Resource Library - Workload
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Workload:
Staff must have a manageable workload for their well-being and work/life balance. These resources explore the many factors that contribute to workload, including number of cases or supervisees, professional development, and other responsibilities and job support. Child welfare staff often report that both workload and caseload are too high, which can lead to burnout and exits from the agency.
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| Title | Content | Categories | Type | Year |
|---|---|---|---|---|
| Effective Workload Management: NCWWI 1-page Summary | This document summarizes a study that surveyed 1,263 workers in a Midwestern state to determine factors that influence workload perceptions … | Workload | 1-Page-Summary, NCWWI-Product | 2020 |
| The Relationship between Substance Use Indicators and Child Welfare Caseloads | This brief presents results from a statistical analysis examining the relationship between indicators of substance use prevalence and child welfare … | Workload | Report/Paper | 2018 |
| Casework Teaming to Reduce Workload, Enhance Effectiveness & Boost Morale | This document summarizes a NCWWI webinar on casework teaming designed reduce caseworker isolation and workload; improve workforce retention; and strengthen … | Workload | NCWWI-Product, Webinar/Presentation | 2013 |
| Colorado Child Welfare County Workload Study | This in-depth study establishes a comprehensive picture of the State’s child welfare county actual and estimated workload and staffing levels, … | Workload | Report/Paper | 2014 |
| Colorado Department of Human Services: Colorado Child Welfare County Workload Study | This report contains the results of a workload study in 64 Colorado counties and establishes a comprehensive picture of the … | Workload | Report/Paper | 2014 |
| Cost Savings from Reasonable Child Welfare Workloads | This document summarizes evidence that reasonable caseloads and workloads will keep more child welfare workers on the job, leading to … | Workload | Overview/Summary | 2016 |
| DCFS Training for New County Directors (Georgia): Workshop No.1 – Leadership (Trainer’s Guide) | This workshop guide identifies and explores the leadership qualities that will contribute to the success of new County Directors, enhances … | Workload | Curricula/Training Material | 2006 |
| DFCS Training for New County Directors (Georgia): Workshop No. 2 – Program & Workload Management (Trainer’s Guide) | This workshop guide introduces new County Directors to their new roles and responsibilities, and how key Outcome Measures and Results … | Workload | Curricula/Training Material | 2006 |
| High Caseloads: How Do They Impact Delivery Of Health And Human Services? | This brief highlights recent studies that indicate high caseloads negatively impact both worker retention and service delivery outcomes, and are … | Workload | Overview/Summary | 2010 |
| Indiana DCS Caseload and Workload Analysis | This paper provides a prioritized roadmap and profile of each recommended option that Indiana Department of Child Services (DCS) should … | Workload | Report/Paper | 2015 |
| Minnesota Local Workload Analytic Tool: User’s Reference Guide | The guide provides general user information and instructions for staff to follow as they navigate the Workload Analytic Tool and … | Workload | Tool/Guide/Manual | 2010 |
| Minnesota Workload Study Analytic Tool | This first spreadsheet was designed for counties to determine whether sufficient staffing resources exist, calculating resource need and workloads for … | Workload | Tool/Guide/Manual | 2010 |
| Minnesota Workload Study Measures | This second spreadsheet provides a structured means for using outcome and performance reports available to administrators, managers and supervisors in … | Workload | Tool/Guide/Manual | 2010 |
| Minnesota Local Workload Analytic Tool: Administrator’s Reference Guide & System Documentation | The guide provides general user information and instructions for staff with administrative privileges to follow when changes to the Workload … | Workload | Tool/Guide/Manual | 2010 |
| New York State Child Welfare Workload Study | This study is the first child welfare workload study that addresses the work of voluntary agency staff, in addition to … | Workload | Report/Paper | 2006 |
| The Study Of Workload In Child Protective And Child Welfare Services | This journal presents articles from a special issue that explores the measurement of child welfare workload and shares findings from … | Workload | Report/Paper | 2008 |
| Washington State Children’s Administration Workload Study | This report presents the results of a Workload Study which aims to understand the required practice activities of child welfare … | Workload | Report/Paper | 2007 |
| What Child Welfare Caseworkers Need To Go Mobile | This paper examines the ways in which mobile access to case management systems, data and information, assessment and referral capabilities … | Workload | Overview/Summary | 2015 |
| Workforce and Outsourcing Issues Key to Reducing Fatalities: Comments for the CECANF | This document addresses outsourcing, caseloads and workloads, professional development, and workplace safety issues as key to reducing fatalities; and provides … | Workload | Overview/Summary | 2015 |
| Workload and Casework Review: Qualitative Review of Social Worker Caseload, Casework and Workload Management | This report describes the findings of the qualitative review of social worker caseload, casework and workload management and identifies key … | Workload | Report/Paper | 2014 |
| Workload Management: Caseworker Readiness Activity | This document offers various activities and guidance to ensure new caseworkers can be most effective in managing their caseloads. | Workload | Tool/Guide/Manual | 2014 |
| Agency Workforce Estimation: Simple Steps For Improving Child Safety And Permanency | This article briefly reviews research findings that link adequate staffing to improved child safety and well-being, and presents approaches for … | Workload | Tool/Guide/Manual | 2009 |
| Alaska Statewide Workload Study | This paper describes a six month study in the state of Washington to determine reasonable workload standards for Office of … | Workload | Report/Paper | 2006 |
| Caseload Size in Best Practice: Literature Review | This literature review examines the existing research related to casework size and outcomes for children in the child welfare system. | Workload | Report/Paper | 2002 |
| Caseload and Workload Management | This information brief provides State child welfare managers with an overview of the benefits of caseload and workload management, catalysts … | Workload | Overview/Summary | 2016 |
| Caseload/Workload Studies: NCWWI 1-page Summary | This paper summarizes the three research briefs which provides information summarizing recent studies and reports that underscore the importance of … | Work Conditions and Benefits, Workload | 1-Page-Summary, NCWWI-Product | 2011 |
| Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale (1-page Summary) | This document summarizes a NCWWI webinar on casework teaming designed reduce caseworker isolation and workload; improve workforce retention; and strengthen … | Organizational Culture and Climate, Work Conditions and Benefits, Workload | 1-Page-Summary, NCWWI-Product | 2013 |