outcomes: NCWWI 1-page SummaryThis document summarizes an evaluation of a graduate program for child welfare, mental health, and education professionals that used a …, 2020university-partnerships education-professional-development
Microaggressions in the Child Welfare Workplace: NCWWI 1-page SummaryThis resource summarizes the qualitative responses on the topic of microaggressions in the workplace from 30 social workers who identified …, 2020cultural-responsiveness inclusivity-racial-equity
Leading Practice: A Resource Guide for Child Protection LeadersThis guide operationalizes five leadership capabilities – critical reflection, engaging others, managing oneself, delivering results and leading and inspiring. It …2019tribal-child-welfare
Effective Leadership for Tribal Child WelfareThis guide provides some basic information on how to establish effective tribal governance and the role of tribal leadership in …2019tribal-child-welfare
Support Matters: Lessons from the Field on Services for Adoptive, Foster, and Kinship Care FamiliesThis guide provides State, Tribal, and Territorial child welfare managers and administrators information about effective strategies for developing data-driven adoption, …2019tribal-child-welfare
A Roadmap for Collaborative and Effective Evaluation in Tribal CommunitiesThe guide identifies values and priorities that can foster trust and build the knowledge and skills of Tribes, their evaluation …2019tribal-child-welfare
Creating a New Narrative: Collaborative and Effective Evaluation in Tribal CommunitiesThis video describes historical experiences of intrusive research and judgmental evaluations that have caused harm to many American Indian and …2019tribal-child-welfare
Collaborative & Effective Evaluation in Tribal Communities: The Roles and Voices of Key StakeholdersThis video describes the roles of key stakeholders to create a new narrative for evaluation in Tribal communities and reflects …2019tribal-child-welfare
Improving the Welfare of Native Children by Using & Managing DataCovering the basics of data, this brief resource includes information on how data can be used to address issues and …2019tribal-child-welfare
Navigating Rough Waters: Lessons Learned & Challenges to Avoid When Planning a Tribal Child Welfare Data SystemWhen programs journey through the river of data, knowing how to navigate rough waters and overcome challenges can make a …2019tribal-child-welfare
Planning for Your Program’s Child Welfare Data SystemThis two-page resource offers concise guiding questions for programs to consider as they develop or enhance a data system. Data …2019tribal-child-welfare
States’ Consultation and Collaboration with Tribes and Reported Compliance with the Indian Child Welfare Act (ICWA)This report is a summary of the information states provided in their 2015–2019 Child and Family Services Plan’s (CFSP) in …, 2019tribal-child-welfare
Resources for Healthy GenerationsThis document provides a list of substance abuse, child welfare, and domestic violence resources designed specifically for tribal communities. 2019tribal-child-welfare
Resources for Healthy Generations2019change-implementation
Dismantling Racial Inequity #2: Community Collaboration and Grassroots EffortThis webinar is the second session of “Dismantling Racial Inequity Through Child Welfare Systems Change” webinar series and highlights the …2019tribal-child-welfare
How to Embed a Racial and Ethnic Equity Perspective in Research: Practical Guidance for the Research ProcessFor child and youth research to inform and improve policies, programs, and public opinion, it must identify, explore, and explain …2019advancing-racial-equity inclusivity-racial-equity
Five Guiding Principles for Integrating Racial and Ethnic Equity in ResearchThis article summarizes five guiding principles for integrating racial and ethnic equity in research, including: examining backgrounds and biases, committing …2019advancing-racial-equity inclusivity-racial-equity
Drivers Best Practices AssessmentThe purpose of the Drivers Best Practices Assessment (DBPA) is to assist organizations in assessing their current supports and resources for …2019change-implementation
Cultural Humility Practice PrinciplesThis 1-page summary lists 10 practice principles for cultural humility.2019cultural-responsiveness inclusivity-racial-equity
MSW Traineeship Programs: Legacies & Lessons LearnedThis document provides recommendations based on successful innovations and strategies that were common across NCWWI’s MSW traineeship programs which were …, 2013education-professional-development
Tribal Traineeship Programs: Legacies & Lessons LearnedThis document provides recommendations based on successful innovations and strategies that were common across NCWWI’s Tribal traineeship programs, which were …2019education-professional-development
Strengthening University/Agency Research Partnerships to Enhance Child Welfare Outcomes: A Toolkit for Building Research PartnershipsThis document is designed to serve as a toolkit for developing child-welfare research capacities by setting the context within the …2008education-professional-development
Twelve NCWWI Traineeship Programs: Comprehensive Summary of Legacies & Lessons LearnedThis document summarizes the commonalities across the three NCWWI Traineeship program types – MSW, BSW and Tribal1 and offers the …2013education-professional-development
Traineeship Programs: Promising Approaches & StrategiesThis document provides descriptions of 12 programs selected to receive federal funds for each of five years to support professional …2012education-professional-development
Child Welfare Traineeships: 12 Comprehensive Program and Innovation SummariesThis document offers a summary of the 12 NCWWI Traineeship Programs, providing a snap-shot of the goals and initiatives of …2012education-professional-development
Collection of NCWWI Traineeship Program SyllabiThis collection of syllabi from the NCWWI Traineeships reflect examples of new courses that focus on child welfare practice as …, 2012education-professional-development
Collection of Teaching Resources from NCWWI Traineeship Program SyllabiThis document provides teaching resources that are part of the NCWWI Traineeship Program and are drawn from courses that focus …2012education-professional-development
California BASW Student CompetenciesThis document provides BASW competencies linked to a common core of knowledge, values, and skills shared by public child welfare …2013education-professional-development
Creating and Sustaining Effective & Outcome-Oriented Child Welfare University-Agency Research PartnershipsThis brief provides guidance on research-based principles to guide effective partnerships between social work education programs and child welfare agencies …2014education-professional-development
Linking North Carolina Child Welfare Outcomes with Professionalism of StaffThis paper evaluates the role of the educational background of the caseworker as it relates to outcomes for children and …2011education-professional-development
Transforming MSW field learning: Evidence-based practice and implementation scienceThis webinar presents practical examples of how MSW programs can adjust field curricula to ensure that evidence-based practice and implementation …2015education-professional-development
Evidence-based Practice; Schools of Social Work: NCWWI 1-page SummaryThis is a 1-page summary of an article that discusses how schools of social work can better meet the needs of …, 2016education-professional-development
CalSWEC Title IV-E Program Final ReportThis document provides statistics about the students graduating from the 22nd cohort from CalSWEC’s Title IV-E Stipend program, tracking students …2015education-professional-development
Distance Education: NCWWI 1-page SummaryThis document summarizes assessment data on a workforce development strategy (Pathways Program) which provides accredited social work education, beginning with advising …, 2016education-professional-development
Workforce Development QuickBit Module 5: Educational PreparationWorkforce Development QuickBit Module 5: Educational Preparation, 2016education-professional-development
Cohort Effect: NCWWI 1-page SummaryThis article reports findings from an evaluation of a university-based child welfare training program focusedon increasing the retention of knowledgeable, …, 2016education-professional-development
CWIG Workforce Podcast Series Episode 3: Child Welfare ScholarsHear about a NCWWI university-agency partnership between the University of North Dakota Department of Social Work and the North Dakota …2018education-professional-development
Specialized Education Training: NCWWI 1-page summaryThis document summarizes the article “A Multivariate Analysis of Training, Education, and Readiness for Public Child Welfare Practice”, which presents …, 2013education-professional-development
A Guidebook for Building Organizational Effectiveness Capacity: A Training System ExampleThis document provides guidelines for promoting constructive and instructive dialogue among different agency components to accomplish organizational effectiveness (OE) goals; …, 2012education-professional-development
A New Key to Success: Guidelines for Effective Staff Development and Training ProgramsThis document is designed to provide basic information about the essential components for effective staff development and training. Such areas …2010education-professional-development
Maximizing Return on Your Training Investment: A Reference Guide for ManagersThis guide outlines the four primary components of a comprehensive system: design, delivery, transfer, and evaluation, and, for each component, …2004education-professional-development
Alameda County Social Services Agency’s Child Welfare: On the Job Training Manual for Supervisors of New EmployeesThis guide offers supervisors a way to complement day-to-day supervision and contains (1) suggested guideline for practice assessment process; (2) …2009education-professional-development
Child Welfare Training from the Individual Worker Perspective (California)This brief presents information gather from individual workers to examine their viewpoints in order to identify training needs, barriers to …2012education-professional-development
Common Core Curricula in CaliforniaThe California Common Core Curricula is publicly available as a resource to the child welfare field and provides information on …, 2017education-professional-development
Oregon Child Welfare Core: Activity GuideThis guide provides task, assignments and learning objectives for each Oregon Child Welfare Core Training program area: Child Abuse and …2018education-professional-development
Trainer Competencies (Ohio)This document is Ohio’s comprehensive listing of all the knowledge and skills required for child welfare staff to do their …2015education-professional-development
Boundaries and Professional ConductThis training video identifies the role boundaries play in the work of child welfare; identifies appropriate boundaries; and provides scenarios …2012education-professional-development
A National Review of Child Welfare Pre-Service Curriculum Development Methods and Training MaterialsThis national child welfare training curriculum review informs the development of Florida’s pre-service training for child welfare professionals throughout the …2013education-professional-development
Mind the Gap #2: Simulation Labs for Child Welfare Education and TrainingThis webinar provides an overview of developing a Simulation Lab, an innovative technique being utilized with newly-hired children’s services social …2015education-professional-development
Mind the Gap #4: Child Welfare Training Competencies in Action: The Ohio ExperienceThis webinar shares the conceptual framework, essential components and functions of competency-based training systems; demonstrates an online survey process for …2019education-professional-development
10 Secrets to Amazing CurriculumThe document provides ten tips for preparing and delivering effective trainings. 2015education-professional-development
Transfer of Learning: NCWWI 1-page SummaryThis is a 1-page summary of an article that highlights the impact of different training methods on training transfer, including the …, 2016education-professional-development
Tips and Techniques for Engaging ParticipantsThis training course explores techniques and approaches to tailor training to both participants’ needs as well as the facilitator’s training …, 2012education-professional-development
Critical Thinking: The Trainer’s RoleThis training course explores the concept of critical thinking as a process and examine the steps involved, explore why critical …2013education-professional-development
Facilitation Skills for TrainersThis training course explores American Public Human Services Association’s success factors for facilitators and S.M.A.R.T. plan to trainers for improving …, 2013education-professional-development
Training, Development, and Human Resources ToolkitThis toolkit addresses key issues and processes involved in building a system of care training and development program into the …2010education-professional-development
Simulation in Child Welfare Training: Moving Beyond Role PlayThis guide provides an overview of simulation training for child welfare workers including the costs and benefits, considerations for trainer, …2017education-professional-development
Annual Performance Appraisal for Family and Children’s Services Case Carrying and Non Case Carrying Supervisors (San Francisco)This form was developed as a tool for formal performance evaluation for case carrying and non-case carrying supervisors, and designed …2015education-professional-development
Washington Developmental Competencies for SupervisorsThis document offers a graph of all knowledge and skills related to assigned job tasks for supervisors.2013education-professional-development
Washington Developmental Competencies for Social Workers and Social Service SpecialistsThis document offers a graph of all knowledge and skills related to assigned job tasks for social workers and social …, 2013education-professional-development
Understanding Job Requirements (3.5 minute microlearning)Clear information about the job requirements is a fundamental building block in implementing a workforce development system.  This interactive 3.5 …2016education-professional-development
Tool Kit – Identifying a Competency Model for the Jobs in your OrganizationThis tool guide Human Resources Manager and other key HR staff become familiar with the Competency Model and the Competency …2007education-professional-development
The Universe of Child Welfare Competencies (Ohio)This webpage offers a comprehensive listing of all the competencies required for child welfare staff to do their jobs, which …, 2019education-professional-development
Texas Child Protective Services Specialist CompetenciesThis graph outlines practice competencies for those working in child protective services.2015education-professional-development
Social Workers in Social Services Agencies – Occupational ProfileThis document outlines the various services that social service agencies provide; job functions within these agencies; the benefits and challenges …2011education-professional-development
Rhode Island Individual Learning Needs Survey & Individual Learning PlanThis survey contains a list of competencies specific to the child welfare field, and used by new workers and their …, 2012education-professional-development
Positioning Public Child Welfare Guidance: Workforce GuidanceThis chapter offers guidance that all agencies can use to attract and retain a highly competent workforce that has the …, 2010education-professional-development
Supervisor and Mentor Guide FY 2012 (Oklahoma)This guide explains the Oklahoma’s New Worker Development Plan concept, outlines what new staff can expect from the child welfare …2012education-professional-development
Mentoring Child Welfare Staff: NCWWI 1-page SummaryThe paper summarizes the article “Initiating and Sustaining a Mentoring Program for Child Welfare Staff,” which describes an evaluation of …, 2013education-professional-development
Mentoring Program Manual (Connecticut)This manual provides an overview Connecticut Department of Children and Families’ Mentoring Program, including roles and responsibilities, training materials and …, 2008education-professional-development
Best Practices: MentoringThis tool assists agencies in creating a case for mentoring by outlining critical steps in developing and implementing a formal …2019education-professional-development
CFPM Training and Coaching: Best Practices and Lessons LearnedThis document shares important best practices for training and coaching of a practice model. 2016education-professional-development
UC-Davis: Coaching in the Field of Child WelfareThis website for coaching in the field of child welfare provides access to information on how to learn and utilize …, 2014education-professional-development
Child Welfare Information Gateway: Peer SupervisionThis webpage provides resources that describe recent efforts to provide new child welfare workers with peer support, supervision, or mentoring …2008education-professional-development
NRC-OI Supervisor Training Project 2011: Information on Mentoring & Coaching Programs for Child Welfare SupervisorsThis document provides information on what states have been doing to train and support child welfare supervisors, along with available …, 2012education-professional-development
Basics of Coaching: A Brief Review of Recent LiteratureThis literature review describes the definition and benefits of coaching, when coaching is an effective tool, the role of the …, 2010education-professional-development
Coaching in Child WelfareThis issue brief supports child welfare administrators, managers, and supervisors in understanding the potential role of coaching and considerations for …2012education-professional-development
Coaching in the Field of Child Welfare ToolkitThis toolkit guides the development and implementation of formal, professional coaching within the child welfare context; presents many examples and …2014education-professional-development
Leadership Academy for Middle Managers (LAMM) 5-Day Coaching ManualThe manual provides a review of the literature on coaching; the standards of effective coaching practices for LAMM, and their …, , 2013coaching education-professional-development supervision
Leadership Academy for Middle Managers (LAMM) Tribal Coaching Facilitator’s GuideThis guide for the LAMM Tribal Coaching curriculum is designed to advance tribal leadership of tribal agencies’ change initiatives. The …, , 2013coaching education-professional-development supervision
Coaching VideosThis site provides three videos from The Coaching Toolkit for Child Welfare Practice DVD and one from The CLEAR Coaching …, 2017education-professional-development
Improving Employee Performance through Coaching (North Carolina)This issue of Practice Notes describes the importance of child welfare supervisors, managers, and directors use of coaching to enhance …, 2008education-professional-development
Coaching: A Global Study of Successful PracticesThis study explores the use of coaching in order to determine its popularity, its association with higher performance, the correlation …2018education-professional-development
Coaching in Child WelfareThis issue brief supports child welfare administrators, managers, and supervisors in understanding the potential role of coaching and considerations for …2017education-professional-development
States’ Consultation and Collaboration with Tribes and Reported Compliance with the Indian Child Welfare Act (ICWA)This report is a summary of the information states provided in their 2015–2019 Child and Family Services Plan’s (CFSP) in …2015community-engagement
Resources for Healthy GenerationsThis document provides a list of substance abuse, child welfare, and domestic violence resources designed specifically for tribal communities. Keywords: …, 2017community-engagement
ICWA Guide for Tribal Governments and LeadersThis guide provides recommended actions that tribal leadership can take towards ensuring compliance with the Indian Child Welfare Act (ICWA). …2017community-engagement
Dismantling Racial Inequity #2: Community Collaboration and Grassroots EffortThis webinar is the second session of “Dismantling Racial Inequity Through Child Welfare Systems Change” webinar series and highlights the …2017community-engagement
Leadership Competency FrameworkThis document provides the NCWWI competency framework, which reflects the multi-dimensional nature of the child welfare field and the corresponding …, , 2011adaptive-leadership leadership
Leadership Academy for Middle Managers (LAMM): 5-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …2014leadership
Leadership Academy for Supervisors (LAS) Take the Lead SeriesThe Take the Lead Series supplements the Core LAS Curriculum with short, interactive modules to help supervisors build skills and …, , 2014adaptive-leadership leadership supervision
Learning, Leading, Changing and Making a DifferenceThe video provides an overview of the National Child Welfare Workforce Institute (NCWWI) through the perspectives of NCWWI’s diverse partnerships. …, 2013leadership
Child Welfare Information Gateway: Agency LeadershipThis webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the …, 2019leadership
Training and Development in Human Services: Special Issue on Leadership DevelopmentThis special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership …, 2014leadership
Competency-based Leadership DevelopmentThis article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency …2014leadership
Bridging the Gap: A Learning Activity on Effective Multidisciplinary CollaborationThis paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field …2014leadership
An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living LeadershipThis document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework …2014leadership
Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We ChangedThis webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned …2014leadership
Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM AlumniThis webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and …2014leadership
Get on the Balcony (3 minute microlearning)This three minute microlearning course provides strategies for “getting on the balcony” which is one of the seven behaviors of …2016leadership
Leadership Academy for Supervisors (LAS) Core CurriculumDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding …2015leadership
Orchestrating Conflict (2 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …2016leadership
Regulating Distress (3 minute microlearning)This microlearning focuses on one of the seven behaviors of adaptive leadership – regulating distress. Completing this course will develop …2016leadership
Giving Work Back (3.5 minute microlearning)Heifetz and his co-authors identified seven major behaviors that can help you address challenges successfully and manage change. This microlearning …2017leadership
7 Behaviors of Adaptive Leadership (5 minute microlearning)This microlearning (5 minutes) explains the difference between technical and adaptive challenges, and describes the seven major behaviors identified by …2017leadership
Think Politically (2.5 minute microlearning)This microlearning (2 1/2 minutes) explains ways to think politically, one of the seven behaviors of adaptive leadership. Completing this course will  help …2017leadership
Open to All Voices (4 minute microlearning)Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why …2017leadership
Leadership Academy for Middle Managers (LAMM): 3-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …2018leadership
Implementing the DCF Case Practice Model (NJ)This overview of the Implementation of the Case Practice Model highlights a six prong approach: 1) Leadership Development, 2) Statewide …2017practice-supports
Guide for Developing & Implementing Child Welfare Practice Models2012practice-supports
Changing Systems & Practice to Improve Outcomes for Young Fathers, Their Children & Their FamiliesThis brief makes recommendations for child welfare system policy and practice changes that recognize the critical role young fathers can …2017practice-supports
Framework to Design, Test, Spread, and Sustain Effective Practice in Child Welfare2014evidence-based-practice education-professional-development
Working Together: The Paloma-Welleseley Guide to Participatory Program EvaluationThis guide provides a framework and process that support a participatory evaluation from beginning to end. The information and data …2010continuous-quality-improvement change-implementation
Workforce Planning Training – GA2012workforce-development-planning change-implementation
Workforce Planning Training – GAThis presentation developed by Georgia State Personnel Administration provides a framework to implement and sustain effective workforce planning. The presentation …2012workforce-development-planning change-implementation
Workforce Planning Resource Guide for Public Sector Human Resource ProfessionalsThis guide focuses on how workforce planning can meet the unique needs of public sector HR professionals at any level …2002change-implementation
Workforce Planning Model & Guide (California)This guide was developed to assist State departments take a strategic approach to workforce planning as opposed a reactionary approach …2008workforce-development-planning change-implementation
Workforce Planning Guidelines – GAThis guidelinedeveloped by Georgia State Personnel Administration provides a framework to implement and sustain effective workforce planning. The presentation outlines …2012workforce-development-planning change-implementation
Workforce Planning Desk & Reference Guide (Alaska)This guide is intended for managers and supervisors anticipating recruitment and retentions challenges, and to assist agencies in carefully preparing …2008workforce-development-planning change-implementation
Workforce Planning Checklist – GAThis checklist developed by Georgia State Personnel Administrationis a step-by-step checklist for effective workforce planning. 2012workforce-development-planning change-implementation
Workforce Planning and Development Final Report (Arizona)This report provides context for the technical assistance offered under the Human Services Workforce Initiative, shares the accomplishments, and includes the …2011workforce-development-planning change-implementation
Workforce Planning and Development Final Report (Arizona)2011workforce-development-planning change-implementation
Workforce Planning and Development Final Report (Arizona)2011workforce-development-planning change-implementation
Workforce Excellence in MissouriThe Missouri Children’s Division faced big challenges prior to 2014. Too many children were in out-of-home care, child welfare workers …, 2018workforce-development-planning change-implementation
Workforce Development in Child Welfare: Summary of Research, State Initatives and Other InnovationsThis report provides information on workforce development initiatives in child welfare and in other fields with an emphasis on recruitment, …2012workforce-development-planning change-implementation
Workforce Development Foundations (3 minute microlearning)This three minute module focuses on the center of the NCWWI Workforce Development Framework (WDF) to highlight the strategies to …, 2016workforce-development-planning change-implementation
Workforce Demographics & Job Satisfaction: NCWWI 1-page SummaryThis paper summarizes article, “Child Welfare Worker Characteristics and Job Satisfaction: A National Study,” which discusses the results and implications …, 2012workforce-development-planning change-implementation
Workforce and Outsourcing Issues Key to Reducing Fatalities: Comments for the CECANFThis document addresses outsourcing, caseloads and workloads, professional development, and workplace safety issues as key to reducing fatalities; and provides …2015workforce-development-planning change-implementation
Why the Workforce Matters InfographicThis infographic visually describes why the workforce matters. It includes information on the challenges of child welfare work, the cost …, 2016workforce-development-planning change-implementation
Who Cares about Data Sharing: Making the Case to the CourtsThis video discusses the importance of courts and child welfare agencies utilizing practical performance measurement and data sharing to avoid …2014continuous-quality-improvement change-implementation
What’s the Difference? Constructing Meaningful Comparison GroupsThis video explains why it is important to use comparison groups to identify problems and understand whether practices and programs …2014continuous-quality-improvement change-implementation
What are Predictive Analytics in Child Welfare?This Prezi presentation defines predictive analytics, provides examples of how to use existing data sets in order to determine patterns …2014data-driven-decision-making change-implementation
Video series: A Framework to Design, Test, Spread, and Sustain Effective Practice in Child WelfareThis video series complements “A Framework to Design, Test, Spread, and Sustain Effective Practice in Child Welfare,” a publication for …2014change-implementation
Using Integrated Data Systems to Improve Child Welfare OutcomesThis document highlights the use of integrated data systems by Wisconsin and Washington to evaluate and understand how child support …2017data-driven-decision-making change-implementation
Using Data: NCWWI 1-page SummaryThis document highlights the findings of a study identifying the organizational factors that influence data use among child welfare employees in …, 2016data-driven-decision-making change-implementation
Using Data to Measure Performance: A new framework for assessing the effectiveness of home visitingThis report provides information to support state and local managers in collecting, analyzing, and using data to gain a clear …2015data-driven-decision-making change-implementation
Using Child Welfare Administrative Data in the Permanency Innovations Initiative EvaluationThis brief discusses the use of administrative data in the Permanency Innovations Initiative (PII) evaluation. The brief begins by defining …2016continuous-quality-improvement change-implementation
Use of Research Evidence: Building Two-Way StreetsThis video challenges the traditional paradigm of moving from “research to practice,” suggesting that researchers and evaluators need to think …2014data-driven-decision-making change-implementation
Tracking and Using Implementation and Outcome Data (W/Tip Sheet)This document shares important best practices in building capacity to track and use data for practice model decision making.2016data-driven-decision-making change-implementation
Toward a High Quality Child Welfare Workforce: Six Doable StepsThis paper describes a number of promising practices used across the country to improve the working conditions and quality of …2006workforce-development-planning change-implementation
Three Examples of Predictive Analytics in Child ProtectionThis webinar discusses how predictive analytics operates in the real world and the implications it has for child protective services. …2015data-driven-decision-making change-implementation
The Quality Services Review ProcessThis training course provides an overview of the Quality Service Review (QSR) process, the QSR Protocol, and the responsibilities of …2016continuous-quality-improvement change-implementation
The Power of Data for Learning and ChangingThis is the story of 3 graduate students from the UC Berkeley School of Social Welfare who were able to …, 2018data-driven-decision-making change-implementation
The National Survey of Child and Adolescent Well-Being (NSCAW): Implications for Child Welfare EvaluationsThis video illustrates ways that the NSCAW- which provides nationally representative, longitudinal data on children and families that have been …2014continuous-quality-improvement change-implementation
The Caseworker’s Role in a Results-Oriented Culture (7 minute microlearning)Designed for caseworkers, this 7-minute Quickbit explores how workers can contribute to, and benefit from, practicing in a results-oriented culture. …, 2008community-engagement
The 21st Century Public Service Workforce: Eight Lessons from the LiteratureThis paper summarizes eight lessons from the academic and policy literature on public service change and how change is impacting …2014workforce-development-planning change-implementation
Taking Action: Keys to Using Data & Information2010data-driven-decision-making change-implementation
Systems of Care Strategic Planning ToolkitThis toolkit addresses key issues and processes involved in formulating a strategic plan to guide infrastructure development, discusses related activities, …2010change-implementation
Systems of Care Policy Action Guide2019change-implementation
Supervisors’ Guide to Developing Operational Workforce Plans (Washington)The guide is designed as a practical tool to be used by supervisors and those who support supervisors with unit-level …2008workforce-development-planning change-implementation
Succession Planning ProcessThis document details the six-step process for effective succession planning and several factors typically found in successful succession planning initiatives.2005workforce-development-planning change-implementation
Succession Planning for GovernmentThis document explores talent management practices best to support a larger, more strategic role for HR in a rapidly changing …2014workforce-development-planning change-implementation
Success Beyond 18: Re-Examining the Foster Care Review Process: Extended Foster Care as a Catalyst for Improved Practices and Better OutcomesThis paper focuses on the role of courts in establishing case oversight and review processes that include youth in developmentally …2013continuous-quality-improvement change-implementation
Strategic Workforce Planning Manual – Fairfax, VirginiaThis manual defines fundamental steps to develop and implement a workforce plan, provides information and processes that can be applied …2003workforce-development-planning change-implementation
Sharing Data for Better Results: A Guide to Building Integrated Data Systems Compatible with Federal Privacy LawsThis toolkit helps agency leaders and staff use integrated data to improve city services, and provides information to find the …2014data-driven-decision-making change-implementation
Self-Assessment Workbook for Building a Stable Quality Child Welfare WorkforceThis workbook provides guidance to child welfare administrators on innovative human resource management policies and practices. The workbook allows administrators …2006workforce-development-planning change-implementation
Real Stories from the Field Tool KitThis toolkit features real stories and supports discussions with staff, students, and/or community members about innovative workforce development initiatives to …, 2018workforce-development-planning change-implementation
Quality Service Review: Protocol for Review of Current Status of Children & Families & the Performance of Key System Functions (Tennessee)This document is designed for use in a case-based Quality Service Review (QSR) process and is used for conducting a …2011continuous-quality-improvement change-implementation
Quality Assurance Review of the Division of Children, Youth and Families: New Hampshire Department of Children, Youth and FamiliesThis report examines how well laws, policies, and practices protect children who come to the attention of the New Hampshire’s …2016continuous-quality-improvement change-implementation
Quality Assurance Review of the Division of Children, Youth and Families: New Hampshire Department of Children, Youth and FamiliesThis report examines how well laws, policies, and practices protect children who come to the attention of the New Hampshire’s …2016continuous-quality-improvement change-implementation
Profile of the Social Work WorkforceThis report presents the size of the workforce, demographic and educational background, work setting, compensation, and geographical distribution. (2017workforce-development-planning change-implementation
Preparing for Tomorrow’s State and Local Government WorkforceThis eBook looks at how state and local governments across the country are using innovative practices to recruit, develop, and …2016workforce-development-planning change-implementation
Predictive Analytics and Child Protection: Constraints and OpportunitiesThis webinar discusses increasing efforts to leverage predictive analytics for better decision making in child protection. It reviews past experiences, …2015data-driven-decision-making change-implementation
Positioning Public Child Welfare Guidance: WorkforceThis guide is intended for child welfare agency teams charged by agency leadership with developing and maintaining a high-performing workforce …2010workforce-development-planning change-implementation
Policy Matters: Setting and Measuring Benchmarks for State PoliciesThis paper puts forth an approach to setting benchmarks for a state policy agenda to encourage stronger family relationships. The …2009continuous-quality-improvement change-implementation
Planning for Your Program’s Child Welfare Data SystemThis two-page resource offers concise guiding questions for programs to consider as they develop or enhance a data system. Data …2018data-driven-decision-making change-implementation
Permanency Planning Today – CQIThis issue of Permanency Planning Today provides basic foundational information on evidence-based practice and points the readership toward resources and …2014continuous-quality-improvement change-implementation
Partnerships, Evaluation, and Partnerships, Evaluation, and Effective Practice in Child Welfare: Introducing a New Framework (Part 1)This video introduces a practical guide for strengthening child welfare systems called “A Framework to Design, Test, Spread, and Sustain …2014change-implementation
On Equal Footing: The Importance of Baseline Equivalence in Measuring Program EffectivenessThis brief explains the role of baseline equivalence when measuring a home visiting program’s effectiveness, how to measure similarity of …2014continuous-quality-improvement change-implementation
NJ DCF Workforce Report: A Commitment to Child Welfare Excellence through Comprehensive Workforce & Leadership DevelopmentThis report provides an in-depth review of key indicators of performance and related strategies that reflect the New Jersey Department …2016workforce-development-planning change-implementation
New York State Department of Civil Services: Workforce & Succession PlanningThis webpage provides State agencies with guidance and a forum to share information on Workforce and Succession Planning. 2016workforce-development-planning change-implementation
New Jersey Workforce Report: Annual Update 2016-2017workforce and leadership functioning as well as system reform benchmarks in its commitment to the safety and well-being of children …2017workforce-development-planning change-implementation
New Jersey Fellows: Building Capacity in “Managing by Data” to Improve Leadership, Frontline Practice & Case Outcomes (1-page Summary)This document summarizes a NCWWI webinar that showcases an innovative program to build capacity in “managing by data” to support …, 2012data-driven-decision-making change-implementation
New Jersey Fellows: Building Capacity in “Managing by Data” to Improve Leadership, Frontline Practice & Case OutcomesThis webinar showcases an innovative program at the New Jersey Department of Children and Families (NJ DCF) to build capacity …, , 2012data-driven-decision-making leadership change-implementation
New Jersey DCF Workforce: Preliminary Highlights 2014-2015This report summarizes the demographics and characteristics of the current child welfare workforce and highlights a variety of indicators of …2015workforce-development-planning change-implementation
NCWWI Workforce Development Framework BriefThis document outlines NCWWI’s Workforce Development Framework (WDF) which is intended to help agency leaders understand best and promising practices …, 2019workforce-development-planning change-implementation
Navigating Rough Waters: Lessons Learned & Challenges to Avoid When Planning a Tribal Child Welfare Data SystemWhen programs journey through the river of data, knowing how to navigate rough waters and overcome challenges can make a …2018data-driven-decision-making change-implementation
National Data Archive on Child Abuse & NeglectThis website, for The National Data Archive on Child Abuse and Neglect (NDACAN), promotes scholarly exchange among researchers in the …2019data-driven-decision-making change-implementation
Monitoring Child Welfare Programs – Performance Improvement in a CQI ContextThis paper describes a continuous quality improvement (CQI) process in which the central elements are outcomes, baseline data, goal-setting, a …2007continuous-quality-improvement change-implementation
Minnesota Child Welfare Workforce Stabilization Study: Child Protection Summary ReportThis summary specifically focuses on the child protection workforce to better understand the state of Minnesota in order to develop …2016workforce-development-planning change-implementation
Mind the Gap #5: Transforming Child Welfare Decision-making through Modern Technology & Data AnalyticsThis webinar explores how child welfare organizations can leverage modern technology, data and information to support and transform frontline child …, 2015data-driven-decision-making change-implementation
Measuring Child Welfare Outcomes: A Compendium of Standardized InstrumentsThis document serves as a compendium of common child-, caregiver-, family-, and organization-level instruments that have been used by discretionary …2015continuous-quality-improvement change-implementation
Measurement Matters: How Should My Program Measure Changes in Child Well-Being?This video presents guidance about issues to consider when attempting to measure changes in well-being outcomes for children and families …2014continuous-quality-improvement change-implementation
Making Decisions in Child WelfareThis issue of Practice Notes addresses new ways to ensure decisions are fair, well-informed, and lead to the best possible …2017data-driven-decision-making change-implementation
Making a Difference #1: Evaluation Findings, Strategies and Lessons LearnedThis webinar offers an overview of what we learned through our evaluation and highlights findings from our research examining factors …, 2014workforce-development-planning change-implementation
Logic Model BuilderThis webpage helps users create logic models for Child Abuse and Neglect Prevention/Family Support and Postadoption Services Programs, guiding the …2019continuous-quality-improvement change-implementation
Levels of Research Evidence and Benefit-Cost Data for Title IV-E Waiver InterventionsThis research brief describes the Title IV-E demonstration interventions used by the complete set of Title IV-E Waiver states and …2015data-driven-decision-making change-implementation
Lessons from the Field: Assessing and Improving CQI Systems in Child WelfareThis issue of Child Welfare Matters profiles a CQI assessment approach the NRCOI designed and implemented in partner­ship with State …2014continuous-quality-improvement change-implementation
Learning, Leading, Changing and Making a DifferenceThe video provides an overview of NCWWI through the perspectives of NCWWI’s diverse partners. It explains how NCWWI’s workforce development …, , 2014adaptive-leadership change-implementation leadership
Learning, Leading, ChangingFor decades, the approach to workforce issues in child welfare was crisis-driven. Workers were not sufficiently supported, and states struggled …, 2018workforce-development-planning change-implementation
Knowing the Numbers: Accessing and Using Child Welfare DataThis brief provides an overview of data sources that are useful to the child welfare community specifically, including the major …2014data-driven-decision-making change-implementation
Keeping Track of Our Most Valuable Resource: Using Workforce Data to Improve Child Welfare ProgramsKeeping Track of Our Most Valuable Resource:2014workforce-development-planning change-implementation
Kansas Child Welfare Comprehensive Workforce PlanThe report presents results of a state-wide assessment and preliminary plan to address agency and systems-level workforce issues.2010workforce-development-planning change-implementation
In Pursuit of Better Outcomes – Putting CQI in North Carolina’s Child Welfare ToolboxThis issue of Training Matters provides an overview of the state’s system of CQI, REAP (Reaching for Accountability and Excellence …2012continuous-quality-improvement change-implementation
Improving the Welfare of Native Children by Using & Managing DataCovering the basics of data, this brief resource includes information on how data can be used to address issues and …2018data-driven-decision-making change-implementation
Harnessing Big Data for Social Good: A Grand Challenge for Social WorkThis paper focuses on the potential of big data and data science to produce novel types of information to inform …2015data-driven-decision-making change-implementation
Guide to Results-Based Planning and Facilitation: Achieving Results and Equity for Vulnerable Children and YouthThis guide explains how to use a proven strategic planning discipline -Results-Based Accountability (RBA) – to achieve population level results, …2014data-driven-decision-making change-implementation
Guide to Developing Strategic Workforce Plans (Washington)This guide is to explain the process of strategic workforce planning. This guide is designed as a practical tool for …2008workforce-development-planning change-implementation
Getting it Done: Partnering to Overcome Concerns about Data SharingThis video follows a child welfare director as she takes a moment to investigate some common barriers to data sharing …2014data-driven-decision-making change-implementation
Get the Data, Share the Data, Use the DataThis report summarizes the importance of data gathering, sharing and use between child welfare and education systems across three states: …2015data-driven-decision-making change-implementation
Front-Line Practice: Define, Assess, Plan, Implement and MonitorThis paper discusses the Define, Assess, Plan, Implement and Monitor (DAPIM) model as a continuous improvement tool that promotes strategic …2009data-driven-decision-making change-implementation
Framework for Managing with Data to Achieve Outcomes in Child WelfareThis five-step framework assists agencies in: engaging staff at all levels and community partners throughout the process; clarifying and focusing …2014data-driven-decision-making change-implementation
Foster Conversations about Results With Data WalksThis video demonstrates how you can rely on data walks to get stakeholders to work together to assess and improve …2016data-driven-decision-making change-implementation
Findings, Practice and Policy Implications from LONGSCAN: the 20-year Longitudinal Studies of Child Abuse and NeglectThis document provides an introduction to LONGSCAN, a project which was funded in part by the Children’s Bureau for two …2011data-driven-decision-making change-implementation
Effective Succession StrategiesvThis document describes common characteristics of effective succession planning efforts and strategies that promote effective succession planning. 2005workforce-development-planning change-implementation
Dismantling Racial Inequity #3: A Data-Driven Approach to Improving Outcomes for Black Girls in Child WelfareThis third session of “Dismantling Racial Inequity Through Child Welfare Systems Change” webinar series will highlight how Allegheny County Department …, , 2017data-driven-decision-making disproportionality-disparities change-implementation inclusivity-racial-equity
Data-driven Performance Improvement: NCWWI 1-page SummaryThis paper summarizes the article “Use Of Data to Assess Performance And Promote Outcome Achievement by Public and Private Child …, 2013data-driven-decision-making change-implementation
Data-Driven Decision Making Toolkit (Los Angeles)This guide provides key information and practical tools for consistent integration of Data-driven Decision Making (DDDM) principles and strategies into …2013data-driven-decision-making change-implementation
Data Strategies: Measuring Racial Disparities in Child WelfareThis webinar helps agency leaders, managers and data staff identify at which decision points children of different races experience inequitable …2016data-driven-decision-making change-implementation
CWIG Workforce Podcast Series Episode 1: The Workforce Development FrameworkThis podcast, hosted by the Child Welfare Information Gateway (CWIG), gives listeners an opportunity to hear about how addressing your …, 2018workforce-development-planning change-implementation
Creating a New Narrative: Collaborative and Effective Evaluation in Tribal CommunitiesThis video describes historical experiences of intrusive research and judgmental evaluations that have caused harm to many American Indian and …2014continuous-quality-improvement change-implementation
Counting is Not enough: Investing in Quality Service ReviewsThis report examines the practices of more than 20 jurisdictions, gathers insight from national experts and presents recommendations for improving …2011continuous-quality-improvement change-implementation
Cost Analysis in Program EvaluationThis two part video discusses how cost analysis can be a helpful when performing program evaluation, and reviews steps in …2014continuous-quality-improvement change-implementation
Continuous Quality Improvement: FRIENDS Online Learning Center CourseThis training builds on the basics about Continuous Quality Improvement and what agencies and staff are doing towards creating a …, 2009continuous-quality-improvement change-implementation
Considering Outcomes in the Children’s System of CareThis brief serves as a primer for programs and agencies that are considering initiating work towards the measurement and management …2016data-driven-decision-making change-implementation
Confidentiality Toolkit: A Resource Tool from the ACF Interoperability InitiativeThis toolkit, developed by Administration for Children and Families (ACF), is intended to help jurisdictions successfully navigate the delicate balance …2014data-driven-decision-making change-implementation
Components of an Effective Child Workforce to Improve Outcomes For Children and Families: What Does the Research Tell Us?2006workforce-development-planning change-implementation
Competency-based Workforce Development: A Synthesis of Current ApproachesThis paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a …, , 2015performance-management workforce-development-planning education-professional-development change-implementation
Competency Menu Rating WorksheetThis form provides a menu of competencies that may be appropriate for a wide array of human service jobs to …2014workforce-development-planning change-implementation
Collaborative & Effective Evaluation in Tribal Communities: The Roles and Voices of Key StakeholdersThis video describes the roles of key stakeholders to create a new narrative for evaluation in Tribal communities and reflects …2014continuous-quality-improvement change-implementation
Collaborating to Collect and use Data to Inform Quality ContactsThis tip sheet offers considerations and collaborative strategies related to the collection, analysis, and use of quality contact data.2018data-driven-decision-making change-implementation
ChildStat: Leading Systems-level Improvements based on Case-level Experiences (1-page Summary)This document summarizes a NCWWI webinar that showcases the development, implementation, and outcomes of ChildStat, a creative, data-driven, systemic leadership …, , , 2011change-implementation data-driven-decision-making organizational-culture-and-climate
ChildStat: Leading Systems-level Improvements based on Case-level Experiences (1-page Summary)This webinar showcases the development, implementation and outcomes of ChildStat, a creative, data-driven, systemic leadership initiative implemented in 2006 by …2013data-driven-decision-making change-implementation
ChildStat Video Training – A Case Practice Accountability Tool (NYC)This video introduces ChildStat, a case practice accountability tool, explores the core features and the process of conducting a review, …2013data-driven-decision-making change-implementation
Child Welfare Workforce: Implications for the Private Nonprofit SectorThis paper provides recommendations of actions that private, public, and academic organizations can undertake individually and collaboratively to create state …2006workforce-development-planning change-implementation
Child Welfare Workforce Demographic TrendsThis document offers a general snapshot of frontline child welfare caseworkers in the Unites States based on findings of various …, 2010workforce-development-planning change-implementation
Child Welfare Practice & Data: Making the ConnectionThis issue of Practice Notes explores how using data can enhance child welfare practice.2009data-driven-decision-making change-implementation
Child Welfare Outcomes 2010–2013: Report to Congress Executive SummaryThis document summarizes the Child Welfare Outcomes 2010–2013 Report to Congress which provides information on the performance of states in seven …2016data-driven-decision-making change-implementation
Child Welfare Outcomes 2010-2013 Report to CongressThis report to Congress provides information on the performance of states in seven outcome categories and also includes data on …2016continuous-quality-improvement change-implementation
Child Welfare Information Gateway: Qualitative Case ReviewThis webpage contains resources describing the general process of qualitative case review and includes State and local examples that describe …2019continuous-quality-improvement change-implementation
Child Welfare Information Gateway: Information Systems & DataThis webpage offers resources that address the use of information systems and data in child welfare, including planning and implementing …2019data-driven-decision-making change-implementation
Child Welfare & Technology2011data-driven-decision-making change-implementation
Child Protective Investigator and Child Protective Investigator Supervisor Educational Qualifications, Turnover, and Working Conditions Status Report: Annual Report (Florida)This report provides a status on educational qualifications, turnover rates, and working conditions for the Department’s child protective investigators, child …2015data-driven-decision-making change-implementation
Child and Family Services Review (CFSR) Round 3 ResourcesThis webpage offers the resources on Round 3 of the CFSRs for states participating in the process.2016continuous-quality-improvement change-implementation
Child and Family Services Review (CFSR) E-Training PlatformThis online training is designed to provide state review teams, partners, and stakeholders with information relevant to the onsite reviews …2016continuous-quality-improvement change-implementation
Casework and Evaluation: Learning From My Success StoryThis video features a caseworker who explains the unexpected role that evaluation played in delivering the services and supports that …2014continuous-quality-improvement change-implementation
CalSWEC’s Ecological Model for Workforce DevelopmentThis model was developed as a guide for workforce development evaluation and research activities. The model depicts the contributions of education, in-service …2014data-driven-decision-making change-implementation
Building Workforce Capacity through a Child Welfare Practice Model: Lessons from the FieldThis paper shares specific and targeted strategies employed by states for improving supervision and front line practice, quality assurance, as …2012data-driven-decision-making change-implementation
Building Leaderful Organizations: Succession Planning for NonprofitsThis publication presents alternative models of succession planning designed particularly for nonprofits: (1) Pursuing the agency’s mission and service goals …2008workforce-development-planning change-implementation
Building Evaluation Capacity: Collecting & Using Data in Cross-project Evaluations (Guide II)These guides addresses data collection, reporting, and use, examining ways to build data-collection capacity among projects; rationales, sources, and measures …2008continuous-quality-improvement change-implementation
Building Data Driven Child Welfare Practice: An Evaluation of the Manage by Data InitiativeThis report presents findings from the evaluation of Manage by Data which sought to identify implementation challenges and solutions, presenting …2013data-driven-decision-making change-implementation
Better Data, Better Outcomes: Engaging Users in Performance ManagementThis paper explores some of the issues affecting data quality in child welfare case management systems and their underlying causes; …2010data-driven-decision-making change-implementation
Being a Good Consumer of Predictive Analytics in Child ProtectionThis webinar discusses what questions organizations considering predictive analytics should be asking–both of themselves and of researchers.2015data-driven-decision-making change-implementation
Applying Predictive Analytics to Child WelfareThis module discuss how predictive analytics might inform, assist, and improve decision making in child protection.2015data-driven-decision-making change-implementation
Allegheny County Data WarehouseThis webpage highlights a human service agency’s data warehouse that provides the central repository of social services data, allows DHS …2019data-driven-decision-making change-implementation
AccountabilityThis issue of A Closer Look, examines the process of “accountability” as a valuable tool for building and sustaining effective …2010data-driven-decision-making change-implementation
A Review of Child Welfare Services at DSS SCThis report reviews various issues pertaining to child welfare services, procurement, and agency management at the South Carolina Department of …2014workforce-development-planning change-implementation
A Results-Oriented Culture (7 minute microlearning)Leaders in a results-oriented culture look at data, interpret it, and take action to make changes to improve outcomes based …, 2017data-driven-decision-making change-implementation
A Guide to Build Capacity for Child Welfare Using the CQI ProcessThis report discusses guidelines for increasing the capacity of child welfare agencies through the use of their continuous CQI systems. …2014continuous-quality-improvement change-implementation
A Framework to Design, Test, Spread, and Sustain Effective Child Welfare Practice: Tying It All Together (Part 5)This video illustrates all five phases of the framework through a single case example. It also discusses how subsidized guardianship …2014change-implementation
A Framework to Design, Test, Spread, and Sustain Effective Child Welfare Practice: Replicate & Adapt and Apply & Improve (Part 4)This video describes the Replicate & Adapt and Apply & Improve phases of the framework, explains how agencies can apply …2014change-implementation
A Framework to Design, Test, Spread, and Sustain Effective Child Welfare Practice: Identify & Explore (Part 2)This video explains the process of building evidence and spreading effective practice in child welfare begins with investigating a problem, …2014change-implementation
A Framework to Design, Test, Spread, and Sustain Effective Child Welfare Practice: Develop & Test and Compare & Learn (Part 3)This video introduces two additional phases of the framework: Develop & Test and Compare & Learn. It describes how agencies …2014change-implementation
A Comprehensive Workforce Strategy to Advance Child Welfare OutcomesThis report is a compilation of input from leaders and universities in 28 U. S. states and counties. The group …, 2013workforce-development-planning change-implementation
A Blueprint for Using Data to Reduce Disparities/Disproportionalities in Human Services & Behavioral HealthThis guide shows how to use data to help achieve racial equity in human and behavioral health care services policy, …2013data-driven-decision-making change-implementation
7 Lessons Learned from the Western Workforce ProjectThis document explains seven lessons learned after conducting Comprehensive Organizational Health Assessments (COHA) at four child welfare sites in Colorado, …2014workforce-development-planning change-implementation
10 Practices: A Child Welfare Leader’s Desk Guide to Building a High-Performing AgencyThis two-part guide presents (1) targeted information on 10 practices, including 10 outcomes and 15 measures that are arguably the …2015continuous-quality-improvement change-implementation
The Sanctuary Model of Trauma Informed Organizational Change2008trauma-informed-practice
Symptoms of Post-Traumatic Stress Among Child Welfare Workers who Experience a Maltreatment Fatality on Their CaseloadThis document presents findings from the study Child Maltreatment Fatalities: Perceptions and Experiences of Child Welfare Professionals, assessing the knowledge, …2012trauma-informed-practice
Secondary Traumatic Stress: A Fact Sheet for Child-Serving ProfessionalsThis document outlines options for assessment, prevention, and interventions relevant to secondary stress, and describe the elements necessary for transforming …2011trauma-informed-practice
Secondary Traumatic Stress Informed Organization Assessment Tool (STSI-OA)This webpage provides a tool to evaluate the degree to which an organization is STS-informed, and able to respond to …, 2019trauma-informed-practice
Secondary Trauma and the Child Welfare Workforce – CW360This edition of CW360° focuses on the unique challenges faced by child welfare professionals, undertaking the day to day work …2012trauma-informed-practice
Secondary Trauma and Child Welfare Staff: Guidance for Supervisors and AdministratorsThis fact sheet provides information on how secondary traumatic stress (STS) manifests itself in child welfare, the kinds of staff …2014trauma-informed-practice
Promoting Resilience and Reducing Secondary Trauma Among Child Welfare Staff: Training ManualThis manual describes a project to mitigate the impact of secondary traumatic stress among child protective staff in New York …2011trauma-informed-practice
Promoting Resilience and Reducing Secondary Trauma Among Child Welfare Staff: Participant HandbookThis manual contains handouts that accompany training to mitigate the impact of secondary traumatic stress among child protective staff; and …2011trauma-informed-practice
Professional Quality of Life (ProQOL): Compassion Satisfaction & Compassion Fatigue2009trauma-informed-practice
Planning for Emotional Labor and Secondary Traumatic Stress in Child Welfare OrganizationsThis paper provides an emergent framework that emphasizes early detection and quick response for secondary traumatic stress. Recommendations and guidelines …2012trauma-informed-practice
National Child Traumatic Stress NetworkThis webpage provides National Child Traumatic Stress Network materials on various child traumatic stress topics and designed for diverse audiences. …2019trauma-informed-practice
Managing the Impact of Traumatic Stress on the Child Welfare ProfessionalThis training course discusses how child welfare professionals can enjoy long fulfilling careers in child welfare, and how these individuals …2016trauma-informed-practice
Kansas Workforce Initiative Evidence Review: Secondary Traumatic Stress2010trauma-informed-practice
Compassion Satisfaction/Fatigue Self-Test for Helpers1998trauma-informed-practice
Compassion Fatigue Specialist Training MaterialsThis document include measurement tools and curriculum material for Compassion Fatigue Specialist 2-day training which includes a wide array of …2011trauma-informed-practice
Child Welfare Information Gateway: Burnout/TraumaThis webpage provides resources to address the challenges professionals face and ways to cope with secondary trauma when working in …2019trauma-informed-practice
Adoption Competency Curriculum – Compassion Fatigue: Secondary Traumatic Stress Disorder, Burnout, Vicarious Trauma -Participant’s HandoutsThis curriculum includes participant handout materials for a module that teaches participants to identify causes and symptoms of compassion fatigue, …2010trauma-informed-practice
Adoption Competency Curriculum – Compassion Fatigue: Secondary Traumatic Stress Disorder, Burnout, Vicarious Trauma – Trainer’s GuideThis curriculum includes trainer preparation materials for a module that teaches participants to identify causes and symptoms of compassion fatigue, …2010trauma-informed-practice
Addressing Secondary Traumatic Stress Among Child Welfare Staff: A Practice BriefThis paper addresses occupational stress experienced by staff responsible for investigating allegations of child abuse and neglect and making decisions …2012trauma-informed-practice
Secondary Traumatic Stress Informed Organization Assessment Tool (STSI-OA)This webpage provides a tool to evaluate the degree to which an organization is STS-informed, and able to respond to …, 2012burnout work-conditions-and-benefits
Child Welfare Information Gateway: Burnout/TraumaThis webpage provides resources to address the challenges professionals face and ways to cope with secondary trauma when working in …2019burnout work-conditions-and-benefits
Key Components for an Effective Job Description & TemplateThis document is a human resource form to help develop an accurate and thorough job description.2014job-analysis-and-position-requirements recruitment-and-selection
Child Welfare Information Gateway: Realistic Job PreviewsThis webpage features Realistic Job Preview videos from different states, along with supplemental materials and resources, which demonstrate the development, …2019screening-and-selection recruitment-and-selection
Leadership, Diversity & Inclusion – insights from scholarshipThis review of literature about leadership diversity in the United States, with a focus on public service, highlights the main …2011organizational-culture-and-climate
Fostering Innovation Through a Diverse Workforce2011organizational-culture-and-climate
Exploring Diversity – Race and Culture in the Inclusive WorkplaceThis paper focuses on strategies for creating an inclusive work environment for any segment of the population including women, LGBT …2008organizational-culture-and-climate
Diversity Is Useless Without InclusivityThis article discusses the four dynamics that frequently work against inclusiveness in many organizations: (1) people gravitate toward people like …2014organizational-culture-and-climate
Achieving Diversity in the Nonprofit Workplace: A Step-by Step GuideThis guide provides non-profit organizations with a step-by-step approach – in seven phases – to achieving diversity and inclusiveness in …, 2010disproportionality-disparities inclusivity-racial-equity
Understanding the Impact of Implicit BiasThis presentation explores the impact of implicit bias on organizational functioning, training design and delivery, and the broader organizational culture …2016cultural-responsiveness inclusivity-racial-equity
Guide to Results-Based Planning and Facilitation: Achieving Results and Equity for Vulnerable Children and YouthThis guide explains how to use a proven strategic planning discipline -Results-Based Accountability (RBA) – to achieve population level results, …2014advancing-racial-equity inclusivity-racial-equity
Data Strategies: Measuring Racial Disparities in Child WelfareThis webinar helps agency leaders, managers and data staff identify at which decision points children of different races experience inequitable …2016disproportionality-disparities inclusivity-racial-equity
Washington Developmental Competencies for Supervisorsv, 2013performance-management education-professional-development
Washington Developmental Competencies for Social Workers and Social Service SpecialistsThis document offers a graph of all knowledge and skills related to assigned job tasks for social workers and social …, 2013performance-management education-professional-development
Understanding Job Requirements (3.5 minute microlearning)Understanding Job Requirements, 2016performance-management education-professional-development
Tool Kit – Identifying a Competency Model for the Jobs in your OrganizationThis tool guide Human Resources Manager and other key HR staff become familiar with the Competency Model and the Competency …2007performance-management education-professional-development
The Universe of Child Welfare Competencies (Ohio)This webpage offers a comprehensive listing of all the competencies required for child welfare staff to do their jobs, which …, 2019performance-management education-professional-development
Texas Child Protective Services Specialist CompetenciesThis graph outlines practice competencies for those working in child protective services., 2015performance-management education-professional-development
Social Workers in Social Services Agencies – Occupational ProfileThis document outlines the various services that social service agencies provide; job functions within these agencies; the benefits and challenges …2011performance-management education-professional-development
Rhode Island Individual Learning Needs Survey & Individual Learning PlanThis survey contains a list of competencies specific to the child welfare field, and used by new workers and their …, 2012performance-management education-professional-development
Positioning Public Child Welfare Guidance: Workforce GuidanceThis chapter offers guidance that all agencies can use to attract and retain a highly competent workforce that has the …2010performance-management education-professional-development
Performance Measurement: NCWWI 1-page SummaryThis document summarizes findings from a collaborative initiative and qualitative study that examined the experiences of four nonprofit human service …, 2016performance-management education-professional-development
Performance Anchors Non-Case Carrying Supervisor in Family and Children’s Services (San Francisco)This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These …, 2015performance-management education-professional-development
Performance Anchors for Non-Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These …, 2015performance-management education-professional-development
Performance Anchors for Case Carrying Supervisor in Family and Children’s Services (San Francisco)This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on supervisor’s tenure. These …, 2015performance-management education-professional-development
Performance Anchors for Case Carrying Protective Services Worker in Family and Children’s Services (San Francisco)This document incorporates Child Welfare Core Practice behaviors into performance indicators within levels of proficiency based on staff tenure. These …, 2015performance-management education-professional-development
Ohio IHS Supervisor/Manager CompetenciesThis document provides a list of various topics specific to supervisor and manager roles in child welfare and the related …, 2012performance-management education-professional-development
Ohio IHS Supervisor Specialized CompetenciesThis document provides a list of various specialized topics specific to supervisor roles in child welfare and the related competencies …, 2012performance-management education-professional-development
Ohio IHS Supervisor Related CompetenciesThis document provides a list of various topics specific to supervisor roles in child welfare and the related competencies and …, 2012performance-management education-professional-development
Ohio IHS Caseworker Core CompetenciesThis document provides a list and descriptions of the fundamentals of family-centered child protective services and related skill sets and …, 2012performance-management education-professional-development
Maryland Competencies for Child Welfare WorkersThis chart provides a detailed list of core knowledge, skill and attitude competencies for Child Welfare Workers in Maryland. , 2009performance-management education-professional-development
Maine Supervisor CompetenciesThis report relates specifically to the competencies of supervisors in the public child welfare system with the long-term goal of …, 2014performance-management education-professional-development
Maine Caseworker CompetenciesThis report on the competency model summarizes the work of developing the model and includes a description of the Maine …, 2014performance-management education-professional-development
Iowa Caseworker Competencies and AssessmentThis survey is designed to assist each social worker with a review of their competencies and individual learning needs; a …, 2014performance-management education-professional-development
Human Services Management Competencies GuidebookThis guidebook is designed as professional development tool that allows individuals to gauge their current skill-set and to garner feedback …, 2015performance-management education-professional-development
Colorado Caseworker CompetenciesThis is an extensive list of competencies categorized by skill set and organized numerically based on the fundamentals of family-centered …, 2013performance-management education-professional-development
Annual Performance Appraisal for Family and Children’s Services Case Carrying Protective Services Workers (San Francisco), 2015performance-management education-professional-development
Annual Performance Appraisal for Family and Children’s Services Case Carrying and Non Case Carrying Supervisors (San Francisco)This form was developed as a tool for formal performance evaluation for case carrying and non-case carrying supervisors, and designed …, 2015performance-management education-professional-development
Child Protective Specialist Appreciation Week Posters (NYC)This set of posters from New York City’s Admistration for Children’s Services share messages of appreciation for Child Protective Specialists. 2008community-engagement
CalSWEC’s Ecological Model for Workforce DevelopmentThis model was developed as a guide for workforce development evaluation and research activities. The model depicts the contributions of education, in-service …2014workforce-development-planning change-implementation
Leadership Academy for Middle Managers (LAMM): 5-Day CurriculumThis competency-based training prepares middle managers to lead meaningful change in our nation’s ability to serve our most vulnerable children, …, 2013leadership
Leadership Academy for Middle Managers (LAMM) 3-Day Coaching ManualThe manual provides a review of the literature on coaching; the standards of effective coaching practices for LAMM, and their …, 2018leadership
Advice to a New Child Services LeaderThis paper conveys the lessons learned from Judge James W. Payne, along with suggestions and tips for making child services …2011leadership
Leadership & Child Welfare Systems: The Role of State LegislatorsThis report discusses the importance of the Child and Family Services Reviews (CFSRs) as a tool for legislators in assessing …2008leadership
Leadership in the Improving Child Welfare Outcomes through Systems of Care InitiativeThis brief is designed to enhance understanding of the role of leadership in bringing about systems change. Drawing on qualitative …2010leadership
Organizational Leadership: NCWWI 1-page SummaryThis paper summarizes the article “Organizational Leadership and Its Impact on Social Workers’ Job Satisfaction: A National Study”, which reports …, 2019leadership
Leading Practice: A Resource Guide for Child Protection LeadersThis guide operationalizes five leadership capabilities – critical reflection, engaging others, managing oneself, delivering results and leading and inspiring. It …2014leadership
Media Toolkit for Child Welfare LeadersThis document provides tips and strategies child welfare leaders can use to work effectively with the media and to increase …2013leadership
Positioning Public Child Welfare Guidance: Leadership GuidanceThis document offers guidance on where leaders and their teams should spend their time and energy, how to assess and …2010leadership
DCFS Training for New County Directors (Georgia): Workshop No. 1 – Leadership (Participant’s Guide)This workshop guide identifies and explores the leadership qualities that contribute to success as a County Director, and includes: The …2006leadership
DCFS Training for New County Directors (Georgia): Workshop No. 2 – Program & Workload Management (Trainer’s Guide)This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel …2006leadership
DCFS Training for New County Directors (Georgia): Workshop No. 3 – Personnel Management (Trainer’s Guide)This workshop guide reinforces and builds on participants’ entry abilities, introduces how current policies relate to County Directors and personnel …2006leadership
Leadership Resources with PowerPoints (Georgia)This website provides presentations on leadership competencies to include influencing change, developing leaders, managing conflict, inspiring and influencing others. 2006leadership
Extraordinary Leadership: Suncoast RegionThis training video discusses leadership traits, principles, and qualities; a number of critical skills (i.e. active listening) and essential practices …2013leadership
Using Strengths-Based Leadership to Improve the Child Welfare SystemThis articles describes how the Neighborhoods for Kids program effectively achieved improved safety, well-being, and permanency of children in the …2013leadership
Beyond Quick Fixes: Effective Agency Leadership in a Changeable EnvironmentThis the third in a series of articles regarding the current status of child protection services in the United States …2014leadership
The Dawn of Systems LeadershipThis article describes key skills and tools used by system leaders, those who catalyze collective leadership to address difficult problems …2015leadership
Foundations of LeadershipThis training course introduces administrators to leadership and organizational effectiveness, outlines the development of a change plan that engages staff …2018leadership
Leadership and the Parallel ProcessThis training course provides a framework to examine the parallel process between the leader, the employee and the client as …2013leadership
Teaming for Success: Leading TeamingThis training course focuses on techniques to build a teaming culture both inside an agency and with outside system partners, …2015leadership
Teaming for Success: Planning and Facilitating Effective Team MeetingsThis training course provides effective strategies for facilitators to employ before, during, and after meetings that will improve participation and …2015leadership
Leadership and Inclusion: NCWWI 1-page SummaryThis document explores the role of authentic leadership (AL) in enhancing perceptions of inclusion and also examines two outcomes potentially related …, 2016leadership
Leadership in Systems of Care: Creating and Communicating a Shared VisionThis brief describes the importance of a shared vision, the critical role of leadership, essential characteristics of successful leaders, and …2011leadership
Ten Conversations Leaders Use to Move Results ForwardThis video describes ten conversations that results-based leaders can use to achieve results and move to higher action and higher …2016leadership
Effective Leadership for Tribal Child WelfareThis guide provides some basic information on how to establish effective tribal governance and the role of tribal leadership in …2015leadership
Leading Through Understanding the Role of Life StoriesUnderstanding the personal journey – or context – that leads people to a career in child welfare is an important …, 2018leadership
For Missouri Field Support Manager, It’s All About RelationshipsDana Jones, a Field Support and Training Manager in Missouri, was facing high staff turnover rates and an over-stressed child …, 2018leadership
Emotional Intelligence for Leaders: NCWWI 1-page SummaryThis paper summarizes the chapter, “On Leadership” by D. Goleman which describes that while intellect, big picture thinking, and long-term …, 2019leadership
Child Welfare Information Gateway: Agency LeadershipThis webpage provides resources that describe aspects of leadership and leadership strategies that can improve agency effectiveness and impact the …2019adaptive-leadership leadership
Training and Development in Human Services: Special Issue on Leadership DevelopmentThis special issue of Training and Development in Human Services focuses on leadership development and includes articles on competency-based leadership …2014adaptive-leadership leadership
Competency-based Leadership DevelopmentThis article describes a competency-based leadership development program in child welfare that has demonstrated effectiveness by developing a comprehensive competency …2014adaptive-leadership leadership
Bridging the Gap: A Learning Activity on Effective Multidisciplinary CollaborationThis paper highlights a learning activity that demonstrates the principles of collaboration and the impact it has within the field …2014adaptive-leadership leadership
An Example of Leadership Transfer of Learning Through the NCWWI Toolkit: Learning and Living LeadershipThis document provides a series of activities to cultivate the leadership competencies from the NCWWI Leadership Model and Competency Framework …2014adaptive-leadership leadership
Adaptive Leadership: Practical ApplicationThis 90-minute webinar explains the diagnostic framework for determining the adaptive challenge and how to mobilize the system to implement …, 2013adaptive-leadership leadership
Making a Difference #4: Leadership Academy for Supervisors: What We Learned & How We ChangedThis webinar, the final session in the NCWWI 4-part national webinar mini-series, Making a Difference: NCWWI Impact & Lessons Learned …, , 2014adaptive-leadership supervision leadership
Making a Difference #3: Child Welfare Means Change Management: Stories & Lessons Learned from LAMM AlumniThis webinar is the third of a 4-part national mini-series, Making a Difference: NCWWI Impact & Lessons Learned (2008-2013) and …, 2014adaptive-leadership leadership
Leadership Academy for Supervisors (LAS) Core CurriculumDesigned for experienced child welfare supervisors, the core curriculum consists of the Introductory Module and 5 subsequent online modules corresponding …, , 2015adaptive-leadership supervision leadership
Child welfare matters: Leading Adaptively in Child WelfareThis issue focuses on integrating the concepts and tools of adaptive leadership into training and technical assistance (TTA) work, exercising …2013adaptive-leadership leadership
Open to All Voices (4 minute microlearning)Working effectively with a variety of stakeholders impacted by a change requires a diverse set of competencies which is why …, 2017adaptive-leadership leadership
Strengths Based Teams (4 minute microlearning)The path to great leadership starts with a deep understanding of the strengths you bring to the table. Since no …, , 2017adaptive-leadership leadership
Learning & Living the NCWWI Leadership Model (1-page Summary)This document summarizes a NCWWI webinar that provides an in-depth exploration of the NCWWI’s Leadership Model for child welfare. Link …, 2013adaptive-leadership leadership
Meaningful Family Involvement: NCWWI 1-page SummaryThis document summarizes the article “New Roles for Families in Child Welfare” which examines the strategies and approaches child welfare …, 2012family-centered-practice practice-supports
Building Family Capacity For Family Involvement in Child WelfareThis action brief, the first in the Systems of Care Family Involvement Series, addresses capacity building at the child welfare …2008family-centered-practice practice-supports
Family Engagement in Child Welfare Video SeriesThis video series and accompanying discussion guides showcase the experiences of two Systems of Care communities that worked with birth …2019family-centered-practice practice-supports
Iowa Parent Partners ProgramThis webpage offers all relevant information for the Parent Partners Program, a key strategy to improving practice with families by …2019family-centered-practice practice-supports
Parent Leadership: FRIENDS Online Learning Center CourseThis course addresses the benefits of parent leadership to parents, agencies, and programs; ways to nurture parent leadership; how the …2019family-centered-practice practice-supports
Creating Effective Parent-Practitioner Partnerships: FRIENDS Online Learning Center CourseThis course defines the roles and lists the benefits of parent leadership, describes common fears and barriers of parent leadership, …2019family-centered-practice practice-supports
Family Engagement InventoryThis website presents the Family Engagement Inventory (FEI), an interactive web-based tool designed to familiarize professionals in child welfare, juvenile …2019family-centered-practice practice-supports
Engaging with Parents: Self-Study GuideThis guide presents a 21-hour self-study unit based on the principles of the Strengthening Families and Stronger Together programs that …2009family-centered-practice practice-supports
Family Engagement: Partnering with Families to Improve Child Welfare OutcomesEngaging families in the casework process promotes the safety, permanency, and wellbeing of children and families in the child welfare …2016family-centered-practice practice-supports
Family Involvement in the Improving Child Welfare Outcomes Through Systems of Care InitiativeThis case study provides a comprehensive overview, lessons learned, and recommendations of how the principle of child, youth, and family …2010family-centered-practice practice-supports
Growing and Sustaining Parent Engagement A Toolkit for Parents and Community PartnersThe Toolkit is a quick and easy guide to help support and sustain parent engagement. It provides how to’s for …2010family-centered-practice practice-supports
Engaging Children, Youth and FamiliesThis issue of Improving Outcomes by Improving Practice deals with a foundational element of child welfare— engaging children, youth and …2011family-centered-practice practice-supports
Parent Leadership and Family Engagement in CPS and Foster Care (Virginia)This edition of the Virginia Child Protection Newsletter emphasizes the importance of using a family engagement approach when working with …2011family-centered-practice practice-supports
The Importance of Family Engagement in Child Welfare ServicesThis paper discusses barriers caseworkers encounter in engaging families in child welfare services and identifies characteristics of families associated with …2009family-centered-practice practice-supports
National Center on Family Group Decision MakingThis webpage provides information on training and consultation, research, resources, and events related to the Family Group Decision Making (FGDM) …2019family-centered-practice practice-supports
Child Welfare Information Gateway: Engaging FamiliesThis webpage provides resources addressing how to understand and fully engage families in child welfare services including State and local …2019family-centered-practice practice-supports
Engagement Part 1: “Engagement in Child Welfare Work”This video features UNC-Chapel Hill faculty member and child welfare trainer with 30 years in the field, Dan Comer, who …2014family-centered-practice practice-supports
Engagement Part 2: “Why We Struggle with Engagement”This video features UNC-Chapel Hill faculty member and child welfare trainer, Dan Comer, who suggests steps practitioners can take to …2014family-centered-practice practice-supports
Engagement Part 3: “A Success Story”This video features UNC-Chapel Hill faculty member and human services trainer, Dan Comer, who offers a moving real-world example that …2014family-centered-practice practice-supports
Use of Cultural Brokers as an Approach to Community Engagement with African American Families in Child WelfareThis curriculum provides research highlights, historical perspectives, conceptual frameworks, approaches for community engagement, tools and experiential opportunities to strengthen social …2011family-centered-practice practice-supports
Supporting Meaningful Family Engagement (Part 1)This video features the first part of a workshop on meaningful visitation, family engagement, and dealing with siblings- particularity siblings …, 2015family-centered-practice practice-supports
Supporting Meaningful Family Engagement (Part 2)This video features the second part of a workshop on Meaningful Family Engagement, covering the ‘how to’ of family engagement …, 2015family-centered-practice practice-supports
Family Meeting Facilitator TrainingAs part of Family Connections Oregon, this training curriculum was developed to teach the theoretical foundations, applications and facilitation skills …2015family-centered-practice practice-supports
Building and Sustaining Father EngagementThis training course explores methods to identify, locate and engage fathers, and the skills necessary to identify strengths and to …2014family-centered-practice practice-supports
Engaging Parents: Innovative Approaches in Child WelfareThis document reviews innovative approaches that mitigate the obstacles to engaging parents in child welfare and includes recommendations on the …2010family-centered-practice practice-supports
Motivational Interviewing as a Practice Innovation in Child WelfareThis webinar is an opportunity to hear about implementing Motivational Interviewing (MI) as a practice innovation in child welfare agencies …2011practice-supports
An Experiment That Has Failed: Privatization of Child Welfare in NebraskaThis 2-page article critiques the statewide child welfare privatization initiative that was launched in Nebraska, concluding that the private system …2015practice-supports
Planning With Youth in Transition: Tips, Tools and TechniquesThis training course provides an overview of juvenile court rules related to older youth planning, explores transition assessment/planning tools, and …2017practice-supports
State Statutes Related to the Indian Child Welfare ActThis webpage provides states’ statutes related to strengthening, enhancing or complying with the federal Indian Child Welfare Act. Keywords: Native …2019practice-supports
Differential Response Family Engagement ToolkitThis document outlines Family Engagement skill sets for the use with child welfare practitioners to enhance and improve their skills …2014family-centered-practice practice-supports
Decision-making in Child Protection: NCWWI 1-page SummaryThis paper summarizes a study focused on the second cohort of the National Survey of Child and Adolescent Well-Being that …, 2017practice-supports
Working With “Hard to Reach” PopulationsThis webinar examined practices on how to work with populations that are difficult to reach and explores how those populations …2017practice-supports
ICWA Quick Reference Guide – Involuntary ProceedingsThis reference guide on the Indian Child Welfare Act of 1978, 25 U.S.C. §§ 1901-63; ICWA Proceedings Final Rule, 25 …2016practice-supports
Measuring Compliance with the Indian Child Welfare Act: An Assessment ToolkitThis toolkit identifies strengths and weaknesses of different data collection approaches, provides sample tools or questions for the sites, and …2013practice-supports
Working with Kinship Caregivers2012practice-supports
Transformational Relationships for Youth SuccessThis brief shares lessons about the powerful difference that a transformational relationship can make in a young person’s life and …2017practice-supports
Child Welfare Information Gateway: Child Welfare Practice ModelsThis section of the Child Welfare Information Gateway includes best practice models to improve safety, permanency, and well-being for children. …2019practice-models practice-supports
Information Packet: Family Centered Practice ModelsThis new National Resource Center for Permanency and Family Connections information packet,provides information on family centered practice principles, legislation & …, 2009practice-models practice-supports
Positioning Public Child Welfare Guidance: Practice ModelsThis guidance offers information on definitions, strategies, key processes, operations, and implementation of a public child welfare practice model. , 2011practice-models practice-supports
Family Preservation & Family Centered Practice2012family-centered-practice practice-supports
Child Welfare Model of Practice (Iowa)This model provides Iowa’s child welfare model of practice was developed to define, affirm, guide, reinforce and support DHS’s strength-based …2007practice-models practice-supports
Coaching to Support Solution-based Casework in Child Welfare2012family-centered-practice practice-supports
Coaching to Support Solution-based Casework in Child Welfare (1-page Summary)This document summarizes a NCWWI webinar that highlights the core elements of a solution-based casework coaching model necessary to support …, 2014practice-supports
Solution Based CaseworkThis website provides information, training, and resources for Solution-Based Casework, an evidenced-informed casework practice model that prioritizes working in partnership …2019practice-models practice-supports
Child Welfare Information Gateway: Child Welfare Practice ModelsThis section of the Child Welfare Information Gateway includes best practice models to improve safety, permanency, and well-being for children. …2019practice-models practice-supports
Child Welfare Information Gateway: Family Centered PracticeThis section provides key elements of family-centered practice and provides overarching strategies for family-centered casework practice across child welfare service …2019family-centered-practice practice-supports
An Individualized, Strengths-Based Approach in Public Child Welfare Driven Systems of CareThis brief focuses on the principle of an individualized, strengths-based approach in public child welfare., 2008family-centered-practice practice-supports
An Introduction to the Practice Model Framework: Working Document SeriesThis working document explains the process of developing a framework to help child welfare agencies and Tribal social service programs …2008practice-models practice-supports
Adopting a Child Welfare Practice FrameworkThis paper on creating a practice framework is intended for child welfare professionals in leadership positions interested in grounding and …2008practice-models practice-supports
Family Preservation & Family Centered PracticeIdentifies the philosophy and values of family preservation services and addresses family engagement, assessment, case planning, teaming, and more. 2012family-centered-practice practice-supports
Washington State Division of Children & Family Services: Family-Centered Practice ModelThis document describes Washington State’s family-centered approach to child welfare services, and the intended benefits and outcomes of these services.2019practice-models practice-supports
Coaching to Support Solution-based Casework in Child WelfareThis webinar describes solution-based casework coaching at Washington State’s Department of Social and Health Services, Children’s Administration. Presenters highlight the …, 2012family-centered-practice practice-supports
Solution-Based Casework OverviewThis document is provides a brief overview of Solution-Based Casework based on the information available in The California Evidence-Based Clearinghouse …2013family-centered-practice practice-supports
Practice Model (Washington, D.C.)This Practice Model for the DC Child and Family Services Agency describes the primary goals, core principles and values, leadership …, 2006practice-models practice-supports
Coaching to Support Solution-based Casework in Child Welfare (1-page Summary)Coaching to Support Solution-based Casework in Child Welfare (1-page Summary)2019practice-supports
Guide for Developing & Implementing Child Welfare Practice ModelsThis guide offers an overall framework for developing, imple­menting and/or strengthening a family-centered practice model, cites specific examples from States …2012practice-supports
Changing Systems & Practice to Improve Outcomes for Young Fathers, Their Children & Their FamiliesThis brief makes recommendations for child welfare system policy and practice changes that recognize the critical role young fathers can …2017practice-supports
Child Protective Services: A Guide for CaseworkersThis manual examines the roles and responsibilities of child protective services (CPS) workers; describes the purposes, key decisions, and issues …2018practice-supports
NASW Standards for Social Work Practice in Child WelfareThis document is a basic tool for social work practice in child welfare that might include family preservation and support, …2013practice-supports
Building the Skills Adults Need for Life: A Guide for PractitionersThis guide for practitioners explains the science behind core life skills, what affects their development, and how practitioners can help.2017practice-supports
A Primer on Title IV-E Funding for Child WelfareThe document explains how states use Title IV-E of the Social Security Act, the largest federal funding stream for child …2016practice-supports
Coaching to Support Solution-based Casework in Child WelfareThis webinar describes solution-based casework coaching at Washington State’s Department of Social and Health Services, Children’s Administration. Presenters highlight the …, 2012coaching supervision
Peer Coach Manual (Indiana)This manual provides a brief overview for the Peer Coach (PC) position within the Indiana Child Welfare Practice Model, and …2011coaching supervision
Peer Coach Procedure Guide (MI)The guide provides information regarding the Peer Coach role, the observation process, and how to provide feedback utilizing the MiTEAM …2013coaching supervision
CFPM Training and Coaching: Best Practices and Lessons LearnedThis document shares important best practices for training and coaching of a practice model. 2016coaching supervision
Workload Management: Caseworker Readiness ActivityThis document offers various activities and guidance to ensure new caseworkers can be most effective in managing their caseloads. 2014workload work-conditions-and-benefits
Workload and Casework Review: Qualitative Review of Social Worker Caseload, Casework and Workload ManagementThis report describes the findings of the qualitative review of social worker caseload, casework and workload management and identifies key …2014workload work-conditions-and-benefits
Workforce and Outsourcing Issues Key to Reducing Fatalities: Comments for the CECANFThis document addresses outsourcing, caseloads and workloads, professional development, and workplace safety issues as key to reducing fatalities; and provides …2015workload work-conditions-and-benefits
What Child Welfare Caseworkers Need To Go MobileThis paper examines the ways in which mobile access to case management systems, data and information, assessment and referral capabilities …2015workload work-conditions-and-benefits
Washington State Children’s Administration Workload StudyThis report presents the results of a Workload Study which aims to understand the required practice activities of child welfare …2007workload work-conditions-and-benefits
The Study Of Workload In Child Protective And Child Welfare ServicesThis journal presents articles from a special issue that explores the measurement of child welfare workload and shares findings from …2008workload work-conditions-and-benefits
New York State Child Welfare Workload StudyThis study is the first child welfare workload study that addresses the work of voluntary agency staff, in addition to …2006workload work-conditions-and-benefits
Minnesota Local Workload Analytic Tool: Administrator’s Reference Guide & System DocumentationThe guide provides general user information and instructions for staff with administrative privileges to follow when changes to the Workload …2010workload work-conditions-and-benefits
Minnesota Workload Study MeasuresThis second spreadsheet provides a structured means for using outcome and performance reports available to administrators, managers and supervisors in …2010workload work-conditions-and-benefits
Minnesota Workload Study Analytic ToolThis first spreadsheet was designed for counties to determine whether sufficient staffing resources exist, calculating resource need and workloads for …2010workload work-conditions-and-benefits
Minnesota Local Workload Analytic Tool: User’s Reference GuideThe guide provides general user information and instructions for staff to follow as they navigate the Workload Analytic Tool and …2010workload work-conditions-and-benefits
Indiana DCS Caseload and Workload AnalysisThis paper provides a prioritized roadmap and profile of each recommended option that Indiana Department of Child Services (DCS) should …2015workload work-conditions-and-benefits
High Caseloads: How Do They Impact Delivery Of Health And Human Services?This brief highlights recent studies that indicate high caseloads negatively impact both worker retention and service delivery outcomes, and are …2010workload work-conditions-and-benefits
DFCS Training for New County Directors (Georgia): Workshop No. 2 – Program & Workload Management (Trainer’s Guide)This workshop guide introduces new County Directors to their new roles and responsibilities, and how key Outcome Measures and Results …2006workload work-conditions-and-benefits
DCFS Training for New County Directors (Georgia): Workshop No.1 – Leadership (Trainer’s Guide)This workshop guide identifies and explores the leadership qualities that will contribute to the success of new County Directors, enhances …2006workload work-conditions-and-benefits
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