Resource Library - Supervision
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Supervision:
Quality supervision directly contributes to employee satisfaction and the desire to stay on the job. Supervisors also play a role in how staff experience the organization as a diverse and inclusive workplace. The resources in this section provide examples of how to help supervisors as they build clinical skills, offer emotional and social support, provide coaching and feedback, and promote a healthy team culture and climate. These resources can help programs support supervisors as they model a commitment to best practice and policies, such as meaningfully engaging families and diligently searching for family and kin or adhering to laws, such as the Indian Child Welfare Act (ICWA).
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| Title | Content | Categories | Type | Year |
|---|---|---|---|---|
| NCWWI Supervision and Performance Management Reference List | This comprehensive reference list includes a compilation of papers, reports, peer-reviewed journal articles and other relevant resources addressing Supervision and … | Supervision | NCWWI-Product, Reference/Resource List | 2023 |
| How are child protection agencies navigating and addressing workforce challenges? | Learn how several jurisdictions are implementing strategies to recruit and retain a strong child welfare workforce. | Advancing Racial Equity, Burnout, Disproportionality & Disparities, Education/Professional Development, Practice Supports, Recruitment, Recruitment and Selection, Retention, Supervision, Training, Turnover, University Partnerships, Work Conditions and Benefits, Workload | Report/Paper | 2023 |
| Why Coaching is Worth Your Investment | This infographic describes why it is important for child welfare programs to invest in coaching to support employees and their … | Coaching, Leadership, Supervision, Workforce Development Planning | Infographic, NCWWI-Product, Overview/Summary | 2023 |
| Thriving Families Safer Children Equitable Compensation Taskforce Report | The Thriving Families Safer Children (TFSC) movement includes 22 sites nationwide as well as lived expert leaders and five national … | Change Implementation, Coaching, Community Engagement, Cultural Responsiveness, Disproportionality & Disparities, Family-Centered Practice, Inclusivity/Racial Equity, Organizational Culture and Climate, Practice Models, Practice Supports, Prevention/Early Intervention, Supervision, System Reform, Trauma-informed Practice, Vision, Mission, and Values | Report/Paper, Tool/Guide/Manual | 2023 |
| State Roundtable Reports on Caseworker Retention | The State Roundtable establishes workgroups to research and address statewide areas of concern for the PA Dependency System. Workgroup membership … | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits, Workforce Development Planning, Workload | Report/Paper | 2019 |
| HHS Could Play a Greater Role in Helping Child Welfare Agencies Recruit and Retain Staff | This report identifies (1) the challenges child welfare agencies face in recruiting and retaining child welfare workers and supervisors, (2) … | Education/Professional Development, Job Analysis and Position Requirements, Leadership, Performance Management, Recruitment, Recruitment and Selection, Retention, Screening and Selection, Supervision, Training, Turnover, University Partnerships, Work Conditions and Benefits | Report/Paper | 2003 |
| Caseload and Workload Management | Large caseloads and excessive workloads in many jurisdictions can make it difficult for child welfare caseworkers to serve families effectively, … | Leadership, Supervision, Work Conditions and Benefits, Workload | Report/Paper | 2022 |
| Supporting Quality Contacts Through Supervisor-Worker Coaching | Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals. Offers one-on-one coaching techniques … | Coaching, Education/Professional Development | Tool/Guide/Manual | |
| Coaching in Child Welfare | Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies. | Coaching, Education/Professional Development | Tool/Guide/Manual | |
| State-Tribal Partnerships: Coaching to ICWA Compliance | Provides resources for state and tribal cofacilitators to conduct a three-day in-person training designed to build collective understanding of tribal … | Coaching, Education/Professional Development, Tribal Child Welfare | eLearning Module | |
| Leadership Academy Coaching Materials | NCWWI has found that coaching leads to higher competency gains and supports the application of leadership skills in the workplace. … | Coaching, Education/Professional Development, Leadership | Curricula/Training Material, NCWWI-Product | 2022 |
| Coaching For Success Demonstration | Explore the use of coaching within the context of child welfare supervision and casework practice to improve staff confidence and … | Coaching, Education/Professional Development, Leadership | NCWWI-Product, Video | 2018 |
| Supporting the Virtual Workforce: Coaching Remotely | Coaching in the child welfare workforce often happens face-to-face or in context of daily work activities. With our shift to … | Coaching, Education/Professional Development, Leadership | NCWWI-Product, Video | 2020 |
| NCWWI Leadership Academy: Cross-site final evaluation report, pre-training to 6-month follow-up | Evaluators from NCWWI conducted a longitudinal assessment of Leadership Academy participant experience (satisfaction, relevance, knowledge gains and application, change project, … | Adaptive Leadership, Change Implementation, Coaching, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Performance Management, Supervision, Training, Workforce Development Planning | NCWWI-Product, Report/Paper | 2023 |
| Introduction to Leadership and Workforce Development | This course is a series of three modules that together provide research-based foundational knowledge, language, frameworks, and approaches to strengthen … | Leadership, Supervision | eLearning Module, NCWWI-Product | |
| Coaching: Working with Resistance | This microlearning will explain the Leadership Academy’s approach to coaching and working with resistance within your work environment. | Coaching, Education/Professional Development, Leadership | eLearning Module, NCWWI-Product | 2021 |
| Coaching: What’s In It For Me? | This 3-minute microlearning will explain the Leadership Academy’s approach to coaching and its role in your leadership development and the … | Coaching, Education/Professional Development, Leadership | eLearning Module, NCWWI-Product | 2021 |
| NCWWI Leadership Academy | The NCWWI Leadership Academy provides supervisors and managers with opportunities to become skilled in leading change, fostering collaborations, implementing results-oriented … | Adaptive Leadership, Advancing Racial Equity, Change Implementation, Coaching, Communication, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Supervision, Training, Vision, Mission, and Values, Workforce Development Planning | Curricula/Training Material, eLearning Module, NCWWI-Product | 2020 |
| TeamFirst A Field Guide for Safe, Reliable, and Effective Child Welfare Teams | A reference book for safe, reliable and more effective teamwork. Readers will find descriptions of specific team-based strategies and tactics … | Change Implementation, Organizational Culture and Climate, Practice Models, Practice Supports, Supervision, Work Conditions and Benefits, Workforce Development Planning | Tool/Guide/Manual | 2019 |
| Family Engagement Playbook | A collection of research-based actionable resources to strengthen individual competencies and organizational support for meaningful family engagement. | Change Implementation, Coaching, Community Engagement, Cultural Responsiveness, Family-Centered Practice, Inclusivity/Racial Equity, Organizational Culture and Climate, Practice Supports, System Reform | Tool/Guide/Manual | 2019 |
| QIC-WD Workforce Interventions | This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part … | Burnout, Organizational Culture and Climate, Recruitment, Recruitment and Selection, Retention, Supervision, Turnover, Work Conditions and Benefits, Workload | Video | |
| Washington State is Using Telework to Strengthen the Child Welfare Workforce | The Washington Department of Children, Youth and Families is implementing telework to strengthen their child welfare workforce. This video highlights … | Burnout, Performance Improvement, Retention, Supervision, Turnover, Work Conditions and Benefits, Workload | Video | |
| Virginia Case-Supportive Technology | The Virginia Department of Social Services and select local child welfare agencies implemented a case-supportive technology intervention to strengthen their … | Performance Improvement, Recruitment, Recruitment and Selection, Retention, Supervision, Work Conditions and Benefits, Workload | Video | |
| Pivoting During the Pandemic | This video features workers, supervisors, and administrators discussing the challenges they faced during the Covid-19 pandemic and some of changes … | Supervision, Work Conditions and Benefits, Worker Safety, Workload | Video | |
| Impact of Secondary Traumatic Stress on the Child Welfare Workforce | This video features child welfare workers and supervisors discussing how work-related secondary traumatic stress (STS) impacts them personally and professionally. | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits | Video | |
| Coach Ohio: A Supportive Supervision and Resiliency Intervention | The Ohio Department of Job and Family Services partnered with select counties to implement a supportive supervision and resiliency intervention. … | Burnout, Organizational Culture and Climate, Performance Improvement, Retention, Supervision, Turnover, Vision, Mission, and Values, Work Conditions and Benefits | Video | |
| The Importance of Supporting Supervisors | Supervision is an important element of the child welfare workforce. Supervisors from across the QIC-WD sites discuss what they need … | Performance Improvement, Retention, Supervision, Work Conditions and Benefits, Workload | Video | |
| Supervision in a Virtual Workplace | The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. … | Supervision, Workload | Overview/Summary | 2022 |
| Improving the Child Welfare Workforce Through Training: Common Questions and Evidence-Informed Answers from the QIC-WD | Training is often the first intervention child welfare agencies use to address critical workforce development issues. This QIC-Tip aims to … | Coaching, Education/Professional Development, Performance Improvement, Supervision, Training | Overview/Summary | 2021 |
| Humor | An overview of humor in the workplace. | Burnout, Leadership, Mentoring, Performance Improvement, Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2020 |
| Psychological Safety | An overview of psychological safety in the workplace, its value, what contributes to it and how it can be increased. | Leadership, Mentoring, Organizational Culture and Climate, Retention, Supervision, Work Conditions and Benefits, Worker Safety | Overview/Summary | 2020 |
| Informal Learning Behaviors | An overview of informal learning behaviors (self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments), why … | Education/Professional Development, Mentoring, Performance Management, Supervision, Training | Overview/Summary | 2020 |
| Psychological Contract Breach | An overview of a psychological contract breach, its importance, and how it can be reduced. | Leadership, Organizational Culture and Climate, Performance Improvement, Recruitment, Recruitment and Selection, Retention, Supervision, Vision, Mission, and Values, Work Conditions and Benefits | Overview/Summary | 2020 |
| Thriving | An overview of thriving in the workplace and what contributes to it. | Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2020 |
| Organizational Justice | An overview of organizational justice, otherwise known as the extent to which an organization treats people fairly. | Burnout, Inclusivity/Racial Equity, Organizational Culture and Climate, Performance Improvement, Retention, Supervision, Vision, Mission, and Values, Work Conditions and Benefits | Overview/Summary | 2020 |
| Occupational Commitment | An overview of occupational commitment and what contributes to it. | Burnout, Organizational Culture and Climate, Performance Improvement, Retention, Supervision, Vision, Mission, and Values, Work Conditions and Benefits | Overview/Summary | 2020 |
| Emotional Labor | An overview of emotional labor, the management of feelings to create a publicly observable facial and bodily display, and what … | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits | Overview/Summary | 2021 |
| Emotional Intelligence Training | An overview of emotional intelligence training and its connection to workplace outcomes. | Education/Professional Development, Leadership, Performance Improvement, Supervision, Training | Overview/Summary | 2021 |
| Umbrella Summary: Coaching | An Umbrella summary of coaching and its value by the Quality Improvement Center for Workforce Development. | Coaching, Education/Professional Development, Performance Improvement, Supervision | Overview/Summary | 2021 |
| After-Action Reviews | An overview of After-Action Reviews (AAR), a systematic technique that turns a recent event into a learning opportunity through a … | Education/Professional Development, Performance Improvement, Performance Management, Supervision, Training | Overview/Summary | 2021 |
| Generations in the Workplace | An overview of generational differences in the workplace and strategies organizations can take to address it. | Cultural Responsiveness, Inclusivity/Racial Equity, Supervision, Workforce Development Planning | Overview/Summary | 2021 |
| Abusive Supervision | An overview of abusive supervision, what contributes to it, and ways to address it. | Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2021 |
| Cultural Intelligence | An overview of cultural intelligence, the importance of it, and what contributes to it. | Cultural Responsiveness, Inclusivity/Racial Equity, Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2021 |
| Workplace Ostracism | An overview of workplace ostracism and what contributes to it. | Burnout, Organizational Culture and Climate, Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2021 |
| Time Management | An overview of time management and how to improve it. | Leadership, Mentoring, Performance Improvement, Supervision | Overview/Summary | 2021 |
| Behavior Modeling Training | An overview of Behavior Modeling Training (BMT which can be used to train a variety of skills, from interpersonal skills … | Coaching, Education/Professional Development, Supervision, Training | Overview/Summary | 2021 |
| Political Skill | An overview of the ability to effectively understand others at work, and to use such knowledge to influence others to … | Burnout, Leadership, Mentoring, Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2022 |
| Leader Member Exchange | An overview of the quality of the dyadic relationship formed between a leader and follower, otherwise known as leader member … | Leadership, Performance Improvement, Retention, Supervision, Work Conditions and Benefits | Overview/Summary | 2022 |
| Transformational Leadership | An overview of the four facets of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. | Leadership, Supervision | Overview/Summary | 2022 |
| Role Stress | An overview of three types of role stress: role ambiguity, role conflict, and role overload. | Job Analysis and Position Requirements, Recruitment and Selection, Retention, Supervision, Work Conditions and Benefits, Workload | Overview/Summary | 2022 |
| Resiliency Resource Guide | This guide is intended for child welfare professionals implementing a workforce effort to address secondary traumatic stress (STS). This guide … | Burnout, Organizational Culture and Climate, Retention, Supervision, Work Conditions and Benefits | Tool/Guide/Manual | 2021 |
| Using a Culturally Responsive Leadership Framework: NCWWI 1-page Summary | The authors developed a culturally responsive leadership framework (CRLF) to address context, distributive leadership, and cultural responsiveness. Examining these elements … | Advancing Racial Equity, Change Implementation, Community Engagement, Cultural Responsiveness, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Supervision, Training, Vision, Mission, and Values, Workforce Development Planning | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2022 |
| Centering Child Welfare Worker Well-being | This infographic describes how child welfare organizations can center child welfare worker well-being to better support children and families. | Advancing Racial Equity, Burnout, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Retention, Supervision, Training, Trauma-informed Practice, Work Conditions and Benefits, Workforce Development Planning | Infographic, NCWWI-Product, Overview/Summary | 2022 |
| Holding Retention Reviews: NCWWI 1-page Summary | This product summarizes how leaders can use retention reviews to collect ideas on how to improve employees’ work experiences and … | Burnout, Leadership, Organizational Culture and Climate, Retention, Supervision, Turnover | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2022 |
| How Peer Support Can Reduce Burnout and Improve Worker Well-being | This infographic describes how peer support can reduce burnout and improve worker well-being, including how organizations can champion peer support … | Burnout, Coaching, Education/Professional Development, Leadership, Mentoring, Organizational Culture and Climate, Retention, Supervision, Training, Turnover, Work Conditions and Benefits | Infographic, NCWWI-Product, Overview/Summary | 2022 |
| Learning, Leading, Changing: Engaging Emerging Leaders as a Retention Strategy | Held on May 26, 2022, this learning exchange focused on how universities and agencies engage social work students and graduates … | Cultural Responsiveness, Education/Professional Development, Leadership, Mentoring, Retention, University Partnerships, Workforce Development Planning | NCWWI-Product, Webinar/Presentation | 2022 |
| Learning & Living Leadership Tool Kit | This tool kit is your opportunity to develop and practice your leadership skills so that you can positively impact children, … | Adaptive Leadership, Coaching, Leadership, Training | NCWWI-Product, Tool/Guide/Manual | 2022 |
| How do some child protection agencies approach coaching? | The following jurisdictional snapshots spotlight 12 different state, county, and national models and approaches to coaching child protection agency staff. | Coaching, Education/Professional Development | Report/Paper | 2021 |
| Moderating Abusive Supervision: NCWWI 1-page Summary | This document summarizes a study that explored factors related to teaming to see if they buffered the negative consequences of … | Supervision | 1-Page-Summary, NCWWI-Product | 2020 |
| Innovations Exchange Participant Summary on Leadership and Supervision | This document contains the feedback and recommendations from participants of the July 21, 2020, NCWWI Innovations Exchange on Leadership and … | Supervision | NCWWI-Product, Overview/Summary | 2020 |
| “The stress is indescribable”: Self-reported Health Implications from Child Welfare Supervisors | The unique nature of the frontline supervisor role places them at risk of experiencing compounded levels of stress, yet they … | Supervision | Overview/Summary | 2019 |
| Case Management Supervision and Coaching Package | The Case Management Supervision and Coaching Training Package was created to increase case management supervisors’ confidence, capacity and support to … | Coaching | Curricula/Training Material | 2018 |
| Coaching Webinar Series | A five-part webinar series to discuss and share the positive impacts of coaching in human services hosted by the Northern … | Coaching | Webinar/Presentation | 2019 |
| Do the Components of Strengths-based Supervision Enhance Child Welfare Workers’ Satisfaction with Supervision? | The purpose of this study was to evaluate the degree to which certain components of strengths-based supervision (SBS) predict higher … | Supervision | Overview/Summary | 2017 |
| Telework Application Self Assessments | This self-assessment from Washington State can be used by workers and supervisors to assess an individual’s readiness for telework. | Supervision | Tool/Guide/Manual | 2020 |
| Child Welfare Field Operations Telework Program Handbook | This handbook provides policies and procedures used by Washington State to operationalize their telework program. | Supervision | Tool/Guide/Manual | 2020 |
| Tips for Coaching Remotely | This document provides several tips for how to coach someone remotely. | Coaching, Leadership | NCWWI-Product, Overview/Summary, Tool/Guide/Manual | 2020 |
| Top Ten Reasons You (and Your Organization) Need Coaching More Than Ever Right Now | This document, developed during the COVID-19 pandemic, explains why choaching is an important strategy used by organizations to support their … | Coaching | Overview/Summary | 2020 |
| Supporting the Virtual Workforce: Supervision Participant Summary | Participants volunteered strategies during the Supporting the Virtual Workforce: Virtual Supervision learning exchange to help make the transition to the … | Supervision | NCWWI-Product, Overview/Summary | 2020 |
| Supervision During Physical Distancing: Tools and Guidance | This document proivdes guidance for supervising duing physical distancing, including how to prepare for supervision, what to do during the … | Supervision | Tool/Guide/Manual | 2020 |
| Virtually Supervising Child Welfare Professionals During a Pandemic | During the pandemic crisis, supervisors must consistently engage their staff and assess caseworker needs and the needs of families served … | Supervision | Tool/Guide/Manual | 2020 |
| Telework in Child Welfare | This research summary explores the common elements of telework programs that agencies should be aware of, the best practices for … | Supervision | Overview/Summary | 2020 |
| Virtual Meetings in Child Welfare | This research summary explores the current technology that is available and robust enough to host engaging and dynamic virtual meetings … | Supervision | Overview/Summary | 2020 |
| Supervisor Learning Circles (Georgia) | This website provides information about Georgia’s Supervisor Learning Circles which help promote the use of critical thinking skills that impact … | Supervision | Tool/Guide/Manual | 2019 |
| Supervising from a Trauma-Informed Perspective | This 8-minute video from Texas describes the impact of trauma and provides information on supervising from a trauma-informed perspective. | Supervision | Webinar/Presentation | 2017 |
| Social Services Group Supervision Process Example | This document provides and example of how group supervision can be structured in a social services agency. | Supervision | Tool/Guide/Manual | 2012 |
| Coaching for Competence and Confidence | Coaching is a technique that bridges the gap between research-informed training and every-day practice. This article explains the evidence and … | Coaching | Overview/Summary | 2018 |
| Issue Brief: What are preliminary building blocks to strengthen quality supervision? | Guidance for building quality supervision within child welfare organizations. Identifies building blocks and provides state level examples. | Supervision | Report/Paper | 2018 |
| Supervising for Quality Child Welfare Practice | This bulletin presents an overview of child welfare supervision and explores the dimensions of supervision that agencies may want to … | Supervision | Overview/Summary | 2015 |
| CFPM Training and Coaching: Best Practices and Lessons Learned | This document shares important best practices for training and coaching of a practice model. | Coaching | Overview/Summary | 2016 |
| Peer Coach Procedure Guide (MI) | The guide provides information regarding the Peer Coach role, the observation process, and how to provide feedback utilizing the MiTEAM … | Coaching | Tool/Guide/Manual | 2013 |
| Peer Coach Manual (Indiana) | This manual provides a brief overview for the Peer Coach (PC) position within the Indiana Child Welfare Practice Model, and … | Coaching | Tool/Guide/Manual | 2011 |
| Coaching to Support Solution-based Casework in Child Welfare | This webinar describes solution-based casework coaching at Washington State’s Department of Social and Health Services, Children’s Administration. Presenters highlight the … | Coaching | NCWWI-Product, Webinar/Presentation | 2012 |
| Supervisor Training Series: Module 1: The Preparatory and Beginning Phases of Child Welfare Supervision | This training course provides supervisors the opportunity for learning interactional skills to apply in the preliminary and beginning phases of … | Supervision | Curricula/Training Material | 2016 |
| Supervisor Training Series: Module 2: Living The Mission of Child Welfare | This training course provides supervisors and managers the opportunity for learning how to define organizational mission and outcomes that are … | Supervision | Curricula/Training Material | 2016 |
| Supervisor Training Series: Module 3: The Middle/Work Phase of Supervision | This training course provides supervisors and managers the opportunity to learn and apply Interactional Helping Skills in the Middle/Work phase … | Supervision | Curricula/Training Material | 2016 |
| Supervisor Training Series: Module 4: Managing Diversity Through the Employment Process | This workshop will address development of culturally proficient organizations, communication, and ongoing diversity plans, emphasizing the need for strength-based engagement … | Supervision | Curricula/Training Material | 2016 |
| Supervisor Training Series: Module 5: Endings and Transitions: Managing Staff Retention, Satisfaction and Separation | This training course provides supervisors the opportunity to explore strategies to manage endings and transitions ethically and respectfully; examine a … | Supervision | Curricula/Training Material | 2016 |
| Supporting Supervisors in Using Critical Thinking Skills | This training course explores the child welfare leaders’ role in supporting child welfare supervisors’ use of critical thinking skills with their … | Supervision | Curricula/Training Material | 2015 |
| Supporting Supervisors in Using Critical Thinking Skills: Support Session | This training course is a follow up to “Supporting Supervisors in Using Critical Thinking Skills”, and assists staff in incorporating … | Supervision | Curricula/Training Material | 2015 |
| Supportive Supervision: NCWWI 1-page Summary | This is a 1-page summary of an article that describes the collaborative process used to develop a strengths-based supervision training … | Supervision | 1-Page-Summary, NCWWI-Product | 2012 |
| Supervision: NCWWI 1-page Summary | This 1-page summary outlines the results of a small, qualitative study aimed at determining supervisory effectiveness within a state child welfare … | Supervision | 1-Page-Summary, NCWWI-Product | 2016 |
| Supervision: The Key to Strengthening Practice in Child Welfare | This issue of Practice Notes addresses the wide-ranging tasks of supervision with a selection of articles that include: Q & … | Supervision | Overview/Summary | 2009 |
| Supervision: The Safety Net for Front-line Child Welfare Practice | This report summarizes the body of research that underscores the critical role that supervisors play in supporting and sustaining the workforce; … | Supervision | Report/Paper | 2011 |
| Supervisor Developmental Planning & Support Toolkit | This toolkit is a key component of “Committed to Excellence through Supervision” Iowa DHS Child Welfare Supervisor Curriculum and utilized … | Supervision | Tool/Guide/Manual | 2009 |
| Supervisor Training Series: Module 1: The Preparatory and Beginning Phases of Child Welfare Supervision | This training course provides supervisors the opportunity for learning interactional skills to apply in the preliminary and beginning phases of … | Supervision | Curricula/Training Material | 2016 |
| Supervisor & Mentor Guide FY 2012 (Oklahoma) | This guide explains the Oklahoma’s New Worker Development Plan concept, outlines what new staff can expect from the child welfare … | Mentoring | Tool/Guide/Manual | 2012 |
| Alameda County Social Services Agency’s Child Welfare: On the Job Training Manual for Supervisors of New Employees | This guide offers supervisors a way to complement day-to-day supervision and contains (1) suggested guideline for practice assessment process; (2) … | Supervision | Curricula/Training Material | 2014 |
| Building a Model and Framework for Child Welfare Supervision | This report presents the findings from an extensive review of the most recent literature combined with interviews of experts in … | Supervision | Report/Paper | 2009 |
| Changing Supervision Lenses: Zooming in and out | Effective supervisors must zoom in and out to get the full picture of any situation. Twan Stokes from Indiana Department … | Supervision | NCWWI-Product, Video | 2018 |
| Child Abuse & Neglect User Manual Series: Supervising Child Protective Services Caseworkers | This manual provides the foundation for effective supervisory practice in child protective services, describes the roles and responsibilities of the … | Supervision | Tool/Guide/Manual | 2004 |
| Child Welfare Information Gateway: Supervising Child Welfare Services | This section provides resources on many aspects of supervision, including clinical and administrative supervision, improving staff performance and retention through … | Supervision | Reference/Resource List | 2018 |
| Common Core Curricula for Child Welfare Supervisors (California) | CalSWEC’s in-service training partners deliver the Common Core for Supervisors statewide. New supervisors are required to complete six modules within … | Supervision | Curricula/Training Material | 2019 |
| Developmental Evaluation Findings from an Online Leadership Program for Child Welfare Supervisors | This study evaluates a distance learning program designed to build leadership skills for supervisors in public, private, and tribal child … | Supervision | Report/Paper | 2014 |
| Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri’s Supervision Advisory Committee | This webinar showcases the activities of the Missouri Department of Social Services’ Children’s Division, and presents the action steps and … | Supervision | NCWWI-Product, Webinar/Presentation | 2012 |
| Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri’s Supervision Advisory Committee (1-page Summary) | This document summarizes a NCWWI webinar that highlights action steps and strategies taken to organize, develop and sustain the Supervision … | Supervision | 1-Page-Summary, NCWWI-Product | 2014 |
| Indiana Supervisor Core Training | This training prepares new supervisors to practice continuous clinical supervision in order to: develop and implement effective leadership that integrates … | Supervision | Curricula/Training Material | 2017 |
| Leadership Development Online: Design and Implementation of a Program for Child Welfare Supervisors | This article describes the Leadership Academy for Supervisors (LAS), a national program to develop leadership skills for the implementation of … | Supervision | Report/Paper | 2014 |
| Mind the Gap #8: Prioritizing Supervision – Comprehensive Supervisory Development in Indiana | The webinar highlights a comprehensive approach to strengthening supervisory practice throughout Indiana’s Department of Child Services (DCS) and focuses on … | Supervision | NCWWI-Product, Webinar/Presentation | 2016 |
| Performance Management in Child Welfare (5 minutes) | The quality of supervision, clear performance expectations and a coherent, consistent performance management system are key factors in promoting commitment … | Supervision | eLearning Module, NCWWI-Product | 2017 |
| Responding to the Child Welfare Workforce Crisis Here and Now: A Constructivist Approach to Understanding Supervision | This paper describes the process and results of constructivist inquiry designed to answer the guiding research questions: (1) what about … | Supervision | Report/Paper | 2012 |
| Staff Retention in Child and Family Services Workbook 2: The Practice of Retention-Focused Supervision | This workbook in the series provides research information and supervisory competencies for retaining effective staff, including self-assessment and planning tools. … | Supervision | Tool/Guide/Manual | 2007 |
| Staff Retention in Child and Family Services Workbook 3: Working with Differences | This workbook in the series provides understanding, methods and tools for tailoring supervision to the diverse characteristics, learning and behavioral … | Supervision | Tool/Guide/Manual | 2007 |
| Staff Retention in Child and Family Services Workbook 4: Communication Skills | This workbook in the series provides specific information, tools and activities to adapt communication skills to the supervisory relationship. | Communication, Supervision | Tool/Guide/Manual | 2007 |
| Staff Retention in Child and Family Services Workbook 5: The First Six Months | This workbook in the series provides a structure, methods and tools for orienting, supporting and training new staff during their … | Supervision | Tool/Guide/Manual | 2007 |
| Strength-Based Solution-Focused Supervision Support Session | This support session helps supervisors apply what they learned during the Strength-Based Solution-Focused Supervision training. Materials include a facilitator’s guide and … | Supervision | Curricula/Training Material | 2015 |
| Strength-Based, Solution-Focused Supervision | This training course provides child welfare supervisors with a theoretical framework and useful strategies for incorporating strength-based, solution-focused concepts and … | Supervision | Curricula/Training Material | 2015 |
| Striving for Excellence in Supervision (North Carolina) | This issue of Practice Notes highlights supervisory practices that can develop staff and improve their satisfaction and performance; and shows … | Supervision | Overview/Summary | 2010 |
| Supervision Meta-analysis: NCWWI 1-page Summary | This resource provides a meta-analysis of research articles regarding the impact of supervision on worker outcomes. | Supervision | 1-Page-Summary, NCWWI-Product | 2009 |
| Child Welfare Supervision: Coaching Conversations | This presentation explores the elements of creating a learning culture, integrating coaching into supervisory practice, and identifying strategies for successful … | Coaching | Webinar/Presentation | 2016 |
| Coaching in Supervision | This resource provides handouts that explore the elements of creating a learning culture, integrating coaching into supervisory practice, and identifying … | Coaching | Reference/Resource List, Tool/Guide/Manual | 2016 |
| Coaching Strategies | Coaching is a critical strategy in transfer of learning and implementation of change. This one hour module offers supervisors the opportunity … | Coaching | eLearning Module, NCWWI-Product | 2014 |
| Supervisor Training: Coaching for Successful Practice Training Manual (Indiana) | This training manual builds on the coaching, mentoring, and modelling tools learned in Supervisor Core to emphasize strategies that build … | Coaching | Curricula/Training Material | 2011 |
| CFPM Training and Coaching: Best Practices and Lessons Learned | This document shares important best practices for training and coaching of a practice mode | Coaching | Overview/Summary | 2016 |
| Supervisor and Mentor Guide FY 2012 (Oklahoma) | This guide explains the Oklahoma’s New Worker Development Plan concept, outlines what new staff can expect from the child welfare … | Mentoring | Curricula/Training Material | 2012 |
| Coaching in Child Welfare | This issue brief supports child welfare administrators, managers, and supervisors in understanding the potential role of coaching and considerations for … | Coaching | Overview/Summary | 2017 |
| Best Practices: Mentoring | This tool assists agencies in creating a case for mentoring by outlining critical steps in developing and implementing a formal … | Mentoring | Tool/Guide/Manual | 2019 |
| Coaching: A Global Study of Successful Practices | This study explores the use of coaching in order to determine its popularity, its association with higher performance, the correlation … | Coaching | Report/Paper | 2018 |
| Mentoring Program Manual (Connecticut) | This manual provides an overview Connecticut Department of Children and Families’ Mentoring Program, including roles and responsibilities, training materials and … | Mentoring | Tool/Guide/Manual | 2008 |
| Improving Employee Performance through Coaching (North Carolina) | This issue of Practice Notes describes the importance of child welfare supervisors, managers, and directors use of coaching to enhance … | Coaching | Tool/Guide/Manual | 2008 |
| Coaching Videos | This site provides three videos from The Coaching Toolkit for Child Welfare Practice DVD and one from The CLEAR Coaching … | Coaching | Video | 2017 |
| Coaching in the Field of Child Welfare Toolkit | This toolkit guides the development and implementation of formal, professional coaching within the child welfare context; presents many examples and … | Coaching | Tool/Guide/Manual | 2014 |
| Mentoring Child Welfare Staff: NCWWI 1-page Summary | The paper summarizes the article “Initiating and Sustaining a Mentoring Program for Child Welfare Staff,” which describes an evaluation of … | Mentoring | 1-Page-Summary, NCWWI-Product | 2013 |
| Basics of Coaching: A Brief Review of Recent Literature | This literature review describes the definition and benefits of coaching, when coaching is an effective tool, the role of the … | Coaching | Overview/Summary | 2010 |
| NRC-OI Supervisor Training Project 2011: Information on Mentoring & Coaching Programs for Child Welfare Supervisors | This document provides information on what states have been doing to train and support child welfare supervisors, along with available … | Coaching | Reference/Resource List | 2012 |
| Child Welfare Information Gateway: Peer Supervision | This webpage provides resources that describe recent efforts to provide new child welfare workers with peer support, supervision, or mentoring … | Coaching | Reference/Resource List | 2008 |
| UC-Davis: Coaching in the Field of Child Welfare | This website for coaching in the field of child welfare provides access to information on how to learn and utilize … | Coaching | Website | 2014 |