Resource Library - Turnover
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- — Turnover
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Retention — Turnover
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| Title | Content | Categories | Type | Year |
|---|---|---|---|---|
| How does turnover in the child welfare workforce impact children and families? | Learn about child welfare workforce turnover, its challenges to child protection agencies, and the impact it has on children and … | Advancing Racial Equity, Disproportionality & Disparities, Retention, Turnover, Work Conditions and Benefits, Workload | Report/Paper | 2023 |
| How are child protection agencies navigating and addressing workforce challenges? | Learn how several jurisdictions are implementing strategies to recruit and retain a strong child welfare workforce. | Advancing Racial Equity, Burnout, Disproportionality & Disparities, Education/Professional Development, Practice Supports, Recruitment, Recruitment and Selection, Retention, Supervision, Training, Turnover, University Partnerships, Work Conditions and Benefits, Workload | Report/Paper | 2023 |
| The Unseen Costs of Foster Care: A Social Return on Investment Study | This report shares some of what we have heard from those on the inside of foster care and child welfare. … | Change Implementation, Family-Centered Practice, Practice Supports, Prevention/Early Intervention, System Reform, Turnover, Work Conditions and Benefits, Workforce Development Planning | Report/Paper | 2019 |
| State Roundtable Reports on Caseworker Retention | The State Roundtable establishes workgroups to research and address statewide areas of concern for the PA Dependency System. Workgroup membership … | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits, Workforce Development Planning, Workload | Report/Paper | 2019 |
| Unacknowledged Protectors: Consequences and Costs of Turnover in the Child Welfare Workforce | This article discusses some of the reasons for turnover in the child welfare workforce. It also discusses the costs to … | Retention, Turnover, Work Conditions and Benefits, Workload | Report/Paper | 2021 |
| HHS Could Play a Greater Role in Helping Child Welfare Agencies Recruit and Retain Staff | This report identifies (1) the challenges child welfare agencies face in recruiting and retaining child welfare workers and supervisors, (2) … | Education/Professional Development, Job Analysis and Position Requirements, Leadership, Performance Management, Recruitment, Recruitment and Selection, Retention, Screening and Selection, Supervision, Training, Turnover, University Partnerships, Work Conditions and Benefits | Report/Paper | 2003 |
| Building Resilience for Child Welfare Professionals | Review this webinar to hear about ways to build resilience for child welfare professionals. Learn more about tools and resources … | Burnout, Retention, Turnover, Work Conditions and Benefits | 2022 | |
| Workforce Well-being—Centering Yourself to Better Support Others | Dr. Amelia Franck Meyer presents practical tips and tools for us to integrate well-being into our lives, our work, and … | Burnout, Retention, Turnover, Work Conditions and Benefits | Video | 2023 |
| Why Addressing STS in the Workforce is Important | Discusses the importance of organizations making space for staff discussion, well-being, and working at the organizational level to address Secondary … | Burnout, Retention, Turnover, Work Conditions and Benefits | Video | 2023 |
| The Impact of Turnover on Families Involved in Child Welfare | This brief consists of thirty resources divided into three sections (Impact, Community Voice, and Systems Transformation) that examine the impact … | Change Implementation, Community Engagement, Data-Driven Decision Making, Policy Impact, System Reform, Turnover, Workforce Development Planning | NCWWI-Product, Overview/Summary | 2023 |
| Eastern Band of Cherokee Indians’ journey to become a QIC-WD Site | A summary of the inception of the Eastern Band of Cherokee Indians (EBCI) Family Safety Program and the role of … | Retention, Tribal Child Welfare, Turnover, Work Conditions and Benefits | Video | |
| QIC-WD Workforce Interventions | This video describes common challenges and the important role workers had in selecting a workforce intervention to test as part … | Burnout, Organizational Culture and Climate, Recruitment, Recruitment and Selection, Retention, Supervision, Turnover, Work Conditions and Benefits, Workload | Video | |
| Washington State is Using Telework to Strengthen the Child Welfare Workforce | The Washington Department of Children, Youth and Families is implementing telework to strengthen their child welfare workforce. This video highlights … | Burnout, Performance Improvement, Retention, Supervision, Turnover, Work Conditions and Benefits, Workload | Video | |
| Louisiana: Redesigning the Child Welfare Worker Job | The Louisiana Department of Children and Family Services redesigned the child welfare worker job to strengthen their workforce and reduce … | Burnout, Job Analysis and Position Requirements, Recruitment and Selection, Retention, Turnover, Work Conditions and Benefits | Video | |
| The Critical Role of Child Welfare Workers | “Social workers are the unsung heroes…” This video highlights the critical role that child welfare workers play on the frontlines … | Turnover, Work Conditions and Benefits, Worker Safety, Workload | Video | |
| Connecting HR and Child Welfare Data | Child welfare and human resources (HR) data need to be connected to answer important workforce questions. This video highlights some … | Change Implementation, Continuous Quality Improvement, Data-Driven Decision Making, Retention, Turnover, Work Conditions and Benefits | Video | |
| Turnover v. Intent to Leave | This video captures QIC-WD evaluation team members discussing turnover data. They talk candidly about measures of “intent to leave” and … | Turnover, Work Conditions and Benefits | Video | |
| Impact of Secondary Traumatic Stress on the Child Welfare Workforce | This video features child welfare workers and supervisors discussing how work-related secondary traumatic stress (STS) impacts them personally and professionally. | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits | Video | |
| Coach Ohio: A Supportive Supervision and Resiliency Intervention | The Ohio Department of Job and Family Services partnered with select counties to implement a supportive supervision and resiliency intervention. … | Burnout, Organizational Culture and Climate, Performance Improvement, Retention, Supervision, Turnover, Vision, Mission, and Values, Work Conditions and Benefits | Video | |
| Standardized Competency-based Hiring Process | The Oklahoma Department of Human Services, worked with the QIC-WD to standardize their child welfare hiring practices. This video highlights … | Recruitment and Selection, Retention, Turnover, Work Conditions and Benefits | Competencies, Video | |
| Types of Turnover | Megan Paul, QIC-WD Workforce Lead, describes three different ways of looking at turnover: internal vs. external, voluntary vs. involuntary, and … | Turnover, Work Conditions and Benefits | Video | |
| The Challenge of Measuring Turnover in Child Welfare | To address the challenge of turnover in child welfare it is important to understand why people leave, when they leave, … | Data-Driven Decision Making, Turnover, Work Conditions and Benefits | Video | |
| Untapped Potential for Child Welfare Administrative Data | Although a lot of data are captured through child welfare management information systems, there is much we still need to … | Data-Driven Decision Making, Turnover, Work Conditions and Benefits | Overview/Summary | 2021 |
| Worker Turnover is a Persistent Child Welfare Challenge – So is Measuring It | The QIC-WD team has spent five years working with public child welfare agencies to implement and study efforts to address … | Data-Driven Decision Making, Turnover, Work Conditions and Benefits | Overview/Summary | 2022 |
| How Can Public Child Welfare Agencies Get and Keep a Great Workforce? | The following tips were compiled based on the experience of QIC-WD sites. They are intended to help child welfare administrators, … | Data-Driven Decision Making, Turnover, Work Conditions and Benefits | Overview/Summary | 2021 |
| How Can Child Welfare Agencies Leverage Data to Address Important Workforce Questions? | Child welfare agencies experience workforce turnover (14-20% annually) that can be costly and result in poorer outcomes for children and … | Data-Driven Decision Making, Turnover, Work Conditions and Benefits | Overview/Summary | 2021 |
| Biodata Measures | An overview of biodata measures, or hiring tools that assess a variety of biographical or background data about job candidates. … | Recruitment and Selection, Screening and Selection, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Emotional Intelligence Tests | An overview of emotional intelligence tests and their value. | Recruitment and Selection, Screening and Selection, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Job Embeddedness | An overview of job embeddedness, or the extent to which employees are connected to their jobs through a social web, … | Retention, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Perceptions of Organizational Politics | An overview of perceptions of organizational politics, their value, and what contributes to them. | Burnout, Leadership, Organizational Culture and Climate, Retention, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Perceived Organizational Support | An overview of perceived organizational support, or employee perceptions regarding the extent to which their employer values their contributions and … | Burnout, Organizational Culture and Climate, Retention, Turnover, Vision, Mission, and Values, Work Conditions and Benefits | Overview/Summary | 2020 |
| Job Involvement | An overview of job involvement, or individual’s psychological identification with their job, its value, and what contributes to it. | Retention, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Coworker Influence | An overview of how a coworker’s influence impacts a given employees’ workplace experience. | Burnout, Retention, Turnover, Work Conditions and Benefits | Overview/Summary | 2020 |
| Emotional Labor | An overview of emotional labor, the management of feelings to create a publicly observable facial and bodily display, and what … | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits | Overview/Summary | 2021 |
| Workplace Incivility | An overview of workplace incivility and ways to improve it. | Organizational Culture and Climate, Retention, Turnover, Work Conditions and Benefits | Overview/Summary | 2022 |
| Work Family Conflict | An overview of work-family conflict, work interference with family, and family interference with work. | Burnout, Retention, Turnover, Work Conditions and Benefits | Overview/Summary | 2022 |
| Holding Retention Reviews: NCWWI 1-page Summary | This product summarizes how leaders can use retention reviews to collect ideas on how to improve employees’ work experiences and … | Burnout, Leadership, Organizational Culture and Climate, Retention, Supervision, Turnover | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2022 |
| How Hope and Resilience Can Lower Burnout Among Child Welfare Workers: NCWWI 1-page Summary | Burnout is a significant concern among child welfare professionals, leading to high turnover and reducing service quality. This document summarizes … | Burnout, Organizational Culture and Climate, Retention, Trauma-informed Practice, Turnover, Vision, Mission, and Values | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2022 |
| How Peer Support Can Reduce Burnout and Improve Worker Well-being | This infographic describes how peer support can reduce burnout and improve worker well-being, including how organizations can champion peer support … | Burnout, Coaching, Education/Professional Development, Leadership, Mentoring, Organizational Culture and Climate, Retention, Supervision, Training, Turnover, Work Conditions and Benefits | Infographic, NCWWI-Product, Overview/Summary | 2022 |
| Peer Support and Workforce Retention: NCWWI 1-page Summary | This article explores how different types of peer support are associated with staff retention. The study is based on data … | Turnover | 1-Page-Summary, NCWWI-Product | 2020 |
| Healthy Organizations Information Packet: How does turnover affect outcomes and what can be done to address retention? | This information packet examines the predictors and costs of turnover and strategies to support effective recruitment and retention. The packet … | Turnover | Report/Paper | 2017 |
| Five Steps to a Stronger Child Welfare Workforce: Hiring and retaining the right people on the frontline | Recognizing that turnover, retention and hiring the right people during organizational stress is difficult, the Annie E. Casey Foundation put … | Turnover | Tool/Guide/Manual | 2018 |
| 2016 State Roundtable Report: Caseworker Retention Workgroup (Pennsylvania) | This report explores the data and impact of retention and turnover of Pennsylvania’s child welfare caseworkers. Also included in the … | Turnover | Report/Paper | 2016 |
| Recruitment & Retention: NCWWI 1-page Summary | This document summarizes the article “In Search Of Innovation: A National Qualitative Analysis of Child Welfare Recruitment and Retention Efforts”, … | Recruitment, Turnover | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2012 |
| Commitment in Public Child Welfare: NCWWI 1-page Summary | This document summarizes three journal articles that highlight findings of research exploring influences on recruitment and retention of public and … | Turnover | 1-Page-Summary, NCWWI-Product | 2012 |
| Developing Models of Effective Child Welfare Staff Recruitment & Retention Training – Synthesis | This paper summaries project activities, from eight university programs, to develop, field test, revise, implement, evaluate, and disseminate an effective … | Turnover | NCWWI-Product, Overview/Summary | 2009 |
| Factors Influencing Retention of Child Welfare Staff: A Systematic Review of Research | This paper provides a systematic review of research and outcomes studies to examine “what works” in regard to recruitment and … | Turnover | Report/Paper | 2005 |
| Child Welfare Information Gateway: Retention | This section provides resources on the challenge of retaining workers in child welfare, describing the factors that contribute to worker … | Turnover | Reference/Resource List | 2019 |
| Balancing Head & Heart California’s Child Welfare Workforce | This newsletter from the California Child Welfare Co-Investment Partnership examines the valuable and complex work performed by California’s child welfare … | Turnover | Overview/Summary, Voices from the Field | 2017 |
| 2017 State Roundtable Report Caseworker Retention Workgroup – Pennsylvania | This report contains several resources to examine local caseworker retention to include guidance for calculating the cost of turnover within … | Turnover | Report/Paper | 2017 |
| A State and Local Government Leaders Guide to Building the Public Workforce of the Future | This guide has examples of effective strategies that can serve as a roadmap to help state and local government agencies … | Turnover | Tool/Guide/Manual | 2018 |
| Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports (1-page Summary) | This document summarizes a NCWWI webinar that shares essential elements for employee engagement and retention strategies. Link to webinar is … | Turnover, Work Conditions and Benefits | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2018 |
| Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale (1-page Summary) | This document summarizes a NCWWI webinar on casework teaming designed reduce caseworker isolation and workload; improve workforce retention; and strengthen … | Turnover | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2014 |
| No Time to Wait: Building a Public Service for the 21st Century | This paper proposes that the federal government establish a new human capital system that would strengthen the ability of federal … | Turnover | Report/Paper | 2017 |
| Child Protective Services Workforce Analysis and Recommendations | This report identifies challenges faced by Texas’ Child Protective Services’ to attract and retain a quality workforce, including recommendations for … | Turnover | Report/Paper | 2017 |
| Turnover Intention Predictors: NCWWI 1-page Summary | This paper summarizes a meta-analysis of the existing literature on the turnover intentions of public child welfare caseworkers in the … | Turnover | 1-Page-Summary, NCWWI-Product | 2017 |
| Retention: NCWWI 1-page Summary | This document highlights findings of a ten-year study examining the personal and organizational factors that impact length of employment and … | Turnover | 1-Page-Summary, NCWWI-Product | 2016 |
| Why People Stay and Why They Leave (5 minute microlearning) | Our workforce is our most important resource and yet recruitment and retention continues to be an issue for many child … | Turnover | Curricula/Training Material, NCWWI-Product | 2016 |
| Staff Transition & Retention Checklist | This checklist operationalizes the strategies found in the fact sheet, “Achieving Program Stability Through a Focus on Staffing,” to address … | Turnover | Tool/Guide/Manual | 2012 |
| Modification to Sunset Issue 2 on the Department of Family and Protective Services (TX) | This report highlights the changes and recommendations proposed by the CPS Operational Review and Sunset Commission to address the issues … | Turnover | Report/Paper | 2015 |
| When Child Welfare Works: A Proposal for Financing Best Practices | This report highlights strategies for the reinvestment of federal child welfare funding aimed at supporting better outcomes for children and … | Turnover | Video, Webinar/Presentation | 2013 |
| Child Welfare Workforce Turnover: Frontline workers‘ experiences with organizational culture & climate, and implications for organizational practice | This workforce study explores links between organizational factors and turnover in a sample of Oregon public child welfare workers and … | Turnover | Report/Paper | 2010 |
| When Child Welfare Works: A Working Paper | This paper outlines a policy framework and recommendations to encourage best practices in four areas: permanence and well-being; quality family … | Turnover | Report/Paper | 2013 |
| Child Welfare Social Worker Recruitment and Retention: Influential Factors and Promising Practices – Review of the Research | This paper summarizes numerous studies and literature from across the nation on the various factors that impact the readiness and … | Turnover | Overview/Summary | 2009 |
| Staying Power! A Supervisor’s Guide to Child Welfare Staff Retention | This supervisory curriculum is one of three resources and training components of the project, “Child Welfare Staff Recruitment and Retention … | Turnover | Curricula/Training Material | 2009 |
| Casework Teaming to Reduce Workload, Enhance Effectiveness & Boost Morale | This webinar provides an in-depth overview of all aspects of casework teaming; highlights the development, implementation, and outcomes of this effective … | Turnover | Video, Webinar/Presentation | 2013 |
| Retention Planning to Reduce Workforce Turnover in New York State’s Public Child Welfare Systems: Developing Knowledge, Lessons Learned, and Emergent Priorities | This university-based project in New York State aims to improve recruitment and retention of the child welfare workforce through the … | Turnover | Report/Paper | 2005 |
| Recruitment & Retention – Making a Difference in the Lives of Children & Families in Maine | This project by the University of Southern Maine’s Child Welfare Training Institute aims to increase and improve the recruitment and … | Turnover | Curricula/Training Material | 2007 |
| Kansas Child Welfare Comprehensive Workforce Plan | The report presents results of a state-wide assessment and preliminary plan to address agency and systems-level workforce issues. | Turnover | Report/Paper | 2010 |
| Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports | This webinar shares how the Office of Youth Empowerment, in strong partnership with the Department of Human Resources, has sustained … | Turnover, Work Conditions and Benefits | NCWWI-Product, Webinar/Presentation | 2013 |
| The Retention of Public Child Welfare Workers | This curriculum addresses the issue of worker turnover in public child welfare agencies; presents knowledge from the existing literature on … | Turnover | Curricula/Training Material | 2006 |
| Training Series: Staff Retention in Child & Family Services (Workbook Curriculum) | This training series consist of six workbooks on the following subjects: the role of leaders in staff retention; the practice … | Turnover | Curricula/Training Material | 2006 |
| Tool-Kit – Competency-Based Retention Strategies | The tool-kit is designed for public-sector and non-profit child welfare administrators and Human Resources Management professionals who are trying to … | Turnover | Tool/Guide/Manual | 2008 |
| SMAART Manual: Strategies Matrix Approach to Recruitment & Retention Techniques | This manual is designed to enhance capacity for more effective child welfare recruitment, selection, training, and retention practice, by providing … | Turnover | Tool/Guide/Manual | 2006 |
| Respect & Worker Retention: NCWWI 1-page Summary | This document summarizes the article “Respect in the Workplace: A Mixed Methods Study of Retention and Turnover in the Voluntary … | Turnover | 1-Page-Summary, NCWWI-Product | 2013 |
| Championing the Role of Child Welfare Professionals | This document provides strategies for improving workforce satisfaction and retention by proactively championing the difference that child welfare professionals make … | Communication, Turnover | Overview/Summary | 2017 |