Washington State Children’s Administration Workload Study

This report presents the results of a Workload Study which aims to understand the required practice activities of child welfare workers, clerical staff and infrastructure support staff in fulfilling their duties; understand the time and staff needed to complete all practice activities; estimate the time required to engage in child welfare practice that can be considered basic practice; and equip the Administration with the tools, models and skills necessary to continuously reassess workload based on shifts in factors that influence the provision of child welfare services.