Resource Library - Recruitment and Selection

Recruitment and Selection:
Finding the right person for the right job at the right time requires a concerted, multi-pronged approach. This component includes a broad range of resources associated with recruitment practices to attract a large, diverse pool of candidates and then selecting the best people using standard and inclusive protocols.

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TitleContentCategoriesTypeYear
9 Proven Strategies to Improve Diversity, Equity, and Inclusion at Your WorkplaceThis article lists 9 ways to improve DEIB within your workplace., , , , , , , , , , 2022
Championing the Role of Child Welfare ProfessionalsA brief summary of how some states are working with communities to create an organizational climate that champions social work …, , , , 2020
NCWWI Recruitment and Selection Reference ListThis comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Recruitment, Screening …, 2022
QIC-WD Workforce InterventionsThis video describes common challenges and the important role workers had in selecting a workforce intervention to test as part …, , , , , , , ,
Louisiana: Redesigning the Child Welfare Worker JobThe Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce …, , , , ,
An Overview of the QIC-WDThe Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child welfare workforce outcomes., , , , ,
Virginia Case-Supportive TechnologyThe Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their …, , , , , ,
Standardized Competency-based Hiring ProcessThe Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights …, , , ,
RecruitmentAn overview of recruitment, its value, and how recruitment efforts can be improved., 2020
Realistic Job PreviewsAn overview of realistic job previews, their value, and how they work., , , , , 2020
Situational Judgement TestsAn overview of situational judgement tests, what they measure, and their value., , , 2020
Training and Experience EvaluationsAn overview of training and experience evaluations for potential employees, how they are typically measured, and their value., 2020
Work Sample TestsAn overview of work sample tests, what they measure, and their value., , , 2020
Biodata MeasuresAn overview of biodata measures, or hiring tools that assess a variety of biographical or background data about job candidates. …, , , 2020
Cognitive Ability TestsAn overview of cognitive ability tests, their value, and their challenges., 2020
Integrity TestsAn overview of integrity tests and their value., 2020
Emotional Intelligence TestsAn overview of emotional intelligence tests and their value., , , 2020
Job Knowledge TestsAn overview of job knowledge tests and their value., , , 2020
Employment InterviewsAn overview of employment interviews, what they measure, and their value., , 2020
Psychological Contract BreachAn overview of a psychological contract breach, its importance, and how it can be reduced., , , , , , , , 2020
Assessment CentersAn overview of assessment centers which measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations …, , , 2020
Reference ChecksAn overview of reference checks as a hiring tool and their value., , 2020
Public Service MotivationAn overview of public service motivation and what contributes to it., , , 2021
Role StressAn overview of three types of role stress: role ambiguity, role conflict, and role overload., , , , , 2022
Employee FitAn overview of, compatibility between individuals and organizations, otherwise known as employee fit., ,
Rethinking Child Welfare RecruitmentThis brief discusses the current workforce crisis and provides recommendations on ways child welfare programs can enhance their recruitment efforts., , , , , , , , , , , , , , 2022
Umbrella Summary: Work Sample TestsA summary of workforce research evidence on work sample tests relevant to the child welfare field.2020
Umbrella Summary: Emotional Intelligence TestsA summary of workforce research evidence on emotional intelligence tests relevant to the child welfare field.2020
Umbrella Summary: Integrity TestsA summary of workforce research evidence on integrity tests relevant to the child welfare field.2020
Umbrella Summary: Job EmbeddednessA summary of workforce research evidence on job embeddedness relevant to the child welfare field.2020
Umbrella Summary: Job Knowledge TestsA summary of workforce research evidence on job knowledge tests as relevant to the child welfare field.2020
Umbrella Summary: Realistic Job PreviewsA summary of workforce research evidence on realistic job previews relevant to the child welfare field.2020
Umbrella Summary: RecruitmentA summary of workforce research evidence on recruitment relevant to the child welfare field.2020
Umbrella Summary: Training and Experience EvaluationsA summary of workforce research evidence on training and experience evaluations relevant to the child welfare field.2020
Profile of the Social Work Workforce This report uses available sources of data to present a profile of the current social work workforce defined according to …2017
New Social Workers: The results of the nationwide survey of 2017 Social Work graduatesThis survey provides a snapshot of social workers in terms of where they come from; which jobs they find; marketplace …2017
Child Welfare Information Gateway: Realistic Job PreviewsThis webpage features Realistic Job Preview videos from different states, along with supplemental materials and resources, which demonstrate the development, …2019
Key Components for an Effective Job Description & TemplateThis document is a human resource form to help develop an accurate and thorough job description.2014
Child Welfare Information Gateway: Recruitment & HiringThis section of the Child Welfare Information Gateway includes resources essential to effective recruitment and hiring programs and practices categorized …, 2019
Child Welfare Social Worker Recruitment and Retention: Influential Factors and Promising Practices – Review of the ResearchThis paper summarizes numerous studies and literature from across the nation on the various factors that impact the readiness and …2009
Child Welfare Staff Recruitment & Retention An Evidence-Based Training Model: Recruitment ToolkitThis toolkit includes fliers, posters, brochures, a Recruitment Community PowerPoint Presentation, and two public service announcements designed to encourage interest …2009
Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational ResiliencyThis webinar showcases the creative, evidence-based efforts of Buncombe County, North Carolina’s Department of Social Services to recruit, screen, select …, 2011
Developing Models of Effective Child Welfare Staff Recruitment & Retention Training – SynthesisThis paper summaries project activities, from eight university programs, to develop, field test, revise, implement, evaluate, and disseminate an effective …, 2011
Leadership Academy for Supervisors (LAS) Take The Lead Series: Recruitment StrategiesFinding qualified workers who are likely to stay is a major challenge in child welfare.  This one hour module shares …, 2014
Recruitment of Child Welfare StaffThis paper summarizes best practice approaches to recruitment and provides examples of some innovative approaches. 2008
Resilient Child Welfare Worker InterviewsThis document summarizes the interview responses of workers who were identified as “resilient” by their supervisors and administrators and includes …2006
Staff Retention in Child & Family Services: Recruiting & Selecting the Right Staff (Wrkbk 6)This workbook addresses recruiting and selecting the right staff, providing information on promising practices and tools for recruiting and selecting …2007
Tips for Recruiting a Post-boomer WorkforceThis document provides some tips and best practices for a smarter, more budget friendly approach to recruiting Millennials and filling …2015
Western Workforce ProjectThis website provides resources and products from the Western Workforce Project which was designed to create and test a workforce …2013
Attracting the Best (4 minute microlearning)People feel more competent and are likely to stay when they have realistic expectations about what the job entails and …, 2016
A Children’s Services Corps: Lessons from Teach for America for Building the Child Welfare SystemThis paper provides background information on Teach for America (TFA) successes, challenges, and impact through the years; examines lessons from …2009
CFPM Recruitment and Selection Best Practices (w/Tip Sheets)This guide provides best practices for recruitment and selection of staff who will deliver the Child and Family Practice Model …, 2019
Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency (1-page Summary)This document summarizes a NCWWI webinar that highlights multiple strategies and interventions to enhance an agency’s capacity to recruit, select, …, , 2014
Mind the Gap #3: Children’s Corps: A Dynamic Approach to Child Welfare Worker Recruitment, Screening and SelectionThis webinar provides an overview of Children’s Corps’ dynamic recruitment, screening and selection techniques to strengthen the capacity of the …, , 2015
Child Welfare Caseworker Competency Based Screening & Selection Training CurriculumThis skills-based curriculum is designed to support supervisors in the process of screening and selecting new caseworkers.2005
Child Welfare Staff Recruitment & Retention, An Evidence-Based Training Model: Selection ToolkitThis Selection Toolkit provides resources for screening, interviewing and hiring applicants for worker positions in public child welfare agencies; contains …2009
Internal Reliability of the OCFS Competency-Based Interview for Hiring Child Welfare CaseworkersThis paper examines the reliability of the revised standardized screening process. Staff at the Child Welfare Training Institute became involved …2008
Leadership Academy for Supervisors (LAS) Take The Lead Series: Screening StrategiesOnce you have a pool of candidates to choose from, what tools are available to help you screen them for …, 2014
Screening & Selection of Child Welfare StaffThis paper summarizes best practice approaches to screening and selection and provides examples of some innovative approaches.2008
Selection: NCWWI 1-page SummaryThis document summarizes the article “A Research-Based Child Welfare Employee Selection Protocol: Strengthening Retention of the Workforce”, which describes the …, 2013
Selecting the Best (5 minute microlearning)Competency-based, standardized interviewing processes provide insight into candidates’ potential “fit” with the job. Hiring procedures that minimize cumbersome processes and …, 2016
CFPM Recruitment and Selection Best Practices (w/Tip Sheets)This guide provides best practices for recruitment and selection of staff who will deliver the Child and Family Practice Model …, 2019
Child Welfare Information Gateway: Realistic Job PreviewsThis webpage features Realistic Job Preview videos from different states, along with supplemental materials and resources, which demonstrate the development, …, 2019
Realistic Job Previews: Frequently Asked Questions & AnswersThis document explains a recruiting approach called Realistic Job Preview (RJP), its purpose, what information agencies should include, how to …2019
Realistic Job Previews: NCWWI 1-page SummaryThis document summarizes the article “Realistic Job Previews in Child Welfare: State Of Innovation And Practice”, which discusses the development, …, 2011
SMARRT Manual: Strategies Matrix Approach to Recruitment and Retention TechniquesThis manual is designed to enhance capacity for more effective child welfare recruitment, selection, training, and retention practice, by providing …2006
The RJP Tool Kit: A How-To Guide for Developing a Realistic Job PreviewThis toolkit is designed for public-sector and non-profit child welfare administrators and Human Resources Management professionals looking for ways to …, 2007
A State and Local Government Leader’s Guide to Building the Public Workforce of the FutureThis guide has examples of effective strategies that can serve as a roadmap to help state and local government agencies …2017
Recruitment & Retention: NCWWI 1-page SummaryThis document summarizes the article “In Search Of Innovation: A National Qualitative Analysis of Child Welfare Recruitment and Retention Efforts”, …, , , 2012