Resource Library - Recruitment and Selection
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- — Job Analysis and Requirements
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Recruitment and Selection:
Finding the right person for the right job at the right time requires a concerted, multi-pronged approach. This component includes a broad range of resources associated with recruitment practices to attract a large, diverse pool of candidates and then selecting the best people using standard and inclusive protocols.
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| Title | Content | Categories | Type | Year |
|---|---|---|---|---|
| NCWWI Recruitment and Selection Reference List | This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Recruitment, Screening … | Recruitment | NCWWI-Product, Reference/Resource List | 2023 |
| Work with Purpose Child Welfare Professional Recruitment Toolkit | The Work with Purpose recruitment campaign – and the information and materials in this toolkit – is intended to support … | Communication, Recruitment, Recruitment and Selection | NCWWI-Product, Tool/Guide/Manual | 2023 |
| How are child protection agencies navigating and addressing workforce challenges? | Learn how several jurisdictions are implementing strategies to recruit and retain a strong child welfare workforce. | Advancing Racial Equity, Burnout, Disproportionality & Disparities, Education/Professional Development, Practice Supports, Recruitment, Recruitment and Selection, Retention, Supervision, Training, Turnover, University Partnerships, Work Conditions and Benefits, Workload | Report/Paper | 2023 |
| HHS Could Play a Greater Role in Helping Child Welfare Agencies Recruit and Retain Staff | This report identifies (1) the challenges child welfare agencies face in recruiting and retaining child welfare workers and supervisors, (2) … | Education/Professional Development, Job Analysis and Position Requirements, Leadership, Performance Management, Recruitment, Recruitment and Selection, Retention, Screening and Selection, Supervision, Training, Turnover, University Partnerships, Work Conditions and Benefits | Report/Paper | 2003 |
| 9 Proven Strategies to Improve Diversity, Equity, and Inclusion at Your Workplace | This article lists 9 ways to improve DEIB within your workplace. | Advancing Racial Equity, Change Implementation, Continuous Quality Improvement, Cultural Responsiveness, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Recruitment, Recruitment and Selection, System Reform, Workforce Development Planning | Overview/Summary | 2022 |
| Championing the Role of Child Welfare Professionals | A brief summary of how some states are working with communities to create an organizational climate that champions social work … | Communication, Community Engagement, Organizational Culture and Climate, Recruitment, Retention | Overview/Summary | 2020 |
| QIC-WD Workforce Interventions | This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part … | Burnout, Organizational Culture and Climate, Recruitment, Recruitment and Selection, Retention, Supervision, Turnover, Work Conditions and Benefits, Workload | Video | |
| Louisiana: Redesigning the Child Welfare Worker Job | The Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce … | Burnout, Job Analysis and Position Requirements, Recruitment and Selection, Retention, Turnover, Work Conditions and Benefits | Video | |
| An Overview of the QIC-WD | The Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child welfare workforce outcomes. | Recruitment, Recruitment and Selection, Retention, Work Conditions and Benefits, Workforce Development Planning, Workload | Video | |
| Virginia Case-Supportive Technology | The Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their … | Performance Improvement, Recruitment, Recruitment and Selection, Retention, Supervision, Work Conditions and Benefits, Workload | Video | |
| Standardized Competency-based Hiring Process | The Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights … | Recruitment and Selection, Retention, Turnover, Work Conditions and Benefits | Competencies, Video | |
| Recruitment | An overview of recruitment, its value, and how recruitment efforts can be improved. | Recruitment, Recruitment and Selection | Overview/Summary | 2020 |
| Realistic Job Previews | An overview of realistic job previews, their value, and how they work. | Job Analysis and Position Requirements, Recruitment, Recruitment and Selection, Retention, Screening and Selection, Work Conditions and Benefits | Overview/Summary | 2020 |
| Situational Judgement Tests | An overview of situational judgement tests, what they measure, and their value. | Job Analysis and Position Requirements, Recruitment, Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Training and Experience Evaluations | An overview of training and experience evaluations for potential employees, how they are typically measured, and their value. | Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Work Sample Tests | An overview of work sample tests, what they measure, and their value. | Job Analysis and Position Requirements, Recruitment, Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Biodata Measures | An overview of biodata measures, or hiring tools that assess a variety of biographical or background data about job candidates. … | Recruitment and Selection, Screening and Selection, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Cognitive Ability Tests | An overview of cognitive ability tests, their value, and their challenges. | Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Integrity Tests | An overview of integrity tests and their value. | Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Emotional Intelligence Tests | An overview of emotional intelligence tests and their value. | Recruitment and Selection, Screening and Selection, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Job Knowledge Tests | An overview of job knowledge tests and their value. | Job Analysis and Position Requirements, Recruitment, Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Employment Interviews | An overview of employment interviews, what they measure, and their value. | Recruitment, Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Psychological Contract Breach | An overview of a psychological contract breach, its importance, and how it can be reduced. | Leadership, Organizational Culture and Climate, Performance Improvement, Recruitment, Recruitment and Selection, Retention, Supervision, Vision, Mission, and Values, Work Conditions and Benefits | Overview/Summary | 2020 |
| Assessment Centers | An overview of assessment centers which measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations … | Job Analysis and Position Requirements, Recruitment, Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Reference Checks | An overview of reference checks as a hiring tool and their value. | Job Analysis and Position Requirements, Recruitment and Selection, Screening and Selection | Overview/Summary | 2020 |
| Public Service Motivation | An overview of public service motivation and what contributes to it. | Recruitment and Selection, Retention, Vision, Mission, and Values, Work Conditions and Benefits | Overview/Summary | 2021 |
| Role Stress | An overview of three types of role stress: role ambiguity, role conflict, and role overload. | Job Analysis and Position Requirements, Recruitment and Selection, Retention, Supervision, Work Conditions and Benefits, Workload | Overview/Summary | 2022 |
| Employee Fit | An overview of, compatibility between individuals and organizations, otherwise known as employee fit. | Recruitment, Recruitment and Selection, Screening and Selection | Overview/Summary | |
| Rethinking Child Welfare Recruitment | This brief discusses the current workforce crisis and provides recommendations on ways child welfare programs can enhance their recruitment efforts. | Communication, Education/Professional Development, Inclusivity/Racial Equity, Job Analysis and Position Requirements, Organizational Culture and Climate, Recruitment, Recruitment and Selection, Retention, Screening and Selection, University Partnerships, Work Conditions and Benefits, Workforce Development Planning, Workload | NCWWI-Product, Overview/Summary, Tool/Guide/Manual | 2022 |
| Umbrella Summary: Work Sample Tests | A summary of workforce research evidence on work sample tests relevant to the child welfare field. | Screening and Selection | Overview/Summary | 2020 |
| Umbrella Summary: Emotional Intelligence Tests | A summary of workforce research evidence on emotional intelligence tests relevant to the child welfare field. | Screening and Selection | Overview/Summary | 2020 |
| Umbrella Summary: Integrity Tests | A summary of workforce research evidence on integrity tests relevant to the child welfare field. | Screening and Selection | Overview/Summary | 2020 |
| Umbrella Summary: Job Embeddedness | A summary of workforce research evidence on job embeddedness relevant to the child welfare field. | Job Analysis and Position Requirements | Overview/Summary | 2020 |
| Umbrella Summary: Job Knowledge Tests | A summary of workforce research evidence on job knowledge tests as relevant to the child welfare field. | Screening and Selection | Overview/Summary | 2020 |
| Umbrella Summary: Realistic Job Previews | A summary of workforce research evidence on realistic job previews relevant to the child welfare field. | Screening and Selection | Overview/Summary | 2020 |
| Umbrella Summary: Recruitment | A summary of workforce research evidence on recruitment relevant to the child welfare field. | Recruitment | Overview/Summary | 2020 |
| Umbrella Summary: Training and Experience Evaluations | A summary of workforce research evidence on training and experience evaluations relevant to the child welfare field. | Screening and Selection | Overview/Summary | 2020 |
| Profile of the Social Work Workforce | This report uses available sources of data to present a profile of the current social work workforce defined according to … | Job Analysis and Position Requirements | Report/Paper | 2017 |
| New Social Workers: The results of the nationwide survey of 2017 Social Work graduates | This survey provides a snapshot of social workers in terms of where they come from; which jobs they find; marketplace … | Recruitment | Report/Paper | 2017 |
| Child Welfare Information Gateway: Realistic Job Previews | This webpage features Realistic Job Preview videos from different states, along with supplemental materials and resources, which demonstrate the development, … | Screening and Selection | Website | 2019 |
| Key Components for an Effective Job Description & Template | This document is a human resource form to help develop an accurate and thorough job description. | Job Analysis and Position Requirements | Tool/Guide/Manual | 2014 |
| Child Welfare Information Gateway: Recruitment & Hiring | This section of the Child Welfare Information Gateway includes resources essential to effective recruitment and hiring programs and practices categorized … | Recruitment | Reference/Resource List, Website | 2019 |
| Child Welfare Social Worker Recruitment and Retention: Influential Factors and Promising Practices – Review of the Research | This paper summarizes numerous studies and literature from across the nation on the various factors that impact the readiness and … | Recruitment | Overview/Summary | 2009 |
| Child Welfare Staff Recruitment & Retention An Evidence-Based Training Model: Recruitment Toolkit | This toolkit includes fliers, posters, brochures, a Recruitment Community PowerPoint Presentation, and two public service announcements designed to encourage interest … | Recruitment | Tool/Guide/Manual | 2009 |
| Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency | This webinar showcases the creative, evidence-based efforts of Buncombe County, North Carolina’s Department of Social Services to recruit, screen, select … | Recruitment | NCWWI-Product, Webinar/Presentation | 2011 |
| Developing Models of Effective Child Welfare Staff Recruitment & Retention Training – Synthesis | This paper summaries project activities, from eight university programs, to develop, field test, revise, implement, evaluate, and disseminate an effective … | Recruitment | Reference/Resource List, Report/Paper | 2011 |
| Leadership Academy for Supervisors (LAS) Take The Lead Series: Recruitment Strategies | Finding qualified workers who are likely to stay is a major challenge in child welfare. This one hour module shares … | Recruitment | Curricula/Training Material, NCWWI-Product | 2014 |
| Recruitment of Child Welfare Staff | This paper summarizes best practice approaches to recruitment and provides examples of some innovative approaches. | Recruitment | Report/Paper | 2008 |
| Resilient Child Welfare Worker Interviews | This document summarizes the interview responses of workers who were identified as “resilient” by their supervisors and administrators and includes … | Recruitment | Report/Paper | 2006 |
| Staff Retention in Child & Family Services: Recruiting & Selecting the Right Staff (Wrkbk 6) | This workbook addresses recruiting and selecting the right staff, providing information on promising practices and tools for recruiting and selecting … | Recruitment | Curricula/Training Material | 2007 |
| Tips for Recruiting a Post-boomer Workforce | This document provides some tips and best practices for a smarter, more budget friendly approach to recruiting Millennials and filling … | Recruitment | Tool/Guide/Manual | 2015 |
| Western Workforce Project | This website provides resources and products from the Western Workforce Project which was designed to create and test a workforce … | Recruitment | Website | 2013 |
| Attracting the Best (4 minute microlearning) | People feel more competent and are likely to stay when they have realistic expectations about what the job entails and … | Recruitment | eLearning Module, NCWWI-Product | 2016 |
| A Children’s Services Corps: Lessons from Teach for America for Building the Child Welfare System | This paper provides background information on Teach for America (TFA) successes, challenges, and impact through the years; examines lessons from … | Recruitment | Report/Paper | 2009 |
| CFPM Recruitment and Selection Best Practices (w/Tip Sheets) | This guide provides best practices for recruitment and selection of staff who will deliver the Child and Family Practice Model … | Recruitment | Overview/Summary, Tool/Guide/Manual | 2019 |
| Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency (1-page Summary) | This document summarizes a NCWWI webinar that highlights multiple strategies and interventions to enhance an agency’s capacity to recruit, select, … | Recruitment, Screening and Selection | 1-Page-Summary, NCWWI-Product | 2014 |
| Mind the Gap #3: Children’s Corps: A Dynamic Approach to Child Welfare Worker Recruitment, Screening and Selection | This webinar provides an overview of Children’s Corps’ dynamic recruitment, screening and selection techniques to strengthen the capacity of the … | Recruitment, Screening and Selection | NCWWI-Product, Webinar/Presentation | 2015 |
| Child Welfare Caseworker Competency Based Screening & Selection Training Curriculum | This skills-based curriculum is designed to support supervisors in the process of screening and selecting new caseworkers. | Screening and Selection | Curricula/Training Material | 2005 |
| Child Welfare Staff Recruitment & Retention, An Evidence-Based Training Model: Selection Toolkit | This Selection Toolkit provides resources for screening, interviewing and hiring applicants for worker positions in public child welfare agencies; contains … | Screening and Selection | Tool/Guide/Manual | 2009 |
| Internal Reliability of the OCFS Competency-Based Interview for Hiring Child Welfare Caseworkers | This paper examines the reliability of the revised standardized screening process. Staff at the Child Welfare Training Institute became involved … | Screening and Selection | Report/Paper | 2008 |
| Leadership Academy for Supervisors (LAS) Take The Lead Series: Screening Strategies | Once you have a pool of candidates to choose from, what tools are available to help you screen them for … | Screening and Selection | Curricula/Training Material, NCWWI-Product | 2014 |
| Screening & Selection of Child Welfare Staff | This paper summarizes best practice approaches to screening and selection and provides examples of some innovative approaches. | Screening and Selection | Report/Paper | 2008 |
| Selection: NCWWI 1-page Summary | This document summarizes the article “A Research-Based Child Welfare Employee Selection Protocol: Strengthening Retention of the Workforce”, which describes the … | Screening and Selection | 1-Page-Summary, NCWWI-Product | 2013 |
| Selecting the Best (5 minute microlearning) | Competency-based, standardized interviewing processes provide insight into candidates’ potential “fit” with the job. Hiring procedures that minimize cumbersome processes and … | Screening and Selection | Curricula/Training Material, NCWWI-Product | 2016 |
| CFPM Recruitment and Selection Best Practices (w/Tip Sheets) | This guide provides best practices for recruitment and selection of staff who will deliver the Child and Family Practice Model … | Screening and Selection | Overview/Summary, Tool/Guide/Manual | 2019 |
| Child Welfare Information Gateway: Realistic Job Previews | This webpage features Realistic Job Preview videos from different states, along with supplemental materials and resources, which demonstrate the development, … | Job Analysis and Position Requirements | Reference/Resource List, Website | 2019 |
| Realistic Job Previews: Frequently Asked Questions & Answers | This document explains a recruiting approach called Realistic Job Preview (RJP), its purpose, what information agencies should include, how to … | Job Analysis and Position Requirements | Report/Paper | 2019 |
| Realistic Job Previews: NCWWI 1-page Summary | This document summarizes the article “Realistic Job Previews in Child Welfare: State Of Innovation And Practice”, which discusses the development, … | Job Analysis and Position Requirements | 1-Page-Summary, NCWWI-Product | 2011 |
| SMARRT Manual: Strategies Matrix Approach to Recruitment and Retention Techniques | This manual is designed to enhance capacity for more effective child welfare recruitment, selection, training, and retention practice, by providing … | Job Analysis and Position Requirements | Tool/Guide/Manual | 2006 |
| The RJP Tool Kit: A How-To Guide for Developing a Realistic Job Preview | This toolkit is designed for public-sector and non-profit child welfare administrators and Human Resources Management professionals looking for ways to … | Job Analysis and Position Requirements | Curricula/Training Material, Tool/Guide/Manual | 2007 |
| A State and Local Government Leader’s Guide to Building the Public Workforce of the Future | This guide has examples of effective strategies that can serve as a roadmap to help state and local government agencies … | Recruitment | Report/Paper | 2017 |
| Recruitment & Retention: NCWWI 1-page Summary | This document summarizes the article “In Search Of Innovation: A National Qualitative Analysis of Child Welfare Recruitment and Retention Efforts”, … | Recruitment, Turnover | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2012 |