This competency-based leadership development curriculum was written as a week-long residential training, and has been used successfully with more than 400 middle managers in state, county and tribal child welfare agencies. LAMM evaluation data showed high levels of satisfaction and significant competency gains, as well as the majority of participants (65%) successfully implementing their change initiatives. The LAMM Curriculum may be used in its entirety with some modifications or sections may be excerpted independently to train teams on various components.
LAMM Coaching Manual
The LAMM coaching program was critical to ensuring participants were prepared for training and able to transfer their learning from the residential training to their work. The LAMM evaluation found that the nearly 300 managers who both received coaching and connected with their LAMM peers reported significantly higher competency gains and were more likely to implement their change initiative. This coaching manual explains the LAMM coaching program and the elements critical to its success. It also includes a toolkit with sample questions related to each of the quadrants in the NCWWI Leadership Model and the competencies within each pillar, which are designed to assist the participant in both exploring and applying new perspectives and action steps. Finally, it provides effective coaching attributes and includes a coaching working agreement, session evaluation form, self-evaluation checklist for coaches, and three in-depth coaching case studies to help illustrate the coaching process. Although the principles and tools can be applied to other models, this LAMM coaching model was designed for coaching by an impartial party, not a supervisor or person with authority over a manager.
Tribal Coaching Facilitator’s Guide
59 Tribal child welfare managers participated in the LAMM from 2009-2013. Overall, tribal managers were highly satisfied with the residential training and showed significant competency gains. However, in general their satisfaction scores were lower than those of state and county child welfare managers. To address feedback indicating that some of the LAMM material was difficult to apply to tribal settings, NCWWI hosted a follow-up residential coaching opportunity to reinforce the LAMM and assist tribal LAMM alumni with applying their prior learning to their unique tribal child welfare challenges. This coaching facilitation guide offers many examples of content and processes found most effective for Tribal child welfare managers. Sections of this curriculum may be used independently to train teams on various components, and/or relevant activities could be used during staff or stakeholder meetings.