| Why Coaching is Worth Your Investment | This infographic describes why it is important for child welfare programs to invest in coaching to support employees and their … | Coaching, Leadership, Supervision, Workforce Development Planning | Infographic, NCWWI-Product, Overview/Summary | 2023 |
| The Unseen Costs of Foster Care: A Social Return on Investment Study | This report shares some of what we have heard from those on the inside of foster care and child welfare. … | Change Implementation, Family-Centered Practice, Practice Supports, Prevention/Early Intervention, System Reform, Turnover, Work Conditions and Benefits, Workforce Development Planning | Report/Paper | 2019 |
| State Roundtable Reports on Caseworker Retention | The State Roundtable establishes workgroups to research and address statewide areas of concern for the PA Dependency System. Workgroup membership … | Burnout, Retention, Supervision, Turnover, Work Conditions and Benefits, Workforce Development Planning, Workload | Report/Paper | 2019 |
| Advancing Racial Equity in Child Welfare: Child Welfare Virtual Expo (CWVE) 2021 | Explore strategies to advance racial equity in child welfare presented by families and youth with lived expertise and other national … | Advancing Racial Equity, Change Implementation, Community Engagement, Cultural Responsiveness, Data-Driven Decision Making, Disproportionality & Disparities, Inclusivity/Racial Equity, Organizational Culture and Climate, System Reform, Workforce Development Planning | Overview/Summary, Reference/Resource List | 2021 |
| NCWWI Leadership Academy: Cross-site final evaluation report, pre-training to 6-month follow-up | Evaluators from NCWWI conducted a longitudinal assessment of Leadership Academy participant experience (satisfaction, relevance, knowledge gains and application, change project, … | Adaptive Leadership, Change Implementation, Coaching, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Performance Management, Supervision, Training, Workforce Development Planning | NCWWI-Product, Report/Paper | 2023 |
| 9 Proven Strategies to Improve Diversity, Equity, and Inclusion at Your Workplace | This article lists 9 ways to improve DEIB within your workplace. | Advancing Racial Equity, Change Implementation, Continuous Quality Improvement, Cultural Responsiveness, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Recruitment, Recruitment and Selection, System Reform, Workforce Development Planning | Overview/Summary | 2022 |
| The Impact of Turnover on Families Involved in Child Welfare | This brief consists of thirty resources divided into three sections (Impact, Community Voice, and Systems Transformation) that examine the impact … | Change Implementation, Community Engagement, Data-Driven Decision Making, Policy Impact, System Reform, Turnover, Workforce Development Planning | NCWWI-Product, Overview/Summary | 2023 |
| COVID-19 Lessons Learned for Child Welfare: NCWWI 1-page Summary | This resource explores child welfare caseworkers’ perspectives on how organizational changes during the early stages of the COVID-19 pandemic affected … | Change Implementation, Leadership, Organizational Culture and Climate, Retention, Work Conditions and Benefits, Workforce Development Planning | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2023 |
| NCWWI Leadership Academy | The NCWWI Leadership Academy provides supervisors and managers with opportunities to become skilled in leading change, fostering collaborations, implementing results-oriented … | Adaptive Leadership, Advancing Racial Equity, Change Implementation, Coaching, Communication, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Supervision, Training, Vision, Mission, and Values, Workforce Development Planning | Curricula/Training Material, eLearning Module, NCWWI-Product | 2020 |
| TeamFirst A Field Guide for Safe, Reliable, and Effective Child Welfare Teams | A reference book for safe, reliable and more effective teamwork. Readers will find descriptions of specific team-based strategies and tactics … | Change Implementation, Organizational Culture and Climate, Practice Models, Practice Supports, Supervision, Work Conditions and Benefits, Workforce Development Planning | Tool/Guide/Manual | 2019 |
| Promoting Antiracist Child Welfare Practice: NCWWI 1-page Summary | This 1-pager summarizes a study where authors interviewed 16 regional- and state-level public child welfare agency administrators representing 13 states … | Advancing Racial Equity, Change Implementation, Cultural Responsiveness, Disproportionality & Disparities, Inclusivity/Racial Equity, Leadership, System Reform, Workforce Development Planning | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2022 |
| QIC-WD Three Keys to Implementation | According to QIC-WD sites the keys to good implementation are to slow down, gain buy-in, and build a strong implementation … | Change Implementation, Community Engagement, Continuous Quality Improvement, Workforce Development Planning | Video | |
| An Overview of the QIC-WD | The Quality Improvement Center for Workforce Development (QIC-WD) is dedicated to understanding how to improve child welfare workforce outcomes. | Recruitment, Recruitment and Selection, Retention, Work Conditions and Benefits, Workforce Development Planning, Workload | Video | |
| Generations in the Workplace | An overview of generational differences in the workplace and strategies organizations can take to address it. | Cultural Responsiveness, Inclusivity/Racial Equity, Supervision, Workforce Development Planning | Overview/Summary | 2021 |
| Rethinking Child Welfare Recruitment | This brief discusses the current workforce crisis and provides recommendations on ways child welfare programs can enhance their recruitment efforts. | Communication, Education/Professional Development, Inclusivity/Racial Equity, Job Analysis and Position Requirements, Organizational Culture and Climate, Recruitment, Recruitment and Selection, Retention, Screening and Selection, University Partnerships, Work Conditions and Benefits, Workforce Development Planning, Workload | NCWWI-Product, Overview/Summary, Tool/Guide/Manual | 2022 |
| Using a Culturally Responsive Leadership Framework: NCWWI 1-page Summary | The authors developed a culturally responsive leadership framework (CRLF) to address context, distributive leadership, and cultural responsiveness. Examining these elements … | Advancing Racial Equity, Change Implementation, Community Engagement, Cultural Responsiveness, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Supervision, Training, Vision, Mission, and Values, Workforce Development Planning | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2022 |
| Centering Child Welfare Worker Well-being | This infographic describes how child welfare organizations can center child welfare worker well-being to better support children and families. | Advancing Racial Equity, Burnout, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Retention, Supervision, Training, Trauma-informed Practice, Work Conditions and Benefits, Workforce Development Planning | Infographic, NCWWI-Product, Overview/Summary | 2022 |
| Safe and Sound: Creating and Nurturing a Culture of Safety | This flyer provides an overview of the Connecticut Safe and Sound Culture, including definitions of the Five Rs of Safe … | Communication, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, System Reform, Trauma-informed Practice, Vision, Mission, and Values, Workforce Development Planning | Overview/Summary | 2021 |
| Learning, Leading, Changing: Engaging Emerging Leaders as a Retention Strategy | Held on May 26, 2022, this learning exchange focused on how universities and agencies engage social work students and graduates … | Cultural Responsiveness, Education/Professional Development, Leadership, Mentoring, Retention, University Partnerships, Workforce Development Planning | NCWWI-Product, Webinar/Presentation | 2022 |
| Leadership Academy Evaluation Guide | This guide provides an overview of evaluation activities and resources that a state, county, tribal, or private child welfare agency … | Change Implementation, Continuous Quality Improvement, Data-Driven Decision Making, Leadership, Workforce Development Planning | NCWWI-Product, Tool/Guide/Manual | 2022 |
| Learning, Leading, Changing: Advancing Workplace Equity | This learning exchange, held on April 19, 2022, focused on how participants can advance workplace equity in child welfare. Panelists … | Advancing Racial Equity, Change Implementation, Communication, Data-Driven Decision Making, Education/Professional Development, Inclusivity/Racial Equity, Leadership, Organizational Culture and Climate, Retention, University Partnerships, Workforce Development Planning | NCWWI-Product, Webinar/Presentation | 2022 |
| Calculating Turnover | In this video, Megan Paul, QIC-WD Workforce Team Lead, discusses how to calculate turnover in a child welfare agency. | Change Implementation, Data-Driven Decision Making, Retention, Workforce Development Planning | Video | 2017 |
| Intentional Inclusion: Creating Equity in the Workplace | Child welfare systems should foster a healthy organizational culture and climate and improve the well-being of the child welfare workforce. … | Advancing Racial Equity, Inclusivity/Racial Equity, System Reform, Workforce Development Planning | Video | 2021 |
| How Case Severity and Workplace Resources Impact Worker Retention: NCWWI 1-page Summary | This document summarizes a study that used survey and administrative data from 485 Oregon Department of Human Services caseworkers to … | Retention, Workforce Development Planning | 1-Page-Summary, NCWWI-Product, Overview/Summary | 2021 |
| Introducing the Tribal Comprehensive Organizational Health Assessment (TCOHA) | This short video introduces the TCOHA to Tribal Workforce Excellence Sites. It also serves as an example for other sites … | Workforce Development Planning | NCWWI-Product, Overview/Summary | 2021 |
| Introducing the Comprehensive Organizational Health Assessment (COHA) | This one minute video introduces the COHA to Workforce Excellence Sites. It also serves as an example for other sites … | Workforce Development Planning | NCWWI-Product, Overview/Summary | 2021 |
| COVID-19 Workforce Needs Assessment (WNA) Cross site Report For Workforce Excellence Public Child Welfare Sites | This report provides the results of the Coronavirus-19 Workforce Needs Assessment (COVID-19 WNA) that was conducted in two state and … | Workforce Development Planning | NCWWI-Product, Report/Paper | 2020 |
| Critical Workforce Needs 2020 | This document provides an overview of cricital workforce needs across both public and tribal child welfare programs and organized using … | Workforce Development Planning | NCWWI-Product, Overview/Summary | 2020 |
| Comprehensive Organizational Health Assessment Public Workforce Excellence Sites Cross-Site Summary Report | This is a cross-site summary report of results from NCWWI’s four public (two county and two state) Workforce Excellence (WE) … | Workforce Development Planning | NCWWI-Product, Report/Paper | 2020 |
| 2020 Child Welfare Recognition Event “I am…” Participant Responses | This document lists participant responses to an activity that asked them to complete the sentences, “I am a leader beacuse…”, … | Workforce Development Planning | Overview/Summary, Voices from the Field | 2020 |
| Through their Lens: Case Managers’ Experiences of the Child Welfare System | Case managers play a significant role in the child welfare system. Although previous studies have examined the multiple demands and … | Workforce Development Planning | Overview/Summary | 2017 |
| Examining Internal and External Job Resources in Child Welfare: Protecting Against Caseworker Burnout | A central goal of this study was to understand internal and external resources that can mitigate the relationship between job … | Workforce Development Planning | Overview/Summary | 2018 |
| Listening to the Voices of Children in Foster Care: Youths Speak Out About Child Welfare Workforce Turnover and Selection | Recruitment and retention of an experienced workforce is a problem for most child welfare systems and service providers. High staff … | Workforce Development Planning | Overview/Summary | 2010 |
| Five Steps to a Stronger Child Welfare Workforce Podcast | This podcast episode explores the key components and requirements of a five-step process developed by the Annie E. Casey Foundation. | Workforce Development Planning | Podcast | 2019 |
| Toward a High Quality Child Welfare Workforce: Six Doable Steps | This paper describes a number of promising practices used across the country to improve the working conditions and quality of … | Workforce Development Planning | Overview/Summary | 2006 |
| Why the Workforce Matters Infographic | This infographic visually describes why the workforce matters. It includes information on the challenges of child welfare work, the cost … | Workforce Development Planning | NCWWI-Product, Overview/Summary | 2016 |
| Workforce and Outsourcing Issues Key to Reducing Fatalities: Comments for the CECANF | This document addresses outsourcing, caseloads and workloads, professional development, and workplace safety issues as key to reducing fatalities; and provides … | Workforce Development Planning | Overview/Summary | 2015 |
| Workforce Demographics & Job Satisfaction: NCWWI 1-page Summary | This paper summarizes article, “Child Welfare Worker Characteristics and Job Satisfaction: A National Study,” which discusses the results and implications … | Workforce Development Planning | 1-Page-Summary, NCWWI-Product | 2012 |
| Workforce Development Foundations (3 minute microlearning) | This three minute module focuses on the center of the NCWWI Workforce Development Framework (WDF) to highlight the strategies to … | Workforce Development Planning | Curricula/Training Material, NCWWI-Product | 2016 |
| Workforce Development in Child Welfare: Summary of Research, State Initatives and Other Innovations | This report provides information on workforce development initiatives in child welfare and in other fields with an emphasis on recruitment, … | Workforce Development Planning | Overview/Summary | 2012 |
| Workforce Excellence in Missouri | The Missouri Children’s Division faced big challenges prior to 2014. Too many children were in out-of-home care, child welfare workers … | Workforce Development Planning | NCWWI-Product, Video | 2018 |
| Workforce Planning and Development Final Report (Arizona) | | Workforce Development Planning | Report/Paper | 2011 |
| Workforce Planning and Development Final Report (Arizona) | | Workforce Development Planning | Report/Paper | 2011 |
| Workforce Planning and Development Final Report (Arizona) | This report provides context for the technical assistance offered under the Human Services Workforce Initiative, shares the accomplishments, and includes the … | Workforce Development Planning | Report/Paper | 2011 |
| Workforce Planning Checklist – GA | This checklist developed by Georgia State Personnel Administrationis a step-by-step checklist for effective workforce planning. | Workforce Development Planning | Tool/Guide/Manual | 2012 |
| Workforce Planning Desk & Reference Guide (Alaska) | This guide is intended for managers and supervisors anticipating recruitment and retentions challenges, and to assist agencies in carefully preparing … | Workforce Development Planning | Tool/Guide/Manual | 2008 |
| Workforce Planning Guidelines – GA | This guidelinedeveloped by Georgia State Personnel Administration provides a framework to implement and sustain effective workforce planning. The presentation outlines … | Workforce Development Planning | Tool/Guide/Manual | 2012 |
| Workforce Planning Model & Guide (California) | This guide was developed to assist State departments take a strategic approach to workforce planning as opposed a reactionary approach … | Workforce Development Planning | Tool/Guide/Manual | 2008 |
| Workforce Planning Training – GA | This presentation developed by Georgia State Personnel Administration provides a framework to implement and sustain effective workforce planning. The presentation … | Workforce Development Planning | Webinar/Presentation | 2012 |
| Workforce Planning Training – GA | | Workforce Development Planning | Webinar/Presentation | 2012 |
| NJ DCF Workforce Report: A Commitment to Child Welfare Excellence through Comprehensive Workforce & Leadership Development | This report provides an in-depth review of key indicators of performance and related strategies that reflect the New Jersey Department … | Workforce Development Planning | Report/Paper | 2016 |
| Positioning Public Child Welfare Guidance: Workforce | This guide is intended for child welfare agency teams charged by agency leadership with developing and maintaining a high-performing workforce … | Workforce Development Planning | Report/Paper | 2010 |
| Preparing for Tomorrow’s State and Local Government Workforce | This eBook looks at how state and local governments across the country are using innovative practices to recruit, develop, and … | Workforce Development Planning | Report/Paper | 2016 |
| Profile of the Social Work Workforce | This report presents the size of the workforce, demographic and educational background, work setting, compensation, and geographical distribution. ( | Workforce Development Planning | Report/Paper | 2017 |
| Real Stories from the Field Tool Kit | This toolkit features real stories and supports discussions with staff, students, and/or community members about innovative workforce development initiatives to … | Workforce Development Planning | NCWWI-Product, Tool/Guide/Manual | 2018 |
| Self-Assessment Workbook for Building a Stable Quality Child Welfare Workforce | This workbook provides guidance to child welfare administrators on innovative human resource management policies and practices. The workbook allows administrators … | Workforce Development Planning | Tool/Guide/Manual | 2006 |
| Strategic Workforce Planning Manual – Fairfax, Virginia | This manual defines fundamental steps to develop and implement a workforce plan, provides information and processes that can be applied … | Workforce Development Planning | Tool/Guide/Manual | 2003 |
| Succession Planning for Government | This document explores talent management practices best to support a larger, more strategic role for HR in a rapidly changing … | Workforce Development Planning | Report/Paper | 2014 |
| Succession Planning Process | This document details the six-step process for effective succession planning and several factors typically found in successful succession planning initiatives. | Workforce Development Planning | Overview/Summary | 2005 |
| Supervisors’ Guide to Developing Operational Workforce Plans (Washington) | The guide is designed as a practical tool to be used by supervisors and those who support supervisors with unit-level … | Workforce Development Planning | Tool/Guide/Manual | 2008 |
| The 21st Century Public Service Workforce: Eight Lessons from the Literature | This paper summarizes eight lessons from the academic and policy literature on public service change and how change is impacting … | Workforce Development Planning | Overview/Summary | 2014 |
| Minnesota Child Welfare Workforce Stabilization Study: Child Protection Summary Report | This summary specifically focuses on the child protection workforce to better understand the state of Minnesota in order to develop … | Workforce Development Planning | Overview/Summary | 2016 |
| NCWWI Workforce Development Framework Brief | This document outlines NCWWI’s Workforce Development Framework (WDF) which is intended to help agency leaders understand best and promising practices … | Workforce Development Planning | NCWWI-Product, Report/Paper | 2019 |
| New Jersey DCF Workforce: Preliminary Highlights 2014-2015 | This report summarizes the demographics and characteristics of the current child welfare workforce and highlights a variety of indicators of … | Workforce Development Planning | Report/Paper | 2015 |
| New Jersey Workforce Report: Annual Update 2016-2017 | workforce and leadership functioning as well as system reform benchmarks in its commitment to the safety and well-being of children … | Workforce Development Planning | Report/Paper | 2017 |
| New York State Department of Civil Services: Workforce & Succession Planning | This webpage provides State agencies with guidance and a forum to share information on Workforce and Succession Planning. | Workforce Development Planning | Tool/Guide/Manual | 2016 |
| Guide to Developing Strategic Workforce Plans (Washington) | This guide is to explain the process of strategic workforce planning. This guide is designed as a practical tool for … | Workforce Development Planning | Tool/Guide/Manual | 2008 |
| Kansas Child Welfare Comprehensive Workforce Plan | The report presents results of a state-wide assessment and preliminary plan to address agency and systems-level workforce issues. | Workforce Development Planning | Report/Paper | 2010 |
| Keeping Track of Our Most Valuable Resource: Using Workforce Data to Improve Child Welfare Programs | Keeping Track of Our Most Valuable Resource: | Workforce Development Planning | Video | 2014 |
| Learning, Leading, Changing | For decades, the approach to workforce issues in child welfare was crisis-driven. Workers were not sufficiently supported, and states struggled … | Workforce Development Planning | NCWWI-Product, Video | 2018 |
| Making a Difference #1: Evaluation Findings, Strategies and Lessons Learned | This webinar offers an overview of what we learned through our evaluation and highlights findings from our research examining factors … | Workforce Development Planning | NCWWI-Product, Webinar/Presentation | 2014 |
| Child Welfare Workforce Demographic Trends | This document offers a general snapshot of frontline child welfare caseworkers in the Unites States based on findings of various … | Workforce Development Planning | NCWWI-Product, Overview/Summary | 2010 |
| Child Welfare Workforce: Implications for the Private Nonprofit Sector | This paper provides recommendations of actions that private, public, and academic organizations can undertake individually and collaboratively to create state … | Workforce Development Planning | Report/Paper | 2006 |
| Competency Menu Rating Worksheet | This form provides a menu of competencies that may be appropriate for a wide array of human service jobs to … | Workforce Development Planning | Tool/Guide/Manual | 2014 |
| Competency-based Workforce Development: A Synthesis of Current Approaches | This paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a … | Performance Management, Workforce Development Planning | NCWWI-Product, Report/Paper | 2015 |
| Components of an Effective Child Workforce to Improve Outcomes For Children and Families: What Does the Research Tell Us? | | Workforce Development Planning | Report/Paper | 2006 |
| CWIG Workforce Podcast Series Episode 1: The Workforce Development Framework | This podcast, hosted by the Child Welfare Information Gateway (CWIG), gives listeners an opportunity to hear about how addressing your … | Workforce Development Planning | NCWWI-Product, Podcast | 2018 |
| Effective Succession Strategies | vThis document describes common characteristics of effective succession planning efforts and strategies that promote effective succession planning. | Workforce Development Planning | Overview/Summary | 2005 |
| A Review of Child Welfare Services at DSS SC | This report reviews various issues pertaining to child welfare services, procurement, and agency management at the South Carolina Department of … | Workforce Development Planning | Report/Paper | 2014 |
| Building Leaderful Organizations: Succession Planning for Nonprofits | This publication presents alternative models of succession planning designed particularly for nonprofits: (1) Pursuing the agency’s mission and service goals … | Workforce Development Planning | Report/Paper | 2008 |
| 7 Lessons Learned from the Western Workforce Project | This document explains seven lessons learned after conducting Comprehensive Organizational Health Assessments (COHA) at four child welfare sites in Colorado, … | Workforce Development Planning | Overview/Summary | 2014 |
| A Comprehensive Workforce Strategy to Advance Child Welfare Outcomes | This report is a compilation of input from leaders and universities in 28 U. S. states and counties. The group … | Workforce Development Planning | NCWWI-Product, Report/Paper | 2013 |
| CalSWEC’s Ecological Model for Workforce Development | This model was developed as a guide for workforce development evaluation and research activities. The model depicts the contributions of education, in-service … | Workforce Development Planning | Tool/Guide/Manual | 2014 |
| Balancing Head & Heart California’s Child Welfare Workforce | This newsletter from the California Child Welfare Co-Investment Partnership examines the valuable and complex work performed by California’s child welfare … | Workforce Development Planning | Report/Paper | 2017 |
| Governor’s Task Force on the Protection of Children Final Report and Recommendations (MN) | This report advise the governor and legislature on system and practice improvements in the child protection system at all levels … | Workforce Development Planning | Report/Paper | 2015 |
| Human Resources as a Strategic Partner for Health and Human Services | This report proposes a variety of strategies for consideration by health and human service leaders in partnership with their human … | Workforce Development Planning | Report/Paper | 2016 |
